Congress theme and subthemes

THEME: People at the heart of health services in peace and crisis


The 43rd World Hospital Congress will be emphasizing the importance of people-centered health services in times of peace and crisis. The situation of crisis is making people more vulnerable, and health services must provide such protection as they do when life is a quiet river. To respond to peoples’ expectations, health services must be supported by investments contributing to prosperity of the country, resilience to all possible issues, and innovation to increase health gain. To bring people at the heart of health services in peace and in times of crisis, health services must be responsive, supportive and prospective.


The 43rd World Hospital congress will be exploring how health services can be more:

  • Responsive through better resilience
  • Supportive through appropriate health investments
  • Prospective through health impactful innovations


Resilient health services

Health services must be responding to people’s health needs, and especially when they are facing a crisis. This will happen if pro-active interventions and organizations are developed in times of peace. This also requires a true culture of adaptation and responsiveness as well as a capacity to learn from experience and put in practice lessons from the past. This sub-theme will allow to explore in-depth the following dimensions of resilience to make sure that people are always at the heart of health services. Through the five topics detailed below, the congress will provide valuable tools and approaches for practitioners and policy makers to enhance resilience of health services.

  • Best practices for preparedness and responses to disasters, outbreaks and cyberattacks
  • Mitigating consequences of conflicts and terror attacks to continue serving all especially vulnerable groups
  • Operating under severe resource constraints
  • Leading practices reflecting systematic approaches to learning from crises and trauma
  • Violence in the workplace

Health investment for prosperity

No one can deny that health is supportive to prosperity. However, health expenditures are growing, and sustainability of this growth is questioned while at the same time all countries do not have enough resources to respond to all health needs of the population. Considering the amount spent on health, it is necessary more than ever to explore all venues for more efficient health spending. This requires appropriate governance practices supported by most advanced leadership and management systems inclusive of all health practitioners. Well spent resources on health can be an engine of social development and economic growth but heath service providers and especially hospitals will have to revise their delivery models to serve people according to their needs.

All the following topics will help better understand how it is possible to gain more prosperity while responding to growing health needs under financial constraints.

  • Exploring governance practices driving better efficiency and relevance
  • What management and leadership can do for increased efficiency and outcomes
  • Inter-professional leadership for cost effectiveness and quality improvement
  • What are the impacts of hospitals in the local and national economy
  • Future of hospitals in an economically constrained world


Innovation for health impact

Turning prospective benefits into health gain will happen only if appropriate mechanisms are in place to implement and scale up as quickly as possible benefits of meaningful innovations. It is also a game changer when innovation is driven by people’s needs as they are recognized in health services with industry providing solutions upon request of health providers. The 4th industrial revolution is on its way and health services are powering this change by accelerating utilization of digital services on all fronts. Exploring all these dimensions will also give prospective perspectives a real chance to quickly become part of daily health services.

  • Removing barriers to innovation with change management
  • Hospital Technology Assessment to speed up innovation adoption
  • Embedding collaboration with industries for health innovation
  • Procurement to accelerate and develop innovation
  • Enhancing digital health services in the virtual space