Speakers and Chairs
You can read more about the speakers and session chairs by clicking on their photo. Check back regularly to view newly confirmed speakers and chairs.
Opening speakers
Dr Henry Gallardo
President, International Hospital Federation; Director General, Fundación Santa Fe de Bogotá (FSFB), Colombia
Dr Henry Gallardo is Director General of Fundación Santa Fe de Bogotá (FSFB), Colombia.
After earning his medical degree he specialized in hospital management and in healthcare administration with an emphasis on social security systems.
Before his current role, Dr Gallardo was the Director of FSFB’s university hospital. He has also worked with Johnson & Johnson Medical Devices & Diagnostics as Health Economics and Reimbursement Director for Latin America and served as Health Director at Fundación Corona.
Dr Gallardo has served on various boards in private companies and is Vice President of the Colombian Hospital Association Board. He is also part of the editorial committee of its journal, Hospitalaria. Throughout his career, Dr Gallardo has lectured on healthcare systems at different universities and has published widely on topics related to the Colombian healthcare sector and its reform.
Dr Gallardo has been a member of the IHF Governing Council since October 2018. He was the IHF Treasurer between February 2022 and October 2023, and was elected as President-Designate in October 2023. He started his mandate as IHF President in November 2025.
Dr Kyung-Ha Ryu
President, Korean Hospital Association; President, Ewha Womans University Medical Center, Republic of Korea
Plenary sessions
Dr Natalia Allué
Medical Director, Fundacio Sanitaria Mollet, Spain
Dr. Natalia Allué is a healthcare executive with extensive experience in hospital management, healthcare leadership, and organizational transformation. She is committed to advancing patient-centred, sustainable, and value-based healthcare through innovation, quality improvement, and multidisciplinary collaboration.
Her professional interests include healthcare transformation, organizational innovation, quality improvement, digital health, and environmental sustainability. She has led and contributed to initiatives that enhance patient experience, optimize clinical pathways, and promote greener healthcare systems, believing that innovation is most successful when driven by collaboration and a shared commitment to excellence.
Dr. Allué actively participates in international healthcare forums, sharing best practices and learning from professionals across diverse health systems. These experiences have strengthened her expertise in leadership, change management, and building resilient healthcare organizations capable of responding to future challenges.
She is also passionate about mentoring healthcare professionals, fostering collaborative cultures, and supporting the next generation of clinical leaders. Her leadership approach is grounded in empathy, transparency, and continuous improvement, with the aim of creating meaningful and lasting impact for patients, healthcare teams, and the wider community.
Dr Marc Boom
President and CEO, Houston Methodist, USA
Marc Boom has served as president and CEO of Houston Methodist since 2012. The health system includes more than 2,700 beds, 35,000 employees, an academic medical center, a leading research institute, seven community hospitals, a continuing care hospital, two physician organizations, and more than 50 graduate medical education programs. Its flagship, Houston Methodist Hospital, has been named a U.S. News & World Report Honor Roll hospital nine times and ranked the No. 1 hospital in Texas for 14 consecutive years.
Houston Methodist is affiliated with Weill Cornell Medical College, NewYork-Presbyterian Hospital, Texas A&M University, and Rice University.
Dr. Boom earned degrees from The University of Texas at Austin, Baylor College of Medicine, and The Wharton School. During the COVID-19 pandemic, he became a national leader in vaccine advocacy and led the first U.S. hospital system to require vaccines for employees and physicians.
Mr David Entwistle
President and CEO, Stanford Health Care, USA
David Entwistle is President and CEO of Stanford Health Care (SHC). A recognized thought leader on AI and digital health innovation, hospital quality improvement, and sustainability in health care, David has more than two decades of experience leading top academic health systems. Since joining Stanford Health Care in 2016, he has driven major growth and transformation, strengthening SHC’s reputation as a leader in patient care, innovation, and community impact. Under his leadership, SHC has continued to achieve recognition for quality, safety, and excellence from Vizient, the Leapfrog Group, U.S. News & World Report, and the Centers for Medicare & Medicaid Services. The health system has also been recognized for health information technology innovation from the Healthcare Information and Management Systems Society, and for nursing excellence through the American Nurses Credentialing Center’s Magnet program. David serves on the boards of Vizient and Redesign Health; and he is a past board member of the American Hospital Association, the Association of American Medical Colleges Council of Teaching Hospitals and the Accreditation Council for Graduate Medical Education. Prior to joining Stanford Health Care, David served for nine years as CEO of the University of Utah Hospital & Clinics (UUHC).
H.E. Mubaraka Ibrahim
Chief Information Officer and Chief AI Officer, Emirates Health Services, UAE
Her Excellency Mubaraka Ibrahim, CIO & Chief AI Officer of Emirates Health Services has over 30 years of experience in IT driving digital transformation and AI across government entities. She has forged a bold vision for AI in government healthcare – creating a harmonized enterprise foundation that integrates innovation, ethics, scalability, and impact across the emirates.
Under her leadership, EHS has launched network-scale AI governance, widely deployed predictive models and enterprise AI platform and piloted latest technology in hospitals like AI agents, Digital twin etc.
Under her leadership Emirates Health Services has demonstrated how AI can deliver measurable, system-wide transformation across clinical, operational, and public health domains.
HE Mubaraka has led AI governance initiatives, developing the first responsible AI framework for government health entities. She has supporting UAE’s vision of building AI ready workforce by launching more than 10 AI training programs, which are developing AI capabilities at all levels. She launched ‘Masar Al Thakaa’ initiative, which has trained 6700+ government employees in AI skills. She led the development and launch of the Safe AI policy, which ensures that any AI systems implemented in EHS follow a strong governance framework to ensure safety.
Mr Irfan Khan
Group CEO, Evercare Group, UAE
Irfan Khan a healthcare leader with more than 25 years of experience shaping high-performance health systems across South Asia and Africa. As Group CEO of Evercare Healthcare Group, he lead a multi-country platform of hospitals and clinics focused on clinical reliability, human-centred care, and system resilience.
His leadership has been shaped by work across emerging markets, where he have seen how strong governance, trusted institutions, and capable health workforces influence community well-being and economic stability. Throughout his career, he have focused on advancing models that improve access, affordability, and quality for growing populations.
At Evercare, he has championed standardised clinical systems, digital enablement, data integrity, and culturally grounded patient experience. He believes healthcare excellence depends not only on clinical outcomes, but also on workforce development, operational discipline, and daily human interactions that build trust.
He is committed to developing leaders who combine ethical clarity, empathy, and execution discipline. Under his leadership, Evercare has strengthened partnerships with governments, investors, global health institutions, and technology partners to expand capacity and build resilience.
His work is driven by responsibility to patients, frontline teams, and the societies we serve, and by a belief in building healthcare institutions that endure over time.
Prof. Daijin Kim
Professor / Medical Doctor, Seoul St. Mary's Hospital, Republic of Korea
Specialized in the Addiction psychiatry, with a particular emphasis on alcohol, nicotine, drug/behavioral addiction, and depression
As a CEO of DigitalPharm, a company specializing in digital therapeutic devices (DTx) and electronic medicine, focusing on various clinical trials and business model development
As a Chief of Smart Hospital, Seoul St. Mary’s Hospital and Chairman of Information Convergence Institute, The Catholic University of Korea, managing integrating cutting-edge Information and Communication Technology (ICT) with healthcare to strengthen the competitiveness of its medical management system and establish strategies for an effective operation/management of the medical information system and CMC IT(Catholic Medical Center Information Technology) infrastructure
Mr Robert Mardini
CEO, Geneva University Hospital, Switzerland
Since 1 September 2024, Robert Mardini has been serving as CEO of the Geneva University Hospital (HUG), Switzerland’s largest university hospital. A leading institution in healthcare, research, and education, HUG employs more than 13,000 staff and operates with an annual budget of CHF 2.5 billion. In this role, Robert Mardini steers the institution’s strategic direction, working closely with the Board of Directors, political authorities, and key partners within the healthcare system.
Prior to this appointment, he led the International Committee of the Red Cross (ICRC) from 2020 to 2024, overseeing humanitarian operations in more than 100 countries and managing a workforce of 20,000.
A graduate in civil and hydraulic engineering from École polytechnique fédérale de Lausanne (EPFL), he joined the ICRC in 1997 as an engineer and held several senior leadership positions, including Deputy Director General, Regional Director for the Near and Middle East, and Head of Delegation to the United Nations.
He has received several distinctions, including the EPFL Alumni Award in 2020, and was elected to the Swiss Academy of Engineering Sciences (SATW) in 2021. He is also a member of the Geneva Diplomatic Club, the EPFL Strategic Advisory Board, and serves as Executive in Residence at IMD.
Prof. Dr Henriette Neumeyer
Vice-Chair of the Board, German Hospital Federation; President, European Hospital and Healthcare Federation (HOPE), Germany
Prof. Neumeyer MD, MBA is the Vice-Chair of the Board of the German Hospital Federation and President of the European Hospital and Healthcare Federation (HOPE). She leads the German Hospital Federation’s Department of Political Affairs and Hospital Workforce.
Following her medical studies and a subsequent MBA, she worked as a consultant—primarily in the fields of medical technology and IT development—and holds professorship for Healthcare Management at a University of Applied Sciences.
Dr Paul Quitiquit
Medical Center Chief, Saint Louis University Sacred Heart Medical Center, Philippines
Dr. Paul Adlai B. Quitiquit, MD, FPCS, FACS, FPSGS, MHA is a distinguished surgeon, professor, and hospital executive with over three decades of experience in clinical practice, academic teaching, and healthcare leadership. A Fellow of the Philippine College of Surgeons, the Philippine Society of General Surgeons, and the American College of Surgeons, he has combined surgical excellence with values‑driven governance to advance patient care, education, and sustainability.
Currently serving as Medical Center Chief of Saint Louis University – Sacred Heart Medical Center (SLU‑SHMC), he spearheaded a transformation that positioned the institution as a benchmark for innovation and sustainability. He commissioned a new medical center with world‑class technology, introduced electronic medical records, and launched ESG programs such as the Water is Life Project, solar energy installation, and green space development—achieving a significant reduction of CO₂ emmissions annually.
Under his leadership, SLU‑SHMC earned national and international recognition, including the PHAPI Safe Hospital Grand Champion, the International Hospital Federation Gold Award for Social and Environmental Sustainability, and Department of Tourism accreditation as a Green Hospital for Wellness. Guided by the hospital’s TRULY CARES values, Dr. Quitiquit continues to champion patient‑centered care, academic excellence, and environmental stewardship, inspiring healthcare leaders locally and globally.
Mr Simon Radmore
Executive Director, Strategy & Office of the Chief Executive, Northern Sydney Local Health District, Australia
Simon is an experienced leader in the Australian public health system. Beginning his career as Occupational Therapist, Simon completed a Master of Health Service Management and transitioned to roles in project management and operational management.
In his current role as Executive Director of Strategy & Office of the Chief Executive in the Northern Sydney Local Health District, Simon is responsible for strategic leadership across a broad range of focus areas, including innovation, research, education, partnerships, integration, leadership development, Innovation Precinct development, corporate governance and value-based healthcare.
In 2025 Simon completed a Deeble Scholarship through the Australian Healthcare & Hospitals Association (AHHA) and was an International Hospital Federation (IHF) Young Executive Leader (YEL) program participant. Simon is an Adjunct Senior Lecturer in the School of Population Health at the University of NSW (UNSW), an Associate Fellow, Australasian College of Health Service Management (AFCHSM), and a graduate of the Australian Institute of Company Directors (GAICD).
Mr Payman Roshan
Senior VP and Area Manager, Kaiser Permanente, Orange County, California, USA
Payman Roshan is the Senior Vice President and Area Manager for Kaiser Permanente Orange County, overseeing two Kaiser Foundation Hospitals and more than 20 medical office buildings serving nearly 600,000 members across Orange County, California. In this role, he leads hospital and ambulatory operations, strategic growth, workforce engagement, financial performance, and the delivery of high-quality, patient-centered care.
Payman joined Kaiser Permanente in 2005 as Regional Director of Clinical Technology, leading the management and maintenance of medical equipment throughout Southern California. In 2010, he became Assistant Medical Center Administrator for Support Services at Baldwin Park Medical Center and was promoted to Chief Operating Officer in 2012. He later served as Senior Vice President and Area Manager for Panorama City and Antelope Valley Medical Centers, followed by Downey Medical Center, before assuming leadership of Orange County in 2022.
A passionate advocate for innovation, operational excellence, and continuous improvement, Payman is committed to advancing healthcare delivery through technology, collaboration, and high-performing teams.
He holds a Bachelor of Science in Biomedical Engineering from Mercer University, an MBA from National University, and completed Kaiser Permanente’s Executive Leadership Program at Harvard University.
Outside of work, Payman enjoys spending time with his wife, Afsaneh, and son, Nicholas.
Ms Sara Siegel
Global Head of Healthcare, Deloitte, UK
Sara is Deloitte’s Global Health Sector Leader and leads the health practice in the UK. This encapsulates the firm’s work with the payor and provider systems both publicly and privately funded. Sara’s passion for health began when she moved to the UK in 2003 and was first exposed to the NHS.
Sara believes passionately in the mission of the NHS and sees the incredible value that a health service free at the point of need provides to society. With her teams, she supports the NHS to do more and better with the resources at its disposal. Some of Sara’s work includes supporting the government on its Coronavirus testing programme, and the introduction of robotic and cognitive automation to improve the speed and quality of NHS services and to release more time for direct patient care. It is the introduction and uptake of new innovative practices either pioneered by individuals or tested first in other health systems around the world that Sara most enjoys working with her NHS clients on.
In her global role, Sara is growing the firm’s presence in implementation of Electronic Health Records, and increasing the presence of AI and Generative AI in the firm’s work. She is also focused on health equity and sustainability and climate.
Sara is a trustee of the Peter Sowerby Foundation which supports healthcare causes and she is a trustee of the Conservation Collective, an environmental charity that promotes local teams working to solve environmental problems.
Adj. Prof. Kong Choong Tang
CEO, Tan Tock Seng Hospital, Singapore
Adj. Prof Tang is the CEO of TTSH – the flagship hospital of NHG Health. With more than 2000 beds on HealthCity Novena Campus, TTSH serves the tertiary healthcare needs of 1.5 million residents in Central-North, Singapore as part of the regional health system helmed by NHG Health.
As CEO, Adj. Prof Tang drives the hospital’s long term plan (TTSH 2030) to achieve excellence in Tertiary Care and Academic Health, enabled through digital and workforce transformation and also redevelopment of the campus, as part of Phase 2 of the HealthCity Novena Masterplan.
Adj. Prof Tang also brings with him a wealth of experience managing people and systems, from his career in the Singapore Armed Forces where he last served as a Brigadier General, holding the appointment of Chief of Medical Corps from 2015-2019.
Dr Karan Thakur
VP - Corporate Affairs & Sustainability, Apollo Hospitals, India
Dr Karan Thakur is the Group Vice President – Corporate Affairs & Sustainability for the Apollo Hospitals Group. He manages the Group’s external engagements including government and industry liaison along with the Healthcare Sustainability & ESG divisions.
He is a seasoned healthcare administrator with two decades of experience in the field of health policy, hospital operations, projects, health communications and healthcare sustainability & ESG.
He is an alumnus of the Harvard T.H. Chan School of Public Health, Manchester Business School, University of Manchester, Indian Institute of Management, Bangalore and National Law University, New Delhi. He was the 2022 Global Fellow from India for the Eisenhower Fellowships. In 2024 he was awarded the prestigious Chevening Gurukul Fellowship for Leadership and Excellence at the University of Oxford in the UK.
Dr Thakur authored the Handbook of Healthcare Sustainability and ESG, the first of kind book for practitioners and administrators on sustainability and climate and health. In April 2026, he released his second book, The Connected Clinician, which explores how clinicians can harness the power of the digital world to enhance their professional growth.
Parallel sessions
Dr Mary Chrislyn Abadilla
Municipal Mayor, Local Government Unit of Banna - Municipal Health Office, Philippines
A distinguished professional, Dr. Abadilla excels both in the medical and public service arenas. With a robust background in Anesthesiology, including a Specialty Residency in Anesthesia, Perioperative Medicine, Critical Care, and Pain Management completed from 2016 to 2019, brings a wealth of expertise to the healthcare field. Transitioning seamlessly into public service, Served as the Municipal Vice Mayor of LGU Banna from 2016 to 2022 and has been the Municipal Mayor since 2022. Key achievements include spearheading the Banna S.H.I.E.L.D program, successfully meeting the World Health Organization’s target of 90% HPV vaccination coverage for girls under 15 years old well before the global 2030 target. Additionally, Dr. Abadilla has championed the preservation of cultural heritage through Inabel Weaving Training for Banna’s youth. As the first Mayor to forge a partnership with the National Government and Mariano Marcos Memorial Hospital and Medical Center, Dr. Abadilla established the pioneering BUCAS Center, ensuring Banna leads in providing quality and inclusive healthcare in the province.
Dr Sally Abdel Raof
Head of Regional Sector, Egypt Healthcare Authority, Egypt
Seasoned Healthcare Operations Leader with a proven track record at the Egypt Healthcare Authority, overseeing 330 facilities across all levels of care. Spearheaded the implementation of a universal health coverage system, enhancing access to quality care nationwide. Established a comprehensive monitoring system that improved financial performance and operational efficiency. Adept at strategic planning, policy execution, and driving systemic improvements in healthcare delivery.
Dr Shaimaa Abdelaal
The Head of KPIs, Reporting and Patient Experience Unit, PCC Deputy Manager, Egypt Healthcare Authority, Egypt
Dr. Shaimaa Abdelaal is an accomplished healthcare executive with over 18 years of progressive experience leading health systems transformation, patient experience (PX), monitoring and evaluation (M&E), and quality management (ISO 9001) across Egypt’s national health reform initiatives. Currently serving as a manager and lead expert within the Egypt Healthcare Authority (EHA) under the Universal Health Insurance (UHI) system, she has pioneered the design and operationalization of national patient satisfaction and performance framework measurement systems. Throughout her distinguished career, which includes prominent senior roles at the Ministry of Health and Population (MOHP), Dr. Abdelaal has successfully directed large-scale, donor-funded healthcare projects backed by the World Bank, USAID, and AFD. Her strategic oversight has driven critical national performance metrics, including maintaining a 91% patient satisfaction index, executing highly efficient grievance resolution systems, and significantly optimizing cross-facility clinical referral chains through digital health innovation. Holding an MBA, an M.Sc. in Health Economics, and multiple international expert certifications, she is widely recognized as a senior national healthcare trainer who has built organizational capacity for thousands of multidisciplinary professionals across Egypt’s transforming healthcare landscape.
Dr Moustafa Abdelwahab
Section Head of Performance Reporting and Improvement, Department of Health Abu Dhabi, UAE
Dr. Moustafa is a healthcare quality and performance leader with extensive experience in driving system-level improvement initiatives across the UAE and internationally. In his current role at the Department of Health – Abu Dhabi, he leads key strategic programs including Jawda Automation, Pay-for-Quality models, Hospital Rating Methodology, and Patient Safety Strategy, contributing to enhanced transparency, accountability, and outcomes across the healthcare system.
He has a proven track record in advancing clinical quality and patient safety, having led and supported initiatives across major institutions such as King Faisal Medical Complex, King Abdulaziz Specialty Hospital, Taif University, Sheikh Khalifa Medical City, Rahba Hospital, and Corniche Hospital.
Dr. Moustafa holds a Bachelor’s degree in Dental and Oral Surgery and further qualifications including a Fellowship in Family Dentistry, a Diploma in Public Health and Hospital Administration, and a Master’s in Healthcare Quality Management from Alexandria University. He is also a graduate of the Institute for Healthcare Improvement (IHI) Fellowship in Boston.
Recognized for his leadership, he was selected as a Young Executive Leader (YEL) by the International Hospital Federation (2022) and currently serves as a YEL Alumni Advisor (2025) for the Eastern Mediterranean Region.
Mrs Hania Ehsan Abu Saffaqa
Safety Officer, Shaikh Shakbout Medical City, UAE
Dedicated Quality Officer with expertise in Patient Safety, Occupational Health and Safety, Healthcare Risk Management, Quality Improvement, and Sustainability. Committed to promoting a strong culture of safety through proactive risk assessment, incident prevention, regulatory compliance, and continuous improvement initiatives. actively supporting employee wellbeing.
Actively contributes to organizational excellence through my involvement in JCI accreditation and excellence initiatives, supporting compliance with international and local healthcare standards, quality improvement projects, patient safety goals, and continuous readiness activities. member of the Health & Wellbeing Committee, promoting employee engagement and wellbeing,
In addition, I am an active member of the Go Green Committee, championing sustainability initiatives focused on environmental awareness, waste reduction, resource conservation, and sustainable healthcare practices.
Through collaboration with multidisciplinary teams, looking forward to advance safety, quality, accreditation, wellbeing, and environmental stewardship. Dedicated to excellence, innovation, and continuous improvement contributes to safer workplaces, enhanced healthcare outcomes, and a more sustainable healthcare environment
Mr Abiodun Aderibigbe
Head of Supply Chain, Evercare Hospital Lekki, Nigeria
Abiodun Aderibigbe is the Head of Supply Chain at Evercare Hospital, Lekki, and an internationally award-winning supply chain professional with over 10 years of experience across the FMCG and healthcare sectors. His expertise spans procurement, logistics, inventory management, contract management, and demand planning. He holds a Master’s degree in Logistics and Transportation Management and has built his career around driving operational efficiency, optimizing costs, and strengthening supply chain performance.
Abiodun is passionate about building resilient, data-driven, and patient-centred supply chains that directly support clinical teams. Through initiatives such as Vendor Managed Inventory (VMI) and digital integration, he focuses on ensuring that caregivers have timely access to the resources they need to deliver safe, efficient, and high-quality patient care.
Dr Weam Ahmed
A Quality and Clinical Excellence Director, Huraimala General Hospital Member of Riyadh Third Health Cluster, Saudi Arabia
A Family Medicine physician. possessing extensive experience in healthcare quality management, clinical excellence, and healthcare accreditation.
Held several leadership positions in quality management, serving as Quality Manager for multiple Primary Healthcare Centers, followed by Quality Manager at Huraymila General Hospital, and subsequently Assistant Hospital Director for Clinical Excellence.
Currently serves as a member of the Policy Review Team and the Accreditation Experts Committee at Riyadh Third Health Cluster, contributing to the development of healthcare policies, quality standards, and accreditation initiatives.
Successfully led and supported multiple healthcare organizations in achieving national quality accreditation and played a key role in implementing numerous high-impact quality improvement projects that enhanced patient care, clinical outcomes, and organizational performance.
Actively participates in national and international scientific conferences and is committed to advancing healthcare quality, patient safety, clinical governance, and continuous organizational improvement.
Dr Mohammed Al Ahmari
Supervisor of Security Forces Hospital Program with Affiliated Centers and Clinics, General Directorate of Medical Services, Ministry of Interior, Saudi Arabia
Dr Mohammed AlAhmari, PhD, RRT, FAARC, FCCP, FCCM, AFCHSM is a senior healthcare executive and board-certified director with over three decades of leadership in transforming healthcare systems across Saudi Arabia. Currently serving as Supervisor of Security Forces Hospital Program with Affiliated Centers and Clinics of the Eastern and Northern Health Cluster, he leads large-scale initiatives aligned with Vision 2030, focusing on value-based care, network optimization, and system-wide performance improvement.
Dr AlAhmari has held multiple C-suite roles, including Chief Executive Officer, Chief Operating Officer and Executive Director of major healthcare networks, where he successfully drove accreditation transformation to 100%, expanded service capacity, and significantly enhanced operational efficiency, patient outcomes, and financial performance. His leadership has been instrumental in advancing accountable care models, digital health integration, and population health strategies.
An Associate Professor of Respiratory Therapy and an internationally recognized fellow of leading medical societies, he has contributed extensively to academic research, with over 70 publications. He also serves on multiple national and international boards and advisory committees, shaping healthcare policy, governance, and professional standards.
Dr Alhussein Alamin
ER Resident & Director of Clinical Audit Administration, Adhum General Hospital / Jeddah First Health Cluster, Saudi Arabia
Dr. Alhussein Abdelwahab Saad Alamin is an accomplished physician with more than 13 years of extensive experience in emergency and internal medicine. He is an ER resident doctor at Adhum General Hospital, Ministry of Health, Saudi Arabia, and director of clinical audit administration, Saudi Arabia.Dr. Alamin is licensed by the Saudi Commission for Health Specialties (SCFHS) and has completed MRCPI Parts 1 and 2. He has strong clinical expertise with all ages of patients, with a dedicated focus on healthcare quality. He is certified in Lean Six Sigma (White and Yellow Belts) and has expertise in clinical audit protocols, KPI analysis, and healthcare improvement initiatives. Dr. Alamin is a fluent speaker of Arabic and English and holds an MBBS from Nile Valley University. His professional career has been defined by a commitment to providing excellent patient-centered care and leading healthcare staff to achieve ongoing clinical excellence.
Dr Moza A Latif Hassan Abdulla Alishaq
Deputy Chief Quality Officer, Hamad Medical Corporation, Qatar
Dr. Moza A. Al Ishaq is Deputy Chief Quality Officer at Hamad Medical Corporation (HMC), where she leads quality, patient safety, and clinical transformation across Qatar’s national healthcare system. With more than two decades in healthcare, she has become one of the region’s foremost voices on risk management and patient safety.
As the first Qatari national to build and lead risk management and patient-safety programs at HMC, Dr. Al Ishaq has spent her career turning ideas into lasting systems. She established Qatar’s first “Risk Management Week,” co-founded the Qatar Summit for Healthcare Risk Management in partnership with ASHRM, and shaped HMC’s Enterprise Risk Management and Clinical Governance frameworks. Through the Quality Management Education Program, she has trained more than 1,000 healthcare leaders. She recently published her book, Transforming Healthcare: A Practical Guide to Quality Improvement and Patient Safety.
She holds a PhD in Patient Safety and Human Errors from Indiana University–Purdue University, along with a nursing degree from Qatar University.
At heart, Dr. Al Ishaq believes safer care begins with people—building cultures where accountability, learning, and resilience allow both patients and staff to thrive.
Dr Ammar Albanna
Director of Al Amal Psychiatric Hospital, Emirates Health Services, UAE
Dr. Ammar Humaid Albanna, MD, FRCPC, IFAPA is the Director of Al Amal Psychiatric Hospital, Emirates Health Services, the UAE’s largest government tertiary psychiatric hospital. A Consultant Child and Adolescent Psychiatrist, he leads the hospital’s strategic transformation through innovation, digital health, academic partnerships, and integrated community mental healthcare, while advancing quality, research, and value-based care.
Dr. Albanna completed his psychiatry and Child and Adolescent Psychiatry training at McGill University, followed by a fellowship in Pediatric Neuropsychiatry at the Hospital for Sick Children, Toronto. He is a Fellow of the Royal College of Physicians and Surgeons of Canada and holds a Master’s in Healthcare Leadership from McGill University.
He is the Founding President of the Emirates Society for Child and Adolescent Mental Health, Vice President of the International Association of Child and Adolescent Psychiatrists and Allied Professionals (IACAPAP), and an Executive Board Member of the Emirates Medical Association. His research focuses on autism, artificial intelligence, and innovative mental healthcare delivery. Dr. Albanna has led several national initiatives, chaired major international scientific conferences, and is a frequent speaker on healthcare innovation, leadership, and mental health transformation.
Dr Sarah Al Faraj
Director Infection Control, King Saud Medical City, Saudi Arabia
Dr. Sarah Alfaraj is an Infection Control expert and Pediatric Infectious Diseases Consultant with extensive experience in advancing patient safety, infection prevention, and healthcare quality improvement. She is affiliated with Alfaisal University and has undertaken advanced postgraduate training at The University of British Columbia, reflecting her commitment to excellence in clinical practice, education, and research. Throughout her career, Dr. Alfaraj has championed evidence-based strategies to strengthen infection prevention programs and improve outcomes for vulnerable patient populations. She is a passionate advocate for multidisciplinary collaboration, staff development, and cultivating a culture of safety within healthcare organizations. Her leadership has supported innovative initiatives in infection prevention, quality improvement, and healthcare transformation, while actively contributing to professional education and knowledge sharing. Dr. Alfaraj is widely recognized for promoting patient safety through continuous improvement, clinical excellence, and collaborative leadership. As a presenter at the International Hospital Federation (IHF) Awards, she shares practical insights into implementing sustainable, evidence-based interventions that enhance healthcare quality and patient outcomes, inspiring organizations to adopt innovative approaches that create lasting improvements in safety, reliability, and excellence in care.
Mr Mwalimu Alfred
Quality Manager, Avenue Healthcare, Kenya
Mwalimu Alfred is a Quality Manager at Avenue Healthcare, Kenya, with extensive experience in healthcare quality improvement, clinical governance, patient safety, and healthcare accreditation. He leads strategic initiatives that strengthen quality management systems, improve clinical outcomes, and foster a culture of continuous quality improvement across healthcare facilities.
Alfred has successfully led high-impact projects in maternal and newborn health, infection prevention and control, resuscitation systems, chronic disease management, and organizational quality improvement. His work focuses on translating quality improvement methodologies into measurable improvements in patient outcomes, operational efficiency, and healthcare performance.
He holds a Master of Public Health (Epidemiology and Disease Control) and a Master of Public Health (Management of Public Health Emergencies). Alfred is passionate about research, implementation science, and strengthening quality governance structures in emerging markets. His professional interests include health systems strengthening, healthcare leadership, patient safety, healthcare accreditation, and evidence-based quality improvement.
Mrs Warda Al Habsi
Infection Control Practitioner, Royal Hospital, Oman
Ms. Warda Al-Habsi is an Infection Prevention and Control Specialist at the Infection Prevention and Control Department, The Royal Hospital, Sultanate of Oman. She has extensive expertise in infection prevention and control (IPC), patient safety, healthcare quality, and risk management, with a strong track record of leading quality improvement initiatives that enhance patient outcomes and healthcare safety.
She serves as the department’s Risk Management Focal Point and is a certified assessor for the World Health Organization (WHO) Patient Safety Friendly Hospital Framework (PSFHF). She is also a certified Training of Trainers (TOT) facilitator and National Trainer in Infection Prevention and Hand Hygiene, delivering educational programs that strengthen healthcare professionals’ competencies and promote evidence-based practice.
Ms. Al-Habsi has successfully led and coordinated numerous institutional and national initiatives in infection prevention, patient safety, and healthcare quality. She is an active presenter and moderator at scientific conferences, workshops, and Ministry of Health events. Her quality improvement and infection prevention projects have been widely recognized, with several abstracts accepted for presentation at the 49th International Hospital Federation (IHF) World Hospital Congress in South Korea, demonstrating her commitment to advancing healthcare excellence, innovation, and patient safety at both national and international levels.
Dr Khawla Alhajaj
Director of Medical Education and Research, Dubai Health Authority, UAE
Dr. Khawla Issa Al-Hajaj is a Family Medicine Consultant and healthcare leader with over 15 years of experience at the Dubai Health Authority (DHA). She serves as Director of Medical Education and Research and Chair of the Scientific Research and Ethics Committee, leading the strategic direction, governance, quality standards, and innovation agenda for medical education and research across the Emirate of Dubai.
Her work focuses on advancing workforce sustainability, strengthening physician development pathways, expanding training capacity, and fostering a culture of research, innovation, and evidence-based practice. She has led transformative initiatives that support healthcare workforce planning, research excellence, and the development of future-ready healthcare systems.
Dr. Al-Hajaj holds an MBBS, MRCGP, Arab Board Certification in Family Medicine, a Master’s degree in Innovation Management, and a Diploma in Diabetes. Her expertise includes medical education, research governance, healthcare workforce planning, digital health, innovation, big data, and strategic foresight. In 2025, she graduated from the UAE Government Leaders Program and the International Hospital Federation’s Young Executive Leaders (YEL) Program.
An accomplished researcher and international speaker, Dr. Al-Hajaj has published in peer-reviewed journals and presented at global conferences, including the World Hospital Congress, contributing to healthcare education, research, and policy development regionally and internationally.
Dr Dina Alismail
Executive Director of Health Diplomacy, Saudi Commission for Health Specialties, Saudi Arabia
Dina Alismail is an Executive Leadership Coach, healthcare executive, and international speaker with more than 24 years of experience in healthcare leadership, workforce development, and organizational transformation. She currently serves as Executive Director of Health Diplomacy at the Saudi Commission for Health Specialties (SCFHS), where she leads international partnerships and initiatives that strengthen the global health workforce.
Dina is passionate about helping leaders unlock their potential, lead with purpose, and create lasting impact. She is an active contributor to international leadership and workforce initiatives. And for the past two years she’s been supporting IHF as Asia and Africa Mentoring Circle Lead.
Mrs Narjis Al Lawati
Head of Service Evaluation Unit, Royal Hospital, Oman
Narjis Lawati is the Head of the Service Evaluation Section within the Quality and Patient Safety Department at the Royal hospital in Oman. She has extensive experience in healthcare quality improvement, performance measurement, accreditation, and patient safety. In her current role, she leads initiatives to monitor and evaluate organizational performance through KPI’s, ensuring that healthcare services align with national standards and strategic objectives. She works closely with multidisciplinary teams to analyze performance data, conduct field evaluations, develop improvement plans, and promote a culture of continuous quality improvement across healthcare institutions.
Throughout her career, Narjis has actively contributed to accreditation programs, quality assessments, and patient safety initiatives, supporting healthcare organizations in achieving excellence in service delivery. She is passionate about using data-driven approaches to enhance healthcare outcomes, improve operational efficiency, and strengthen patient-centered care.
