Norway

  • June 30, 2017
  • Comment: 0

Norwegian Hospital and Health Service Association (NSH)

 

Keys to success in the implementation of a National Patient Safety Program in Norway

 

Category: Quality of care and patient safety

 
Learning objectives
 
1. Understand how to plan and implement a successful patient safety programme on
a) a national level,
b) in a hospital and
c) in a nursing home.
 
2. Gain knowledge on how to best adopt interventions and adapt them at home.
 
 
Summary of the session
 
The Norwegian Patient Safety Campaign was launched by the Norwegian Ministry of Health in 2011, and transformed into a Patient Safety Programme after 3 years. The Programme applies to both the specialist and primary health care services in Norway.
The objectives are to:
• Reduce patient harm
• Build lasting structures for patient safety
• Improve the patient safety culture in the Norwegian health and care services
 
The risk areas causing most patient harm has been selected as target areas, such as safe surgery, hospital acquired infections, medication reconciliation and prevention of pressure ulcers. Knowledge-based bundles of interventions were developed to reduce patient harm in all target areas.
The bundles of interventions have become mandatory in all hospitals and today, nearly all surgical units have implemented the checklist for safe surgery.
The target areas are also introduced in the primary health care service. Today, 63 percent of Norway’s 426 municipalities have implemented one or more relevant target areas in one or more of its nursing homes and home care services.
Capability building in quality improvement has been a key element of the Patient Safety Programme, and since 2011 around 500 improvement teams have participated in national collaboratives for the target areas.
How to involve patients in the improvement of the health care services, has also been a key element of the Patient Safety Programme. Patient involvement is highly prioritized and patients have for instance taken part in the development of the interventions.
The Patient Safety Programme has introduced both a patient safety culture survey and a measure of adverse events in the specialist health care service in Norway, using the Global Trigger Tool (GTT). Both these surveys supply very useful knowledge about the status of the health care service, giving room to improve.
A key to success for the Norwegian Patient Safety Programme, has been to learn from other countries and adopt the most successful interventions and tools. In this session, we will share experiences from a national level, as well as from a hospital and nursing home, and give insight into the keys to success and what we have learnt.
 
 
Moderator
 
Anne-Grete Skjellanger
Head
Norwegian Patient Safety Programme in Safe Hands 24-7
 
 
 
 
 
 
 
Speakers
 
Anne-Grete Skjellanger
Head
Norwegian Patient Safety Programme in Safe Hands 24-7
 
Objectives: The objectives of the Norwegian Patient Safety Programme are to:

  • Reduce patient harm
  • Build lasting structures for patient safety
  • Improve patient safety culture in our health care services

 
 
Dr. Stephan Ore
Chief Medical Supervisor
Oppsalhjemmet Norlandia
 
Presentation: Experiences from participating in a national patient safety programme from a Norwegian nursing-home
Objectives: The objectives of the Norwegian Patient Safety Programme are to:

  • Reduce patient harm
  • Build lasting structures for patient safety
  • Improve patient safety culture in our health care services

To show that engaging in methodology from a national patient safety programme, can result
in the development of a high-powered work culture for sustainable quality improvement.
 
Dr. Tonje Elisabeth Hansen
Chief Medical Supervisor
Nordland Hospital Trust
 
Presentation: Experiences from participating in a national patient safety programme from a Norwegian Hospital
Objectives: The objectives of the Norwegian Patient Safety Programme and for Nordland Hospital Trust are to:

  • Reduce patient harm
  • Build lasting structures for patient safety
  • Improve patient safety culture in our health care services

 
 

Event Timeslots (1)

102
-
NORWEGIAN HOSPITAL AND HEALTH SERVICE ASSOCIATION (NSH)
Keys to success in the implementation of a National Patient Safety Program in Norway