We welcome you to the World Hospital Congress
We are delighted to head to the beautiful country of Oman to discuss with you the topic “People at the heart of health services in peace and crisis”. Hospitals are not isolated islands – we are very much integral parts of our communities and are supported by their strength and deeply affected by their troubles. In a world that is ever changing, building resilient institutions to better serve our communities – both in peace and in crisis a fundamental issue for all hospital managers.
In hard times – as well as in good ones – however, it is always important to remind ourselves of what our ultimate mission is. As managers, quite often, we see ourselves focused on innovations and technologies, payment and management models, legal and financial issues – and it is easy to forget that all these subjects are tools, not ends in themselves. Fundamentally, hospitals care for people. Just as importantly, people are the most important element in providing quality, safety and value to patients within hospitals.
People are at the heart of health services and also at the heart of the World Hospital Congress. It is your participation, the ideas that you share and the conversations that we will have as a global community of hospitals and health services that will make this Congress wonderful. We hope you will join us and share your knowledge with your colleagues in this congress. So, on behalf of the IHF, let me greet you and give you a warm welcome to Muscat and to the 2019 World Hospital Congress!
Dr Francisco R. Balestrin
International Hospital Federation