Committed to lifelong learning and professional development, Narjis continuously seeks opportunities to expand her knowledge and leadership skills. She believes that effective performance management, collaboration, and innovation are essential to building resilient healthcare systems and delivering high-quality, safe, and sustainable healthcare services. Her professional goal is to continue advancing healthcare quality while contributing to the development of future healthcare leaders and the continuous improvement of health services.
Engr Safeyah Salem Al Matroshi
Head of Engineering Services and Maintenance Department, Emirates Health Services - Dibba Al Fujairah Hospital, UAE
Safeyah Al Matroshi graduated with a Bachelor’s degree in Architectural Engineering from the College of Engineering at United Arab Emirates University in 2008. In 2009, she joined Emirates Health Services as a Maintenance Engineer at Dibba Hospital, where she has built her career through dedication, leadership, and continuous professional development.
She currently serves as the Head of the Engineering Services and Maintenance Department at Dibba Hospital. In addition to this role, she chairs the Facility Management and Safety Committee and serves as a member of the Disaster Management Committee, contributing to the hospital’s operational excellence, safety, and emergency preparedness.
Safeyah is also pursuing a Master’s degree in Sustainability and Environmental Management, further strengthening her expertise in sustainable development, environmental stewardship, and resource management. Her academic pursuits complement her professional responsibilities by enabling her to implement sustainable engineering solutions and promote environmentally responsible practices within healthcare facilities.
Dr Mohammed Almetlag
Consultant Interventional Radiologist and VP for Healthcare Delivery, Najran Health Cluster, Saudi Arabia
Dr. Mohammed Almetlag is a Consultant Interventional Radiologist and Vice President for Healthcare Delivery at Najran Health Cluster, where he leads system-wide initiatives to transform healthcare delivery and improve patient outcomes. In his executive role, he oversees strategic programmes focused on expanding access to care, enhancing operational efficiency, improving quality and patient safety, and driving innovation across hospitals and healthcare facilities.
As a practising interventional radiologist, Dr. Almetlag has extensive expertise in minimally invasive image-guided procedures, vascular and non-vascular interventions, and the development of advanced interventional services. He has led the implementation of pioneering clinical programmes and innovative models of care, contributing to improved access to specialised treatments and better clinical outcomes.
Beyond his executive and clinical responsibilities, Dr Almetlag serves as a board member of the Saudi Interventional Radiology Society (SIRS), where he actively supports professional development, education, research, and the advancement of interventional radiology in Saudi Arabia. He is a frequent speaker at national and international conferences, sharing practical insights on healthcare transformation, leadership, innovation, and interventional radiology. Through his combined clinical expertise and executive leadership, Dr Almetlag is committed to shaping sustainable, high-performing healthcare systems that deliver exceptional value and improve the health of communities.
Dr Qasem Almulihi
ER Acting Consultant, Al-Ahsa Health Cluster – Saudi Health Holding Company, Saudi Arabia
Dr. Qasem Almulihi, MD, MS, SBEM, EBEEM, is an Acting Consultant in Emergency Medicine and an academic leader. He holds a Master’s degree in Medical Research and is actively engaged in clinical research, quality improvement, and resident education. His work focuses on advancing evidence-based emergency care and improving patient outcomes through research and data-driven practice.
Engr Hatem Khaled Al Saawy
Director of Corporate Engineering Affairs, King Saud University Medical City (KSUMC), Saudi Arabia
Hatem Alsaawy is the Director of Corporate Engineering Affairs at King Saud University Medical City (KSUMC), specializing in healthcare engineering, facility management, and project development. With over 13 years of experience, he excels in strategic planning, quality improvement, and enhancing healthcare facility performance.
At KSUMC, Alsaawy oversees hospital systems, infrastructure projects, and a medical equipment portfolio valued at 2 Billion SAR. He manages multidisciplinary engineering departments to ensure seamless operations across biomedical engineering, healthcare technology management, project management, general maintenance, health communication, and Building Management Systems (BMS). By developing and implementing strategic plans, he effectively aligns these complex engineering functions with the medical city’s overarching mission and goals.
Bridging a technical foundation with executive leadership, Alsaawy holds an Executive MBA from the Prince Mohammed bin Salman College of Business and Entrepreneurship (MBSC). His forward-thinking approach drives operational excellence and sustainable infrastructure, directly aligning clinical engineering with global decarbonization efforts and the healthcare modernization goals of Saudi Arabia’s Vision 2030.
Dr Amal Al Sabahi
Paediatric Haematologist Oncologist, The Royal Hospital, Oman
Dr. Amal Al Sabahi is a Consultant Paediatric Haematologist-Oncologist at The Royal Hospital in Muscat, Oman. She is actively involved in the diagnosis and management of childhood haematologic disorders and paediatric cancers, with a special interest in paediatric solid tumours and bone marrow transplantation. Her professional interests include clinical research, quality improvement, medical education, coaching, effective communication, adverse event disclosure, and improving the patient experience. Dr. Al Sabahi serves as the Program Director of the Paediatric Haematology Oncology Fellowship in Oman and is a faculty member in Paediatrics and Paediatric Haematology-Oncology at the Oman Medical Specialty Board. She is committed to training and mentoring paediatric residents and fellows while promoting excellence in postgraduate medical education. As one of The Royal Hospital’s surveyors, she contributes to the implementation and assessment of Accreditation Canada International (ACI) and World Health Organization (WHO) standards to enhance quality, patient safety, and healthcare excellence. Dr. Al Sabahi has presented her work at national, regional, and international conferences and hospitals and is dedicated to advancing paediatric cancer care, strengthening healthcare systems, and delivering patient-centred, high-quality care.
Dr Yosra Al Salami
Assistant Director for Medical Affair, Consultant, Emirates Health Services - Dibba Hospital, UAE
Consultant Family Medicine.
Assistant Director for Medical Affairs in Dibba Hospital, United Arab Emirates.
Arab Board Certification of Family Medicine specialty.
MRCGP(INT) membership from Royal Collage of General Practitioners.
Member of Young Executive leaders (YEL) Programme by International Hospital
Federation’s (IHF) on 2022.
The Executive Leadership Diploma from Sharjah University on 2025.
Mrs Muna Al Shaqsi
Director of Nursing, Royal Hospital, Ministry of Health, Oman
Muna Al Shaqsi, BSc Nursing, Lean Six Sigma Black Belt, Certified Transformational Coach
Muna Al Shaqsi is the Director of Nursing at the Royal Hospital, Oman, with 25 years of experience in nursing, including extensive expertise in pediatric critical care and healthcare leadership. She is a Lean Six Sigma Black Belt and a Certified Transformational Coach with a strong passion for workforce development, healthcare innovation, patient safety, and quality improvement. Throughout her career, she has led pioneering initiatives in critical care, rapid response systems, family-centered care, workforce resilience, and digital transformation. Muna is committed to empowering healthcare professionals, fostering resilient teams, and driving sustainable improvements that enhance patient outcomes, staff wellbeing, and organizational performance.
Dr Sara Al Shaya
Director, Data and Statistics Department, Emirates Health Services (EHS), UAE
Dr. Sara Alshaya is the Director of the Data and Statistics Department at Emirates Health Services (EHS), UAE, with over 20 years of experience spanning healthcare leadership, restorative dentistry, and advanced health data analytics. She has previously served as Head of Operational Planning at EHS and Head of Specialized Healthcare Services at the Ministry of Health and Prevention (MOHAP), contributing to major health system transformation, national strategy development, and service quality improvement across the UAE.
Her leadership portfolio includes involvement in national programs and committees, particularly in mental health strategy development, women’s mental health initiatives, COVID-19 psychosocial support frameworks, and national health KPIs for cancer and cardiovascular diseases. She has led high-impact initiatives, including digital health applications, mental health awareness campaigns, and psychosocial support frameworks for healthcare workers and communities.
Dr. Sara’s research focuses on AI-driven healthcare analytics, population health intelligence, predictive modeling, and digital transformation of health systems. She has authored and co-authored peer-reviewed publications on COVID-19 risk prediction, ICU severity modeling, vaccination prioritization, healthcare workforce resilience, and cardiovascular research priorities in the UAE. She is widely recognized for advancing AI-enabled healthcare transformation and strengthening evidence-based, technology-driven health systems in the UAE.
Dr Ali Al Shidi
Consultant Physician, Sheikh Shakhboot Medical City, UAE
Dr Al Shidi completed his Specialty Certificate Exam from the Royal College of Physicians and Surgeons, UK, in Acute medicine. He obtained Critical Care Medicine Fellowship certificate from Queen’s University, Canada, European diploma of intensive care medicine and an Internal Medicine Board certificate from the Oman Medical Specialty Board & Internal Medicine MRCP (London) certificate.
Currently Dr Al Shidi is the chairman for the largest critical care department in the UAE (85 beds capacity). Dr Al Shidi had transformed the clinical work & operation performance to a legendary level within short time. His achievement was driven by clear & robust methodology based on integration of best evidence-based medicine with operational procedures as well as key performance indices. He innovated an efficiency bundle of clinical interventions to autonomously & effortlessly achieve best standards of patient’s flow, bed capacity & operation. This efficiency bundle outcome was outstanding in all aspects including volume increment, cost reduction & improved clinical outcome. Examples of these efficiency interventions included establishing well-structured code sepsis, rapid response team as well package for clinical care transition for renal replacement therapies, tracheostomies, anticoagulation stewardships & goals of care determination.
Dr Graccho Alvim
VP, Brazilian Hospital Federation, Brazil
Dr Graccho Alvim brings over 30 years experience to his projects. A wealth of multi national experiece is balanced by a strong Brazilian foundation. As owner of the CITIPA network of Immunotherapy clinics he helps expand access to the latest treatments for rare diseases. He is currently Vice-President of AHERJ (Association of Hospitals of the State of Rio de Janeiro), CEO of GloWe Brazil, Vice-President of the Brazilian Federation of Hospitals and General Secretary of AHOSP (Association of Hospitals and Clinics of the State of São Paulo).
Dr Graccho’s work with the Geneva Sustainability Center builds on his strong belief that we each have something to teach as well as learn, particularly in the rapidly changing world of International healthcare.
Mrs Asma Alzaabi
Risk Manager, Ministry of Health / Royal Hospital, Oman
Asma Al Zaabi is a Risk Manager at the Royal Hospital, Ministry of Health, Oman, specializing in enterprise risk management, governance, and patient safety. She established the hospital’s Enterprise Risk Management (ERM) Program and contributes to the development of Oman’s National Risk Management Guidelines as a member of the National Taskforce.
She led the implementation of the WHO Patient Safety Friendly Hospital Framework (PSFHF) and drives high-impact patient safety initiatives that strengthen institutional resilience and risk culture. She has contributed to multiple national and international research initiatives in healthcare risk and maternal health.
Asma holds an MBA from the University of Bedfordshire and is a Certified Risk Management Professional (CRMP) and Lean Six Sigma Green Belt. She is a YEL 2025 participant.
Ms Sarip Emalie Ampatuan
Nurse V, Cotabato Regional and Medical Center, Philippines
I am Sarip Emalie B. Ampatuan, a Registered Nurse with 22 years of dedicated service at CRMC. I currently serve as Nurse V, leading the Critical Care Unit and Health Emergency Disaster and Management Unit, where I oversee emergency preparedness, disaster response, and critical care operations.
Since 2012, I have been actively involved in disaster and humanitarian response both nationally and internationally. These include the January 2012 landslide in Compostela Valley Province, the 2019 Davao Del Sur Earthquake, the COVID-19 Pandemic, where I served as the Patient Navigation and Referral Focal Person, the Typhoon Odette response in Siargao Island, and the 2025 Myanmar earthquake as part of the Philippine Contingent Humanitarian Team, and the recent Mindanao earthquake that struck Sarangani Province, bringing the PEMAT Type II Central Mindanao.
I also serve as the Assistant DRRM-H Manager and as one of the Core Persons in the ongoing establishment of the PEMAT Type II Central Mindanao, contributing to the development of a highly capable emergency medical team that meets national and WHO Standards.As a National Trainer in BLS, EMT-B, and Standard First Aid, I am committed to developing competent healthcare professionals and emergency responders through quality education and skills training.
Dr Hoyoung An
Physician, Keyo Hospital, Republic of Korea
Dr. An is a psychiatrist with specialized expertise in psychiatric rehabilitation and geriatric psychiatry. He graduated from the University of Ulsan College of Medicine, followed by residency and fellowship training at Asan Medical Center. He has held a faculty appointment as Associate Professor at Seoul National University Bundang Hospital and served as Deputy Director of the National Institute of Dementia of Korea. He currently serves as Director of the Keyo LT Center at Keyo Hospital.
Mr Anthony Andreas
Assistant Nurse Manager, Cedars Sinai Medical Center, USA
Anthony Joseph Andreas, RN, MSN, CCRN, is the Assistant Nurse Manager of the Cardiac Intensive Care Unit at Cedars-Sinai Medical Center in Los Angeles. He has spent more than a decade caring for critically ill cardiac patients and is passionate about helping both patients and nurses succeed. Throughout his career, Anthony has combined bedside expertise with leadership, mentoring, and quality improvement initiatives that focus on improving patient outcomes and advancing nursing practice. He earned his Master of Science in Nursing Education from Western Governors University and continues to enjoy teaching, coaching, and supporting the professional growth of nurses at all stages of their careers. His clinical interests include early mobility for patients receiving mechanical circulatory support, evidence-based practice, and interdisciplinary collaboration. Anthony has presented his work at regional, national, and international conferences and has published on nurse-led mobility initiatives in critical care. Anthony believes that great patient care begins with teamwork, compassion, and empowering nurses to lead positive change in healthcare.
Dr Novitri Anggraeni
General Practitioner, Manager of Quality, Pelni Hospital, Indonesia
Dr. Novitri Anggraeni is a general practitioner and the Manager of Quality at RS PELNI. Her main responsibilities include managing day-to-day clinical quality indicators, handling patient safety reports, and preparing the hospital for national accreditation standards. She also supports the team in implementing continuous improvement tools like Kaizen and PDSA to improve hospital services.
Mr Jonathan Apolinario
Assistant Nurse Manager, Cedars Sinai Medical Center, USA
Jonathan Apolinario is a critical care nurse leader with over 23 years of experience across a wide range of intensive care units. For the past four and a half years, he has served as Assistant Nurse Manager for the Cardiac ICU and Cardiac-Surgical ICU at Cedars-Sinai Medical Center, leading high-performing teams caring for complex cardiac and post-surgical patients.
Throughout his career, he has developed extensive expertise in managing critically ill patients while advancing into leadership roles focused on staff development, retention, and quality improvement. In his current role, he supports new nurses through performance evaluations and competency development, fosters a culture of recognition and collaboration, and champions patient safety, interdisciplinary teamwork, and operational efficiency.
Drawing on more than two decades of experience in diverse ICU settings, Jonathan Apolinario brings a practical, people-centred approach to leadership, balancing clinical excellence with the realities of frontline nursing.
Mr Marty Ardron
Senior VP of Hospital System Operations, Kaiser Permanente, USA
Marty Ardron, MBA, FACHE, is Senior Vice President of Hospital System Operations at Kaiser Permanente, where he leads performance, reliability, continuous improvement, and standardization across Kaiser Foundation Hospitals. He supports the implementation and effectiveness of hospital models of care across KP and affiliated hospitals, and oversees the National Command Center and Employee Health and Safety.
Since joining Kaiser Permanente in 2016, Marty has held several senior leadership roles, including Vice President for Continuum of Care Operations, Senior Vice President and Area Manager of the Diablo Service Area, and Senior Vice President of Hospital Operations for Northern California. In these roles, he led post-acute care operations and guided hospital operations through the COVID-19 pandemic and service recovery, with a focus on high reliability and system improvement.
Marty mentors emerging leaders through the International Hospital Federation’s Young Executive Leader Program and serves on several boards dedicated to advancing healthcare quality and improving outcomes nationally and within local communities. Before KP, he held executive roles at Kindred Healthcare. He trained in physical therapy at Loma Linda University, earned an MBA from Keller Graduate School of Management, and completed Harvard’s Executive Leadership Program.
Dr Sufia Athar
Physician, Hamad Medical Corporation, Qatar
Dr. Sufia Athar is an experienced gynecologist who currently serves as a Specialist in Obstetrics and Gynecology at Hamad Medical Corporation. With over 16 years of experience, she is committed to providing excellent healthcare services, especially to women. She has undergone rigorous training programs across the globe and obtained certifications in patient safety, global health, and digital health from prestigious institutions of John Hopkins University, USA, Harvard T.H. Chan School of Public Health, USA and Imperial College London, allowing her to provide compassionate care that addresses the physical, emotional, and social well-being of her patients.
Dr. Athar is equally passionate about education and research in the field of women’s health. Her dedication to sharing her knowledge and expertise with the next generation of healthcare professionals while contributing to the advancement of women’s health through research has earned her respect and trust as a healthcare provider in the community.
A range of topics has been researched by Dr. Sufia Athar, including pregnancy outcomes, maternal and neonatal health, and reproductive health education. Her work has been published in reputable journals, and presentations on her research have been made at various conferences worldwide.
Ms Umi Sau Ayienga
Client Experience Manager, Avenue Healthcare, Kenya
Umi Sau is a passionate Customer Experience and Healthcare service excellence professional with experience in transforming patient journeys, improving service delivery, and driving continuous improvement within healthcare.
She currently serves as a Client Experience Manager at Avenue Healthcare, where she leads initiatives focused on enhancing patient experience, strengthening complaint resolution, improving service quality, and using patient feedback and operational data to identify and address service gaps.
She is passionate about patient-centre care, service excellence, healthcare transformation, and customer-centric leadership, with a strong belief that exceptional healthcare experiences are built through people, processes, technology, and empathy.
Umi is a member of ICX Kenya and has undertaken professional development in customer experience and leadership, including the Customer Experience Champion Program by CX Academy Africa and the CX Possibilitarians Group Leadership Series.
She brings a practical, frontline perspective to conversations on patient experience, service excellence, complaint management, and building sustainable cultures of continuous improvement in healthcare.
Dr Javier Baena-Del Valle
Chair, Department of Pathology and Laboratory Medicine, Fundacion Santa Fe de Bogota, Colombia
Dr. Javier A. Baena Del Valle is a pathologist and Chair of the Department of Pathology and Laboratory Medicine at Fundación Santa Fe de Bogotá, Colombia. He is also involved in academic training as Director of the Pathology Residency Program at Universidad de los Andes School of Medicine.
He trained in medicine at Universidad de Cartagena and completed postgraduate work in pathology, including a postdoctoral fellowship in molecular and genitourinary pathology at Johns Hopkins University School of Medicine.
His professional work has focused on diagnostic pathology, laboratory medicine, molecular diagnostics, digital pathology, quality improvement and the organization of diagnostic services in hospital settings. In his current role, he has participated in initiatives related to laboratory modernization, workflow redesign, telepathology, molecular testing, workforce organization and the integration of diagnostic services with clinical care.
His interests include the development of sustainable, clinically integrated diagnostic models that improve access to timely and reliable laboratory and pathology services in Latin America.
Dr Eric Barney
Head of Operating Room Administration, Hospital Universitario Fundación Santa Fé de Bogotá, Colombia
Eric Barney is a physician with a Master´s degree in Public Health from Universidad de los Andes and Head of Operating Room Administration at Hospital Universitario Fundación Santa Fé de Bogotá. He leads the operational and strategic management of high-complexity surgical service line, integrating patient safety, quality improvement, capacity utilization, financial performance, and service growth. His work focuses on developing practical managemente models that strengthen surgical efficiency and patient-centered care. Over the past three years, he has led the implementation of sustainable operating room practices through a multidisciplinary committee, advancing low-carbon, efficient, and safe perioperative care.
Ms Abrar Barshaid
Group Manager, Cardiac Service Line, Eastern Health Cluster, Saudi Arabia
Abrar K. Barshaid is a healthcare quality and transformation leader from Saudi Arabia, currently serving as Business Director of the Cardiac Service Line at Eastern Health Cluster, where she provides strategic and operational leadership across 22 hospitals and 120+ primary healthcare centers. She also directs Nursing Quality & Patient Safety for the Eastern Region.
Over more than a decade in healthcare quality, Abrar has built and led several cluster-level functions from the ground up, including EHC’s Decision Support & Data Analytics department and its award-winning Transition of Care program, which received the Saudi Patient Safety Award (2023). She has also driven the implementation of the Ministry of Health STEMI Model of Care across EHC and led Acute Coronary Syndrome pathway governance that contributed to CBAHI ACS Certificate of Excellence achievements at two major cardiac centers.
Abrar holds an MBA from Prince Mohammad Bin Salman College of Business and Entrepreneurship, a Bachelor’s degree in Health Information Management & Technology, and a certificate from Harvard Medical School’s Safety, Quality, Informatics and Leadership Program. She is a Certified Professional in Healthcare Quality (CPHQ) and Fellow of ISQua, and completed the Young Executive Leader (YEL) Program with the International Hospital Federation in 2025.
Mrs Sophie Beaupère
CEO, Unicancer, France
Sophie Beaupère, a hospital director by training, graduated from the École des Hautes Études en Santé Publique (EHESP), Sciences Po Paris, and holds a Master’s degree in Public Management from Paris Dauphine University. Since January 2020, she has served as the General Delegate of Unicancer, the French National Federation of Comprehensive Cancer Centers (CLCCs). In this role, she contributes to the strategic program initiated by the Federation’s President, Professor Jean-Yves Blay, and works to promote the CLCCs’ model of governance, values, and proposals, while also highlighting the many innovations developed within the centers and coordinating their efforts in the fight against cancer. She previously served as Deputy CEO of the Léon Bérard Center in Lyon and Director of Operations and Finance at Gustave Roussy in Villejuif. From 2015 to 2020, she was also Vice President of the Association of Hospital Directors (ADH).
Ms Diana-Fernanda Bejarano-Ramírez
Head of Administration of the Transplant Service, Fundacion Santa Fe de Bogotá, Colombia
A nursing professional with postgraduate training in epidemiology, clinical research, and healthcare management, she brings over 15 years of experience integrating clinical practice, academia, and research, with leadership roles in high-complexity centers. Her career encompasses the design, conduct, and analysis of clinical studies and real-world evidence, including observational studies, randomized controlled trials, health economic evaluations, systematic reviews, and meta-analyses, often in multicenter settings and in collaboration with the pharmaceutical industry. This background has enabled her to develop a comprehensive understanding of the evidence generation lifecycle and its application to decision-making and access to healthcare technologies. She also demonstrates strong expertise in the rigorous application of Colombian and international regulations governing research involving human subjects.
Dr Daniel Beltrammi
VP, HU Brasil - Federal University Hospitals, Brazil
Public Health Physician, PhD in Life Sciences from the Federal University of São Paulo – UNIFESP, Master’s degree in Health Technology and Innovation Management from the Syrian-Lebanese Institute for Teaching and Research. Holds a Medical Residency in Preventive and Social Medicine, with an emphasis on Hospital and Health Systems Administration, from the Faculty of Medicine of the University of São Paulo – FMUSP, in addition to a Specialization in Hospital and Health Systems Administration from the São Paulo School of Business Administration of the Getulio Vargas Foundation.
Mr José Bento
Hospital CEO, Hospital De Cascais, Portugal
José Bento e Silva is the Chief Executive Officer of Ribera Portugal and Chairman of the Board of Directors of Hospital de Cascais, one of Portugal’s leading public hospitals. With over two decades of experience in healthcare management, he has held senior leadership positions across hospitals, clinics, and healthcare organizations in both the public and private sectors.
His executive career includes leadership roles at Escala Braga, responsible for managing Braga Hospital under a public-private partnership model, and at Lusíadas Saúde, one of Portugal’s largest private healthcare groups, where he served as a Board Director from 2014 to 2022. Since 2023, he has led Ribera Portugal, promoting innovation, operational excellence, sustainability, and value-based healthcare.
José Bento e Silva holds a background in management and economics, complemented by executive education at the Faculty of Economics of the University of Porto (FEP), Universidade Católica Portuguesa, and Stanford University. In addition to his executive responsibilities, he has worked as a lecturer and consultant, contributing to the development of healthcare leadership and management practices.
Mrs Jenny Berggen
Play Therapist (Child Life Specialist), Queen Silvia's Children's Hospital - Sahlgrenska University Hospital, Sweden
Jenny Berggren is a Certified Teacher working as a Play Therapist, and Section Manager at the Play Therapy & Library Unit at Queen Silvia’s Children’s Hospital, Sahlgrenska University Hospital in Gothenburg, Sweden. With a background in education and extensive experience in pediatric healthcare, she works to promote children’s participation, understanding, and well-being during hospital stays. The play therapy provides meaningful activities for children and families at the hospital as well as supporting childrens understandig of the hospital stay.
Jenny has participated in the development of several innovative, child-centered approaches, including the “Participation Book,” a pedagogical tool designed to help children cope with medical procedures and reduce anxiety. She is actively involved in interdisciplinary collaborations, including preparing children for MRI examinations without anesthesia, and is a member of a multiprofessional pediatric palliative care consultation team.
In her leadership role, Jenny is responsible for operational planning and professional development, including designing and delivering internal training programs in play therapy within healthcare. She also lectures healthcare professionals and students on topics such as child-centered care, communication, and palliative care for children.
Her work focuses on creating equitable, evidence-based, and compassionate healthcare experiences for children and their families
Dr Mahesh Bhatt
MD, MMBSHS Trust, India
Dr. Mahesh Bhatt is a surgeon, author, and public health consultant with more than three decades of leadership across clinical practice, public health, research, and community development. He serves as MD and CEO of MMBSHS Trust, a volunteer-driven charitable organization based in Dehradun, India, advancing health and development initiatives across the Uttarakhand Himalayas.
A senior practitioner and thought leader, Dr. Bhatt has worked with government, non-governmental, academic, and corporate organizations as a clinician, researcher, educator, administrator, and health consultant. His professional affiliations include respected national and international medical and public health bodies, reflecting his broad engagement with health systems, policy, education, and global health promotion.
His publications examine the spiritual, neurobiological, and social dimensions of health, including Spiritual Health, Spirituality: Neurobiology at Our Best, and The Year 2020: The Corona and Chaos, which has been translated into French, German, and Spanish. His recognitions include designation as a Peace Ambassador by the Institute for Economics and Peace, a 2020 Lifetime Achievement Award in Science and Medicine, and Ukiyoto Publishing’s 2022 Author of the Year award in nonfiction science.
Dr Shamsa Abdulla Bin Hammad
Director Health Affairs and Technical Department, Dubai Corporate for Ambulance Services, UAE
Experienced Healthcare Executive | Physician | Strategic Leader
An accomplished physician and healthcare executive with more than 20 years of leadership experience across the UAE’s public and private healthcare sectors. Currently serving as a Director at Dubai Ambulance, with a proven track record of leading healthcare transformation, operational excellence, clinical governance, and strategic innovation.
A graduate of the Executive MBA program at Georgetown University, combining global executive leadership with deep healthcare expertise to drive sustainable organizational performance and system-wide transformation.
A recognized pioneer, becoming the first Emirati woman to serve as Chief Operating Officer of a private hospital in Dubai, demonstrating a strong commitment to advancing healthcare excellence and developing future-ready health systems.
A graduate of the H.H. Sheikh Mohammed Bin Rashid Leadership Program, with a passion for innovation, quality improvement, and shaping the future of healthcare in alignment with the UAE’s vision.
Recipient of multiple prestigious awards, including the World Excellence Award 2026, Distinguished Woman in Health Award (2019), and Best Executive in Healthcare (2018). Dedicated to creating lasting impact through visionary leadership, strategic partnerships, and a relentless pursuit of excellence in healthcare.
Dr Samantha Claire Braganza
Assistant VP for Quality and Patient Safety, St. Luke's Medical Center - Global City, Philippines
Samantha Claire Braganza, MD is a practicing anesthesiologist specializing in regional anesthesia and perioperative medicine at St. Luke’s Medical Center, Manila, Philippines. She leads the Regional Anesthesia Service and Fellowship Program and serves as Vice President of the Regional Anesthesia Society of the Philippines. She also serves as the institution’s Assistant Vice President for Quality and Patient Safety, supporting initiatives focused on healthcare quality, patient safety, and clinical excellence.
Her work spans perioperative care, patient safety, quality improvement, and clinical pathway development. She is particularly interested in advancing evidence-based practice through regional anesthesia, point-of-care ultrasound, enhanced recovery programs, and data-driven healthcare improvement.
Dr. Braganza has presented and published research locally and internationally, with a focus on improving patient outcomes and advancing perioperative care.
Engr Victoria Camille Bucoy
Environmental Engineer, Zamboanga City Medical Center, Philippines
Victoria Camille Bucoy is a 24-year-old Environmental Engineer at Zamboanga City Medical Center, where she plays an active role in advancing climate-smart and sustainable healthcare systems. Her work contributes to the development and implementation of environmental policies, strategic plans, and practices focused on water and energy conservation, pollution prevention, waste reduction, and resource efficiency.
As part of the hospital’s Safety and Environment Unit, Camille contributed to the authorship of the institution’s Sustainability and Climate-Smart Policy, a key framework that strengthens ZCMC’s commitment to resilience, environmental stewardship, and long-term sustainability. Her practice champions the integration of circular economy principles into healthcare operations, particularly in sustainable water systems, responsible waste management, and resource recovery initiatives.
She is also actively involved in conducting work environment measurements across hospital facilities to assess occupational and environmental conditions, generating critical data that supports safer and healthier spaces for healthcare workers and patients, while strengthening compliance with safety standards and enhancing resilience to climate-related risks. Working closely with clinical, allied health, administrative units, and external stakeholders, she helps translate sustainability goals into practical and measurable actions. Through her work, Camille continues to support ZCMC’s journey toward becoming a more resilient, adaptive, and people-centered tertiary healthcare institution.
Dr Valentina Bugani
Head of Corporate Training and Skills Development, IRCCS IRST - Romagnolo Institute for the Study of Tumors “Dino Amadori”, Italy
Valentina Bugani is Head of Corporate Training and Professional Competency Development at IRCCS Istituto Romagnolo per lo Studio dei Tumori (IRST) “Dino Amadori”, one of Italy’s leading comprehensive cancer centres.
She holds a PhD in Pedagogical Sciences from the University of Bologna, where her research focused on the development and evaluation of the Integrated System of Competencies, an innovative organisational model designed to support workforce development, professional growth and strategic alignment in healthcare organisations.
Her work focuses on health workforce development, leadership, competency management, continuous professional education, organisational learning and change management. She coordinates several institutional initiatives aimed at strengthening leadership capacity, fostering staff engagement and promoting sustainable workforce development.
At the European level, she serves as a member of the Health Working Group of the European Commission’s Harnessing Talent Platform and coordinates the Training Working Group of Clust-ER Health Emilia-Romagna. She is actively involved in European projects and international collaborations focused on health workforce skills, upskilling and organisational innovation.
Her current research and professional interests include leadership development, competency-based management systems and innovative approaches to healthcare workforce sustainability.
Dr Gabrielle Bunney
Assistant Professor, Stanford University, USA
Gabrielle Bunney, MD, MBA, MS is an Assistant Professor in the department of Emergency Medicine at Stanford University. She has worked on projects spanning the whole life cycle in AI for clinical use, from model design and building, to model optimization, and finally the technical and clinical translation of AI for use in patient care. She received her Master’s degree from Stanford University’s Department of Biomedical Data Science, where she gained data science the technical experience to apply to her clinical knowledge. Additionally, she holds an MBA from the Kellogg School of Management with a focus in finance and is working with groups at Stanford that are bridging the gap between academic medicine and industry. She is a part of the Stanford Emergency Medicine Partnership Program (STEPP) aimed at building collaborations between the emergency department and companies focused on patient care solutions. The combination of a business background and research skills allow her to focus on the implementation of AI technologies into practice. She is continuing working on AI in healthcare with the philosophy that at the heart of innovation there must be a confluence of the strategic vision of the healthcare organization, economic viability, and practical operationalization.
Prof. Ged Byrne
Director of Global Health Partnerships, NHS England, UK
Professor Ged Byrne is a surgical oncologist and director of the Global Health Unit at NHS England.
Professor Byrne is responsible for the enhancement of the NHS workforce through engagement with countries within and outside the EEA. He is a Professor of Medical Education at the UoM, an honorary Professor of Health Sciences at the University of Salford and was awarded a National Teaching Fellowship by the Higher Education Academy.
In his roles as director of Education and Quality for Health Education North West and director of Education and Quality for HHE North, he has led nationally for HEE on population health and prevention, patient safety and academic development.
He has a long-standing interest in global healthcare capacity building and education, leading the development of the GuluMan healthcare link and is the founder director of the Uganda-UK Healthcare Alliance. He passionately believes that education must be globalised for all NHS staff if they are to offer a fit for purpose role in the future of healthcare in the UK. He was awarded an MBE in the Queens Birthday Honours in 2019 for global and medical education.
Dr Caterina Camerani
VP Sustainability, Mölnlycke Health Care, Sweden
Ph.D. chemist with 25+ years of international leadership in sustainability, ESG, and HSE&S across chemicals, forestry, packaging, and MedTech. Experienced in driving integrated sustainability strategies that create business value, reduce value-chain risks, and accelerate growth. Currently Global VP Sustainability at Mölnlycke Health Care, leading sustainability strategy, governance and ESG reporting.
