Dr. Mary Grace Sta. Ana
Department Manager at Makati Medical Center, Philippines
Practiced Dental Medicine for 15 years. Started working as a healthcare manager after finishing MBA in Health. Has been handling Clinical Safety and Risk Management processes in a tertiary hospital for 12 years. Collaborate with the hospital departments in the identification, collection, analysis of safety related data and in the development of improvement strategies for high quality healthcare. Facilitate in the proactive and reactive risk assessment activities such as Root Cause Analysis (RCA) of adverse events, Enterprise Risk Management (ERM), and Failure Modes and Effects Analysis (FMEA). Work with hospital committees handling Facility Management and Environment Safety, Medical Device Safety and Risk Management, Infection Control, Clinical Emergency Preparedness (Resuscitation Services), Medication Safety, Occupational Safety and Heath and other Quality Improvement and Patient Safety related hospital committees. Oversee the conduct of the hospital’s Culture of Safety survey and the presentation of the survey results to the hospital stakeholders.