Dr Hassa Al Mazrouei
Medical Director, Patient Experience at Sheikh Shakbout Medical City at United Arab Emirates
By practice I am an Obgyn Physician. Graduate from the obgyn residency program at Tawam Hospital. Currently I hold 2 positions at Sheikh Shakbout Medical City (SSMC), the Medical Director of Patient Experience and the Director of Internship program. I have been working for 3 years as internship Program director and every academic year I interview well over 200 applicants and welcome a batch of 50 learners and work with them to build towards their career, and at the end of the academic year I bid them farewell. My most recent post is the Medical Director of Patient Experience. Eager in taking an active role in creating a difference for our patients, we built the strategy with the Experience team and focused on culture change and becoming a category of one by having a proactive behavior, and relabeling ourselves as the SSMC experience, in which everyone is Patient experience.
Our people: maintaining wellness in times of epic change
- 9 November, 2022
- 15:00 - 16:00
- Dubai C