Deep expertise in Net Zero, circular economy, supply chain sustainability, biodiversity, safety, human rights, and community impact, underpinned by strong operational experience in Lean Six Sigma, ISO, LCA, innovation, and due diligence. Through the years, active contributor to global platforms including the World Green Building Council (Board), WBCSD, Ellen MacArthur Foundation, Business for Nature, EDANA, and MedTech Europe. Globally minded leader with experience across Europe, the Middle East, the Americas, and Australia.
Dr Timothy Carandang
Research Specialist, Dr. Paulino J. Garcia Memorial Research and Medical Center, Philippines
Timothy Hudson David Culasino Carandang, MD is a physician from the Philippines with expertise in clinical epidemiology, medical statistics, and health systems research. He is currently pursuing a Master of Science in Epidemiology (Clinical Epidemiology) at the University of the Philippines Manila and serves as a research specialist at Dr. Paulino J. Garcia Memorial Research and Medical Center, where he provides methodological and statistical support to healthcare professionals in designing, conducting, and publishing clinical and health systems research.
As an evidence review expert, he has contributed to several national clinical practice guidelines in the Philippines. He has also authored publications primarily in the field of infectious diseases, with a particular focus on evidence synthesis and diagnostic epidemiology, in international peer-reviewed journals, including Frontiers in Immunology, Scientific Reports, International Journal of Infectious Diseases, and the European Journal of Clinical Microbiology & Infectious Diseases.
Outside of medicine and research, Dr. Carandang enjoys reading philosophy and history, creating painting-sculptures, singing, and beatboxing. He believes that creativity and science complement one another in fostering innovation, collaboration, and compassionate, human-centered healthcare.
Mr Noel Cárdenas
Senior VP & CEO, Memorial Hermann Southeast & Pearland Hospitals, USA
Noel J. Cárdenas, FACHE, is senior vice president/CEO of Memorial Hermann Southeast and Pearland Hospitals in Houston and Chair of the ACHE Board of Governors.
Board certified in healthcare management as an ACHE Fellow, he has held multiple leadership roles within ACHE, including Governor, Regent for the Army, and president of the ACHE–SouthEast Texas Chapter, along with service on several committees.
Before his current role, Mr. Cárdenas was vice president of Operations/COO at Memorial Hermann Northeast Hospital from 2015 to 2020. His earlier career includes service in the U.S. Army and Texas National Guard, where he held executive and command positions such as CEO/hospital commander at Reynolds Army Community Hospital; COO at Brooke Army Medical Center; CEO/commander of the 421st Multifunctional Medical Battalion in Germany and Iraq; and COO roles at Evans Army Community Hospital and Raymond W. Bliss Army Health Center.
He serves on the boards of the Bay Area Houston Economic Partnership, Pearland Chamber of Commerce, Brazoria County Hispanic Chamber of Commerce, and the Texas A&M School of Public Health External Advisory Council.
He holds a Master of Healthcare Administration from Baylor University and a bachelor’s degree in biology from the University of Texas at Austin.
Dr Jeffrey Castillo
Chief Health Program Officer, Tondo Medical Center, Philippines
Dr. Jeffrey T. Castillo is the Chief Health Program Officer of Tondo Medical Center, one of the government hospitals in Metro Manila, Philippines. He leads the implementation of the hospital’s Performance Governance System, strategic planning initiatives, and public health programs, while overseeing multidisciplinary healthcare services and organizational performance improvement as part of his responsibilities as concurrent head of the Office for Strategy Management and the Public Health Unit.
Dr. Castillo earned his Doctor of Medicine degree from UERMMMC and Master in Hospital Administration from the University of Santo Tomas (magna cum laude), and is a physician with training in Pediatrics. He is a governance advocate and a speaker on healthcare leadership, strategy execution, service delivery networks, and performance management.
As a key member of Tondo Med’s transformation journey, he helped lead the institution to multiple recognitions, including a Gold Award and an Honorable Mention at the IHF Awards in 2023 and 2025, and successive Gold Trailblazer Awards from the Institute for Solidarity in Asia. He has also served as a speaker, mentor, and panelist for healthcare organizations locally and internationally.
His work focuses on strengthening governance, innovation, and people-centered healthcare systems to improve health outcomes and organizational excellence.
Mr Juan Gabriel Cendales
CEO, Fundacion Cardioinfantil, Colombia
Dr. Juan Gabriel Cendales is a specialist in Internal Medicine from Universidad El Bosque, holds a Master of Business Administration (MBA) from INALDE Business School, Universidad de La Sabana, and is currently a master’s candidate in Journalism and Digital Communication at Universidad de La Sabana.
His career combines clinical expertise, business acumen, and strategic leadership in healthcare. He has been recognized for advancing management models focused on clinical excellence, innovation, sustainability, and institutional transformation.
As Executive Director of Fundación Cardioinfantil – LaCardio, he leads a high-complexity academic medical center recognized nationally and internationally for excellence in cardiovascular medicine, transplantation, research, medical education, and social impact.
Prof. Wonchul Cha
Chief Information Officer, Professor, Samsung Medical Center, Republic of Korea
Prof. Wonchul Cha is a renowned physician at Samsung Medical Center with 20+ years in emergency medicine and 10+ in informatics. He led the hospital’s HIMSS Stage 7 validation, driving digital innovation.
Dr Jason Cheah
Deputy Group CEO (Strategy, Planning and Resourcing), NHG Health, Singapore
Dr Cheah has over 30 years of experience in public healthcare management, leadership and clinical service delivery. He has been involved in and led in a variety of roles and portfolios including policy and planning, health services development, financing and payment models, casemix / DRG implementation, chronic disease management programmes, integrated care systems, healthcare operations, infrastructure planning and development, primary care and hospital management, and more recently, system level IT transformation and workforce development.
He is presently Deputy Group Chief Executive Officer at NHG Health in Singapore and concurrently holds academic positions at the LKC School of Medicine, Nanyang Technological University and DUKE-NUS School of Medicine.
Mrs Mei-Ying Chen
Dietitian, Changhua Christine Hospital / Department of Nutrition and Dietitics of Healthcare System, Taiwan
Mei-Ying is a registered dietitian with 35 years of experience and currently serves as the Director of Nutrition Services for a hospital system in central Taiwan. The healthcare network comprises a main hospital and seven branch hospitals. The main hospital operates two central kitchens, including the Chang-Qing Central Kitchen, which supplies both hot, ready-to-serve meals and rapid-chilled meals to patients and staff across the branch hospitals.
Throughout her career, she has been committed to advancing patient safety, improving the quality of nutrition care, and promoting a low-carbon healthcare environment. She is dedicated to supporting sustainable healthcare operations while enhancing services for the community. Through her work, she continues to champion innovative nutrition service models that contribute to high-quality, patient-centred care.
Mr Ming-Jyh Chen
Administration Supervisor, Office of Sustainable Development, China Medical University Hospital, Taiwan
Ming-Jyh Chen is an Administration Supervisor in the Office of Sustainable Development at China Medical University Hospital, Taiwan. His work focuses on healthcare decarbonisation, low-carbon hospital governance, healthcare service carbon footprint methodology, and the integration of sustainability into hospital operations.
He has contributed to institution-wide initiatives involving intelligent clinical engineering governance, medical equipment management, greenhouse gas management, green hospital strategy, and the application of ISO 14067 and life cycle assessment to healthcare services. His work centres on translating environmental standards, verified data, and governance mechanisms into practical operational models that support measurable carbon reduction while maintaining clinical quality and service continuity.
His professional interests include governance-driven decarbonisation, service-level carbon accounting, sustainable healthcare delivery, and the alignment of environmental performance with patient safety and operational resilience. He holds a Master of Science in Environmental Health from National Yang-Ming University.
Ms Tzu-Chun Chen
Nursing Supervisor, Cancer Center, Ditmanson Medical Foundation Chia-Yi Christian Hospital, Taiwan
Chen Tzu-Chun is the Nursing Supervisor of the Cancer Center at Ditmanson Medical Foundation Chia-Yi Christian Hospital, Taiwan, where she also serves as an oncology case manager. She has 27 years of experience in oncology nursing, including 21 years in oncology case management and 6 years as an oncology ward nurse. Her expertise includes oncology quality improvement, workforce development, integrated cancer care, and organizational transformation. She completed the 2025 UCSF Chao Leadership Program, where she developed a quality improvement project that was presented at the UCSF Clinical Inquiry Conference. She is committed to translating clinical challenges into evidence-based, sustainable, and scalable solutions that improve patient care and organizational performance.
Ms Maria Karina Cecilia Cheung
Patient Care Manager-Adult Emergency Department and Walk-In Clinic, Stanford HealthCare, USA
Maria Cheung is a respected leader in emergency nursing at the Stanford Health Care Adult Emergency Department, known for inspiring her team with her extensive experience and dedication. She has successfully implemented protocols that have reduced patient wait times and improved the quality of care. With a Master of Science in Nursing and over 30 years of clinical experience, she has a deep understanding of critical care, allowing her to lead initiatives that enhance patient outcomes and staff engagement.
As an active member of organizations like the Emergency Nurses Association and the Association of California Nurse Leaders, Maria is committed to mentoring emerging nurses and promoting professional development. Her efforts foster a culture of pride and aspiration among her colleagues.
In summary, Maria Cheung exemplifies an exceptional nurse manager, blending clinical expertise with effective leadership and a commitment to improving patient care, resulting in enhanced departmental performance and staff satisfaction.
Ms Hui-Ju Chiang
Administrator, MacKay Memorial Hospital, Taiwan
Ms. Hui-Ju Chiang is an Administrator in the Department of Planning and Management at MacKay Memorial Hospital, one of Taiwan’s leading Christian medical centers. In this role, she supports hospital-wide strategic planning, organizational development, resource integration, and performance improvement initiatives. Her department coordinates cross-departmental projects involving clinical, nursing, and administrative teams, conducts operational and management analyses, and assists senior leadership in strategic decision-making. The department also plays a key role in accreditation preparation, institutional collaboration projects, and initiatives that strengthen organizational governance and sustainability. Through these experiences, Ms. Chiang has developed a strong interest in healthcare management, hospital operations, and the application of innovative management approaches to enhance healthcare quality and organizational performance.
Dr Clement Chun-Chih Chiu
Director, Clinical Research Center, Taipei Medical University - Shuang Ho Hospital, Ministry of Health and Welfare, Taiwan
Dr. Chun-Chih Chiu is a dedicated cardiologist at Shuang Ho Hospital, where he serves as an attending physician in the Department of Cardiology and concurrently as Director of the Clinical Research Center. He specializes in complex cardiovascular interventions, acute myocardial infarction management, pulmonary hypertension, valvular heart disease, renal denervation therapy, and cardiovascular-kidney-metabolic syndrome care.
Dr. Chiu earned his medical degree from Taipei Medical University and is currently pursuing doctoral studies at the National Taiwan University School of Public Health. His professional journey includes roles as attending physician at Taipei Veterans General Hospital, lecturer at National Yang-Ming University, and ICU physician at Kinmen Hospital.
With extensive experience in both clinical practice and academic teaching, Dr. Chiu is committed to advancing patient care through innovative therapies and evidence-based research. His leadership at the Clinical Trial Center reflects his dedication to bridging clinical expertise with scientific inquiry, ensuring that patients benefit from the latest advancements in cardiovascular medicine.
Through his dual roles, Dr. Chiu exemplifies the integration of frontline patient care and clinical research, contributing significantly to the development of modern cardiology in Taiwan.
Dr Bohm Choi
Head of Dentistry, Korean Medical Center, Qatar
Dr. Bohm Choi is an accomplished South Korean prosthodontist currently serving as the Head of Dentistry at the Korean Medical Center (KMC) in Lusail, Doha, Qatar.With over 18 years of clinical and academic experience, Dr. Choi is highly skilled in advanced restorative treatments. He holds both a Master’s and a Ph.D. in Prosthodontics. Before moving to Qatar, he served as a Clinical Assistant Professor at the Catholic University of Korea’s Uijeongbu St. Mary’s Hospital and was a frequent guest speaker at major dental conferences.Dr. Choi specializes in implantology, complex prosthodontics, and dental aesthetics. His clinical approach emphasizes the combination of aesthetic outcomes with biomechanical stability. Known for delivering precise, high-quality patient care, he has established himself as a trusted dental expert for both international and local communities in Qatar.
Prof. Jong Woo Choi
Professor, Asan Medical Center, Republic of Korea
Jong-Woo Choi, MD, PhD, MMM, serves as Vice CFO and Director of Overseas Hospital Development at Asan Medical Center (AMC), the largest 2,700-bed academic medical center in South Korea. He oversees international healthcare expansion, global partnerships, and strategic hospital development projects while contributing as Professor of Plastic and Reconstructive Surgery at the University of Ulsan College of Medicine.
Mr Bryan Croft
Executive VP, Hospital Operations and COO, Cedars Sinai, USA
Bryan Croft leads the day‑to-day operations of Cedars‑Sinai Medical Center, overseeing all service line and clinical support services with the goal of ensuring the delivery of high‑quality, effective and efficient patient care. He also serves as CEO of Cedars‑Sinai Marina Hospital.
Croft joined Cedars‑Sinai in 2010 as vice president of Operations and was promoted to senior vice president of Operations in 2017. He has been instrumental in advancing Cedars‑Sinai’s operations and developing clinical programs and services, working collaboratively with department chairs, senior management and medical staff. His leadership accomplishments include operational and strategic oversight of the Smidt Heart Institute at Cedars‑Sinai and the Cedars‑Sinai Comprehensive Transplant Center, the planning process for the Cedars‑Sinai Marina Hospital replacement facility, and expansion and establishment of new clinical programs.
Mrs Jennalyn Dapitan
Chief Pharmacist, St. Louis Hospital, Philippines
Jennalyn L. Dapitan is the Chief Pharmacist at St. Louis Hospital, Tacurong City, Philippines, where she also serves as the Oncology Pharmacist in the Systemic Therapy Unit and the Assistant Quality Control Officer for Medical Gas. She earned her Bachelor and Master of Science in Pharmacy degrees from the University of the Immaculate Conception and completed specialized training in aseptic dispensing at the University of the Philippines–Philippine General Hospital (UP-PGH). In January 2023, she presented her graduate research at the 6th International Multidisciplinary Research Conference in Davao City, Philippines. In January 2026, she presented her research at the International Patient Safety Conference in Hyderabad, India, where it received the 1st Runner-Up Award in the Process Innovation & Outcome Improvement category.
Dr Jessa Mae De Guzman
Medical Specialist III, Mariano Marcos Memorial Hospital and Medical Center, Philippines
Dr. Jessa Mae R. De Guzman is a public health and occupational health physician, policy advocate, and health systems leader currently serving as Medical Specialist III and Head of the Public Health Unit at Mariano Marcos Memorial Hospital and Medical Center in Ilocos Norte. A graduate of the University of the Philippines College of Medicine and holder of a Master in Public Management Major in Health Systems Development from the Development Academy of the Philippines, she combines clinical expertise with public health and health systems management.
From 2017 to 2019, she served under the Doctor to the Barrios Program, delivering essential healthcare services in an island municipality while conducting public health research. In 2019, she joined the Department of Health Central Office, where she led the COVID-19 Laboratory Network Project Management Unit, contributing significantly to the country’s pandemic response.
Dr. De Guzman is passionate about health systems strengthening, disease prevention, healthcare equity, and community-based care. Her work has earned recognition locally and internationally, including serving as Country Coordinator for the 7th Global Public Health Conference in Thailand. Through leadership, research, and continuous quality improvement, she aims to contribute to evidence-based policies and improve population health outcomes.
Ms Rachel de Sain
Director Sustainability Measurement & Impact, Healthdirect Australia, Australia
Rachel de Sain is an internationally recognised digital strategist and thought leader specializing in the future of sustainable health and social care delivery. With over 20 years of global experience, Rachel has collaborated with governments, Fortune 500 companies, and leading academic institutions, driving impactful design-led innovation and system thinking. She champions thoughtful governance and implementation, emphasizing the crucial balance between People, Planet, and Prosperity.
Currently, as Director of Sustainability Measurement and Impact at Healthdirect, Rachel supports climate reporting obligations and develops innovative models for measuring the broader sustainability impacts of virtual health services.
Rachel’s research outputs include conducting the first full calculation of Australia’s health and aged care systems’ greenhouse gas emissions. She has furthered this expertise by developing a framework for measuring virtual health service emissions and presented research on telehealth emissions measurement and environmental impacts of AI in digital healthcare.
While actively working, Rachel is also pursuing a PhD focused on developing a benefits and evaluation framework to equip health decision-makers to understand the economic, environmental, and social impacts of transitioning to virtual services. This vital research supports the sector as it adapts to climate change impacts while reducing its own footprint.
Prof. Sónia Dias
Dean, Full Professor, NOVA National School of Public Health, Portugal
Sónia Dias is Dean and Full Professor at the NOVA National School of Public Health, Lisbon, Portugal. She has years of experience in the field of public health and sociobehavioural sciences, especially in the study of health needs as well as design, implementation, and evaluation of health-promoting interventions. Her work seeks to produce evidence for innovative policies and action strategies that address complex public health issues to improve populations’ health. She has been very much involved in the Social Prescribing (SP) movement in Portugal from its beginning, as coordinator of the Knowledge Centre on Social Prescribing and Social Prescribing Portugal Network. At the international level, she is Co-chair of the International Social Prescribing Collaborative.
Mrs Toseef Din
CEO, M.P. Shah Hospital, Kenya
Dr. Toseef Din is a distinguished healthcare leader with 24 years of experience, including 14 years shaping Kenya’s private health sector. As CEO of M.P. Shah Hospital, she is recognised for compassionate leadership, calm presence in complex environments, and commitment to sustainable, patient-centred systems. Her work spans healthcare transformation, sustainability, leadership development, and governance, including service on the International Hospital Federation Governing Council, the United Nations Global Compact, and two Presidential Taskforces on National Disaster Response and Human Resources for Health. Toseef is an ACCA and CPA professional with a Master’s in Financial Management and is pursuing a Doctorate in Business and Management. Her thought leadership focuses on women’s empowerment, mental health, sustainable healthcare, and ethical leadership. A reflective introvert, she draws strength from her family and enjoys journalling, travel, forest walks, and coffee moments. Her leadership mantra, “Keep learning. Keep growing. Keep becoming,” guides her work and inspires others. She has received numerous honours, including Top CEO of the Year by Women on Boards Network, recognition among Kenya’s 50 Most Influential CEOs, and the Melvin Jones Fellowship for outstanding leadership and service. She remains committed to developing leaders who build resilient, equitable, innovative health systems for future generations together.
Dr Anish DL
Deputy Director and Senior Consultant Neonatologist, Believers Church Medical College, Thiruvalla, Kerala, India
Dr. Anish DL is a Senior Consultant Neonatologist and Deputy Director at Believers Church Medical College Hospital (BCMCH) in Kerala, India.
An accomplished clinician and administrator, he holds an MD in Pediatrics, a Fellowship from the National Neonatology Forum, and a two-year senior clinical fellowship from the Royal London Hospital, UK. To drive administrative excellence, he also holds an MBA in Hospital and Health Care System Management from BITS -PILANI.
Dr. Anish specializes in neonatal transport and neonatal surgical management, while simultaneously overseeing vital institutional operations, healthcare charity funding, and clinical quality initiatives. Grounded in a distributive leadership philosophy, he bridges the gap between advanced neonatological intensive care and strategic hospital governance.
His diverse background spans international clinical research, simulation training, medical education, and emergency disaster relief work. His career reflects a unique synthesis of clinical mastery and healthcare administration designed to elevate health delivery standards.
Ms Ayelet Dressler
Director of Sustainability, Sheba Medical Center, Israel
Ayelet Dressler is a healthcare sustainability leader specializing in the integration of environmental, social, and governance (ESG) principles into complex healthcare systems. She holds an M.P.H. from Tel Aviv University, specializing in Emergency and Disaster Management and Humanitarian Response, bringing a systems perspective to building more resilient, responsible, and future-ready healthcare organizations.
As Director of Sustainability at Sheba Medical Center, Israel’s largest hospital and one of the world’s leading academic medical centers, she leads the organization’s sustainability strategy across environmental stewardship, social impact, and responsible governance, working closely with leadership to embed ESG into the hospital’s long-term direction.
Working closely with healthcare executives, policymakers, government agencies, and international partners, Ayelet focuses on translating sustainability ambitions into practical implementation, organizational transformation, and long-term health policy, helping shape more resilient and future-ready healthcare systems.
Before joining Sheba, Ayelet advised organizations on ESG strategy and sustainability and lectured on the subject at Reichman University. She is a frequent speaker at national and international forums, where she shares practical approaches to advancing sustainable, resilient, and low-carbon healthcare.
Dr Veronica Duarte
Doctor for Planetary Health, Fundacio Sanitària Mollet, Spain
Dr. Verónica Duarte is a Consultant Nephrologist at Fundació Sanitària Mollet, with extensive expertise in peritoneal dialysis and home-based kidney replacement therapies. As the clinical lead for the home dialysis programme, she has played a pivotal role in developing and consolidating a patient-centred model of care that promotes autonomy, quality of life, and clinical excellence. Her leadership has contributed to positioning Fundació Sanitària Mollet as one of Spain’s leading healthcare organisations in the field of home dialysis. Beyond her clinical practice, Dr. Duarte is strongly committed to environmental sustainability and the transformation of healthcare systems. She has actively contributed to the organisation’s sustainability strategy as an Environmental Ambassador and currently serves as the physician lead for Planetary Health. In this role, she promotes the integration of planetary health principles into clinical practice and organisational decision-making, reinforcing the belief that high-quality patient care and environmental responsibility are complementary goals for the future of healthcare.
Mr Mikael Edsbagge
Deputy Head, Department of Neuromedical Care, Sahlgrenska University Hospital, Vastra Gotalandsregionen, Sweden
Mikael Edsbagge is a Senior Consultant Neurologist, Deputy Head of Department of Neuromedical Care, and Digital Transformation Strategist at Sahlgrenska University Hospital in Gothenburg, Sweden. In addition, contributions are made to digital transformation initiatives across Region Västra Götaland, the public healthcare provider of western Sweden.
Areas of focus include digital health, patient empowerment, AI-supported healthcare, and innovation-driven service transformation. By combining clinical practice, healthcare leadership, and strategic digital development, work is conducted at the intersection of healthcare, innovation, and digital transformation, with a particular emphasis on implementing digitally enabled and scalable models of care that improve efficiency and patient-centered healthcare delivery.
Driven by the challenge of delivering sustainable healthcare in times of growing demands and workforce limitations, the goal is to develop and implement scalable, safe, and patient-centered digital solutions that enable healthcare professionals to support larger patient populations while empowering individuals to take a more active role in managing their own health.
Dr Florian Eisold
Hospital Management Specialist, Bwzkrhs Koblenz, Germany
Dr. Florian Eisold is a physician and health economist with an LL.M. in Medical Law, working at the intersection of clinical care, hospital management and digital transformation. He currently serves as Deputy Head of Medical Controlling at the German Armed Forces Central Hospital Koblenz, where his responsibilities include hospital financing, regulatory compliance and reimbursement negotiations.
Alongside his professional role, he is pursuing a PhD in Medical Science at Paracelsus Medical University Salzburg. His research examines how health information systems affect clinical workflows, information and system quality, user satisfaction, interprofessional collaboration and workload.
As part of his doctoral research at LMU Munich, conducted at LMU University Hospital, he developed the Impact Monitor for Health Information Systems (IMHIS), a mixed-methods framework for evaluating the real-world effects of digital systems from the perspective of medical professionals. His book, Digital Systems – Real Impact: What Hospital Staff Really Need, was published by Springer Gabler in 2025. His work aims to make digital transformation measurable and actionable, so that digital systems genuinely improve the daily work of medical professionals and ultimately benefit patients.
Dr Neveen El-Farra
Professor of Clinical Medicine, Vice Chair for Inpatient Medicine Services, Section Chief for Hospital Medicine, UCLA Health, USA
Neveen El-Farra, is Professor of Clinical Medicine, Vice Chair for Inpatient Medicine Services, and Section Chief for Hospital Medicine in the Department of Medicine at the David Geffen School of Medicine at UCLA. She is a physician leader and educator focused on clinical excellence, patient safety, healthcare quality, and compassionate, patient-centered care.
Dr. El-Farra completed her internship, residency, and chief residency at UCLA. She previously served as Associate Program Director for the UCLA Internal Medicine Residency Program and Associate Dean for Curricular Affairs at the David Geffen School of Medicine.
In her current leadership roles, Dr. El-Farra works closely with health system leadership, clinical departments, and divisions across the Department of Medicine to advance excellence in inpatient care delivery. She leads efforts to strengthen patient safety, quality, care coordination, clinical operations, and multidisciplinary collaboration, translating strategic priorities into meaningful improvements in patient care.
Dr. El-Farra has received numerous honors for teaching, service, and humanism, including UCLA’s Distinguished Teaching Senate Faculty Award, the Serge and Yvette Dadone Clinical Teaching Award, and five Golden Apple Awards for Excellence in Teaching. She received the 2025 Physician Leadership Excellence Award from the UCLA Santa Monica Medical Center Board of Advisors.
Dr Ahmed El-Sobky
Chairman, Egypt Healthcare Authority, Egypt
Dr. Ahmed El-Sobky is a distinguished leader of Healthcare in Egypt. Currently serving as the chairman of the Egypt Healthcare Authority since 2020, he has initiated healthcare sector transformation by adopting the universal health insurance system, aiming to improve the quality of healthcare services and ensure affordability and accessibility. In addition, he contributes effectively to global health as a Member of the UHC2030 Steering Committee and IHF Governing Council.
His educational background includes a Ph.D. in Diagnostic Radiology, Master’s of Clinical Service Operations from Harvard Medical School. Additionally, he obtained an Executive Diploma in Public-Private Partnership in Healthcare from the Frankfurt School of Finance & Management. As well as a Master’s degree in Public Policy and an MBA in Business Administration and Management, Dr. Ahmed El-Sobky brings a unique blend of clinical expertise and strategic capabilities to his roles
Dr Emad Estemalik
Chair - International Business Development, Cleveland Clinic, USA
Emad Estemalik, MD, MBA serves as Chair of International Business Development for Cleveland Clinic’s International Operations, Section Head for Headache and Facial Pain at the Neurological Institute, and Assistant Professor of Neurology at the Lerner College of Medicine of Case Western Reserve University. Since joining Cleveland Clinic in 2013, he has combined clinical excellence with strategic leadership to advance the organization’s global mission.
Dr Estemalik brings deep clinical expertise to his executive role. He holds an MBA from the Weatherhead School of Management at Case Western Reserve University, enabling him to lead complex international initiatives with strong financial and operational insight.
In his current role, Dr Estemalik directs Cleveland Clinic’s international growth strategy, strengthening global partnerships, expanding institutional presence, and identifying high-impact market and investment opportunities. He plays a key role in aligning clinical quality, operational excellence, and long-term value creation across international markets.
Born in Cairo, Egypt, and having lived and worked across the Middle East and Europe, Dr Estemalik brings a global perspective to his leadership. He is fluent in Arabic, German, French, and Spanish and is a nationally and internationally recognized speaker on healthcare innovation, leadership, and specialty care.
Dr Maria Isabelita Estrella
VP for Government Affairs, Philippine Hospital Association, Philippines
Dr. Maria Isabelita M. Estrella has been a member of the Philippine Hospital Association since January 2024. She is the elected Vice President for Government Hospitals for 2026. She has been the medical director of Tondo Medical Center, a government hospital in the Philippines under the Department of Health since 2014.
Prof. Dr Jaroslaw J. Fedorowski
President & CEO, Polish Hospital Federation, Poland
President & CEO – Polish Hospital Federation #PFSz. Treasurer & Member of the Executive Committee of the Governing Council – International Hospital Federation #IHF (Geneva). Governor – European Hospital and Healthcare Federation #HOPE (Brussels)
Medical doctor with international board certifications in cardiology, internal medicine, and managed care. Global healthcare executive, former hospital management company CEO and board member. University professor with strong academic foundation, holding two doctorate degrees, as well as MBA in healthcare administration earned from institutions in Poland and the United States.
His academic affiliations include Zamoyski Academy in Poland (est. 1594) the University of Vermont College of Medicine in the USA (est. 1791) and the University of Split School of Medicine in Croatia. In addition to his international leadership roles, Prof. Fedorowski serves as the Chairman of the Healthcare Poland Foundation, Chairman of the Polish Association of Physician Managers, President of the Polish Association of Managed Care and Vice President of the Association of Innovative Technologies for Health (Poland).
He is a licensed yacht captain and sailing instructor. He is also a drummer at “Kardioband” R&B music group in Poland.
Mr Carlos Varela Ferro
COO, Fundació Aspace Catalunya, Spain
Carlos Varela Ferro is a healthcare executive specializing in integrated care, innovation, and service transformation for people with complex disabilities. He currently serves as Chief Operating Officer at Fundació Aspace Catalunya, a leading organization providing health, social, and educational services to individuals with cerebral palsy, complex neurodevelopmental disorders, and multiple neurological disabilities.
With a professional background spanning clinical practice, healthcare management, digital transformation, and research, Carlos has led the development of innovative integrated care models, including the Neurona Project, a person-centered digital platform designed to improve coordination across health and social care services. His work focuses on enhancing quality, efficiency, and sustainability in publicly funded care systems.
Carlos holds degrees and postgraduate qualifications in Physiotherapy, eHealth, Innovation and Digital Transformation, Sport Management, and Healthcare Leadership, including executive programs at ESADE and Georgetown University. He is also actively involved in international healthcare and disability initiatives, serving on committees of the International Hospital Federation and contributing to global discussions on integrated care and healthcare innovation.
His interests include integrated care, digital health, disability services, healthcare leadership, implementation science, and social impact research.
Mr Iqbal Firdaus
Management Fellow, NHG Health, Singapore
Iqbal Firdaus is a Management Fellow at NHG Health, where he leads strategic initiatives in population health to strengthen integrated community care across Central and North Singapore. His current portfolio spans community mental health, health promotion for ethnic minority communities, and nature-based health interventions that support vulnerable residents. Through his work, he translates strategy into practical, community-centred programmes by fostering partnerships across healthcare, government, and social service sectors.
An alumnus of the International Hospital Federation Young Executive Leaders Programme, Iqbal is passionate about systems thinking, leadership development, and advancing equitable health outcomes. He is driven by the belief that healthier communities are built through collaboration, innovation, and sustained cross-sector partnerships.
Mrs Ana Gama
Researcher, NOVA National School of Public Health, Portugal
Ana Gama is Reseacher at the NOVA National School of Public Health and member of the Comprehensive Health Research Center. She has a PhD in International Health and MsD in Community Psychology. Ana has been working as researcher in several national and international projects combining quantitative and qualitative methods to investigate health and socio-behavioural determinants, with a focus on vulnerable populations, and support the design, implementation and evaluation of health promoting interventions. Her main fields of research include health promotion, health literacy, access and use of health services for diagnosis and care. Her areas of interest also include community-based participatory approaches, implementation science, complex health interventions and evaluation research.
Mr Bill Gassen
President and CEO, Sanford Health, USA
Bill Gassen is president and CEO of Sanford Health, an $12.5 billion integrated health system serving communities primarily across the upper Midwest.
Headquartered in Sioux Falls, South Dakota, Sanford Health is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Sanford Health serves over 2 million patients and 415,000 health plan members. The integrated health system has 59 medical centers, 55,000 employees, 4,500 Sanford physicians and advanced practice providers, 500 clinical investigators and research scientists, 145 senior care communities and world clinics in 5 countries around the globe.
In 2025, Gassen was elected as chair-elect designate of the American Hospital Association (AHA) Board of Trustees. In 2027, he will serve as chair of the AHA Board, the top-elected official of the national organization that represents America’s hospitals and health systems and works to advance health care across the country. Gassen has served on the AHA Board of Trustees since 2024.
Ms Martha George
Lead APP Care Transitions Unit, Mayo Clinic, USA
Martha George, APRN, MSN, is a board-certified Family Nurse Practitioner and founding provider of Mayo Clinic Florida’s Care Transitions Clinic. Since 2021, she has led the development and implementation of innovative transitional care and observation medicine models focused on reducing 30-day readmissions, improving care coordination, and decreasing avoidable emergency department utilization.
As Lead APP for both the Care Transitions Clinic and Care Transitions Unit, Martha oversees APP-driven programs dedicated to observation-level care, post-hospital transitional management, and hospital throughput optimization across inpatient and outpatient settings. Her work has focused on building scalable care pathways that support safe discharge acceleration, reduce unnecessary hospitalization, and improve timely access to follow-up care.
Martha also serves as an Instructor in Medicine at Mayo Clinic College of Medicine & Science, where she mentors APP students and colleagues while contributing to multidisciplinary initiatives focused on care transitions, quality improvement, patient outcomes, and healthcare system efficiency.
Dr Tarang Gianchandani
Group CEO, Healthcare Initiatives; CEO, Sir H. N. Reliance Foundation Hospital, Mumbai, India
A clinician-turned-strategist, Dr. Tarang Gianchandani blends 25+ years of global experience with a bold vision for the future of healthcare. An alumna of Lady Hardinge Medical College and the National University of Singapore, she trained in Orthopaedics before moving into hospital leadership across Singapore and India.
Her journey spans strategic roles with Singapore’s Ministry of Health, Changi General Hospital, Alexandra Hospital, and leadership of large tertiary care hospitals in India. Today, as CEO of Reliance Foundation Hospital, she leads one of India’s most advanced quaternary care institutions.
