During the COVID-19 crisis, it has been demonstrated that organizations had to quickly evolve and adapt in order to properly respond to people’s needs. The pandemic accelerated transformations and it will undoubtedly continue in this new era. Having the capacity to transform is vital for the sustainability of hospitals and health service providers while preparing for the uncertainties of the future.
Transformation requires holistic and coordinated efforts from everyone, focused on changing people’s needs and the need to transform healthcare in order to achieve valuable results in this interaction between people and their healthcare and social care system. It is a transformation of values, of technological possibilities, of peoples’ wishes and capabilities. Moreover, we must push this transformation because there are constant leapfrog changes in the world of technology and opportunities in a rapidly evolving environment, in comparison to the capacity we have as a people to adapt to our systems and carry out the cultural changes at the same speed.
The wave is overtaking us and so, let’s transform the system to ride the wave and strategically lead it to the results desired. It is impossible to classify ideas in individual drawers; the debate about everything is fluid. We want to make a fluid and adaptive congress. Although some issues are more people focused, others digitally focused and others more services and care focused, the interrelation is unavoidable and we have to make the effort to embrace it in a global way.
DIGITAL AND TECHNOLOGY DRIVEN TRANSFORMATIONS
1.1 Artificial Intelligence for smart health and care.
1.2 Big accurate data: how it helps us.
1.3 How is digital health transforming the way health systems are run and healthcare is delivered.
1.4 Glocalization: new actors, new rules, global healthcare invaders in the local healthcare set
TOWARDS AN INTEGRATED CONCEPT OF HEALTH AND CARE SERVICES MODEL: VALUE DRIVEN TRANSFORMATIONS
2.1. Enabling the flexibility of organizations to adapt quickly to changes, addressing accelerated innovation adoption.
2.2. Key results that really matter: patients outcomes as the driver for better healthcare.
2.3. Health and care sustainability supported by applied research and innovation adoption.
2.4. Global Healthcare, global mobility, global access: towards a liquid borderless healthcare system.
PEOPLE AT THE CENTER OF HEALTHCARE SYSTEM TRANSFORMATIONS
3.1. How to put citizens at the center of health and care.
3.2. Humanistic centered care.
3.3. Professionals leading transformations: the strength of professionals to promote transformation.
3.4. From health management to ethical leadership.