A future-forward leader, Dr. Tarang champions digital health, AI-enabled systems, and tech-enabled care models to drive operational excellence, clinical outcomes, and experiences.
She has been honoured with several recognitions, including the Newsweek Top CEO Circle 2025, Excellence in Healthcare Leadership 2026, Best Healthcare CEO of the Year 2026, Women Excellence Award 2025 and Healthcare Impact Person 2024. Yet, what she values most is the trust she has earned from patients and the ability to inspire teams toward a shared purpose.
Rooted in systems thinking, compassionate leadership, and innovation, Dr. Tarang believes the hospitals of tomorrow will be built not just with steel and software, but with purpose, people, and empathy.
Mr Jian Wei Goh
Manager, Tan Tock Seng Hospital, Singapore
Jian Wei Goh is a Manager in Technology, Strategic Planning & Integration at Tan Tock Seng Hospital, and a registered pharmacist by training. Across the past seven years, his focus has shifted steadily toward digital transformation, spanning robotic process automation, AI literacy, and helping frontline healthcare teams adopt practical technology. He has led and supported innovation efforts ranging from machine learning for medication safety to hackathons that encourage healthcare workers to build and problem-solve, and remains an active educator and mentor within the profession.
Sustainability has long sat in the background of that work. Building with AI and data tools kept the energy and environmental footprint behind them close to mind, and turned into an ongoing curiosity about the concrete, measurable ways healthcare can do better. It’s a budding interest he’s keen to explore further, including through projects like the recyclable pharmacy packaging initiative, where small, deliberate design changes translate into real environmental and operational gains.
He is currently pursuing a Master of IT in Business at Singapore Management University, where his coursework spans digital technology and sustainability.
Ms Angels Gonzalez
CSR Project Manager, Hospital Clínic Barcelona, Spain
Àngels González García is a Corporate Social Responsibility (CSR) Project Manager and Specialist at Hospital Clínic Barcelona, with more than 15 years of experience in sustainability, social responsibility and stakeholder engagement across the healthcare and consulting sectors.
She leads and coordinates initiatives that integrate sustainability, social commitment and patient-centred care into the hospital’s strategic framework, including projects aligned with the UN Global Compact, the Sustainable Development Goals (SDGs) and the Hospital Clínic Corporate Social Responsibility Strategy.
Her work combines sustainability, social innovation and community engagement. She actively contributes to the Amics del Clínic Volunteer Programme, promoting the role of volunteers as key partners in enhancing patient experience. She also participates in initiatives aimed at supporting vulnerable groups and strengthening citizen participation in healthcare.
Àngels is also involved in the Hospital Clínic Arts in Health Programme, which uses arts and culture as tools to improve wellbeing, humanise care environments and foster meaningful connections between patients, professionals and the community. In addition, she represents the hospital in sector-wide sustainability and CSR networks and regularly contributes to conferences and knowledge-sharing activities on sustainability and social responsibility.
Dr Alexandre González-Rodríguez
Psychiatrist-Coordinator Mental Health Center, Fundació Assistencial Mutua Terrassa, Spain
Dr Alexandre González-Rodríguez obtained his Medical Degree from the University of Barcelona (2002–2008) and completed his Psychiatry residency at Hospital Clínic of Barcelona (2009–2013). He later earned a PhD in Medicine and Translational Research at the University of Barcelona, focusing on schizophrenia research (2014–2018).
Over the past 14 years, his research and teaching activities have centered on gender differences in mental disorders. Initially, his work focused on reproductive mental health, including a research project on postpartum depression that examined clinical trajectories and risk factors for recurrence. His interests subsequently expanded to later life stages, including menopause and postmenopause in women.
As a member of the Women’s Mental Health Working and Research Group of the Catalan Society of Psychiatry and Mental Health, Dr González-Rodríguez has contributed to studies on therapeutic interventions and health promotion. His research has explored the Estrogen Protection Hypothesis in schizophrenia and the impact of hormonal factors on women’s mental health, culminating in his doctoral project on biomarkers of pharmacological response in postmenopausal women with schizophrenia.
Through international collaborations with institutions in Switzerland, Canada, Mexico, France, and Spain, he has co-authored numerous scientific publications and presentations. In January 2023, he co-founded the Functional Unit for Women with Schizophrenia.
Dr Ruiling Guo
Professor, Idaho State University, USA
Dr. Ruiling Guo is a Professor of Healthcare Administration in the College of Business at Idaho State University in the United States, where she teaches graduate and undergraduate courses in healthcare administration. She earned her Doctor of Health Administration degree from Central Michigan University and brings more than 40 years of combined professional and academic experience in healthcare management and health administration education. Dr. Guo has received multiple research grants and distinguished honors, including a prestigious Fulbright Specialist Award. She has published extensively in leading peer-reviewed journals and contributed numerous book chapters in the fields of healthcare administration and health information science, with her scholarly work reaching both national and international audiences.
Dr. Guo currently serves on the Board of Directors of the Association of University Programs in Health Administration (AUPHA), the Editorial Board of the ACHE’s Healthcare Executive, and is a Distinguished Member of the Academy of Health Information Professionals. She is also a Fellow of the Center for Evidence-Based Management and actively serves as a reviewer for multiple professional organizations and peer-reviewed journals. Dr. Guo’s primary research interests include evidence-based management, healthcare leadership styles, patient safety, population health, rural healthcare management, comparative health systems, and health information science.
Mr Hamzah Hafiq
Orthopedic Resident, RSUP Dr. Sardjito Hospital, Indonesia
Hamzah Hafiq, MD is a Senior Orthopaedic Surgery Resident at Universitas Gadjah Mada, Indonesia. Before entering residency training, he served as a general practitioner in remote areas of Indonesia, where he managed a wide range of clinical conditions and gained experience working in resource-limited healthcare settings. His clinical interests include trauma, wound management, and reconstructive orthopaedic surgery. Alongside his clinical training, he has been involved in research focused on improving the quality and efficiency of healthcare delivery, particularly in developing countries. His current work focuses on the Reverse Aqua Pump–VAC, an affordable innovation for wound care management in resource-limited settings. Through clinical practice and research, he is interested in practical innovations that improve healthcare delivery and patient outcomes.
Ms Peachy Hain
Executive Director of Nursing, Cedars-Sinai, USA
Peachy Hain, MSN, RN, FACHE, has served as Executive Director of Nursing, Medical-Surgical Services at Cedars-Sinai since 2008. She oversees Surgical Services Units and Clinical Support programs, including Dialysis, inpatient Diabetes, Safe Patient Handling and Mobility, Wound Care and Ostomy, and Hospice, with responsibility for more than 600 employees and over 350 inpatient beds.
With more than 47 years of healthcare experience, Peachy is a recognized industry expert who leads numerous committees focused on improving patient experience, quality, safety, and length of stay. She has led safety efforts to prevent patient falls and reduce hospital-acquired pressure injuries, infection rates, and specimen mislabeling. To strengthen interdisciplinary teamwork, she helped develop a physician-nursing collaborative and instituted Progression of Care Rounds, driving significant gains in staff engagement and clinician satisfaction.
Peachy is a go-to leader for piloting bedside innovation, ensuring frontline staff guide decisions about the supplies, equipment, and technology they use. Her initiatives include the Aiva Nurse Assistant, Alexa for patients and caregivers, patient language interpretation and equipment-tracking devices, new patient beds, and ongoing exploration of AI to improve frontline staff workflow and well-being.
Ms Elizabeth Han
Group Head of Innovation and Transformation, IHH Healthcare, Singapore
Elizabeth Han is the Group Head of Innovation and Transformation at IHH Healthcare, where she leads corporate venture investments and strategic partnerships to accelerate the company’s innovation agenda and is driving IHH’s multiyear transformation journey to futureproof care across its global network.
With over a decade of experience in healthcare investing and management, Elizabeth brings deep expertise at the intersection of innovation, transformation, and impact.
Before joining IHH, Elizabeth was an investor at a US healthcare venture capital firm, where she backed digital health and healthcare services companies such as telehealth, primary care, and behavioural health. Passionate about tackling challenges in access to and quality of care, she has advised companies in the US and Asia.
Elizabeth holds an MBA from the University of Chicago Booth School of Business and a Bachelor of Arts in Business Economics from the University of California Los Angeles.
Dr Dini Handayani
CMO, Mayapada HealthCare Group, Indonesia
Dr. Dini Handayani, MARS, FISQua, FIPC is a healthcare executive with over two decades of experience in hospital leadership, healthcare quality improvement, patient safety, and clinical governance. She currently serves as the Chief Medical Officer of Mayapada Healthcare Group, leading initiatives in clinical excellence, patient-centered care, and the implementation of international healthcare standards.
Dr. Dini graduated from the Faculty of Medicine, Universitas Indonesia and earned her Master of Hospital Administration from Universitas Indonesia. She is a Fellow of the International Society for Quality in Health Care (FISQua) and a Fellow of the Institute of Palliative Medicine (FIPC) through an international fellowship program in collaboration with St Christopher’s Hospice, United Kingdom.
She has held key leadership positions, including Chief Executive Officer of Medistra Hospital and Quality Assurance Director of Awal Bros Hospital Group. She is also an International Surveyor for Joint Commission International (JCI) and a member of the National Patient Safety Committee of the Indonesian Ministry of Health, actively contributing to healthcare quality and patient safety advancement.
Ms Judith Hargreaves
Director, Global Market Access, Convatec, UK
Judith joined Convatec in August 2025, bringing 30 years’ experience within the Medical Device Industry, working with companies such as Johnson & Johnson, Medtronic, 3M and Molnlycke Healthcare. Judith has a background in nursing, where she specialised in caring for patients with long-term conditions including wound care and she holds qualifications in tissue viability.
Over the last 20 years, Judith has gained experience create practical health economic tools as well as complex cost-effective models to support Global reimbursement applications. She has also developed Government Affairs campaigns, creating manifesto and positioning papers to support lobbying activities in EU and USA.
Judith has authored multiple peer-reviewed publications, most recently on Healthcare Staff Wellbeing as part of building Sustainable Healthcare Systems and is passionate about protecting both healthcare provision and the planet for future generations.
Judith also has an MBA and Black Belt Six Sigma qualification, and for several years she acted as an external advisor for NICE NHS Evidence, providing advice on continuous improvement projects. She is also a member of several Global Health Economics, Government Affairs and Market Access platforms.
Prof. Whiejong Han
Professor, Graduate School of Public Health, Yonsei University, Republic of Korea
Professor Whiejong Han is a Chair of Department of Global Health and Disease Control at the Graduate School of Public Health, Yonsei University, Korea. He also serves as the Director of the Center for International Development at Yonsei University Health System. His academic and professional expertise spans healthcare management, health systems strengthening, global health security and international development cooperation.
Professor Han earned his academic training in Healthcare Administration (Ph.D.) and Economics (M.A.), and has devoted his career to advancing health system performance, healthcare leadership, and capacity building in both Korea and developing countries. He is actively involved in educating future global health professionals and promoting international cooperation to address emerging public health challenges. With his expertise, he has led numerous international health projects funded by governments and development partners, particularly in the areas of health workforce development and health system enhancement.
As an educator, researcher, and consultant, he has worked extensively with healthcare institutions, government agencies, and international organizations to promote effective healthcare management and sustainable health development. Through his professional activities, Professor Han has contributed significantly to advancing global health education and strengthening healthcare system worldwide.
Mr John Haupert
President & CEO, Grady Health System, USA
John Haupert is President and CEO of Grady Health System in Atlanta, GA USA. Haupert began his tenure at Grady in October 2011. Grady Health System is the safety net healthcare system serving Fulton and DeKalb Counties in Georgia. Grady is the primary Level I trauma center and burn center for the Atlanta metropolitan area. In addition, Grady is home to many nationally recognized clinical services including the Marcus Neuroscience and Stroke Center, the Correll Cardiac Center, the Georgia Cancer Center for Excellence, Hughes-Spalding Children’s Hospital and Grady EMS. Grady also serves as the primary training site for the Morehouse and Emory Schools of Medicine.
Haupert is a board-certified Fellow in the American College of Healthcare Executives and recipient of the ACHE Gold Medal. The Gold Medal Award is the highest honor bestowed by the American College of Healthcare Executives on outstanding leaders who have made significant contributions to the healthcare profession.
John is a former Chair of the American Hospital Association Board of Trustees as well as America’s Essential Hospitals and the Georgia Hospital Association. John became the ninth Georgia hospital leader since 1978 to receive the Georgia Hospital Association Gold Honor Award.
Mr Joseph Hazel
Group CEO, Apex Health, Qatar
Joseph Hazel is a distinguished leader in the healthcare industry with over 30 years of C-suite experience across Africa, Europe, the UK, and the Middle East. In February 2023, he joined Apex Health to spearhead the development of an integrated, collaborative private healthcare group portfolio, focusing on the MENA region. Under his leadership, Apex Health has transformed from a leading private 260-bed hospital in Qatar in 2022 to now operating 8 hospitals across 4 countries. Joseph’s strategic acumen is driving unparalleled growth and innovation, and most recently has been appointed as member of the Advisory Board for the Arab Hospitals Federation. Prior to this, Joseph spent 7 years at Mediclinic Middle East as the COO for Abu Dhabi, where he played a crucial role in elevating healthcare standards and operational excellence. Joseph holds an MSc in Healthcare Economics, Policy, and Management from the London School of Economics, an MBA, and a Diploma in Management from the Open University. He has further honed his expertise with certificates in Managing Healthcare Delivery and Strategy Execution from Harvard Business School, as well as completing director training at the Institute of Directors and leadership training at the Royal Military Academy Sandhurst.
Ms Doreen Heng
Deputy Director of Nursing, Alexandra Hospital, Singapore
Doreen Heng is the Deputy Director of Nursing at Alexandra Hospital, National University Health System (NUHS), Singapore. In addition, she serves as the American Nurses Credentialing Center (ANCC) Nursing Continuing Professional Development Accredited Provider Program Director and NUHS Cluster Faculty Development Co-Lead for Singapore’s Ministry of Health National Faculty Development Committee. She is also Co-Programme Director (Clinical) for the Graduate Certificate in Integrated Health and an Adjunct Senior Lecturer at the National University of Singapore.
With nearly 30 years of experience spanning critical care, health professions education, academia, and healthcare leadership, Doreen has led transformative initiatives in nursing leadership, workforce development, faculty development, and integrated care. Her work focuses on strengthening workforce capability, advancing integrated care, and developing a future-ready healthcare workforce through leadership, faculty development, and workplace learning. She serves on several national committees under Singapore’s Ministry of Health and the Singapore Nursing Board, contributing to the advancement of nursing education and professional standards. Doreen has received multiple awards for innovation and professional excellence and has authored and co-authored publications in peer-reviewed journals on nursing leadership, workplace learning, integrated care, and healthcare technology.
Mr Sean Hennessey-Hsieh
Managing Director, Strategic Ventures, Stanford Medicine, USA
As Managing Director of Strategic Ventures for Stanford Medicine, Sean leads a team that incubates and operationalizes strategic priorities in areas including responsible AI in health and medicine, executive education, and global collaborations. Sean first joined Stanford Medicine in 2015 and helped lead the creation of the first Integrated Strategic Plan across the three entities comprising Stanford Medicine: Stanford School of Medicine, Stanford Health Care, and Stanford Children’s Health.
Prior to joining Stanford Medicine, Sean was an Associate Principal at McKinsey & Company in London, where he led consulting engagements with healthcare systems across Europe, particularly the NHS in England. He subsequently worked in strategy at Kaiser Permanente.
Sean earned his A.B. mcl in East Asian Studies at Harvard and M.B.A. at Harvard Business School, where he was a Baker Scholar. He also holds an MSc in International Relations from the London School of Economics and Political Science.
Mr Augustin Hérault
Chief of Staff, French Hospital Federation, France
Augustin Hérault is Chief of Staff of the French Hospital Federation.
He was previously Director of Medical and Non-Medical Human Resources at the AP-HP’s (Assistance publique – Hôpitaux de Paris) Agence des équipements et des produits de santé (AGEPS), and has chaired the AP-HP’s disciplinary boards since 2023. He was previously deputy Human Resources’ Director at Henri Mondor Hospital Group.
As Chief of Staff, he is responsible for developing and implementing the Federation’s strategy under the authority of its President and Chief Executive Officer, and in coordination with all its areas of expertise. He is also responsible for managing public affairs and the FHF’s relations with the public authorities.
Mr Don Hoeler, FACHE
Senior Director, Global Health Policy & Patient Access Research, Intuitive, USA
Donald Hoeler, MHA, FACHE, is Head of Global Health Policy and Patient Access Research at Intuitive, where he leads work translating health policy, public funding, and patient access evidence into expanded access to minimally invasive and robotic-assisted surgery. His team focuses on reducing structural barriers to advanced surgical care across rural and socially vulnerable communities in the United States and internationally.
With more than two decades at Intuitive spanning commercial and policy roles, Don brings deep fluency in both the clinical and business dimensions of surgical technology adoption. His current work centers on the U.S. Rural Health Transformation Program as a replicable model for aligning federal investment with the capital, workforce, and infrastructure barriers that perpetuate rural surgical inequity.
Don is a co-author of research examining the association between surgical robotic availability and open operation rates, and his implementation science work is grounded in established frameworks for evaluating adoption in resource-constrained settings. He holds a Master of Health Administration, is a Fellow of the American College of Healthcare Executives (FACHE), and is pursuing a Doctor of Health Science. He is motivated by a personal commitment to expanding surgical access in underserved communities.
Mr Jung Jin Hong
Assistant Manager, Radiology Nursing Unit, Asan Medical Center, Republic of Korea
Jungjin Hong is an Assistant Manager in the Radiology Nursing Unit at Asan Medical Center, Korea’s largest hospital, ranked 28th globally in Newsweek’s World’s Best Hospitals 2026. In 2025, Hong led a quality-improvement initiative that transformed an EMR-based implant alert system into an integrated MR safety management platform for patients with cardiac implantable electronic devices (CIEDs) and other implants. Collaborating with a multidisciplinary team across 11 departments, Hong standardized MR safety classifications using international ASTM F2503-13 terminology, consolidated device-specific guidelines in the EMR, and automated electrophysiology order generation for CIED patients. The project was selected as a finalist among the hospital’s top 2025 Process Improvement (PI) initiatives, ultimately receiving the Silver Award after a panel review. Hong also designed and delivered a competency-based education program for the Radiology Nursing Unit, resulting in significant improvements in clinical knowledge and interdepartmental collaboration, with zero MR safety incidents reported following implementation. Hong’s work focuses on translating fragmented, expertise-dependent clinical workflows into standardized, automation-enabled systems that support patient safety at scale.
Ms Emma Hutton
Nurse Unit Manager, Sheikh Shakhbout Medical City, UAE
Emma Hutton is the Nurse Manager for the Acute Stroke Unit at Shaikh Shakhbout Medical City in Abu Dhabi. With over 30 years of nursing experience, Emma has worked in Intensive Care, Nursing Education, and Management in both educational and clinical settings. She has served in large tertiary referral hospitals across Australia, Saudi Arabia, and the United Arab Emirates.
Emma holds a Master of Nursing from the University of Wollongong (Australia), where she graduated with distinction and received the top graduate award. She also earned a Graduate Certificate in Critical Care Nursing with distinction from The Australian College of Nursing and a Bachelor of Nursing from the University of Sydney, Australia.
Specializing in Neurosciences and Intensive Care, Emma has a strong background in education and management. She has presented on quality improvement and leadership at various conferences, including the SEHA International Nursing Midwifery Allied Health Conference.
Emma’s core value is that every human being has the right to the best available healthcare, which can be achieved by focusing on equity, safety, and quality. Her dedication to these principles has driven her to continually strive for excellence in her field.
Dr Bakr Ismael
Projects Manager Patient Safety Advocacy and Risk Management, Department of Health, UAE
Dr. Bakr Sadoon Ismael is a physician, health informatics leader, and healthcare transformation professional based in the United Arab Emirates, currently serving as Projects Manager, Patient Safety Advocacy and Risk Management at the Department of Health – Abu Dhabi. With a career spanning clinical medicine, digital health, quality improvement, and healthcare governance, Dr. Ismael has developed extensive expertise in advancing patient safety, healthcare innovation, and data-driven decision-making across complex healthcare systems.
In the current role overseeing Patient Safety Advocacy and Risk Management projects, Dr. Ismael leads strategic initiatives focused on strengthening patient safety culture, enhancing healthcare quality, improving risk management practices, and supporting regulatory and organizational transformation. This work includes driving cross-sector collaboration, promoting evidence-based healthcare practices, and leveraging health data to improve clinical outcomes and system performance.
Through a unique combination of clinical expertise, informatics leadership, and patient safety advocacy, Dr. Ismael has played a significant role in advancing digital health transformation, healthcare quality, and regulatory excellence across Abu Dhabi’s healthcare ecosystem, bridging frontline clinical insight with strategic system-level innovation.
Dr Gretchen Jackson
VP, Scientific Medical Officer / Associate Professor, Intuitive Surgical / Vanderbilt Health, USA
Gretchen Purcell Jackson is vice president and scientific medical officer at Intuitive and an associate professor of surgery, pediatrics, and biomedical informatics at the Vanderbilt Health. Dr. Jackson is an internationally recognized biomedical informatician and accomplished clinical surgeon with over 30 years of contributions to informatics research and surgical science. She earned her BS in electrical engineering and biological sciences, MD, and PhD in medical information sciences from Stanford University. Before joining Intuitive in 2022, Dr. Jackson spent 12 years as an academic surgeon scientist at Vanderbilt University Medical Center then served as the chief health and science officer for IBM Watson Health from 2018 to 2021. Dr. Jackson has previously served as president and chair of the board of directors for the American Medical Informatics Association (AMIA), and she is an elected fellow of the American College of Medical Informatics (FACMI) and AMIA (FAMIA). She is also an elected member of the Society for University Surgeons, the Southern Surgical Association, and the American Surgical Association.
Mr Shane Jackson
President, Jackson Healthcare, USA
Shane Jackson is president of Jackson Healthcare, the trusted authority in healthcare talent and workforce solutions and parent company to many of the healthcare industry’s leading brands that serve over 20 million patients each year. Championing its mission of improving the delivery of patient care and the lives of everyone it touches, he has led the organization through growth that has landed it on the Forbes® list of America’s Top Private Companies; placement on the Fortune® 100 Best Companies to Work For® and Best Workplaces in Health Care™ lists; a spot on the PEOPLE® Companies that Care list; and a decade of Great Place To Work® certification.
Shane is the author of two books – This Is the Thing: About Life, Joy, and Owning Your Purpose, an Amazon best seller – and Fostering Culture: A Leader’s Guide to Purposefully Shaping Culture. He also has written about leadership and workplace culture for Fast Company and Forbes and shares insights on ShaneJackson.com.
Shane also champions Jackson Healthcare’s LoveLifts community impact platform that partners with more than 450 nonprofit organizations annually to make a positive impact in local and global communities. He also serves as vice chair of the leader-led goBeyondProfit business initiative.
Dr Alexander Jankuloski
Hospital Director, Korean Medical Center, Qatar
Alexander Jankuloski is a seasoned healthcare executive with extensive leadership experience across the Middle East, bringing a strong track record in hospital management, operational transformation, and healthcare growth strategies.
Recognized for three consecutive years among Forbes Middle East’s Top 100 Healthcare Executives, Mr. Jankuloski is also an Associate Fellow of the Australasian College of Health Service Managers, and he completed his professional healthcare education in Germany and Australia.
Mr. Jankuloski remains committed to advancing healthcare delivery through collaboration, innovation, and continuous improvement, ensuring that patients and communities receive exceptional, sustainable care.
Ms Hyunjung Jeon
Clinical Nurse Specialist, Asan Medical Center, Republic of Korea
Hyunjung Jeon is a Clinical Nurse Specialist in the Emergency Department at Asan Medical Center, Seoul, Republic of Korea. She specializes in emergency and critical care nursing, with a particular focus on patient safety, quality improvement, and early recognition of clinical deterioration. She has led and participated in multidisciplinary quality improvement initiatives to enhance emergency department processes and strengthen continuity of care, including the development of standardized clinical protocols and communication systems.
Ms Barbara Walczyk Joers
President and CEO, Gillette Children's Specialty Healthcare, USA
Barbara Walczyk Joers has served as President and Chief Executive Officer of Gillette Children’s Specialty Healthcare since late 2013, leading one of the nation’s premier pediatric specialty organizations dedicated to children and young adults with complex, rare and traumatic musculoskeletal and neurological conditions. A mission-driven and collaborative leader, she is focused on transforming child health through highly specialized care, inclusive support systems, and improved access for children with disabilities and medical complexity.
With more than 25 years of healthcare experience, Barbara brings deep expertise in strategic performance, organizational transformation, and health policy and advocacy. She has held leadership roles across pediatric and adult care settings, including academic medical centers, community health systems, and independent children’s hospitals. Under her leadership, Gillette Children’s has expanded its reach, modernized facilities and technology, and strengthened its role as a national leader in multidisciplinary care, research integration, and advocacy.
A recognized thought leader, Barbara serves on the Boards of Children’s Miracle Network Hospitals, Medical Alley Association, and the 2026 Special Olympics USA Games, and is active in organizations including the American Hospital Association. She holds degrees from Marymount University and The George Washington University and completed the Wharton Corporate Governance certificate.
H.E. Mishal Julfar
CEO, Dubai Corporation of Ambulance Services, UAE
H.E. Mishal Abdulkarim Julfar is the Chief Executive Officer of the Dubai Corporation for Ambulance Services (DCAS), bringing over 25 years of leadership in emergency medical services. A graduate of Mohammed Bin Rashid Leadership Program, he has guided DCAS to become a global benchmark in pre-hospital ambulance services.
Under his leadership, DCAS significantly enhanced its emergency ambulance response capabilities and operational reach. He played a vital role during the COVID-19 pandemic, representing Dubai Ambulance in the Command and Control Center Committee, helping to shape and implement Dubai’s medical emergency response. He is an active member of both the Event Security Committee and the Dubai Emergency Medicine Strategy Committee, leading the medical planning and coordination for global events such as Expo 2020 and COP28 in collaboration with strategic partners.
Mr. Julfar led Dubai Ambulance’s innovation efforts as head of the Dubai 10X team, positioning the organization at the forefront of future-ready medical response. He is also a graduate of the first batch of Emergency Ambulance Services studies in Dubai, underlining his deep-rooted experience and pioneering role in the field.
DCAS provides five core services: emergency medical services, patient transfers, event coverage, community awareness programs, and professional licensing.
Mr Dmitri Katz
RN, Emergency Response and Resuscitation Coordination, Meir Medical Center, Israel
Dmitri Katz is an accomplished healthcare leader and nursing professional currently serving as the Emergency and Resuscitation Coordinator at Meir Medical Center. He brings a strong systemic and macro-organizational vision to hospital administration , building on over a decade of experience across critical care, clinical training, and emergency preparedness. Prior to his current role, Dmitri spent six years as the Nursing Director of the Cardiac Intensive Care Unit and previously served as the Deputy Nursing Director of the General Intensive Care Unit at Meir Medical Center. He has also contributed significantly to healthcare education as a clinical instructor and simulation examiner for advanced nursing and emergency medicine programs. Dmitri holds a Master of Health Administration (MHA) from Bar-Ilan University and a Bachelor of Arts in Nursing from Tel Aviv University. Committed to continuous leadership development, he completed the prestigious “Neta” Healthcare Leaders Training Program through the Israeli Ministry of Health , as well as the Mid-Level Management Reserve program for Clalit Health Services. Fluent in Hebrew, English, and Russian , Dmitri combines deep clinical expertise with strategic management capabilities to drive excellence in hospital operations.
Ms Tiffany Kautz
VP, Client Services, Accreditation Canada, Canada
Tiffany is the Vice President, Client Services at Accreditation Canada. Since 2021, she has contributed to national and international efforts to support health organizations in their accreditation and quality improvement journeys. She also serves as an Accreditation Canada Surveyor.
With a health care career spanning more than two decades, Tiffany has held leadership roles in executive hospital administration, nursing, and quality and patient safety. Her experience spans a wide range of clinical domains, where her work has consistently focused on advancing health service transformation and fostering a culture of continuous improvement. A Registered Nurse by training, Tiffany brings broad clinical experience to her leadership, spanning various care settings and patient populations. She holds a Bachelor of Science in Nursing and a Master’s in Health Studies with a focus on Leadership. She is certified in quality and patient safety and holds additional credentials in change management.
Tiffany is passionate about enabling care excellence and is recognized for her ability to build trust and engagement through thoughtful dialogue and collaborative leadership.
Prof. Abdul Bari Khan
President & CEO, Indus Hospital Network, Pakistan
Dr. Abdul Bari Khan is a distinguished cardiac surgeon, healthcare leader, and philanthropist who serves as the President and CEO of Indus Hospital & Health Network (IHHN). A graduate of Dow Medical College (1986) and a Fellow of the College of Physicians and Surgeons Pakistan (FCPS) in Cardiac Surgery, he has dedicated his career to improving access to quality healthcare for underserved communities.
His journey began with efforts to strengthen public healthcare by expanding cardiac surgery services, establishing emergency and blood center facilities, and leading fundraising initiatives to improve patient care. In 2007, he founded The Indus Hospital, built on the principle of providing free, high-quality healthcare to every patient regardless of financial status. Under his visionary leadership, IHHN has grown into one of Pakistan’s largest charitable healthcare networks, comprising 10 multidisciplinary hospitals, 4 regional blood centers, 3 physical rehabilitation centers, 38 primary care sites, and several public health initiatives.
Dr. Khan’s outstanding contributions have earned him numerous national and international honors, including the Tamgha-e-Imtiaz and Hilal-e-Imtiaz. His unwavering commitment to compassionate, equitable healthcare continues to inspire healthcare professionals and transform countless lives across Pakistan.
Dr Zeenat Khan
Regional CEO, Aga Khan Health Services, East Africa, Kenya
Dr. Zeenat Khan is the Regional Chief Executive Officer of Aga Khan Health Services in East Africa, overseeing five hospitals and50 outreach centers. She also serves as the AKDN Health System Coordinator for Quality and Patient Safety across East Africa andAsia, and leads the AKU Kampala Campus project.
With over 35 years of healthcare experience, Dr. Khan brings deep expertise in hospital andnursing administration, quality improvement, and patient safety. She has led major hospital planning and construction projects across East Africa, including in Dar es Salaam, Kisumu, Mombasa, and Kampala. Her work spans both academic and non-academic hospital settings, with a strong focus on integrating clinical and non-clinical functions.
Dr. Khan is a Joint Commission International (JCI) Surveyor and serves on multiple hospital boards, including as a Governing Council Member of the International Hospital Federation.
She holds a Doctorate from Johns Hopkins University, a Master’s in Healthcare Administration from the University of Minnesota’s Carlson School, and is a proud alumna of the Aga Khan University School of Nursing. Her global work has provided her with rich insights into diverse healthcare systems and cultural contexts.
Dr Phil Klassen
VP, Medical Affairs and Research, Ontario Shores, Canada
Dr. Philip Klassen is Vice-President, Medical Affairs and Research at Ontario Shores Centre for Mental Health Sciences and Assistant Professor in the Departments of Psychiatry and Medicine at the University of Toronto.
Academically, Dr. Klassen has written and presented on clinical and quality-related topics and topics in forensic psychiatry. He remains an active teacher at the undergraduate and graduate levels and has a special interest in global mental health and has led the creation of the first mental health and diversion court in Africa.
Ms Winnie Koh
Deputy Director, NHG Health, Singapore
Winnie Koh is Deputy Director at NHG Health, Singapore, where she leads cluster-wide Appropriate & Value-Based Care (AVBC) transformation initiatives to improve patient outcomes through data-enabled care delivery. Her work focuses on integrating clinical outcomes, resource utilisation, and Patient-Reported Outcome Measures (PROMs) into routine care to support more patient-centred and evidence-informed decision-making.
She works closely with multidisciplinary clinical teams to implement outcomes measurement across real-world care settings, including surgical pathways, chronic disease management, and integrated care programmes. Through this, she has developed practical approaches to translating data into actionable insights that reduce unwarranted variation, strengthen care coordination, and drive measurable improvements in outcomes.
At the cluster level, Winnie contributes to strategic efforts to scale AVBC across NHG by aligning care models, data infrastructure, and performance frameworks. She plays a key role in advancing data analytics and dashboarding capabilities that support benchmarking and continuous improvement across institutions.
Winnie is also involved in capability-building through initiatives such as the Centre for Healthcare Innovation (CHI)’s Value Academy, where she supports practitioners in applying AVBC principles in practice. She regularly engages with local and international partners to share NHG’s experience in implementing data-enabled, patient-centred care models across diverse clinical pathways.
Dr In-Sik Kong
Director, Division of Health Insurance Payment Innovation, Ministry of Health and Welfare, Republic of Korea
Dr. KONG is a family physician and senior public health policy professional with nearly two decades of experience in health administration, health security, and health system reform in the Republic of Korea. Since 2006, he has held a range of positions at the Ministry of Health and Welfare and the Korea Disease Control and Prevention Agency, with responsibilities encompassing cancer control, emergency medical services, immunization, infectious disease prevention and control, healthcare coverage, and national health insurance.
From 2021 to 2025, he served as a Technical Officer in the Antimicrobial Resistance Division at the World Health Organization in Geneva, where he contributed to global initiatives in antimicrobial resistance surveillance, laboratory system strengthening, technical cooperation, and country support.
He currently serves as Head of the Health Insurance Payment Innovation Task Force at the Ministry of Health and Welfare. In this role, he leads policy development on health insurance payment reform, including alternative payment models, as part of Korea’s broader healthcare reform agenda. His work focuses on advancing quality, efficiency, equity, and financial sustainability through evidence-informed payment policy. His professional interests include health systems governance, strategic purchasing, provider payment reform, universal health coverage, and the translation of evidence into policy and practice.
Mr Marius Korte
EU Policy Advisor; Head of Brussels Office, German Hospital Federation, Germany
Marius Korte is a political scientist working on European health policy and public affairs. Since 2023, he has been responsible for EU policy and international affairs at the German Hospital Federation, representing the interests of German hospitals in Brussels and engaging with EU institutions and stakeholders.
Previously, he held various positions at the intersection of politics, public administration, and interest representation at both the European and national levels. His work focusses on EU governance, health policy, and the interplay between European and national policymaking.
Mr Chih-Cheng Kuo
Project Manager, Cathy General Hospital, Taiwan
Mr Chih-Cheng Kuo is a healthcare professional from Taiwan with a diverse background in community mental health, domestic violence and sexual assault prevention, case management, hospital administration, and aromatherapy. Drawing on this multidisciplinary experience, he has developed a holistic approach to improving healthcare services and patient outcomes.
He currently focuses on healthcare quality management and is passionate about integrating global best practices and emerging technologies, particularly artificial intelligence, to drive innovation and enhance the quality of care within hospital settings. He is committed to continuous learning, collaboration, and exploring new opportunities to advance healthcare quality and patient-centred care.
Ms Ava Jane Lacro
Laboratory Manager, Mariano Marcos Memorial Hospital and Medical Center, Philippines
Ava Jane A. Lacro is a Registered Medical Technologist and Laboratory Manager of the Newborn Screening Center–Northern Luzon (NSC-NL) at Mariano Marcos Memorial Hospital and Medical Center. She has professional experience in newborn screening laboratory services and quality management, with active involvement in implementing ISO 15189:2022 quality management systems. Her work focuses on supporting quality assurance, laboratory accreditation, competency assessment, risk management, and continuous quality improvement to ensure the delivery of accurate and timely newborn screening results. She has participated in initiatives to strengthen laboratory processes, improve operational efficiency, and promote compliance with national and international quality standards. Committed to public health service, Ms. Lacro advocates for quality-driven laboratory practices that contribute to the early detection and management of congenital disorders through newborn screening. Her professional interests include laboratory quality management, patient safety, laboratory accreditation, and strengthening newborn screening services to help improve health outcomes for newborns and their families.
Mr Jose Leal
Quality Analyst, Fundación Santa Fe de Bogotá, Colombia
Business Administrator with a specialization in Healthcare Auditing and more than eight years of experience in the management of high-cost diseases and catastrophic conditions. Experienced in reporting, monitoring, and analyzing healthcare data to support population health management and risk stratification. Skilled in implementing comprehensive care strategies, health risk management, and monitoring clinical and administrative indicators to improve quality of care and healthcare outcomes. Proficient in working with multidisciplinary teams, ensuring compliance with healthcare regulations, and optimizing care processes through data-driven decision-making. Experienced in the use of health information systems and the analysis of clinical data to support timely interventions, improve operational efficiency, and strengthen chronic disease management programs. Committed to continuous quality improvement, patient-centered care, and the development of strategies that enhance healthcare performance and promote better clinical outcomes.
The Silent Revolution of Clinical Data: Artificial Intelligence to Anticipate Complications in Chronic Diseases
Dr Fei-Peng Lee
President, Taiwan Hospital Association, Taiwan
Dr. Fei-Peng Lee has served as President of the Taiwan Hospital Association (THA) since 2023, leading more than 200 member hospitals and healthcare institutions in advancing healthcare quality, policy, and international collaboration. He is also an Emeritus Professor and Trustee of Taipei Medical University, where he has contributed extensively to medical education, academic leadership, and professional development.
Dr. Lee earned his MD degree from Taipei Medical University and completed his residency training in Otorhinolaryngology at Chang Gung Memorial Hospital, where he later served as a Visiting Doctor. He subsequently joined Taipei Medical University as a Professor in the Department of Otorhinolaryngology and went on to serve as President of the Taiwan Society of Otorhinolaryngology–Head and Neck Surgery, promoting academic exchange and professional advancement in the field.
Dr Jae-yeon Lee
Clinical Assistant Professor, Stanford University, USA
Jae-yeon (Jamie) Lee, MD, is an Assistant Clinical Professor of Emergency Medicine at Stanford University School of Medicine. She serves as Medical Director of the Stanford Walk-In Clinic and Assistant Medical Director for the Department of Stanford Emergency Medicine, where she leads initiatives focused on improving patient access, operational efficiency, and innovative models of emergency care delivery.
Dr. Lee completed her emergency medicine residency at NewYork-Presbyterian Cornell-Columbia, where she served as Administrative Chief Resident, followed by a Stanford Emergency Medicine Administration Fellowship. She is currently completing an MBA at the UCLA Anderson School of Management.
Her academic and operational work centers on telemedicine, healthcare innovation, clinical operations, and care redesign. She has led and evaluated novel programs aimed at improving emergency department throughput, patient experience, and access to care, including virtual care pathways and technology-enabled models of emergency medicine. Her research interests include digital health, telehealth implementation, and the application of operational strategies to improve quality, efficiency, and equity in healthcare delivery.
Ms Jolene Lee
Head, Planning Section, Service Operations, National University Hospital, Singapore
Jolene Lee is Head of the Planning Section in Service Operations at the National University Hospital (NUH), Singapore. She played a key role in setting up the Service Operations Planning function, establishing an integrated approach to planning across clinical and operational teams to improve patient experience and system performance.
She brings a strong focus on using data to drive service improvement. She translates patient feedback, operational data, and behavioural insights into concrete changes in workflows, access, and care coordination. Her work includes the use of AI-enabled feedback systems to identify service gaps in near real time and digital wayfinding solutions to reduce navigation delays and missed appointments.
With prior leadership experience in oncology operations at the National University Cancer Institute, she leads multi-institutional initiatives that improve patient flow and reduce friction across the patient journey. Her work has strengthened end-to-end coordination, enabled more targeted service recovery, and supported more consistent patient experience across care settings.
Jolene leads multidisciplinary teams and drives implementation at system level. She is currently pursuing a Master of Business Administration.
Ms Margaret Lee
CEO, Alexandra Hospital, Singapore
Margaret is a healthcare leader with three decades of experience, from critical care nurse to CEO of Alexandra Hospital (AH). She leads the hospital’s transformation, blending heritage with innovation whilst advancing compassionate care, workforce wellbeing, and system-wide change across AH and the National University Health System (NUHS).
As AH’s founding Chief Culture Officer, Margaret established the hospital’s identity as a learning, innovative organisation by embedding the WE CARE outward‑mindset culture, strengthening values of psychological safety, empathy, and shared purpose. A certified Outward Mindset facilitator, she has cultivated collaborative leadership and relational trust across NUHS.
As AH’s founding Chief Nurse, she pioneered the Future of Alex Nursing strategy, expanding nursing practice across settings to integrate care seamlessly, while building sustainable capabilities through education, mentorship, and shared governance. She spearheaded AH’s Manpower Optimisation strategy, introducing flexible workforce models and agile practices to enhance resilience.
Deeply committed to patient partnership, Margaret served on the NUHS Patient Advocacy Steering Committee and currently contributes to the PROVE Steering Committee on patient‑reported outcomes. A Harvard Business School Advanced Management Programme alumna and Certified Professional in Healthcare Quality, she has been honoured with the President’s Award for Nurses and multiple Public Administration Medals.
Dr Seung-Yup “Joshua” Lee
Assistant Professor, University of Alabama at Birmingham, USA
Seung-Yup “Joshua” Lee, PhD, is Assistant Professor of Health Services Administration at the University of Alabama at Birmingham (UAB) and Associate Director of the Center for Outcomes and Effectiveness Research and Education (COERE). He is affiliated with the Forge AHEAD Center, where his research integrates health services research, machine-learning-driven risk stratification, and community-engaged investigation of health disparities.
Dr. Lee is the recipient of an NIH K01 Career Development Award to develop MEDBRIDGE (MEDication BRIDGE at care transition), an AI-driven risk stratification tool that integrates medication data, clinical factors, and social determinants of health to identify patients with type 2 diabetes at elevated risk of adverse outcomes during post-discharge care transitions. His current work examines how social vulnerability moderates the protective effect of in-hospital medication changes on emergency department return, combining electronic health record analyses with provider and patient interviews across community and academic clinical settings in Alabama’s “Diabetes Belt.”
Beyond his diabetes work, Dr. Lee studies care coordination, predictive analytics for vulnerable populations, and the translation of risk-stratification tools into frontline clinical workflows. He partners with safety-net clinics and health systems to ensure that AI-driven insights inform actionable, community-centered interventions.
Prof. Young-Mee Lee
Professor, Korea University Medicine, Republic of Korea
Dr. Young-Mee Lee is a distinguished leader and scholar in medical education, currently serving as the Head of the Department of Medical Education at Korea University College of Medicine. With over two decades of experience as a board-certified Family Medicine specialist and educator, she has been a pivotal force in national and institutional curriculum reforms. Her leadership is characterized by a commitment to academic excellence, faculty development, and the integration of emerging technologies into medical training.
Dr. Lee earned her M.D. and Ph.D. from Korea University and further specialized in medical education with an MSEd from the University of Southern California (USC).
A prolific researcher, Dr. Lee has authored over 100 peer-reviewed articles, achieving an Field-Weighted Citation Impact (FWCI) of 1.66. Her research spans medical AI, global education, and professionalism. Her notable publications include defining medical AI competencies , exploring physician empathy , and investigating unprofessional behaviors in medical training. She has served as the Editor-in-Chief of the Korean Journal of Medical Education (KJME) and currently sits on the editorial boards of TAPS and International Medical Education.
Prof. Kunibert Lennerts
University Professor, Karlsruhe Institute of Technology / Institute of Technology and Management in Construction, Germany
Univ.-Prof. Dr.-Ing. Dipl.-Wi.-Ing. Kunibert Lennerts holds the Chair of Facility Management at the Karlsruhe Institute of Technology (KIT), the first university professorship of facility management in Germany, and directs KIT’s Institute of Technology and Management in Construction. Before entering academia in 2000, he headed facility and real estate management at Deutsche Bahn Immobiliengesellschaft, leading 400 staff and an annual budget of EUR 500 million.
His research centres on facility management in healthcare, sustainability, and the digitalisation of building operations. Since 2001 he has led OPIK, an open, university-run benchmarking pool in which public hospitals across German-speaking countries compare technical and operational performance. Building on this dataset, his group supervises doctoral research that applies quantitative methods, among them data envelopment analysis, to evaluate hospitals’ resource efficiency and carbon performance jointly rather than separately.
He served on the board of the German Sustainable Building Council (DGNB) and contributes to the ESG bodies of the German Property Federation (ZIA) and ECE. He co-developed CO₂ accounting methodologies applied to large real estate portfolios and has supervised numerous doctoral theses at the intersection of hospital operations, sustainability, and data analysis.
Dr Michael Lim
Professor and Chair, Stanford University School of Medicine, USA
Dr. Michael Lim is a Professor and Chair of Neurosurgery at Stanford University. Dr. Lim obtained his MD from the Johns Hopkins University School of Medicine. He then completed his residency in Neurosurgery at Stanford University Hospital and went on to become a Professor of Neurosurgery, Oncology and Radiation Oncology at Johns Hopkins before returning to Stanford as Chair. Dr. Lim’s surgical interest is in both benign and malignant brain tumors, with a particular interest in gliomas (including ependymoma), meningioma, pituitary tumors and skull base tumors. He has extensive experience in new and innovative neurosurgical techniques including image guided surgery, microsurgery, minimally invasive procedures and endoscopic surgery.
Dr. Lim’s primary research interest is developing immune-based therapies against brain tumors. His research laboratory is focused on understanding the mechanisms of immune evasion by primary brain tumors. Findings from his laboratory are directed towards translation to novel therapies against brain tumors. In addition to running a laboratory, he currently serves as the principal investigator of several large brain tumor immunotherapy clinical trials based on findings from his laboratory.
Dr Tian Zhi Lim
Associate Consultant, National University Hospital, Singapore
Dr Lim Tian Zhi is an Associate Consultant in the Division of Colorectal Surgery, National University Hospital. Dr Lim graduated from the Yong Loo Lin School of Medicine in 2013, and proceeded to commence his General Surgery Residency training. He obtained his Fellowship of the Royal College of Surgeons, Edinburgh in 2023 and was accredited as a Specialist in General Surgery by the Specialist Accreditation Board.
Dr Lim is an advocate for colorectal cancer screening and his academic interest had also sparked his pursuit of Master in Public Health in 2017 and Doctor of Philosophy in 2023 with the NUS Saw Swee Hock School of Public Health.
Dr Lim actively participates in undergraduate and postgraduate surgical training. He was a Clinical Convenor for the Final Surgery MBBS Examinations, and currently holds the role of Clinical Lecturer in the Department of Surgery, NUS Yong Loo Lin School of Medicine.
Mr Wei Xuan Lim
Lead AI Engineer, National University Hospital, Singapore
Wei Xuan Lim is a Lead AI Engineer with experience spanning data analytics, data science, AI engineering, and cloud architecture. He specialises in leading the design and delivery of secure, scalable AI solutions that translate complex operational and business needs into practical technology outcomes. His work has included driving the development of production-grade generative AI systems and pioneering a secure air-gap-to-cloud data pipeline that was subsequently adopted across multiple sites as shared foundational infrastructure.
His contributions to innovation were recognised at the 2025 SBR Management Excellence Awards, where he and his team won Team of the Year and Innovator of the Year.
As a technical leader, Wei Xuan provides architectural direction, leads technical and code reviews, mentors engineers, and helps shape product roadmaps and technology decisions. He is passionate about bridging technology and business to drive responsible AI adoption, strengthen organisational capabilities, and deliver meaningful transformation at scale.
Outside of work, Wei Xuan is drawn to the outdoors — carving down snowy slopes on his snowboard and travelling to explore new places, immerse himself in nature, and discover landscapes and cultures far from the everyday.
Prof. Li Fong Lin
Professor, Shuang Ho Hospital, Taiwan Medical University, Taiwan
Prof. Li-Fong Lin is a Professor and the Director of the Center for Innovation and Entrepreneurship at Taipei Medical University (TMU). Combining extensive expertise in assistive technology, barrier-free environment assessments, and immersive educational technologies, his work bridges academic research, clinical education, and healthcare transformation.
As an active investigator in virtual reality (VR) pedagogy, digital health applications, and interprofessional education (IPE), Prof. Lin leads strategic initiatives aimed at equipping the future healthcare workforce with adaptive resilience, digital fluency, and collaborative mindsets. Under his leadership, the Innovation and Entrepreneurship Center designs experiential learning frameworks—including VR teaching modules and interdisciplinary venture practicums—that address systemic challenges in clinical training, workforce well-being, and active aging.
At the 49th World Hospital Congress, Prof. Lin presents empirical insights on leveraging interprofessional entrepreneurship to foster psychological grit, mitigate professional burnout, and support long-term healthcare workforce retention.
Ms Chia-Hua Liou
Quality Management Specialist, Center of Quality Management, Taichung Veterans General Hospital, Taiwan
Chia-Hua Liou is a Quality Management Specialist at the Center of Quality Management, Taichung Veterans General Hospital, Taiwan.
She is responsible for disease-specific accreditation, patient safety, and healthcare quality education.
Ms Yen-ting Liu
Chief Occupational Therapist, Wan Fang Hospital, Taipei Medical University, Taiwan
Yen-Ting Liu is the Chief Occupational Therapist in the Department of Rehabilitation Medicine at Taipei Municipal Wanfang Hospital, Taiwan. She has experience in pediatric rehabilitation and early intervention services, supporting young children with diverse developmental and rehabilitation needs and their families through family-centered care.
Her professional interests include quality improvement, outcome measurement, caregiver engagement, and service innovation. Her recent work has focused on integrating caregiver education, SMART goal setting, and outcome monitoring into early intervention services to improve the effectiveness and sustainability of care.
Ms. Liu is committed to promoting collaborative practice and empowering families as active partners in the rehabilitation process. Through service improvement and workflow optimization, she seeks to contribute to the development of practical and sustainable models of pediatric early intervention that enhance clinical outcomes and care quality. Her work reflects a commitment to delivering patient- and family-centered rehabilitation services within an efficient and evidence-based healthcare system.
Dr Luis Lobón
VP, Mass General Brigham International, USA
Luis Lobón, MD, MHPM, FACEP, is Vice President of Mass General Brigham International, former Vice Chair of Mass General Brigham Enterprise Emergency Medicine, and Assistant Professor of Emergency Medicine at Harvard Medical School.
A practicing physician within the Mass General Brigham Emergency Medicine Enterprise, Dr Lobón is a recognized leader in healthcare innovation with extensive international experience. He has led collaborations with ministries of health, healthcare organizations, and industry partners across the Middle East, Asia, and Latin America, advancing initiatives that strengthen health systems, expand access, improve quality, and develop future healthcare leaders. His work emphasizes global partnerships, local talent development, leadership capacity building, and innovation in care delivery and population health.
Dr Lobón is also a leader in executive healthcare education. He previously served as Program Director for the International Emergency Department Leadership Institute and directed leadership and management fellowship programs at Mass General Brigham and the University of British Columbia. He is past President of the Massachusetts College of Emergency Physicians and serves on multiple boards.
He earned his medical degree from the University of Cantabria in Spain, completed residency training at Mount Sinai and Beth Israel Medical Centers, and holds a master’s degree from New York University.
Dr Shamsa Lootah
Public Health Consultant / Director of Public Health Department, Emirates Health Services, UAE
Dr Shamsa Majid Lootah is a prominent healthcare leader in the United Arab Emirates, recognized for her significant contributions to public health and medical education. With a background in medicine as public health consultant, she has held various key positions in healthcare institutions, focusing on improving healthcare systems and patient care.
Dr Lootah is particularly noted for her work in health policy development and implementation, advocating for preventative care and health awareness initiatives. She has been instrumental in promoting community health programs and enhancing the quality of medical services in the UAE.
Her commitment to advancing healthcare standards is reflected in her involvement with national health strategies and collaborations with various health organizations. Dr Lootah’s leadership and expertise have made her a respected figure in the UAE’s healthcare landscape, inspiring future generations of healthcare professionals.
Dr Jia Ming Low
Consultant, National University Hospital of Singapore, Singapore
Dr Low Jia Ming is a Consultant Neonatologist at the National University Hospital (NUH), Singapore, and an Adjunct Assistant Professor in the Department of Paediatrics, Yong Loo Lin School of Medicine, National University of Singapore. She is currently pursuing a PhD focused on maternal–infant immunity and human milk immunology. Her research interests span maternal vaccination, breast milk immunology, neonatal infectious diseases, and translational immunology.
Beyond immunology research, Dr Low has led several quality improvement and innovation initiatives in neonatal care, including infection prevention and sustainability projects within the NICU. Her long-term goal is to develop a translational research programme focused on maternal–infant immunity, mucosal immunology, and vaccine-mediated protection during early life, with the aim of improving health outcomes for infants and children.
Dr Coral Lozada
Faculty Fellow, Houston Methodist Research Institute, USA
Coral Lozada, Ph.D., is a Faculty Fellow in the Office of Sustainability at Houston Methodist Hospital System, where she advances research and strategy at the intersection of healthcare operations, sustainability, and environmental resilience. With over a decade of experience spanning academic institutions, federal and local government, and community based organizations across the U.S., Mexico, and Cuba, Dr. Lozada brings a systems focused, globally informed perspective to some of the wicked problems that face healthcare and our gulf communities.
In her current role, she leads and operationalizes sustainability aligned research initiatives that integrate environmental risk factors—such as extreme heat and air quality—with clinical demand, operational planning, and community health outcomes. Her work supports executive decision making through data driven insights, cross functional collaboration, and strategic partnerships with clinicians, data scientists, and community stakeholders. She is actively engaged in grant development, program design, and talent development through mentoring students and early career professionals.
Dr. Lozada’s leadership approach emphasizes governance, transparency, and capacity building to drive scalable, institution wide impact. She is committed to embedding sustainability and equity considerations into organizational culture, strategy, and long term planning.
Prof. Teresa Magalhães
Professor, NOVA National School of Public Health, Portugal
Teresa Magalhães is a professor at the National School of Public Health, NOVA University of Lisbon, and a hospital manager. Her research focuses on digital health and the design of competency-based training programmes. She is a member of the IHF’s Governing Council and of the IHF’s Audit & Finance Committee.
Ms Maria Mateu
CSR Project Manager, Hospital Clínic Barcelona, Spain
María Mateu Herrando is a senior professional with more than 20 years of experience in Corporate Social Responsibility, communication, and social innovation within the healthcare sector. She currently serves as Project Manager in the CSR Area of Hospital Clínic de Barcelona, where she leads strategic initiatives focused on humanization, community engagement, and the integration of arts and culture into healthcare. Maria combines expertise in strategic communication, stakeholder engagement, and project leadership with a strong commitment to social value creation. Her work focuses on developing innovative models that generate measurable impact, foster cross-sector collaboration, and contribute to more human, sustainable, and people-centred healthcare systems.
Dr John McGraw
Executive VP - Product Strategy and New Business, HSO and Accreditation Canada, Canada
John McGraw, Executive Vice President, Products Strategy and New Business, is a leader adept at driving product and service transformation to create value across all phases of the product life cycle. He excels in orchestrating the development and commercialization of early-stage products, while heading organizational metamorphoses for targeted organic expansion and M&A activities. John has significant expertise in strategy, sales, marketing, licensing, acquisitions, and product launches as a senior executive at Canadian health services providers and medical device companies. His strategic guidance extends from academia to major pharmaceutical firms, augmented by extensive diagnostic-imaging experience in the device sector. John’s academic foundation is neuroscience, with an MSc and PhD in Applied Animal Biology from the University of British Columbia, where he had extensive hands-on laboratory research experience, reinforcing his ability to drive innovation and excellence from benchtop to the health care market.
Dr Michelle Medina
Executive Medical Director, Value Based Operations, Cleveland Clinic, USA
Dr. Michelle Medina is the Executive Medical Director for Value Based Operations and the Medical Director for Cleveland Clinic Connected in Asia Markets. Dr. Medina and her team are responsible for the health outcomes of populations in value-based arrangements, through a research-informed, mission-driven, holistic team approach. Working in close collaboration with Cleveland Clinic leaders, Dr. Medina leads strategic initiatives towards an integrated approach to achieving quality, appropriate care & sustainable outcomes for patients cared within the provider network. In her Cleveland Clinic Connected role within International & Emerging Markets, she leverages the same partnerships to support partner affiliates in achieving their clinical quality and operational excellence goals.
Dr Puteri Norliza Megat Ramli
Medical Officer/PhD Candidate, The National University of Malaysia, Malaysia
Dr Puteri Norliza binti Megat Ramli is a PhD candidate at Universiti Kebangsaan Malaysia (The National University of Malaysia) and a healthcare leader with extensive experience in health services management and hospital administration. She holds a Master of Science in International Health Services and Hospital Management from London South Bank University, United Kingdom, and previously served as Deputy Director of the National Cancer Institute (Institut Kanser Negara), Ministry of Health Malaysia.
Her research interests include lung cancer, incidental pulmonary nodules, artificial intelligence (AI), health economic evaluation, and technology adoption in healthcare. Her doctoral research examines the real-world implementation of AI-assisted detection of incidental pulmonary nodules on chest radiographs across Malaysian healthcare settings, encompassing assessments of diagnostic performance, economic value, and radiologist acceptance of AI-assisted diagnostic systems.
Drawing upon experience in healthcare leadership, cancer services, and academic research, Dr Puteri Norliza is committed to advancing evidence-based innovations that strengthen diagnostic safety, facilitate earlier identification of lung cancer, and support the sustainable and clinically acceptable integration of AI technologies into routine healthcare practice.
Mr James Merlino
EVP, COO, Joint Commission International, USA
James I. Merlino, MD, is Executive Vice President and Chief Operating Officer at Joint Commission. He oversees enterprise operations, strategic initiatives, and Joint Commission International, helping ensure the organization’s programs, services, and global activities are aligned to advance healthcare quality and patient safety worldwide. Dr. Merlino plays a key role in guiding operational performance and supporting the evolution of Joint Commission’s offerings to meet the needs of healthcare organizations and patients. Previously holding executive roles at the Cleveland Clinic and Press Ganey, he is widely recognized for his leadership in patient safety, quality improvement, and healthcare transformation.
Prof. Asad Mian
Head of Healthcare Transformation, Learning Programs & Systems, Evercare Group, UAE
Professor Asad Mian, MD, PhD, leads Healthcare Transformation, Learning Programs & Systems at Evercare Group across Pakistan, Kenya, and Nigeria. He applies human-centered design and pragmatic implementation science to strengthen systems, patient experience, workforce capability and adaptability, linking transformation to growth and financial performance.
He earned a PhD and trained in genetics and pediatrics in the United States before practicing pediatric emergency medicine as faculty at Baylor College of Medicine and Texas Children’s Hospital. He spent a decade at Aga Khan University as Professor and Chair of Emergency Medicine, founding its first healthcare innovation and incubation hub.
His work integrates research, education, quality improvement, frugal innovation, entrepreneurship, and leadership development in resource-constrained settings. He trains students, postgraduates, leaders, and frontline teams in context-sensitive problem-solving.
He co-founded Innovly, an innovation-management venture, and created Zalsa, a creative-movement approach to workforce well-being.
Dr. Mian publishes across genres: peer-reviewed research; multilingual child health literacy through Biloongra; narrative medicine, short fiction, and creative nonfiction in An Itinerant Observer; medical innovation in MEDJACK: The Extraordinary Journey of an Ordinary Hack; and essays for The Express Tribune.
Dr Susan Moffatt-Bruce
President, Beth Israel Lahey Health - Lahey Clinic, USA
Dr Susan D. Moffatt-Bruce, MD, FRCSC, PhD, MBA, MBOE, FACS, is Divisional President, Beth Israel Lahey Health, and President of Lahey Hospital & Medical Center in Burlington, responsible for leading all operational aspects of the academic medical center regarded for its clinic model of care. In 2024, she led the launch of the UMass Chan-Lahey Regional Medical School campus in Burlington, furthering Lahey’s advancement as a learning health system.
Prior to Joining Lahey in 2023, Dr. Moffatt-Bruce served as Chief Executive Officer of the Royal College of Physicians and Surgeons of Canada and Royal College International and was a faculty member and professor at the University of Ottawa. Previously, she served as executive director at The Ohio State University (OSU) Wexner Medical Center.
Dr Moffatt-Bruce was honored with the American Medical Association Women Physicians Section Inspiration Award in 2023, was named to Becker’s Hospital Review’s Women Hospital Presidents and CEOs to Know for both 2024 and 2025 and was recognized as one of the Top 100 Women-Led Businesses in Massachusetts in 2024 and 2025. Recently she has been honored as one of the Boston Business Journal’s 2025 Icon Award recipients as part of the Women Who Mean Business program.
Mr Sarwar Hussain Mohammed
CQI Specialist, King Fahad Medical Complex, Dhahran, Saudi Arabia
Sarwar Hussain is a healthcare quality, patient safety, and facility management professional with over 20 years of experience in hospital operations, accreditation, risk management, and quality improvement. He holds a Master of Hospital Management and is currently pursuing a PhD in Public Health. He is also a graduate of Harvard Medical School’s Executive Program in AI in Healthcare, with a strong interest in applying artificial intelligence to improve healthcare quality, patient safety, and operational excellence.
Throughout his career, Sarwar has led and supported numerous strategic initiatives, including the design and implementation of electronic incident reporting and risk management systems, medication management improvement projects, and multidisciplinary patient safety programs. He has extensive experience in international healthcare accreditation standards and continuous quality improvement.
His professional credentials include CPHQ, CPPS, PMP®, CMSO, CSSMBB, CKPI, IDHSE, NEBOSH, IOSH, NFPA, and FISQua. Sarwar serves as an Editorial Review Board Member for The Journal of Patient Experience and is an international speaker on healthcare quality, patient safety, facility management, sustainability, and healthcare innovation. He is passionate about advancing safer, smarter, and more sustainable healthcare systems through leadership, evidence-based practice, and digital transformation.
Ms Sílvia Moreira da Silva
Director, Hospital de Cascais, Portugal
Projects, Reporting & Contract Management Director at Hospital de Cascais (the only Portuguese Public-Private Partnership Hospital). Economist (Master’s thesis in Health Economics), Executive MBA, Master in Management (Master’s thesis in Emergency Department Optimization), 20 years of experience in the Health Sector (including 15 years as a Manager and Head of Operations of Health Units); writer of Health Case Studies and scientific articles and market research analysis in health magazines. IHF Young Executive Leader 2019. HIMSS EMRAM stage 7 project developer. International work experiences cover countries such as China, India, Canada and Mozambique.
Dr Elena Mornealo
Quality Director, Medpark International Hospital, Moldova
Elena Mornealo, MD, CPHQ, is Quality Director at Medpark International Hospital, the largest private multidisciplinary hospital in the Republic of Moldova. She leads hospital-wide initiatives in quality improvement, patient safety, accreditation, workforce engagement, and performance management.
She played a key role in Medpark’s Joint Commission International (JCI) accreditation and in the implementation of international quality and patient safety standards. Her professional interests include healthcare quality management, patient safety, workforce wellbeing, organisational culture, and data-driven improvement.
Before transitioning to healthcare quality leadership, Dr. Mornealo practised as an endocrinologist, bringing a strong clinical perspective to quality improvement and patient-centred care.
Dr. Mornealo is a Certified Professional in Healthcare Quality (CPHQ) and a member of the National Association for Healthcare Quality (NAHQ). She has participated in international healthcare leadership and quality programmes, including the HOPE Exchange Programme and the World Hospital Congress, and is committed to advancing sustainable, patient-centred healthcare systems through evidence-based improvement.
Dr Dominique Savio Mugenzi
Chairman, Rwanda Private Medical Facilities Association - RPMFA, Rwanda
Dr. Dominique Savio Mugenzi is a Senior Consultant Orthopedic Surgeon, entrepreneur, and health systems leader in Rwanda. He is the Owner and Managing Director of Ejo Heza Surgical Centre, a Specialized Hospital founded in 2016 as Rwanda’s first private surgical facility. Under his leadership, Ejo Heza has grown into a center of excellence providing high-quality surgical care in partnership with the Ministry of Health, insurers, and international organizations including Smile Train.
Dr. Mugenzi also serves as Chairperson of the Rwanda Private Medical Facilities Association, where he promotes collaboration, quality standards, and public-private engagement in healthcare delivery.
Before establishing Ejo Heza Surgical Centre, Dr. Mugenzi worked for 18 years at Kigali University Teaching Hospital, gaining extensive clinical and academic experience in orthopedic surgery. His career reflects a commitment to expanding access to safe, timely, and excellent surgical services in Rwanda and in the region.
Dr Dorcas Mulaya
Clinical Operations Manager, Avenue Healthcare, Kenya
Dr. Dorcas Mulaya is a Clinical Operations Manager at Avenue Hopsital-Parklands (Kenya) with more than 10 years of experience in healthcare management. She has led multidisciplinary initiatives that strengthen clinical operations, improve patient flow, enhance patient experience, and support the delivery of high-quality care.
Her work focuses on translating strategy into operational excellence by improving clinical processes, strengthening governance, and fostering collaboration across multidisciplinary teams. She has a strong interest in human-centered design and innovation in healthcare delivery, exploring practical solutions that improve patient experience and clinical outcomes. One such initiative is PediTales, which applies storytelling and human-centered design to create more engaging and child-friendly healthcare experiences.
Throughout her career, Dr. Mulaya has championed a culture of accountability, continuous learning, and service excellence, recognizing that sustainable healthcare transformation is achieved through disciplined execution, empowered teams, and patient-centered decision-making. She believes that operational excellence is not simply about efficiency—it is the foundation upon which safe, high-quality, and compassionate patient care is built.
Prof. Oxana Munteanu
Medical Director, Medpark International Hospital, Moldova
2023 – Present
Medical Director, Medpark International Hospital, Chișinău, Republic of Moldova
As Medical Director of Moldova’s only JCI-accredited hospital, I oversee clinical governance, quality and patient safety programmes, professional development initiatives, and multidisciplinary collaboration. My work focuses on implementing evidence-based practices, improving clinical outcomes, strengthening organizational performance, and fostering a culture of excellence.
2020 – Present
Consultant Pulmonologist, Medpark International Hospital
I provide specialized care for patients with complex respiratory diseases, including bronchiectasis, interstitial lung diseases, pulmonary vascular disorders, chronic pulmonary aspergillosis, and respiratory infections, working within multidisciplinary teams.
2016 – Present
Associate Professor, Division of Pulmonology and Allergology, Nicolae Testemițanu State University of Medicine and Pharmacy
Alongside my leadership responsibilities, I remain actively engaged in clinical practice, medical education, and research. Since 2008, I have been involved in undergraduate, postgraduate, and continuing medical education, mentoring students, residents, and physicians. I contribute to curriculum development and professional training programmes.
My research focuses on bronchiectasis, interstitial lung diseases, chronic pulmonary aspergillosis, pulmonary vascular diseases, and respiratory infections. I have authored more than 150 scientific publications, delivered over 100 presentations at national and international conferences, and serve as National Delegate of the European Respiratory Society for the Republic of Moldova.
Dr Afua Mzungu
Regional Team Lead, Avenue Healthcare, Kenya
Dr. Afua Mzungu is a physician and healthcare leader with a passion for transforming healthcare systems to deliver sustainable access, quality, and value for patients. Over the course of her career,she has transitioned from clinical practice into healthcare management, leading large-scale operational, strategic, and organizational transformation initiatives across Kenya.
Currently serving in senior healthcare leadership, Dr. Mzungu has been instrumental in driving the growth and evolution of integrated healthcare networks, with a particular focus on strengthening primary and ambulatory care models. She has championed the decentralization of leadership, empowered frontline teams to take ownership of performance, and led initiatives that have expanded access to specialist and diagnostic services closer to the communities they serve.
Her professional interests lie at the intersection of healthcare economics, health systems strengthening, value-based care, and sustainable healthcare financing. She is particularly interested in how innovative care delivery models can improve outcomes while maintaining financial resilience in resource-constrained environments.
At the World Hospital Congress, Dr. Mzungu shares practical lessons from leading healthcare transformation at scale, demonstrating how leadership, governance reform, and strategic investment can reshape healthcare delivery in emerging markets.
Dr Prem Kumar Nair
Group CEO, IHH Healthcare Group, Singapore
Dr Prem Kumar Nair was appointed Group CEO of IHH Healthcare on 1 October 2023, where he leads a team of 76,000 employees to realise IHH’s vision to be the world’s most trusted healthcare services network.
Dr Nair sets the strategic direction for the sustainable growth of IHH’s global network which today comprises 190 healthcare facilities, including 89 hospitals, in 10 countries. Guided by its Care. For Good. aspiration, Dr Nair continues to build on the IHH portfolio of reputable brands including Acibadem, Gleneagles, Fortis, Island, Mount Elizabeth, Pantai, Parkway and Prince Court- to touch lives and transform care globally.
Before his role as Group CEO, he served as CEO of IHH Singapore since 2020, where he played a pivotal role in strategic growth and international outreach. Prior to that, Dr Nair was with Raffles Medical Group for 27 years, where he held concurrent roles as Chief Corporate Officer, and Managing Director for Singapore Healthcare.
He is also a Justice of the Peace and an Adjunct Associate Professor at the National University of Singapore’s Saw Swee Hock School of Public Health. Dr Nair also serves as a Member of the Board of Governors for Sidra Medicine (Qatar).
Prof. Hyojin Nam
Assistant Professor, Eulji University, Republic of Korea
Dr. Hyojin Nam is an Assistant Professor in the Department of Healthcare Management at Eulji University. She is an accomplished researcher and educator specializing in international business, global marketing, and data-driven management frameworks. Prior to her current appointment, she accumulated extensive international teaching experience as an Visiting Professor at SolBridge International School of Business, where she taught graduate-level MBA courses entirely in English.
An active scholar, Dr. Nam has published multiple peer-reviewed papers in prestigious SSCI and Scopus journals, including the International Marketing Review and the Asia Pacific Business Review. Her research expertise spans quantitative methodologies, international business, and consumer behavior. At Eulji University, she bridges advanced business analytics with healthcare, focusing on developing students’ data literacy, medical tourism coordination, and practical hospital management strategies to prepare the next generation of healthcare industry leaders.
Dr Ram Narain
Chief Administrative Officer, Sheikh Shakhbout Medical City, UAE
Dr. Ram Kumar Narain, Chief Administrative Officer at SSMC, combines extensive medical expertise with deep experience in healthcare leadership, strategic planning, and administrative operations. He is responsible for overseeing operational and clinical services while guiding the development and execution of the organization’s annual operating plan in alignment with SSMC’s long term strategy. His medical training includes cardiac surgery at the University Hospital of Wales in Cardiff, United Kingdom, and Toronto General Hospital at the University of Toronto, Canada. To strengthen his leadership capabilities, he also completed management education at the Indian Institute of Management, Ahmedabad, and Singapore Management University.
After eight years abroad, Dr. Narain returned to India in 1999 to serve as CEO and Medical Director of a 110 bed heart institute. In 2006, he joined the Reliance Group and led efforts to establish Kokilaben Hospital, an 875 bed quaternary care facility in Mumbai. As Executive Director for fourteen years, he contributed significantly to hospital design, planning, commissioning, project management, operations, clinical governance, and strategic growth. From 2019 to 2023, he served as Chief Operating Officer of Emirates Hospitals Group in Dubai, managing a broad healthcare network across the UAE before joining SSMC.
Dr Relebohile Ncha
Chief Director, Hospitals and Tertiary Health Services, National Department of Health, South Africa
Dr Relebohile Ncha is medical Doctor, graduated with her medical degree from University of Cape Town in 2006. She furthered her studies in the field of Public Health Medicine where she obtained her master’s degree in public health, Master of Medicine in Community Health as well as the College of Medicine Fellowship in Public Health Medicine. Dr Ncha is a health systems and preventative medicine specialist and has extensive experience within the public and private health sector. These include working at various public hospitals within the Gauteng Department of Health as a medical officer, then ventured into public health and worked for the National Institute for Communicable Diseases. She then embarked on the journey into Health Management as a clinical manager at a tertiary hospital in Gauteng, and then served as Chief Executive Officer at Helen Joseph Hospital. Currently, she holds a position of a Chief Director of Hospitals and Tertiary health services and is also responsible for quality assurance and improvement, emergency medical services and forensic pathology services at the National Department of Health.
Mr Owen Wai Lok Ng
Health Informatics Analyst, The Hospital Authority (HA), Hong Kong
Owen Ng is a dual-background healthcare professional with Emergency Nursing experience and Health Informatics, currently serving as a Health Informatics Analyst at the Head Office of Hong Kong’s Hospital Authority (HA), managing Smart Hospital Clinical AI project development and implementation.
His major portfolio includes AI Patient Deterioration Prediction (improving clinical monitoring and patient outcomes with reduced mortality and length of stay), AI Imaging Detection (reducing missed diagnoses such as CXR lung mass, hip fracture, and CT brain intracranial haemorrhage), and AI Medical Report and Patient Summary tools (streamlining clinical documentation and operational efficiency).
Owen is committed to advancing patient safety and quality improvement, advocating evidence-based clinical AI as an enabler for better patient outcomes.
Ms Yu Ting Ngo
Nurse Clinician, National University Cancer Institute of Singapore, Singapore
Ngo Yu Ting is a Nurse Clinician at the National University Cancer Institute, Singapore (NCIS) with over 16 years of experience in haematology, oncology, hematopoietic stem cell transplantation (HSCT), and CAR-T cell therapy. She is passionate about advancing nursing practice through quality improvement, evidence-based care, and the development of clinical standards that enhance patient safety and outcomes.
Yu Ting has led and contributed to multiple award-winning quality improvement initiatives in HSCT and CAR-T therapy, with her work presented at international conferences including APBMT and EBMT. She serves as the HSCT Nursing Programme Lead at NCIS, driving curriculum development, competency advancement, and clinical practice standards in transplant and cellular therapy nursing while mentoring nurses in specialised care.
A strong advocate for professional development, Yu Ting is committed to nurturing the next generation of nurses through coaching, education, and leadership. Her interests include clinical innovation, nursing quality, and building a culture of continuous learning that empowers nurses to deliver safe, compassionate, and high-quality care.
Ms Phuong Ngoc Anh Nguyen
Deputy CEO, Phuong Chau Healthcare Group, Vietnam
Ms. Phuong Ngoc Anh Nguyen, MPH, is Deputy Chief Executive Officer and Group Quality Director of Phuong Chau Healthcare Group, a four-hospital private health system in Vietnam specializing in obstetrics, pediatrics, IVF, and multidisciplinary care, where more than 41,000 babies — over 4,000 of them through IVF — have been born. Under its unified governance model, the Group became the first Accredited JCI Enterprise in Southeast Asia (2024), following three individual JCI Gold Seal accreditations earned across its hospitals since 2022.
With nearly a decade of experience spanning health-systems research, hospital development, and executive leadership, Ms. Phuong directs the Group’s system strategy, quality and accreditation programs, PMO, and data-driven operations. She leads Phuong Chau’s ESG agenda — embedding sustainability into Facility Management and Safety through GRI-aligned Scope 1–3 greenhouse gas accounting, executive-level sustainability governance, renewable energy expansion, and KPI-linked environmental performance — positioning the Group among Vietnam’s pioneering EcoVadis-assessed healthcare organizations.
She began her career in health-systems and precision-medicine research at the Loscalzo Laboratory, Brigham and Women’s Hospital, Harvard Medical School. She holds an MPH in Healthcare Management from Boston University and is an alumna of Harvard Medical School’s Leadership in Medicine: Southeast Asia program.
Dr Nik Maryam Nik Ab Rahman
Medical Doctor, Hospital Tanah Merah, Kementerian Kesihatan Malaysia, Malaysia
Dr. Nik Maryam is a medical doctor and Head of the Public Health Unit at Hospital Tanah Merah, Ministry of Health Malaysia. She holds a Bachelor of Medicine and Bachelor of Surgery (MBBS) from Cyberjaya University College of Medical Sciences, Malaysia. She has also completed certification as an Occupational Safety and Health Coordinator (OSH-C) and Lead Auditor in ISO 22301:2019 Business Continuity Management System (BCMS).
Her professional work focuses on strengthening hospital operations through the integration of Operational Excellence, Lean-Good Service Delivery, Occupational Safety and Health, and business continuity principles. At Hospital Tanah Merah, she is involved in hospital-wide improvement initiatives related to patient flow, workforce safety, service continuity, contingency planning, and organizational resilience.
Drawing upon her experience in public health, occupational safety, quality improvement, and business continuity within a district hospital setting, Dr. Nik Maryam is committed to promoting practical, system-based approaches that improve patient experience, support staff well-being, and strengthen healthcare resilience. Her current work reflects a shift from reliance on individual heroism toward safer, more reliable, and sustainable hospital systems.
Ms Sharifa Nooruddin
Clinical Nurse Specialist-NICU, The Aga Khan University Hospital, Pakistan
Sharifa Nooruddin is a Clinical Nurse Specialist in the Neonatal Intensive Care Unit (NICU) at The Aga Khan University Hospital, Karachi, Pakistan. She earned her Bachelor of Science in Nursing (BScN) in 2019 and Master of Science in Nursing (MScN) in 2024 from The Aga Khan University.
She has over six years of experience in neonatal intensive care and has conducted multiple training programs for neonatal nurses. She has also led quality improvement initiatives focused on implementing evidence-based practices to enhance the quality of newborn care.
She contributed to the establishment of a Level II Neonatal Intensive Care Unit at The Aga Khan Maternal and Child Care Center, Hyderabad, applying her clinical expertise to strengthen neonatal services and improve the quality of care provided to newborns.
Ms Rizky Ocktarini
Cancer Patient Navigator, Dr. Sardjito Hospital, Indonesia
Dr. Rizky Ocktarini is a general practitioner at Dr. Sardjito General Hospital in Yogyakarta, Indonesia’s national referral center. She currently serves as the Head of the Integrated Cancer Centre, where she leads coordinated, patient-centred cancer care across multiple disciplines.
In 2023, Dr. Ocktarini completed the postgraduate programme in Cancer Patient Navigation (CPN) at the Tata Memorial Centre – Tata Institute of Social Sciences (TISS), India. She has since applied this expertise to strengthen cancer care in Indonesia and has been a key driving force behind the NAPAK (Navigasi Pasien Kanker) programme at Dr. Sardjito General Hospital. The initiative has significantly reduced the time to diagnosis, decreased treatment dropout rates, and improved patients’ quality of life, particularly for those with the most complex needs and limited access to care.
Dr. Ocktarini’s professional interests focus on patient navigation, healthcare quality, patient safety, and equitable access to cancer services. She is passionate about bridging clinical practice and healthcare management to transform innovative ideas into sustainable improvements. Through her leadership, she aims to integrate cancer services across the entire care pathway, close gaps in access, and deliver more coordinated, patient-centred care.
Mr Carlos Oliete
Executive Office and International Affairs, Manager, Catalan Hospital, Health & Social Services Association, Spain
Health economist and political scientist with extensive experience in strategic consulting, health policy, and organizational transformation in the healthcare and social sectors. He currently serves as Head of the Technical Office and International Relations at La Unió ( Catalan Hospital, Health & Social Services Association), where he leads the strategic direction of key projects, promotes knowledge management and benchmarking initiatives.
Carles has particular expertise in strategic planning, clinical and organizational management, patient and family experience, and international collaboration. He gas an Executive Master’s in Healthcare Management at ESADE and holds postgraduate degrees in Health Economics, Public Management, and Intelligence Analysis. He has been recognized internationally as a Young Executive Leader by the International Hospital Federation and is actively involved in innovation, governance, and future-oriented healthcare initiatives
Mr De Sheng Ong
Senior Research Assistant, Alexandra Hospital, Singapore
With a professional foundation as a clinical dietitian, De Sheng Ong brings a unique, patient-first perspective to healthcare technology. Currently a Senior Research Assistant at Alexandra Hospital, he specialises in bridging the gap between clinical care and advanced digital solutions.
De Sheng is spearheading two landmark initiatives within Singapore’s healthcare landscape. He serves as the project manager for a national cross-clusters voice AI project leveraging agentic technology to autonomously manage routine patient outreach—such as medication counselling and pre-procedure follow-ups—in a safe and engaging manner. Additionally, he conceptualized and leads the “Smart Meal Tray” proof of concept, which aims to streamline operational and clinical workflows, improve patient safety by ensuring accurate meal delivery, and actively reduce food waste.
His professional journey includes serving as a Senior Clinical Informatics Analyst, where he spearheaded critical Next-Generation Electronic Medical Record (NGEMR) go-lives across major health clusters using the Epic Hyperspace platform. De Sheng is a certified Project Management Professional (PMP) and Scrum Product Owner who holds a Master of Public Health (Epidemiology and Quantitative Methods) and a First Class Honours degree in Nutrition and Dietetics. His work focuses on leveraging scalable technology to optimise healthcare workflows and improve patient outcomes.
Mr Miguel Paiva
Chairman of the Board of Directors, Local Health Unit (ULS) of São José, Portugal
Miguel Paiva holds a degree in Economics from the Faculty of Economics of the University of Porto. He completed the coursework component of the Master’s in Health Services Management at ISCTE and a postgraduate degree in Hospital Management and Administration at Universidade Portucalense. He also completed the National Defence Auditors Course 2018/2019 at the Institute for National Defence (IDN), and has extensive additional training in the fields of economics and management, particularly in healthcare.He is currently Chairman of the Board of Directors of the Local Health Unit (ULS) of São José, based in Lisbon, one of the largest in the country. Prior to this, he served as Chairman of the ULS Entre o Douro e Vouga, an entity within the National Health Service responsible for managing the hospitals of S. Sebastião (Santa Maria da Feira), S. João da Madeira, S. Miguel (Oliveira de Azeméis), and Francisco Zagalo (Ovar), as well as primary healthcare units across the municipalities of Santa Maria da Feira, Oliveira de Azeméis, Ovar, Arouca, Vale de Cambra, and S. João da Madeira. He has also held senior leadership positions in other organizations within the Ministry of Health, as well as in a private healthcare unit.
Ms Mary Jane Palacay
Administrative Officer, Mariano Marcos Memorial Hospital and Medical Center, Philippines
Mary Jane Palacay, is an Administrative Officer engaged in program implementation, administrative management, and organizational operations within public health initiatives. She holds a Master in Business Administration and provides administrative and technical support to programs that strengthen newborn screening services and improve access to timely healthcare interventions for infants and families.
Her work involves coordinating activities, facilitating documentation and reporting requirements, supporting stakeholder engagement, and contributing to the successful implementation of newborn screening and capacity-building initiatives. Her professional interests include strategic management, process improvement, and innovative approaches that enhance healthcare service delivery and organizational efficiency.
Through her role, Ms. Palacay supports initiatives that strengthen health systems, promote workforce development, and enhance the quality, accessibility, and effectiveness of newborn screening services.
Mrs Bonnie Panlasigui
Senior VP (Market Area Health Plan Executive), Kaiser Permanente Santa Clara Medical Center and Kaiser Foundation Health Plan, USA
Bonnie Panlasigui, MHA, FACHE is a healthcare executive with twenty years of progressive leadership experience across various integrated health systems. Throughout the years, Bonnie has held C-suite and President roles with HCA, Alameda Health System, Dignity Health and Summa Health System. Currently, she serves as the Senior Vice President for Kaiser Permanente Santa Clara with 6,900 employees and over 400,000 Kaiser Permanente members.
In 2025, Bonnie was elected to the Board of Governors of the American College of Healthcare Executives (ACHE), having previously served as Regent-at-Large for District 5, covering the 12 west coast states w/ ACHE chapters. Her contributions to the field have earned her multiple honors, including ACHE’s Senior Level Healthcare Executive Award, national recognition as an “Up and Comer: 40 Under 40” award with Modern Healthcare and most recently, the “Women of Influence” award by the Silicon Valley Business Journal.
Bonnie holds a Master of Health Services Administration from the George Washington University and a Bachelor of Science in Health Promotion Disease Prevention from the University of Southern California. She is part Korean/Norwegian, is a California native, plays the violin for church worship teams, cooks Korean food and spends time with her loved ones.
Prof. Jung-Yul Park
Professor, Neurosurgery, Korea University Anam Hospital, Republic of Korea
Jung Yul Park, M.D, Ph.D. is currently working as a professor in Department of Neurosurgery, Korea University Anam Hospital since 1995. He served as adjunct professor of Medical Education and Medical Humanities for more than 20 years. Globally, he is President of World Medical Association. He also serves several important roles in World Federation of Medical Education.
Domestically, he currently serves as President of the Korean Academy of Neurological Sciences, Chair of Internatinal Affairs of the Korea Medical Association, Auditor and Chair of Medical Advisory Board of the Korean Academy Medical Sciences. He also serves as a member of board of directors of the Korea Health Information Service and Commitee Chair of the National Evidence-based Healthcare Collaborating Agency.
He is interested in basic & clinical research, and minimal invasive surgical treatments for chronic pain, functional disorders, and geriatric disorders. He is also interested in Climate Medicine, Medical Inofrmatics, and Administration and Management of hospitals and health care systems with many years of teaching experiences.
Dr Lia Partakusuma
Postgraduate Lecture, Hospital Management Program, YARSI University, Indonesia
Dr. Lia Partakusuma is a Clinical Pathologist and healthcare executive with extensive experience in hospital leadership, clinical governance, and laboratory medicine. She earned her medical degree from Universitas Padjadjaran, completed specialist and subspecialist training in Clinical Pathology and Infectious Diseases at Universitas Indonesia, obtained a Master of Management and a Master in Hospital Management, and received a Doctorate in Epidemiology from Universitas Gadjah Mada.
She served as Medical Director of Indonesia Healthcare Corporation (IHC) until December 2025, overseeing medical operations and clinical governance across 38 hospitals and 68 clinics. Previously, she held executive leadership positions in major Indonesian Ministry of Health referral hospitals, including Persahabatan Hospital, Fatmawati Hospital, and the National Cardiovascular Center Harapan Kita. She currently leads the Master Program in Hospital Management at YARSI University, Jakarta.
Dr. Lia has also served in leadership roles within PERSI, IHF, PDS PATKLIN, WASPALM, ASPaLM, APFCB, IFCC and IACC. Her professional interests include hospital management and governance, healthcare quality, laboratory medicine, infectious diseases, and sustainable healthcare.
Ms Sin Yee Peck
Senior Nurse Clinician, Alexandra Hospital, Singapore
Sin Yee is a seasoned nursing leader with over 18 years of experience spanning surgical, inpatient, specialty outpatient, and community care settings. She began her career as a surgical specialty-trained nurse and has since developed a diverse portfolio grounded in patient-centred care, clinical excellence, and service innovation.
In 2019, Sin Yee was appointed Program Nurse Lead for Alexandra Hospital’s FAST (Acute) Program, where she co-developed and implemented a nurse-led inpatient care model in close partnership with the Physician Lead. She played a key role in empowering senior staff nurses to deliver holistic care while strengthening patient transitions across the care continuum.
In 2024, she led the expansion of Alexandra Hospital’s Virtual Care Centre (VCC), a multidisciplinary model delivering virtual care to patients in the community. This initiative is being scaled across the National University Health System to improve access and continuity of care.
Since 2025, Sin Yee has been spearheading the development of a Virtual Nursing program at Alexandra Hospital, integrating digital solutions to enhance care delivery. She continues to champion innovation by building nursing capabilities, fostering a culture of continuous improvement, and driving transformative, technology-enabled models that improve patient outcomes.
Prof. Ana Rita Pedro
Professor, NOVA National School of Public Health, Portugal
Ana Rita Pedro, PhD, is a public health researcher and academic at the National School of Public Health, NOVA University Lisbon, Portugal. She holds a PhD in Public Health, a Master’s degree in Social Policy, and a Bachelor’s degree in Social Policy. Her work focuses on health policy, health services management, health literacy, patient-centred care, and public health research.
Since 2023, she has served as Adjunct Coordinator of the PhD Programme in Health Sciences and Well-being at NOVA University Lisbon, combining teaching, research, and academic leadership. She is also an integrated member of the Comprehensive Health Research Centre (CHRC) and a member of the Executive Committee of the Academic Network of Health Literacy (RALS).
AR Pedro has published extensively in international peer-reviewed journals on topics including health literacy, chronic disease management, telemedicine, artificial intelligence in healthcare, cancer research, and patient engagement. She has coordinated and participated in several national research initiatives, including the COVID-19 Barometer: Social Opinion project. Her research contributes to improving health systems, promoting health literacy, and strengthening patient-centred approaches to healthcare delivery and policy.
Dr Jonathan Perlin
President and CEO, Joint Commission, USA
Jonathan B. Perlin, MD, PhD, is President and Chief Executive Officer of the Joint Commission enterprise, which includes Joint Commission, Joint Commission International (JCI), and the National Quality Forum (NQF). Previously, as President, Clinical Operations, and Chief Medical Officer, HCA Healthcare, Dr. Perlin led clinicians, data scientists and researchers in developing a learning health system model for improving care across 189 hospitals. His team’s work achieved national recognition for preventing elective pre-term deliveries, reducing maternal mortality, increasing sepsis survival, and developing public-private-academic partnerships for improving infection prevention and treating COVID-19. Before HCA, Dr. Perlin was Under Secretary for Health in the U.S. Department of Veterans Affairs (VA). He led VA to national prominence for the first national electronic health record and benchmark clinical performance. An elected member of the National Academy of Medicine (NAM), he has co-chaired initiatives on digital health, combatting opioids and sustainable healthcare. He has served on numerous boards and commissions (including MedPAC and the CBO Panel of Health Advisors) and holds faculty appointments at Vanderbilt University as a Clinical Professor of Health Policy and at Virginia Commonwealth University as an Adjunct Professor of Health Administration.
Dr Elizabeth Pfoh
Staff / Associate Professor, Cleveland Clinic, USA
Dr. Pfoh holds various roles at Cleveland Clinic, including Associate Professor of Medicine, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University; Director, Center for Value-Based Care Research Fellowship Program; Staff, Internal Medicine; and Evaluation Lead, Value-Based Operations. She earned a PhD in Health Services Research from the Johns Hopkins Bloomberg School of Public Health and subsequently completed a fellowship in General Internal Medicine at the Johns Hopkins School of Medicine. She has a Master’s in Public Health from Columbia University. Her h-index of 33 demonstrates her consistently and widely cited publication record. She is the PI of an NIH-funded R34 grant and is a co-investigator on studies funded by NIA and the CDC. Her work focuses on understanding how to deliver timely and effective care to primary care patients.
Prof. Mark Jeembs Pineda
Nurse II, Tondo Medical Center, Philippines
Mark Jeembs M. Pineda, RN, PBT(ASCPi), MHPEd, DHPEd, FAcadMEd, IPFPH, FIOASD, is a Medical-Surgical Nurse at the North Wing of Tondo Medical Center, a tertiary teaching and training hospital in Manila, Philippines. He previously served in the institution’s Public Health Unit, contributing to disease surveillance and health promotion initiatives.
He earned his Master of Health Professions Education and Diploma in Health Professions Education from the University of the Philippines Manila through the National Teacher Training Center for the Health Professions. He is a Fellow of the Academy of Medical Educators (United Kingdom), an International Practitioner of the Faculty of Public Health (United Kingdom), and a Fellow of the International Organization for Academic and Scientific Development.
His professional and scholarly work focuses on healthcare leadership, health professions education, workforce development, public health, patient safety, and organizational improvement. He has presented research at national and international conferences across Asia and Europe and has contributed to initiatives that strengthen leadership capacity and professional development in healthcare settings.
Drawing from experiences in clinical nursing, public health, research, and education, he remains committed to advancing evidence-informed practice, leadership development, and healthcare quality to improve patient outcomes and strengthen health systems.
Dr Howard Podolsky
CEO, Johns Hopkins Aramco Healthcare, Saudi Arabia
Dr. Howard S. Podolsky is a distinguished physician executive with over 25 years of leadership experience across healthcare management, clinical practice, and health law. He earned his Doctor of Medicine from the State University of New York at Buffalo, his Juris Doctor as a dean’s scholar from Saint Louis University School of Law, and his MBA from Washington University’s Olin School of Business.
As Chief Executive Officer of Johns Hopkins Aramco Healthcare (JHAH), Dr. Podolsky oversees one of the most prominent healthcare joint ventures in the world, driving excellence in clinical outcomes, operational performance, and patient experience. His career spans senior leadership roles, including Group CEO of HC1/Cambridge Medical and Rehabilitation Centers (Saudi Arabia and United Arab Emirates), Group Chief of Staff at Abu Dhabi Health Services, and executive roles in the United States, including Vice President of Medical Underwriting for American General Life Companies. Dr. Podolsky pioneered the development of the first physician-led ACO in the United States. He also serves as chairman of The Cabin, the leading provider of addiction medicine rehabilitation in Southeast Asia. Dr. Podolsky continues to advance healthcare transformation, strengthen organizational performance, and deliver sustainable value to patients, providers, and stakeholders worldwide.
Ms Wing Yan Venessa Poon
Clinical Psychologist, Hospital Authority, Hong Kong
Ms. Wing Yan Venessa POON is a Clinical Psychologist with the Corporate Clinical Psychology Services of the Hospital Authority of Hong Kong, where she dedicates her expertise to nurturing the psychological wellbeing of the public healthcare workforce. In her everyday role, she provides comprehensive individual and group clinical consultations and therapeutic treatments for staff, while also delivering timely crisis intervention services during critical events such as staff sudden death, workplace violence, and medical incidents. Grounded in these frontline experiences, she designs and conducts tailored training and workshops aimed at promoting staff psychological wellbeing and resilience.
Beyond direct clinical care, she provides professional supervision to hospital-based peer support teams and maintains close working relationships with cluster- and hospital-level management. Through these partnerships, she coordinates critical incident responses and drives various mental health initiatives, working to ensure support is effectively tailored and delivered to each and every staff member. She is honored to bring the insights gained from her work to the global dialogue at the World Hospital Congress.
Mr George Popescu
Head of IT - Neurosciences, Neurocenter and AI HUB, Geneva University Hospitals (HUG), Switzerland
George Popescu is Head of IT for the Department of Clinical Neurosciences, the Neurocenter, and the AI HUB at Geneva University Hospitals (HUG).
He leads the digital strategy, IT projects roadmaps and operations across all Neurosciences specialties, ensuring that the technology landscape evolves with clinical and research needs, overseeing the full lifecycle of solutions, data management and analytics capabilities, and the integration of emerging technologies such as AI, VR, AR. He manages end‑to‑end delivery of IT initiatives from strategic planning to execution while driving continuous improvement. Passionate about collaborating with a wide range of IT experts, George leads the IT Neuro community broadening his impact and facilitating knowledge management.
Holding a PhD in Enterprise Architecture from EPFL and an Executive MBA from IMD, George has built his career around managing complex IT ecosystems and translating evolving user requirements into robust, scalable solutions.
Beyond his role, George advises organizations on digital transformation, product strategy, and health‑tech innovation, leveraging his international experience across enterprise IT.
Prof. Dr Mrs Klara Posfay-Barbe
Medical Director, Geneva University Hospital, Switzerland
Professor Klara Pósfay-Barbe is a renowned Swiss pediatrician and infectious disease specialist. She was appointed Chief Medical Officer of the Geneva University Hospitals (HUG), becoming the first female physician to hold this position at a university hospital in Switzerland. A graduate in medicine with a doctorate from the University of Geneva in 1994, she completed her pediatric training in Geneva and went on to complete a three-year postdoctoral fellowship at the Children’s Hospital of Pittsburgh (USA), specializing in pediatric infectious diseases and earning a Master’s degree in clinical research.
Upon returning to the HUG in 2004, she led the Pediatric Infectious Diseases Unit and coordinated the Pediatric Clinical Research Platform. In 2017, she was appointed Head of General Pediatrics and, in the same year, became a full professor at the University of Geneva Faculty of Medicine.
Her research focuses on immunocompromised children, particularly transplant recipients, their vaccine responses, and the detection and management of viral and bacterial infections, as well as host-pathogen interactions. She is also interested in the ethical challenges of clinical research in children.
Deeply committed to training young physicians, she continues to practice general pediatrics, particularly with migrant children.
Adj. Prof. Mark Puhaindran
Chairman Medical Board, National University Hospital, Singapore
Adj. Prof Mark Puhaindran graduated from the National University of Singapore, and did his specialty training in Hand and Reconstructive Microsurgery at the National University Hospital, leading to his specialist accreditation in Hand Surgery. Following this, he was awarded the Health Manpower Development (HMDP) Award and did a fellowship in Musculoskeletal Oncology at Memorial Sloan-Kettering Cancer Centre in New York, USA. Adj Prof Puhaindran was Head of the Department of Hand and Reconstructive Microsurgery from 2021 to 2024 and took over as Chairman of the Medical Board at the end of 2024.
Dr Yongyin Qui
Consultant, Singapore General Hospital, Singapore
Dr Qiu Yongyin is a Consultant of Department of Emergency Medicine at Singapore General Hospital. Dr Qiu received his Doctor of Medicine from Shanghai Medical College, Fudan University in 2012. He was subsequently elected as a Member of the Royal College of Surgeons of Edinburgh in 2016. He attained his Master of Medicine in Emergency Medicine from National University of Singapore in 2020. He completed his Emergency Medicine residency training with Singhealth in 2022 and was accredited as a specialist in 2023. He has special interest in transitional care, observational medicine, and digital health.
Mr Iffat Rafi
Senior Assistant Manager, Singapore General Hospital, Singapore
Mr Iffat Rafi is a healthcare innovation practitioner focused on translating emerging technologies into practical, scalable solutions that improve clinical workflows and patient care. His work spans AI-assisted diagnostics, Robotic Process Automation (RPA), and ambient clinical documentation technologies.
He has led the implementation of Singapore’s first AI-assisted mammogram reader, trained more than 100 hospital staff in RPA, and deployed numerous automation solutions to improve operational efficiency. More recently, he spearheaded the large-scale implementation of an ambient AI scribe solution, supporting over 1,800 users and generating more than 32,000 clinical notes. He also co-authored a publication in the Journal of Medical Internet Research (JMIR) on the real-world impact of ambient AI documentation, based on an administrator-led time-motion study.
Ms Aishath Rahila
International Surveyor, Joint Commission International, USA
Aishath Rahila is a global healthcare executive with expertise in quality improvement, patient safety, infection prevention and control, health informatics and digital health transformation. She has held senior leadership positions in quality governance and patient safety, leading hospitals through accreditation and regulatory compliance.
In her current role as a Joint Commission International Surveyor, Aishath partners with hospitals and health systems worldwide to evaluate healthcare quality, strengthen governance and support organizations in achieving high reliability, zero patient harm, and sustained patient safety.
Aishath has extensive expertise in digital health and AI, with a focus on electronic health record integration, clinical informatics, data-driven decision-making and healthcare systems redesign. With over a decade of experience as a certified infection control practitioner, she continues to contribute to infection control and antimicrobial stewardship practices through global mentorship. Her experience also includes commissioning of major hospitals, including one of the first tertiary pediatric hospitals and an accredited liver transplant center in the Middle East. She continues to contribute to advancing safer, smarter, and resilient healthcare systems through quality leadership, digital innovation and international collaboration.
Ms Laia Raich
Head of Pharmacy Department, Fundacio Sanitarai Mollet University Hospital, Spain
Ms Laia Raich has served as the Head of the Pharmacy Department at the Fundació Sanitària University Hospital of Mollet (FSM) for the past one and a half years, where she is responsible for the overall management of medication care and medication protocols.
She leads a team of 15 professionals and is a senior hospital pharmacist with extensive experience in clinical pharmacy services within hospital settings. Her expertise includes medication management, the development and implementation of clinical protocols, patient safety, and multidisciplinary collaboration. As both a healthcare professional and a manager, she is recognised for her leadership, collaborative approach, and commitment to delivering efficient, patient-centred care.
Mr Abdur Rauf
CEO And PhD Scholar, International Islamic University Islamabad Pakistan/MDS, Pakistan
Abdur Rauf is a professional engineer, researcher, and healthcare innovator specializing in the intersection of Healthcare 4.0, Artificial Intelligence, and digital transformation. He is the Founder and Chief Executive Officer of Multi Dynamic Solutions, a firm dedicated to driving tech-enabled modernization and operational excellence across complex industries.
As a PhD Scholar in Engineering Management at the International Islamic University Islamabad (IIUI), his research focuses on using Sustainable Lean Six Sigma frameworks and the DMAIC cycle to optimize healthcare systems, mitigate waste, and improve patient safety, particularly in Low- and Middle-Income Countries (LMICs).
An alumnus of the International Hospital Federation (IHF) Young Executive Leaders program, Abdur Rauf actively contributes to global health policy networks and serves as an alumni mentor for international healthcare safety initiatives. He is also a co-developer of LifePulse, an innovative medical record application designed to streamline digital health infrastructure. A frequent speaker at global clinical summits and congresses, he is dedicated to bridging the gap between advanced engineering concepts and data-driven policymaking to build resilient, equitable healthcare systems worldwide.
Dr David Reich
Chief Clinical Officer, Mount Sinai Health System, USA
David L. Reich, MD. Chief Clinical Officer of the Mount Sinai Health System and President of The Mount Sinai Hospital (New York City). Dr. Reich joined Mount Sinai in 1984. He is the Horace W. Goldsmith Professor of Anesthesiology and was Chair of the department from 2004 to 2014. He was appointed as President of The Mount Sinai Hospital in 2013. Dr. Reich was named Chief Clinical Officer of the Mount Sinai Health System in 2024. An academic cardiac anesthesiologist, he has published more than 200 articles, editorials, and book chapters. As a hospital executive, he has enhanced safety and quality by forming an institute for critical care medicine, rapidly deploying digital innovation tools including AI-enhanced clinical decision support, and leading in COVID-19 care and diagnostics.
Dr Aldren Remon
Patient Experience Head, Saint Louis University - Sacred Heart Medical Center, Philippines
Dr. Aldren Rodriguez Remon, RN, CHA, FANSAP, is the Patient Experience Head and Chair of the Total Quality Management Committee at Saint Louis University–Sacred Heart Medical Center (SLU-SHMC), Baguio City, Philippines, where he leads strategic initiatives in patient experience, quality improvement, healthcare innovation, and organizational excellence. He collaborates closely with hospital leaders to advance patient-centered, future-ready healthcare aligned with international quality and sustainability standards.
An accomplished hospital leader and academic, Dr. Remon serves as a Professor at Saint Louis University’s School of Advanced Studies and the School of Nursing, Allied Health, and Biological Sciences. He earned his Doctor of Philosophy in Nursing (PhD) with the distinction of Meritus from Saint Louis University and is completing a Doctor of Philosophy in Management.
Dr. Remon is an International Hospital Federation (IHF) Young Executive Leaders 2024 Alumnus and co-leads SLU-SHMC’s healthcare sustainability initiatives and environmental stewardship into hospital practice. As a speaker, researcher, and healthcare leader, he is passionate about shaping patient-centered, compassionate, and technology-enabled health systems that improve patient outcomes and organizational performance.
Dr Philipp Rohde
Corporate Marketing Strategy Lead, Healthcare AI, Siemens Healthineers, Germany
Dr. Philipp Rohde is the Corporate Marketing Strategy Lead for Healthcare AI at Siemens Healthineers. Since 2024, he has been responsible for shaping strategic initiatives that accelerate the adoption of a global portfolio of artificial intelligence solutions in healthcare and drive innovation, digital transformation, and sustainable growth across the healthcare sector.
Previously, he held a range of leadership positions at Siemens Healthineers in marketing, portfolio management, and business strategy, including Head of Marketing for Photon-Counting CT, Head of Portfolio Management for Cardiovascular Care, and Head of Marketing for Cardiology Solutions. His work has focused on bringing innovative imaging and cardiovascular solutions to market, shaping portfolio strategy, and translating technological advancements into clinical and customer value.
Mr Patrick Runnels
CMO, Veale Healthcare Transformation Institute, USA
Patrick Runnels is a nationally recognized physician leader and psychiatrist whose career has focused on guiding transformation within healthcare systems large and small to maximize value while improving access and outcomes for the most vulnerable and complex patients. He currently serves as Chief Medical Officer for the Veale Healthcare Transformation Institute and holds the Ann S. and Anthony J. Asher Chair in Community Health at University Hospitals Health Systems in Cleveland, Ohio. Prior to that he served as Chief Medical Officer of Population Health, during which time University Hospitals ranked among the most successful Accountable Care Organizations in the country, generating nearly $200 million dollars in shared savings. He is currently Co-Principal Investigator for a John Templeton Foundation grant to study and disseminate frameworks for transformational leadership in healthcare.
Dr Runnels is a Professor of Psychiatry at Case Western Reserve University School of Medicine. He attended medical school at the University of Missouri, Columbia, completing General Psychiatry Residency at Mount Sinai Hospital in New York City, and the Public Psychiatry Fellowship at Columbia University. He also completed his Executive MBA at Case Western Reserve University Weatherhead School of Management.
Dr Emmanuel Rupert
Managing Director and Group CEO, Narayana Hrudayalaya Ltd., India
Dr Emmanuel Rupert is the Managing Director and Group Chief Executive Officer of Narayana Health since 2019. A graduate of Banaras Hindu University, he joined Narayana Health in 2000 as Chief Consultant in Anaesthesia and Director of Academic Services. Over the years, he has served in several roles including clinician, medical administrator, and Group Medical Director before assuming his current leadership position.
Dr Rupert is widely recognized for transforming clinical expertise into strategic healthcare leadership. During the COVID-19 pandemic, his leadership strengthened clinical capacity, improved cost management, and streamlined operations, enabling the organization to recover quickly and sustain growth.
He has overseen multiple greenfield and brownfield expansions while guiding Narayana Health into a new era of healthcare innovation. A strong advocate of technology-driven healthcare, he is leading initiatives to integrate data analytics, artificial intelligence, and Iot to build a digitally enabled healthcare ecosystem.
Under his leadership, Narayana Health achieved enterprise-level accreditation from Joint Commission International, reinforcing its commitment to quality, patient safety, and clinical excellence across its healthcare network.
Mr John Kristoffer Sacro
Project Development Officer II, Mariano Marcos Memorial Hospital and Medical Center, Philippines
John Kristoffer B. Sacro, RN is a Program Development Officer II at the Newborn Screening Center – Northern Luzon (NSC-NL), hosted by the Mariano Marcos Memorial Hospital and Medical Center in Batac City, Ilocos Norte. He is currently pursuing a Master’s Degree in Community Health Development at Benguet State University in La Trinidad, Benguet. As a registered nurse and public health professional, he has been actively involved in implementing, monitoring, and continuously improving the Newborn Screening Program across Northern Luzon. His work focuses on strengthening program operations, enhancing service delivery, and promoting quality assurance initiatives that contribute to the timely detection and management of congenital disorders among Filipino newborns. Furthermore, He actively contributes to program evaluation, research, and data management to drive evidence-based health outcomes. Dedicated to service excellence, Mr. Sacro remains committed to advancing equitable access to newborn screening, fostering partnership collaboration, and ensuring early detection and comprehensive follow-up care for every Filipino child.
Prof. Vincent Sai
Group CEO and Partner, Modality Partnership, UK
Prof Sai brings over 25 years’ experience in primary care, population health management and large-scale healthcare transformation. As Group CEO and Partner of Modality Partnership, he has led the development and delivery of at-scale primary and community care models and advised health systems nationally and internationally. His experience is particularly relevant to translating strategy into practical operating models, integrating services across organisational boundaries and using data, digital, workforce and partnership approaches to improve population outcomes.
Dr Aamena Salar
GP Partner, GP with Specialist Interest in Women's Health, Modality Partnership, UK
Dr Aamena Salar is a General Practitioner based in Birmingham, UK, with an extended role in Gynaecology and an Executive MBA (Distinction) from Warwick Business School. She founded the Modality Community Gynaecology Service in 2015, part of the NHS Vanguard five-year forward plan, before serving as Medical Director of Modality Outpatient & Private Services, where she established the Birmingham Women’s Health Hub: an independent, community-based model integrating primary and specialist gynaecology care across 18 outpatient specialities and serving over 150,000 people per annum. The hub has been cited nationally by the RCOG as an exemplar in women’s health service design.
Dr Salar holds the DRCOG and DFSRH diplomas, alongside postgraduate diplomas in Community Gynaecology and Diagnostic Hysteroscopy from the University of Bradford. She sits on national advisory boards including the Primary Care Women’s Health Forum and the Faculty of Sexual & Reproductive Healthcare, and advises policymakers through parliamentary and RCOG forums on women’s health strategy.
Her research includes co-authorship of a novel biomarker approach to ovarian cancer diagnostics and a co-contribution to the RCOG’s national position statement on uterine fibroid care. Dr Salar is a frequent speaker and media contributor on women’s health equity, integrated care, and primary care-led transformation.
Mr Serene Samuel
COO, Almora General Hospital, Philippines
Serene Samuel is the Chief Operating Officer of Almora General Hospital in the Philippines. With more than 20 years of leadership experience across healthcare, technology, telecommunications, media, services, and FMCG, he brings a cross-sector perspective to building purpose-driven and sustainable organizations.
Before assuming the COO role in 2025, he served as a management consultant supporting AGH’s organizational and human capital development. He led the creation of the hospital’s structured Nurse Training Program, integrating values formation, clinical competency, mentorship, leadership development, and global readiness. This replicable initiative has contributed to measurable improvements in workforce and clinical outcomes.
His work focuses on value-based healthcare, organizational culture, workforce resilience, and the development of future-ready healthcare leaders. He is particularly interested in translating leadership strategy into measurable operational outcomes that are sustainable and scalable. His work has been featured by Hospital Management Asia and presented as a Lightning Talk at the 48th IHF World Hospital Congress in Geneva in 2025. He currently serves as a reviewer for the IHF i-to-i Innovation Hub.
His initiatives demonstrate an ongoing commitment to strengthening sustainable human capital systems and developing the next generation of healthcare leaders.
Ms Shannan Saunders
Emergency Manager, Southlake Health, Canada
Shannan Saunders is a healthcare emergency management leader and academic researcher specializing in organizational resilience, climate adaptation, and business continuity in Canadian hospitals. Drawing on more than two decades of experience across emergency medical services, public policy, and hospital operations, she currently advances integrated resilience, sustainability, and continuity programs that bridge clinical care, infrastructure, and community partnerships. Her work focuses on embedding climate-informed risk assessment, low‑carbon care models, and robust continuity of operations into everyday hospital governance and quality improvement. She holds a Master’s degree in Disaster and Emergency Management and is pursuing a Doctor of Business Administration with a focus on industrial-organizational psychology and healthcare resilience.
Ms Petra Sayej
Head of Project Office, Bethesda Children’s Hospital, Hungary
Petra Sayej works as Head of the Project Office at Bethesda Children’s Hospital, one of Hungary’s leading paediatric healthcare institutions. She coordinates strategic national and international healthcare development programmes focusing on workforce development, healthcare innovation, health promotion, patient engagement, education and organisational development.
Her work includes the design, implementation and management of large-scale healthcare initiatives addressing child health, mental health, digital wellbeing, patient safety, healthcare workforce development and sustainability. She has contributed to the development of nationwide programmes and awareness campaigns reaching healthcare professionals, children, families and communities across Hungary.
Petra is actively involved in several European collaborations and EU-funded projects, including the Hope4Kids Joint Action under the EU4Health Programme, which aims to strengthen paediatric palliative care across Europe. She also supports innovative initiatives focused on digital health challenges, peer education, anaphylaxis awareness, nursing development and family-centred care.
Passionate about creating measurable social impact, Petra works at the intersection of healthcare, education and innovation, building partnerships that translate strategic ideas into practical and sustainable solutions. At this conference, she presents Bethesda Children’s Hospital’s comprehensive nursing development programme and shares experiences in strengthening nursing retention, professional development and workforce resilience.
Dr Olga Schiopu
CEO, Medpark International Hospital, Moldova
Olga Schiopu is a physician and healthcare executive with more than 15 years of leadership experience in hospital management. She is the Chief Executive Officer of Medpark International Hospital, Moldova’s first and largest multidisciplinary private hospital. Beginning her career at Medpark as a neurologist, she advanced through clinical and executive leadership roles, including Medical Director, before becoming CEO.
Under her leadership, Medpark has strengthened its position through international quality standards, digital transformation, sustainability initiatives, and regional healthcare partnerships. Beyond her role at Medpark, Olga actively contributes to the development of Moldova’s healthcare system through professional associations, public-private dialogue, and policy discussions focused on quality of care, patient safety, healthcare financing, workforce development, and innovation. She is also an active participant in European healthcare management forums, advocating for patient-centered care, collaboration, and sustainable healthcare transformation.
Mrs Jessica Schiött
Chief Nurse Officer, Sahlgrenska Universitetssjukhuset, Sweden
Jessica Schiött, RN, MSc, is Chief Nurse Officer at Sahlgrenska University Hospital, one of Scandinavia’s largest university hospitals. She provides strategic leadership for nursing, workforce development, quality improvement, and healthcare innovation. With extensive experience in clinical nursing, executive leadership, and healthcare transformation, Jessica is a strong advocate for person-centred care and team-based healthcare. She has led initiatives in nursing leadership development, digital innovation, and new models of care, including hospital-at-home services. Jessica is actively engaged in national and international collaborations focused on strengthening healthcare systems and advancing the nursing profession. As a healthcare leader, she is passionate about fostering dialogue across professions, organisations, and countries to support innovation, quality, and sustainable healthcare.
Mr Christian Schuhmacher
Executive Chairman of the Board, Emirates Hospitals Group, UAE
Christian Schuhmacher is a seasoned healthcare executive and board director with over 20 years of international experience in healthcare investments, management, and strategy. As the Founder and Managing Director of Swissglobal Advisory, he provides strategic advisory services to healthcare investors and organizations across the Middle East, Europe, and beyond.
Christian holds multiple board positions, including Executive Chairman of Emirates Hospital Group Dubai Board, Non-Executive Board Member at VAMED Switzerland and smc Hospital Group in Saudi Arabia, and Non-Executive Director at Awali Hospital in Bahrain. Previously, as Managing Director at VAMED, he played a key role in expanding the international footprint of the healthcare service vertical across the Middle East, South-East Asia, and Africa. His expertise includes healthcare management, turnarounds, and growth strategies, as well as operational transformation and clinical strategy. He has successfully led major healthcare institutions, including King’s College Hospital London in Dubai and Mediclinic City Hospital Dubai, driving sustainable growth and innovation.
With a Master of Law from the University of Basel and an Executive MBA from the University of St. Gallen, Christian combines legal, financial, and operational acumen to drive sustainable growth in the healthcare sector.
Dr Klaus Schuster
Group CEO, Vitrea, Austria
Klaus Schuster asserts that the synergy between private-sector innovation and clinical excellence is fundamental to a thriving global health ecosystem. As Group CEO of VITREA Group, he leads one of Europe’s premier specialized rehabilitation providers. Under his leadership, VITREA operates over 80 facilities across the DACH region, where a dedicated team of 14,000 employees care for more than 220,000 patients annually.
A trained physician specializing in internal medicine and nephrology, Klaus brings nearly 30 years of healthcare expertise to the global stage. He uniquely bridges the gap between deep clinical knowledge and strategic operational leadership. His session, “Private Healthcare’s Unique Contribution to a Successful Healthcare Sector,” draws on his experience leading VITREA’s landmark 2024 transition into an independent, high-growth healthcare enterprise backed by PAI Partners and Fresenius. He has since accelerated the group’s expansion via the 2025 acquisition of the Paracelsus group and a fundamental restructuring of the organization’s leadership and digital infrastructure.
Drawing on leadership roles at Roche and CARIS Life Sciences, Klaus champions standardized processes and digitalization to deliver scalable, high-quality clinical care. He is currently driving VITREA’s ambitious “Strategy 2030+” to establish the organization as Europe’s preeminent rehabilitation provider through innovation and disciplined, strategic growth.
Mr Timothy Seay-Morrison
Senior VP, Stanford Health Care, USA
Timothy Seay-Morrison is the Senior Vice-President of the Stanford Medicine Cancer Center. He leads the strategic, business, clinical and operational functions for the cancer system and is the executive leader of future cancer center developments. Previously, Timothy served as the Sr VP of the Service Lines and the Chief of Ambulatory Care Operations, functioning as the executive of several service lines, Workforce Health & Wellness (occupational health) for the health system, and partnerships with local county public health and community agencies. Timothy has been with Stanford Health Care since 2011 and has held positions as the Executive Director of Ambulatory Care & Service Lines and Executive Director of Clinical Support Services. Dr. Seay-Morrison is a faculty member at California State University, East Bay. Prior to joining Stanford, Timothy worked for UCLA Health and the UCLA School of Public Affairs. He has been recognized by the Stanford Medicine medical staff with the Administrator of the Year Award in 2021 and the Joan Upshaw Award for entrepreneurship from the Society for Social Work Leadership in Health Care.
Ms Samantha Selerkvist
Head of Production, Sahlgrenska University Hospital, Sweden
Samantha Selerkvist brings over 20 years of experience in leading and transforming organizations. Throughout her career, she has shaped a unique and forward‑thinking leadership style—one that blends exceptional efficiency with a deep and genuine commitment to the personal growth of every team member. Her ability to inspire trust, foster collaboration, and elevate those around her has not only strengthened the teams she leads, but also driven results that consistently exceed expectations.
In the context of healthcare—where compassion, clarity, and resilience are essential—her leadership stands out. She embodies the kind of vision and humanity that moves organizations forward and creates lasting impact, making her an exceptional representative for Sahlgrenska at the 49th IHF World Hospital Congress.
Prof. Bo Kyoung Seo
Professor Doctor, Korea University Medicine, Korea University Ansan Hospital, Republic of Korea
Professor Bo Kyoung Seo, MD, PhD, is a Professor in the Department of Radiology, Breast Imaging Section, at Korea University Ansan Hospital, Korea University Medicine, Republic of Korea. She also serves as the Director of Education and Training at Korea University Medicine. Her clinical and research interests focus on breast imaging, including breast ultrasound, breast MRI, quantitative analysis of breast imaging, imaging technologies for breast cancer diagnosis and management, and energy sustainability in radiology.
Dr Woon Li Seo
Pediatrician, Program Director, National University Health System, Singapore
Dr Seo Woon Li is the Head & Senior Consultant of the Division of Children’s Emergency (CE) in National University Hospital, Singapore.
Her area of clinical expertise is in emergency and urgent pediatric care, and primary and community paediatric health.
She is the director of the institution’s Residency Leadership Development Program (NUHS RLDP) and is a certified practitioner in Personal Profile Analysis (PPA) and Trait Emotional Intelligence Questionnaire (TEIQue).
She also serves as in the Residency Advisory Committee for the Emergency Medicine Residency in Singapore and is the interim Associate Program Director for the NUH Paediatric Residency Program.
She is the Associate Program Director of the Graduate Diploma in Child and Adolescent Health, providing continued professional development of medical professionals in the delivery of care to children and adolescents in the community.
Dr Seo sits on the National University of Singapore (NUS) Medicine Admissions Committee. She is also a member of the Core Committee of the Standardised Patient Programme at the Centre for Healthcare Simulation, NUS Yong Loo Lin School of Medicine.
Ms Minkyung Shin
Senior Manager, Health Economics Outcomes Research - APAC, Intuitive Surgical, Republic of Korea
Minkyung Shin is a health economics and outcomes research (HEOR) professional with extensive experience in health economics, real-world evidence (RWE), health technology assessment (HTA), market access, and healthcare policy across the Asia-Pacific region. ㅡMinkyung currently serves as Senior Manager of HEOR-APAC at Intuitive Surgical, where she leads a multinational HEOR team and develops evidence generation and data acquisition strategies across China, Japan, Korea, Taiwan, India, and Australia.
She has led or contributed to more than 50 HEOR and RWE projects, including national claims database studies, comparative effectiveness and cost studies, cost-effectiveness analyses, systematic reviews, and data analytics and visualization initiatives.
Prior to joining Intuitive Surgical, she worked as a researcher at the National Evidence-based Healthcare Collaborating Agency for Korea, developing economic models and conducting systematic reviews and policy evaluations.She holds master degrees in Health Economics, Policy and Management from the University of Oslo and Economics from Hankuk University of Foreign Studies and is currently a PhD candidate in Public Health at Yonsei University.
Prof. Anupam Sibal
Group Medical Director, Apollo Hospitals Group, India
Prof. Anupam Sibal (MD, FIMSA, FIAP, FRCP (Glasg), FRCP (Lon), FRCPCH, FAAP) is the Group Medical Director of Apollo Hospitals Group, India’s largest healthcare provider with 75 hospitals and 300 clinics.
Prof Sibal established the division of pediatric gastroenterology and hepatology in 1997 at Apollo Hospital, Delhi. He helped set up the first successful pediatric liver transplant program in India at Apollo Delhi in 1998. The Apollo Hospitals have performed more than 5000 liver transplants, of which 645 are pediatric.
Prof. Sibal served as the President of Global Association of Physicians of Indian Origin (GAPIO) from 2020 – 2022. The organization aims is to bring together 1.4 million physicians of Indian origin in the world on one professional platform from 57 countries.
Prof Sibal is on the Editorial Board of 3 Journals and has 171 publications. He has edited a Textbook of Pediatric Gastroenterology, Hepatology and Nutrition.
His book on parenting, “Is Your Child Ready to face the World?” is a national best seller. He comments regularly in the print and electronic media on healthcare, pediatrics, leadership and parenting.
Mr David Simpson
Chief of Strategy and Partnerships, Southern Cross Healthcare, New Zealand
Currently the Chief of Strategy and Partnerships at Southern Cross Healthcare, David is known for his ability to bridge deep clinical understanding with large-scale commercial execution, creating value for patients, providers, and stakeholders.
A trusted ecosystem advisor, David serves on the advisory boards of Bond University, Australian Health Week and the Medtech Actuator, while also mentoring senior health leaders from across the Asia-Pacific region.
David holds a Bachelor of Health Science (Physiotherapy) and has completed post graduate executive education at Harvard University, the University of Auckland, and the Advanced Management Programme (AMP) at The Wharton School.
Ms Priya Singh
Executive VP & Chief Strategy Officer, Stanford Medicine, USA
Priya Singh serves as Stanford Medicine’s Executive Vice President, Chief Strategy Officer, and Senior Associate Dean – an enterprise-wide role across the $17 billion academic health system where she leads strategic planning, global strategy, industry relations, and public relations/communications. She came to this position with extensive multi-disciplinary experience, having held leadership roles at the Stanford Graduate School of Business, Oracle, and Levi Strauss & Co.
Leveraging her tenure across academia, technology, and retail, Priya spearheaded Stanford Medicine’s inaugural strategic plan, uniting education, research, and clinical care to enhance patient outcomes, expedite research breakthroughs, and streamline educational offerings. As part of her role, she advises Stanford’s senior leaders, including CEOs and deans, and builds cross-functional teams for matrixed projects.
Priya’s career includes managing global business operations, assessing international market potential, and executive education initiatives. She founded the Stanford Ignite program, providing essential business training and resources to entrepreneurs and start-ups in emerging markets. Additionally, she played a pivotal role in establishing the Stanford Institute for Innovation in Developing Economies.
Recognized for her leadership and impact, Priya has been honored by Becker’s Hospital Review, Fortune’s Most Powerful Women, McKinsey’s Most Influential Women, and the Silicon Valley Business Journal’s Women of Influence.
Ms Elena Slominski
Researcher & Author, USA
Elena holds a Ph.D. from the University of California Irvine as well as a master’s degree from the University of Oslo in Norway. Over the past 8 years, she has delivered actionable, data-driven insights on sustainability transformations based on empirical scientific research involving 40+ hours of stakeholder interviews, surveys with 960+ patients and healthcare providers, extensive field observations, and spatial analyses of 300+ geographic data points.
Elena has published numerous research papers and book chapters on healthcare sustainability and the health impacts of climate change, including a forthcoming solo-authored book on climate-smart healthcare (currently in press). She has also presented her research at top-tier conferences around the world in front of a combined audience of 4,500 industry leaders, scholars, students, and decision-makers. In her free time, she enjoys hiking, traveling, and competitive ballroom dancing.
Dr Cardinale Smith
CMO, Memorial Sloan Kettering Cancer Center, USA
Cardinale B. Smith, MD, PhD, FASCO is the Chief Medical Officer at Memorial Sloan Kettering Cancer Center where she provides executive leadership for quality and safety, medical staff affairs, patient experience, regulatory readiness, and enterprise clinical operations. She is a board-certified medical oncologist and palliative care physician whose clinical expertise focuses on thoracic oncology and serious illness care.
A nationally recognized physician-scientist and health services researcher, Dr. Smith’s work centers on improving the quality and equity of cancer care delivery, with particular emphasis on health disparities, serious illness communication, implicit bias, and patient-clinician communication. Her research has been supported by the NIH, the American Cancer Society, and multiple foundations, and she currently serves as principal investigator on several grants focused on equitable models of cancer care delivery and interventions to improve outcomes for historically marginalized populations. Dr. Smith has authored numerous peer-reviewed publications and is widely recognized for her leadership in healthcare quality, patient-centered care, and high-reliability organizational strategy. In 2026, she was named one of the hospital and health system Chief Medical Officers to know by Becker’s Hospital Review.
Dr Jane So
Associate Consultant, Castle Peak Hospital, Hospital Authority, Hong Kong
Dr. Jane So is currently working as an Associate Consultant in the Department of Forensic Psychiatry at Castle Peak Hospital, Hong Kong. She graduated from the University of Hong Kong in 2012. She received her psychiatric training at Castle Peak Hospital and became a specialist in 2019. She developed a special interest in the assessment and management of criminal offenders with mental illness, and joined the Department of Forensic Psychiatry in 2020. Dr. So is motivated in the promotion of mental health in the community and is currently the Chairperson of Operations at Mind Space, a museum focused on educating the youth through the use of symptom simulation and virtual reality.
Mr Pratyush Srivastava
Group Head - Business Transformation, Narayana Health, India
Pratyush Srivastava is Vice President and Group Head – Business Transformation at Narayana Health, one of India’s largest hospital networks, based in Bengaluru. Since 2022, he has led strategic business transformation initiatives, driving digital innovation, process optimization, operational excellence, and enhanced patient experience across the group’s hospitals.
He holds an MBA in Operations from the Indian School of Business and a degree from the National Institute of Technology Calicut. Pratyush is known for championing customer-centric digital solutions, such as WhatsApp-enabled admissions and streamlined outpatient services. He contributes to industry discussions on AI in healthcare and regularly shares insights on healthcare transformation.A results-driven executive, he combines deep operational expertise with strategic vision to improve efficiency, quality, and outcomes in India’s evolving healthcare landscape.
Ms Rashmi Srivastava
VP - Group Head Quality and New Initiative, Narayana Hrudayalaya Ltd., India
Rashmi Srivastava is healthcare quality and operations leader with over 20 years of experience in healthcare operations, project management, quality management systems, and accreditation. She is currently Vice President – Group Quality and New Initiatives at Narayana Health, leads enterprise-wide quality, accreditation, and certification across the group’s hospitals, including NABH, JCI, NABL, Nursing Excellence, Blood Bank, Imaging Services.
Since 2011, Rashmi played a pivotal role in leading both enterprise and hospital-level accreditation initiatives for Narayana Health, serving as IHCO Coordinator and Enterprise Survey Coordinator for Joint Commission International (JCI) accreditation. She successfully coordinated accreditation efforts across multiple hospitals within the group and has been instrumental in driving standardization, clinical governance, continuous quality improvement.
A Certified Professional in Healthcare Quality (CPHQ) and Fellow of the International Society for Quality in Health Care (FISQua), she is also a member of the American College of Healthcare Executives. Her qualifications include a Master’s in Hospital Administration, a Certificate in Hospital Management from Indian Institute of Management Bangalore, Patient Safety Specialization from Johns Hopkins University, and Lead Auditor certification for ISO 45001:2018.
Her expertise spans healthcare informatics, digital quality systems, incident and risk management, clinical and managerial audits, healthcare standards, data analytics, and organizational performance improvement.
Dr Adrian Stanley, PhD FRCP SFHEA
Chief Academic Officer, Mediclinic Middle East, UAE
Adrian Stanley graduated from Southampton University, UK and completed his early clinical training in Southampton, London and Leicester. He was a British Heart Foundation Junior Fellow before completing his academic and clinical training as a Clinical Lecturer in Medicine. His research interests were focused on vascular biology and clinical hypertension, before developing an interest in medical education.
He achieved his CCST in general internal medicine and clinical pharmacology in 2005.
From 2005 to 2018, he was a consultant physician, medical educator and researcher in Leicester. For the final 6 years, he was the Director for the undergraduate MBChB Clinical Clerkships.
From 2019, Adrian has been in Dubai. Until recently, he was the Clerkship Director at Mohammed Bin Rashid University of Medicine and Health Sciences, where he led the introduction of the clinical clerkship curriculum and assessment. Since February 2024, he has been the Chief Academic Officer at Mediclinic Middle East.
Ms Maureen Michelle Sunio
Health Education and Promotion Officer II, Mariano Marcos Memorial Hospital & Medical Center, Philippines
Maureen Michelle Sinco Sunio is a Health Education and Promotion Officer II at the Mariano Marcos Memorial Hospital and Medical Center (MMMHMC) in the Philippines. Before joining MMMHMC, she served as a Health Program Officer at the Department of Health Ilocos Center for Health Development from 2023 to 2025, overseeing health promotion programs in one province and one independent component city. She also served for nine years as a community nurse under the Department of Health’s National Health Workforce Support System.
At MMMHMC, she leads health promotion initiatives anchored on the Department of Health’s three key strategies: Healthy Governance, Health Literacy, and Healthy Settings. She spearheads the Build Impact and Deliver Adaptive (BIDA) Change in the Workplace movement, transforming the hospital’s Healthy Workplace Program through behavior change interventions guided by the Ottawa Charter for Health Promotion. She also leads the Key Assistance for Developing Adolescents Network, a multisectoral behavioral intervention that aims to reduce adolescent health issues by 5%.
As a member of the hospital’s communications team, she develops strategic communication plans, writes feature stories, and co-leads health literacy campaigns and the Doctor Bombo radio program. She champions evidence-based strategies that empower communities through innovation, collaboration, and sustainable behavior change.
Mr Kyle Tafuri
VP, Sustainability, Hackensack Meridian Health, USA
Mr. Tafuri is an internationally recognized leader in healthcare sustainability and operational strategy. As a dynamic change agent, his impact spans complex environmental initiatives, clinical advancements, and financial risk mitigation. Under his leadership, Hackensack Meridian Health (HMH) became the first healthcare network in the country to earn the Joint Commission Sustainable Healthcare Certification.
Operating 18 hospitals across eight counties, Mr. Tafuri has championed historic clean energy infrastructure. He secured a $134 million deal to install 30 MW of on-site solar energy—making HMH the owner of the largest on-site solar system of any not-for-profit healthcare provider in the U.S.—alongside a $70 million, 36 MW off-site solar agreement. Together, these initiatives reduce greenhouse gas emissions by 40% and cut overall electricity costs by a quarter. Additionally, he has overseen $147 million in energy reduction investments, capturing 50% of the funding through grants and generating $11 million in recurring annual savings.
Beyond environmental stewardship, Mr. Tafuri drove the strategic strategy to secure HMH’s National Cancer Institute (NCI) redesignation as a research consortium partner with the Georgetown Lombardi Comprehensive Cancer Center, exponentially expanding research funding. He also provides strategic oversight for HMH’s 340B program to expand medication access for underserved communities, and manages the network’s Care Redesign Portfolio—a suite of over 60 initiatives designed to mitigate operational and financial risks for the COO and CFO.
A sought-after national and international speaker, Mr. Tafuri is the co-founder and co-chair of the Sustainability Leadership Roundtable at the American Hospital Association (AHA). His industry honors include being named to Modern Healthcare’s 40 Under 40, GreenBiz’s 30 Under 30, and Becker’s Hospital Review’s list of “Rising Stars: Healthcare Leaders Under 40.”
Dr Muna Tahlak
Chief Medical Officer & Vice Provost MBRU, Dubai Health, UAE
Dr. Muna Tahlak is a highly respected healthcare leader, clinician, and academic, currently serving as the Chief Medical Officer and Vice Provost at Dubai Health. She is also an Adjunct Faculty member at Mohammed Bin Rashid University of Medicine and Health Sciences, Dubai.
Dr. Tahlak has achieved several historic milestones in her career, including becoming the first Arab woman to serve as President of the International Hospital Federation. She previously served as the Regional Trustee for Africa and the Eastern Mediterranean Region at the International Federation of Obstetrics and Gynaecology (FIGO) from 2021 to 2023 and is the past President of the Emirates Obstetrics and Gynaecology Society.
A Consultant Obstetrician and Gynaecologist, Dr. Tahlak is the first Emirati woman to complete her specialty training at Johns Hopkins Hospital, USA. She is American Board Certified, a Fellow of the American College of Obstetricians and Gynecologists, and holds an Executive Master of Public Administration from the Mohammed Bin Rashid School of Government.
Since joining Latifa Women and Children Hospital in 2006, Dr. Tahlak has remained deeply committed to advancing women’s health, medical education, and patient‑centred care, and is widely admired as a mentor, speaker, and advocate for healthcare excellence.
Ms Wan Yan Karen Tam
Senior Clinical Psychologist, Hospital Authority, Hong Kong
Ms. Karen Tam is a Senior Clinical Psychologist and the Centre Head of Oasis – Centre for Personal Growth and Crisis Intervention and the Corporate Clinical Psychology Services of the Hospital Authority of Hong Kong. In this role, she leads the strategic development and delivery of comprehensive psychological services and system-wide mental health promotion campaigns tailored for staff across all public hospitals within Hong Kong. She drives initiatives to enhance long-term workforce wellbeing, establish robust organizational support systems, and cultivate a compassionate and resilient institutional culture across the public healthcare sector.
In her clinical practice, Ms. Tam brings extensive experience to providing specialized, evidence-based therapeutic treatments and clinical training courses designed to support healthcare workers navigating psychological distress. She is also committed to equipping both frontline staff and hospital management with the practical skills and frameworks for effectively managing critical incidents, such as workplace violence and staff sudden death. Leveraging technology advancements, she actively incorporates the use of mobile applications and short video reels to make mental health promotion engaging and easily accessible. She looks forward to participating in the World Hospital Congress to exchange practical, scalable approaches for safeguarding the mental wellbeing of hospital staff with global health leaders.
Ms Yuen Yi Tam
Psychiatric Registered Nurse, Castle Peak Hospital, Hospital Authority, Hong Kong
Ms. Yuen Yi Tam is a Psychiatric Registered Nurse with more than 20 years of nursing experience. She is currently working as a community nurse in the Department of Old Age Psychiatry at Castle Peak Hospital, Hong Kong. She brings extensive clinical expertise and advanced academic training to her work supporting older adults and families living with mental health challenges within community and outpatient settings. Through therapeutic communication and a recovery-oriented approach, she helps clients manage symptoms, improving coping strategies, and build practical skills for daily functioning. Tam collaborates closely with multidisciplinary teams, including psychiatrists, allied health professionals, and community service partners, to coordinate care plans and ensure continuity between hospital and community services.
Mr Vincent Tammaro
Executive VP and CFO, Mount Sinai Health System, USA
Vincent Tammaro serves as a financial leader for the Mount Sinai Health System, helping guide and execute the organization’s financial and strategic priorities. Working closely with leadership, he contributes to the development of Mount Sinai’s five-year strategic plan and oversees a portfolio of responsibilities, including accounting, financial reporting, treasury, budgeting, investments, grants, endowments, financial planning and analysis, business intelligence, mergers and acquisitions, purchasing, supply chain operations, revenue cycle management, and payer strategy.
Mr. Tammaro brings more than 30 years of experience in hospital and health care financial management. Before joining Mount Sinai, he served as Chief Financial Officer of The Ohio State University Wexner Medical Center, where he led finance, treasury, information technology, data analytics, revenue cycle, supply chain, managed care, and functions. He established a leadership model that aligned finance, clinical, and operational teams to support service line strategy. He advanced payer innovation through value based care arrangements, alternative payment models, and direct to employer partnerships.
Previously, Mr. Tammaro spent 20 years at Yale New Haven Health, including service as CFO and Treasurer from 2016 to 2022. He serves on the boards of Ambulatory Services Corporation and York Enterprises and remains active in community and church organizations.
Adj. Asst Prof. Barry Tan
Assistant Professor, Consultant, National University Hospital, Singapore
Adj Asst Prof Tan Wei Loong Barry is the Head and Consultant in the Division of Adult Reconstruction & Joint Replacement Surgery, Department of Orthopaedic Surgery at the National University Hospital (NUH). His primary expertise is in the management of osteoarthritis in the hip and knee, and with a specific focus on hip and knee joint replacement surgery, including robotic, minimally invasive, complex and revision hip and knee arthroplasty. Adj Asst Prof Barry Tan performs the highest number of hip and knee replacements amongst all surgeons in NUHS. He has completed overseas fellowship training in Lyon, France at the renowned Croix-Rousse Hospital, a part of the Lyon School of Knee Surgery and a designated FIFA Medical Centre of Excellence. He is also the Deputy Clinical Director in the Department of Orthopaedic Surgery and is focused on optimising clinical workflows, patient safety and surgical outcomes within the Department in the best interests of its patients.
Dr Yen Ee Tan
Senior Consultant, Singapore General Hospital, Singapore
Dr Tan Yen Ee is a medical microbiologist in the Department of Microbiology, Singapore General Hospital. She did her undergraduate medical training at the National University of Singapore and completed her specialist microbiology training at the Singapore General Hospital. A fellowship to further her training in medical mycology at the Clinical Mycology Reference Laboratory, Centre for Infectious Diseases & Microbiology Laboratory Services (CIDMLS), Westmead Hospital, New South Wales Australia was awarded to her in 2016 under the Health Manpower Development Plan (HMDP) Fellowship Programme.
She is also the Adjunct Assistant Professor at the Duke-NUS Graduate Medical School, where she contributed to the training in microbiology. Her research interests are in the development of relevant clinical diagnostics and medical mycology.
Mr Samuel Tang
Manager, Alexandra Hospital, Singapore
Samuel Tang is a Manager at Alexandra Hospital, specialising in Healthcare Sustainability, Environment Health and Workplace safety. He plays a pivotal role in ensuring a safe, compliant and environmentally responsible healthcare environment, supporting both staff well-being and patient care outcomes.
Recognised for his analytical approach and commitment to continous improvement, Samuel actively contributes to building a resilient healthcare system that prioritises environmental stewardship and implementation of eco-friendly practices, regulatory compliance and risk management.
Dr Simon Tang
Cluster Chief Executive, New Territories East, Hospital Authority, Hong Kong
Dr Simon Tang is currently the Cluster Chief Executive of New Territories East Cluster of the Hospital Authority. He oversees hospitals and institutions that provide public health care services to residents of Shatin, Tai Po and North District. The cluster also provides tertiary and quaternary services to the entire population of Hong Kong. At the same period, he also served as the Hospital Chief Executive of the Prince of Wales Hospital which was also a teaching hospital of the CUHK Medicine.
Prior to this current appointment, Dr Tang is the Director (Cluster Services) of the Hong Kong Hospital Authority. As the Director (Cluster Services), Dr Tang’s main work portfolio includes overseeing service operation and transformation, encompassing cross-cluster coordination and performance, mission critical system-wide plans/programmes, clinical programmes for chronic diseases, drug standardization and utilization policy, as well as ensuring optimal business support services. In addition, Dr Tang also oversees the medical, nursing and allied health grades management and development.
Ms Bianca Tanoue
Oncology Nurse Navigator, Hospital Municipal Vila Santa Catarina – Einstein, Brazil
Bianca Mari Tsuruda Tanoue is an Oncology Nurse Navigator at Hospital Municipal Vila Santa Catarina, a public cancer center in São Paulo, Brazil. She holds a specialization in Oncology Nursing and is currently pursuing a Master’s degree in Professional Nursing. Her work focuses on patient navigation, coordinated care, and improving timely access to cancer treatment through multidisciplinary collaboration and standardized care pathways. Her professional interests include healthcare innovation, quality improvement, and the implementation of strategies that enhance equity, patient experience, and outcomes in oncology care. She is actively involved in projects related to oncology navigation, process optimization, and the use of digital tools to support patients throughout the cancer care continuum.
Ms Regine Ee Chin Teo
Senior Radiographer, National University Hospital, Singapore
Ms Regine Teo is an MRI radiographer at National University Hospital, Singapore, and holds a Master of Magnetic Resonance Technology from the University of Queensland. Her experience includes developing MRI on-the-job training programmes, training guidelines, scanning protocols, and MRI safety manuals. She has played a key role in training and in establishing specialised MRI services, including myocardial perfusion imaging, functional MRI, and MR spectroscopy.
In her current role, she bridges clinical practice and research, combining human expertise with emerging technologies to solve systemic challenges. She has led departmental initiatives that harness data analytics to enhance safety, reduce redundancies, and improve operational efficiency. These efforts were recognised with the National Healthcare Innovation and Productivity (NHIP) Medal 2024 for Best Practice Medal (Automation, IT & Robotics Innovation), and the Chief Executive Commendation Award 2025.
At this year’s WHC, Regine presents her work on implementing data analytics for pre-MRI safety screening of patients with implantable medical devices — a human-in-the-loop solution that significantly reduced screening workload and serves as the first line of defence in a multi-layered MRI safety workflow.
Dr Jeannie Tey
Director, Corporate Planning & Senior Consultant, Epidemiology & Preventive Medicine, Tan Tock Seng Hospital, Singapore
Dr Jeannie Tey has nearly 20 years of experience in public health policy and administration, focusing on population health, policy development, and health system management. She is Senior Consultant in the Department of Epidemiology and Preventive Medicine at Tan Tock Seng Hospital (TTSH) and also serves as Director, Corporate Planning and Chief Sustainability Officer. Jeannie leads strategic planning to align hospital goals with cluster and national priorities and contributes to training at the Centre for Healthcare Innovation’s Health and Social Change and Sustainability Academies. She has driven TTSH’s sustainability efforts, earning the hospital an Honourable Mention at the 2025 International Hospital Federation Awards.
Ms Sandra Milena Tocarema-Olarte
Deputy Director of Nursing, Fundacion Santa Fe de Bogotá, Colombia
A nurse specializing in cardiorespiratory nursing and holding a Master’s degree in Health Economics, she possesses over 20 years of hospital-based experience, including eight years in strategic leadership roles. Her career encompasses clinical management, strategic planning, and organizational development, with extensive experience in hospital growth projects and structural transformation processes within high-acuity institutions.
She is an expert in transformational leadership, structural empowerment, and exemplary professional practice, with a focus on human talent management—addressing turnover, engagement, retention, succession planning, performance evaluation, workforce demographics, and the building of high-performance teams. She has spearheaded strategies centered on equity, inclusion, sustainability, and workplace well-being as pillars of a robust organizational culture. As a researcher specializing in nurse staffing based on patient acuity and the cost-effectiveness analysis of tele-guidance models, she brings both technical and economic perspectives to the Magnet® model.
Prof. Ravi Trehan
Dean of Research, Sheikh Shakhbout Medical City, UAE
Dr Ravi Trehan is Dean of Research and Consultant Orthopaedic Surgeon at Sheikh Shakhbout Medical City, Abu Dhabi, where he provides strategic leadership in clinical research, innovation, and academic excellence. With over 30 years of experience in trauma and orthopaedic surgery across the United Kingdom and the United Arab Emirates, he is recognised for his expertise in upper limb, shoulder and knee reconstruction, complex trauma, and joint preservation surgery.
In addition to his clinical practice, Dr Trehan has held senior leadership positions that have advanced healthcare quality, patient safety, and operational excellence. As former Medical Director of SSMC’s Admission and Transfer Center, he led initiatives that optimised patient flow and strengthened multidisciplinary care across one of the region’s largest tertiary hospitals.
As Dean of Research, he oversees research governance, clinical trials, and innovation programs that promote evidence-based healthcare and translate scientific discovery into improved patient outcomes. His work has been published in leading international journals, and he is a Guinness World Record holder for collaborative medical authorship.
Beyond his clinical and research leadership, Dr Trehan is an Adjunct Clinical Professor of Orthopaedics at Khalifa University and Gulf Medical University, where he mentors future clinicians and advances medical education.
Mr Jiau-Ren Tsai
Director of Social Work Department, China Medical University Hospital, Taiwan
Mr. Jiau-Ren Tsai is Director of the Social Work Office at China Medical University Hospital, Taiwan. He holds a master’s degree in Social Work from Asia University and has expertise in medical social work, social work education, domestic violence pre-trial assessment, protective social work, substance abuse, organ donation, and volunteer services. He also serves as an adjunct industry lecturer in social work. His professional work focuses on integrating medical social work into multidisciplinary healthcare, community partnership, workforce development, and support for vulnerable populations. He has contributed to programmes that strengthen social work capacity, including structured professional advancement and training for hospital social workers, and has engaged in community outreach to support educational and career development for disadvantaged youth. At WHC 2026, he will present China Medical University Hospital’s hub-and-spoke service redesign for remote indigenous regions, linking climate resilience, low-carbon healthcare delivery, and health equity.
Dr Paula Turunen
Director of Mental Health and Substance Use Services, Kanta-Häme Wellbeing Services County, Finland
Dr Paula Turunen
Director of Mental Health and Substance Use Services, Kanta-Häme Wellbeing Services County, Finland
Paula Turunen is Director of Mental Health and Substance Use Services at Kanta-Häme Wellbeing Services County, Finland. She is a specialist in child and adolescent psychiatry and holds an Executive MBA (eMBA). Before moving into executive leadership, she gained extensive clinical experience, providing a strong foundation for healthcare transformation and change management.
Throughout her career, Paula has led major service development and organizational transformation initiatives, focusing on quality, operational excellence, and person-centred care. Together with Lilli Väisänen, Service Development Manager, she received the Local Government Employers’ Important Work Award in recognition of their joint contributions to healthcare development.
Turunen and Väisänen co-developed the Assi-Pass Change Leadership Framework, a practical model for leading large-scale functional transformation during the transition to a new hospital.
At the IHF World Hospital Conference, Paula will present “Leading Large-Scale Functional Transformation in a New Hospital Transition: The Assi-Pass Change Leadership Framework,” sharing practical lessons from leading complex organizational change in healthcare.
Dr Michael Ugwueke
President and CEO, Methodist Le Bonheur Healthcare, USA
Michael O. Ugwueke, DHA, FACHE, is president and CEO of Methodist Le Bonheur Healthcare in Memphis, Tennessee, and Chair-Elect of the ACHE Board of Governors.
Board certified in healthcare management as an ACHE Fellow, he has held multiple leadership roles within ACHE, including Governor, Regent-at-Large for District 4, and as a member of multiple committees.
Dr. Ugwueke joined Methodist Le Bonheur Healthcare in 2007 as system senior vice president/CEO of Methodist South Hospital. He went on to lead both Methodist North and South Hospitals, served as president/COO from 2013 to 2017, and became CEO in 2017. Earlier in his career, he held leadership positions with Provena Health, MedStar Health, and Sarasota Memorial Hospital, focusing on operations, strategy, and planning.
He serves on the boards of the Federal Reserve Bank of St. Louis, the National Civil Rights Museum, and the American Hospital Association, and is immediate past chair of the Tennessee Hospital Association.
Dr. Ugwueke has received numerous honors, including ACHE’s Distinguished Service Award and recognition among Modern Healthcare’s Top 25 Minority Executives. He holds a doctorate from the Medical University of South Carolina, a Master of Healthcare Administration from Emory University, and a bachelor’s degree from Shaw University.
Ms Mei Kriezl Ulit
Supervising Administrative Officer, Mariano Marcos Memorial Hospital and Medical Center, Philippines
Ms. Mei Kriezl Vidad-Ulit, Supervising Administrative Officer of the Mariano Marcos Memorial Hospital and Medical Center, is a healthcare professional with expertise in hospital revenue cycle management and PhilHealth claims administration. She is committed to improving hospital financial performance by ensuring the timely, accurate, and efficient processing of PhilHealth claims.
She has contributed to increasing hospital financial resources through effective claims monitoring, documentation review, compliance with PhilHealth policies, and coordination with physicians and hospital departments. Her efforts have helped maximize reimbursements, reduce denied and returned claims, minimize processing backlogs, and improve claims collection efficiency.
She believes that efficient PhilHealth claims management plays a vital role in sustaining hospital operations and supporting the delivery of quality healthcare services. Through her work, she continues to promote operational excellence, financial stewardship, and continuous improvement in hospital administration.
Ms Adriana Urrego
Nursing of Quality, Fundación Santa Fe de Bogotá, Colombia
Ms. Adriana Urrego is a registered nurse who graduated from Pontificia Universidad Javeriana. She holds a specialization in Quality Management in Healthcare Organizations and an MBA in Organizational Management from the International University of La Rioja (UNIR), Spain.
She has been with Fundación Santa Fe de Bogotá for the past 25 years, where she has gained extensive experience in clinical care, including the Obstetric Unit and specialized outpatient services. Over the last decade, Ms. Urrego has focused her career on clinical quality management, serving as a Quality Nurse and leading initiatives in continuous quality improvement, patient safety, and healthcare quality.
Ms. Urrego is also a member of the Shared Governance Research Committee, where she actively contributes to research, innovation, and the advancement of evidence-based nursing practice.
Dr Jayashri Shobna Venketasubramanian
Senior Assistant Manager, Woodlands Hospital, Singapore
Dr Jayashri Shobna Venketasubramanian is a Senior Assistant Manager in the Value Office at Woodlands Hospital, NHG Health cluster, Singapore. With a clinical background (MBBS, National University of Singapore), she now works at the intersection of health systems improvement and value-based care, and is currently pursuing a Master of Science in Healthcare Quality and Safety with a specialisation in Informatics at Harvard Medical School.
Her focus is on driving clinically meaningful change through data, quality improvement, implementation science and principles from economic evaluation. She balances both patient and provider perspectives through initiatives such as Patient Reported Outcome Measures (PROMs) and Choosing Wisely. She also has a keen interest in integrating value based care into medical education.
Her contributions to Woodlands Hospital’s fragility fracture programme earned Best Oral Presentation at Singapore’s MOH Appropriate and Value Based Care Conference 2025. At this World Hospital Congress, she presents a transformative model for fragility fracture management that addresses the full spectrum of care from emergency presentation to secondary fracture prevention.
Ms Vera Vertessen
Director of Patient Care, UZ Brussel, Belgium
Vera Vertessen is Director of Patient Care and Facility Services at UZ Brussel, where she is responsible for nursing, midwifery, paramedical staff, and facility services, and contributes to the executive committee. She holds a Bachelor’s degree in Nursing from Karel de Grote Hogeschool Antwerp and a Master’s degree in Hospital Sciences from the Vrije Universiteit Brussel (VUB), with additional specialization in diabetes education.
She started her career at UZ Brussel in abdominal surgery, where she also worked as a transplant coordinator and actively contributed to kidney transplantation initiatives. In 2014, she co-founded a Diabetes and Endocrinology Clinic at AZ Jan Portaels in Vilvoorde and joined the management team, overseeing approximately 300 healthcare professionals.
After seven years, she returned to UZ Brussel in 2021 as Coordinator of Rare Diseases, and quickly advanced to Head of Nursing, Director of Patient Care, and later Director of Facility Services.
Ms. Vertessen is also active internationally as a full member of the General Council of the International Hospital Federation since 2024, contributing to strategic healthcare leadership and innovation.
Ms Tamara Biedermann Villagra
CMO, Fundació Aspace Catalunya, Spain
Tamara Biedermann is a healthcare leader and specialist in neurorehabilitation and integrated care, currently serving as Health Director at Fundació Aspace Catalunya. She is responsible for overseeing healthcare services for children and adults with cerebral palsy, complex neurodevelopmental disorders, and multiple disabilities, ensuring the delivery of high-quality, person-centred care across the continuum of services.
With extensive experience in multidisciplinary care, rehabilitation, and healthcare management, Tamara has played a key role in developing innovative models that integrate health, social, and educational services to address the complex needs of individuals with disabilities and their families. Her work focuses on improving clinical outcomes, care coordination, patient experience, and service sustainability within publicly funded systems.
At Fundació Aspace Catalunya, she contributes to the design and implementation of pioneering initiatives in early intervention, neurorehabilitation, and integrated care, including projects that promote innovation, digital transformation, and evidence-based practice. Her professional interests include paediatric and adult neurorehabilitation, integrated care models, quality improvement, patient safety, and healthcare innovation for people with complex disabilities.
Dr Jacco Vroegop
CEO, Horacio Oduber Hospital, Aruba
Graduated in healthcare and politics. As an energetic leader skilled in building bridges, change-, and healthcare management. Experienced board director with a demonstrated history of working in the international hospital & private health care industry. Since 2020 CEO of the Horacio Oduber Hospital of Aruba. And since 2025 governing council member of the International Hospital Federation (IHF).
Mrs Linda Wahlström Andersson
Nurse Unit Manager, Sahlgrenska University Hospital, Region Västra Götaland, Sweden
Linda Wahlström Andersson is an experienced registered nurse and Nurse Unit Manager of the neurosurgical inpatient ward at Sahlgrenska University Hospital in Gothenburg, Sweden. She has worked as a registered nurse since 2007, in neurosurgery since 2009, and in her current leadership role since 2015. The neurosurgical department provides highly specialized care for adults and children and performs approximately 1,800 surgical procedures annually, including around 600 emergency cases.
During her tenure, Linda Wahlström Andersson has led major developments in neurosurgical care, including the establishment of intermediate care and dedicated postoperative recovery capacity. These developments have enabled the department to manage almost the entire elective postoperative neurosurgical pathway within its own organization. She has also played a key role in cross-disciplinary process improvement, strengthening collaboration and quality across the neurosciences and perioperative care.
Her clinical development work is conducted in close collaboration with Johan Ljungqvist, Senior Consultant, Associate Professor and Head of Neurosurgery, whose academic focus is neurotraumatology and who serves as President of the Scandinavian Neurotrauma Committee.
Ms Juliette Waterhouse
CEO, Hong Anh Hospital, Vietnam
Juliette is the Executive Chair and CEO of Hong Anh Healthcare Group, where she is building a fully integrated healthcare ecosystem in Ho Chi Minh City and across southern Vietnam. The system encompasses GP clinics and pharmacies; homecare services; nursing homes; step-down facilities; a wellness and rehabilitation centre; a training, research and innovation hub; and a world-class hospital being designed to deliver international standards of medical excellence to Vietnam.
This healthcare ecosystem is being developed through the capital investment of Real Capital London, a UK-based single family office where Juliette is the Principal. She focuses on investments that generate sustainable financial returns while delivering meaningful social impact. Driven by a deep commitment to improving healthcare accessibility, Juliette invests in transformative healthcare and medical education initiatives across Vietnam and Southeast Asia.
In addition to her professional work, she is a passionate art collector and serves as the founder of the Hong Anh Foundation, a charity dedicated to fighting incurable diseases, advancing education, and supporting communities in deprived and disaster-affected areas of Vietnam, particularly those impacted by typhoons and floods.
Ms Allison Watson
Sustainability Coordinator, Rush University System for Health, USA
Allison Watson is the Sustainability Coordinator for Rush University System for Health in Chicago, Illinois, USA, where she leads sustainable food systems, waste reduction, and circular economy initiatives within the Office of Environmental Sustainability.
Her work spans food recovery and composting programs, values-based procurement strategies, and implementation of the Good Food Purchasing Program. She helped develop Rush’s Sustainable Food Policy and works closely with Food and Nutrition Services, Clinical Nutrition, Supply Chain, and community partners to advance environmental sustainability and health equity.
With a background in food systems and sustainable agriculture, Allison focuses on the intersection of human and planetary health—translating organizational commitments into practical, data-informed action that reduces environmental impact and strengthens community health.
Dr Danny Widjaja
Quality, Risk and Safety General Manager, Siloam Hospitals, Indonesia
Dr. Danny Widjaja is a physician-executive with over 20 years of experience in healthcare management, clinical governance, and patient safety in Indonesia.
He currently serves as GM Quality, Risk & Safety at Siloam International Hospitals, one of Indonesia’s largest private hospital networks operating 41 hospitals across 23 cities. His responsibilities span quality governance, risk management, patient safety, and hospital accreditation at group level. Previously, he held roles as Regional Executive Director and Hospital CEO within the same group.
Danny is a Fellow of the International Society for Quality in Healthcare (FISQua) and serves as Head of Accreditation Survey Compartment at LAM-KPRS, Indonesia’s national hospital accreditation body. He also lectures in the MBA Hospital Administration program at Universitas Katolik Parahyangan (UNPAR), Bandung.
He holds a medical degree from Diponegoro University, Semarang, and a master’s degree in Hospital Administration from Pasundan University, Bandung.
At IHF World Hospital Congress 2026, he presents findings from a network-wide Incident Management Scorecard implemented across Siloam’s 41-hospital group to strengthen incident reporting and learning-from-error culture.
Dr Charles Wiener
President, Johns Hopkins Medicine International, USA
Charles Wiener, M.D. is President of Johns Hopkins Medicine International (JHMI) and Professor of Medicine and Physiology at the Johns Hopkins School of Medicine. Dr Wiener oversees Johns Hopkins Medicine’s international enterprises, developing sustainable, innovative collaborations that raise the standard of health care around the world and providing personalized care for diverse populations. JHMI serves as global ambassador of the Hopkins Medicine mission, leveraging its’extensive knowledge base in medicine, nursing, public health, medical education, research and health care administration to deliver medicine across the globe.
At Johns Hopkins he has won multiple teaching and mentorship awards, and was the Chair of the committee that created the School of Medicine Genes to Society curriculum. Dr. Wiener has authored the last five editions of the Harrison’s Principles of Internal Medicine Self-Assessment and Board Review, and is the co-host of Harrison’s PodClass.
He is a graduate of Duke University and the University of Miami School of Medicine. He completed Internal Medicine residency at the University of Washington, Research Fellowship at Hammersmith Hospital, and Pulmonary/Critical Care fellowship at Johns Hopkins. Dr. Wiener continues to practice clinically in the Johns Hopkins Hospital Medical Intensive Care Unit.
Dr Scott Williams
VP, Innovations, Joint Commission International, USA
Scott Williams, PsyD, is Vice President for Innovations at Joint Commission. In this role, he is responsible for investigating and developing tools and resources that continuously add value for the healthcare organizations served by Joint Commission. Dr. Williams has been with Joint Commission since 1998. Prior to his current role, he served as the organization’s Director of Enterprise Research providing oversight for a broad range of evaluation research, operations support research, and health services research topics. Most recently, Dr. Williams led the development of Joint Commission’s SAFER® Peer Benchmarking report and served as interim Editor-in-Chief of the Joint Commission Journal on Quality and Patient Safety. He earned his undergraduate degree from the University of South Carolina, a Master of Arts from the University of Denver, and a doctoral degree in counseling psychology from the University of Northern Colorado.
Ms Ka Wing Wong
Occupational Therapist, Hospital Authority, Hong Kong
Ms. Kanis Wong is an Occupational Therapist with more than 10 years of experience in Hong Kong’s public healthcare system. She currently practices at one of the major primary healthcare facilities under the Hospital Authority of Hong Kong, where she plays a key role in shaping occupational therapy services for older adults amid the city’s rapidly evolving community-based care landscape.
In response to population ageing and healthcare transformation, Kanis has been instrumental in shifting occupational therapy from traditional individual patient interventions toward structured, population-oriented care models. She develops and implements innovative service pathways that promote healthy ageing, functional independence, cognitive health, dementia care, and enhanced community participation.
Her practice is grounded in a patient-centric and family-supported delivery model that strongly emphasizes patient empowerment and sustainable self-management. Drawing on an activity-based, enabling-driven, and technology-assisted framework, Ms. Wong’s expertise spans clinical service delivery, structured pathway design, and the integration of evidence-based practices to deliver optimal outcomes. She is deeply committed to advancing sustainable and scalable models that support ageing in place and ensure seamless continuity of care within primary healthcare settings.
Ms Rowena Wong
Chief Manager (Chinese Medicine), Hospital Authority, Hong Kong
Ms Rowena Wong, Chief Manager (Chinese Medicine) of the Hospital Authority (HA), is a veteran healthcare professional who built a strong foundation of clinical and management expertise in both Hong Kong and Canada in her earlier career, before joining the HA in 2009.
The HA is a statutory body responsible for managing Hong Kong’s public hospital services since 1991. In addition to delivering conventional Western medicine services, the HA actively supports the Government’s direction in developing Chinese Medicine (CM). As the HA’s subject lead for CM, Ms Wong has spearheaded key initiatives in advancing CM development, including the successful implementation of government-subsidised CM outpatient services at the district level. Furthermore, she has been playing an instrumental role in the strategic development of the HA ICWM services, leveraging the complementary strengths of both CM and Western Medicine to enhance patient-centred care.
Building on the implementation experience, ICWM services have rapidly expanded from a small-scale pilot to cover 80% of major acute and rehabilitation public hospitals within two years, marking a pivotal milestone in successful integration of CM into the conventional healthcare system of Hong Kong.
Ms Soo Min Wong
Group Chief Financial Officer, National University Health System, Singapore
As Group Chief Financial Officer of the National University Health System (NUHS), Ms Wong Soo Min leads the development of the financial and business strategies, while ensuring effective internal controls and ongoing financial sustainability of NUHS. She also oversees the Enterprise Risk Management, working closely with the institutions to ensure that they have the robust framework in place.
As the Corporate Office Chief of Staff, she assists the Chief Executive in shaping strategies and leading the integration efforts of NUHS. Ms Wong has held senior leadership positions in both Finance and Operations in technology multinationals like Hewlett Packard Inc, Micron Technology Inc and an Intel-Micron Joint Venture, with experience encompassing business partnership and analytics, development and implementation of transformation initiatives, mergers & acquisitions, start-up operations, supply chain, quality and partners’ management. She has extensive experience in finance where she led worldwide teams in facilitating the transparency of financial performance across institutions, working with senior leaders and key stakeholders to drive improved performance and ensuring that business decisions are grounded in sound analysis with the appropriate accountability.
Ms Wong holds a Bachelor of Accountancy degree from the National University of Singapore and is a Chartered Accountant of Singapore.
Ms Chuan Wu
Director, Community Health and Long-Term Care Center, Chang Bing Show Chwan Memorial Hospital, Taiwan
Ms. Chuan Wu is Director of the Community Health Department at Chang Bing Show Chwan Memorial Hospital, Taiwan. She provides strategic leadership in community health, integrated care, and long-term care, with a strong focus on developing people-centered healthcare systems for aging populations. Her work bridges hospital services, public health, and long-term care through cross-sector collaboration and innovative governance models that promote health equity and continuity of care. Her research interests include integrated care, healthy aging, healthcare information management, Social Return on Investment (SROI), and the implementation of the WHO Integrated Care for Older People (ICOPE) and Health Promoting Hospitals (HPH) frameworks. She is committed to translating evidence into practice by developing scalable, sustainable care models that improve population health and reduce healthcare disparities. She holds a Master’s degree in Healthcare Information Management and is a PhD candidate at Yuan Ze University.
Prof. Mei-Yi Wu
Vice Superintendent for Research and Development, Taipei Medical University - Shuang Ho Hospital, Ministry of Health and Welfare, Taiwan
Prof. Mei-Yi Wu is Vice Superintendent (R&D) at Shuang Ho Hospital and Professor at Taipei Medical University. A nephrologist and health systems researcher, she is a global leader in sustainable healthcare transformation.
She is the lead author of a landmark 2025 JMIR publication proposing a net-zero kidney care model based on a 4D framework: digital transformation, low-carbon healthcare, circular economy, and preventive medicine. Under her leadership, Shuang Ho Hospital has established robust ESG governance and achieved measurable reductions in carbon intensity, earning multiple national sustainability awards.
Her Green Nephrology Initiative has pioneered low-carbon renal care through dialysis wastewater recycling, medical material repurposing, and optimized clinical pathways. An internationally recognized speaker, Prof. Wu has delivered over 20 invited lectures at global platforms, including the SRI Congress and the National University of Singapore. She remains dedicated to scaling climate-informed models to decarbonize high-intensity healthcare systems worldwide.
Dr Rafael Wyser
Executive Turnaround Manager, Kantonsspital Aarau AG (Cantonal Hospital Aarau), Switzerland
Dr Rafael Wyser is an accomplished healthcare executive with extensive leadership experience in hospital turnarounds, operational performance, and large-scale capacity management. He has a proven track record of steering complex healthcare organizations through structural transitions, managing budgets up to CHF 300 million.
Currently, as the Executive Turnaround Manager at Kantonsspital Aarau, he leads the strategic restructuring program to drive operational and financial stabilization.
Previously, as Head of Workforce Management for the Hirslanden Corporate Office, he established the department and introduced the “Nursing Hours per Patient Day” (NHPPD) methodology across 17 clinics to optimize resource deployment.
As Director of Performance Management and Executive Board Member at Hirslanden Klinik Aarau, he designed capacity structures that cut costs by 5% while achieving top-tier employee and patient satisfaction.
His background also includes serving as Deputy Head of Strategic Management at Insel Gruppe AG, where he co-led a major eight-hospital merger.
Rafael Wyser holds a Ph.D. in Economics from the University of Basel, alongside a Master’s degree in International Affairs from the University of St. Gallen (HSG).
Ms Sui-Hui Yang
Head Nurse, Postpartum Care Center, Tainan Municipal An-Nan Hospital–China Medical University, Taiwan
Sui-Hui Yang is the Head Nurse and Director of the Postpartum Care Center at Tainan Municipal An-Nan Hospital–China Medical University in Taiwan. She has 26 years of clinical nursing experience, with expertise in maternal and neonatal care, breastfeeding support, nursing education, patient safety, and healthcare quality improvement. She has served as a certified breastfeeding seed instructor in Taiwan since 2014 and as a breastfeeding support group facilitator since 2018. She is dedicated to developing innovative and practical educational strategies that strengthen the care competencies of healthcare professionals and families. Her quality-improvement initiatives focus on breastfeeding support, neonatal skin care, infant hygiene, and emergency preparedness in postpartum care settings, with outcomes presented at national and international healthcare conferences. Through nursing governance, standardized clinical practice, frontline staff empowerment, and continuous outcome monitoring, she strives to advance safe, high-quality, and family-centered maternal and neonatal care.
Prof. Xiaoxi Yao
Professor of Health Services Research, Medicine, Mayo Clinic, USA
Dr. Xiaoxi Yao is the Endowed Scientific Director of Pragmatic Trials and Evaluation with Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery. She is a Professor of Health Services Research, and directs the program of post-doctoral trainees within the Division of Health Care Delivery Research. She has a joint appointment and is a Professor of Medicine in Mayo Clinic Department of Cardiovascular Medicine. Her research is focused on evaluating innovative healthcare delivery solutions using pragmatic trials and retrospective studies. She has been a PI of NIH R21, R01 grants and internal evaluation projects, which led to first or senior authored publications in Lancet, JAMA, and Nature Medicine, and translated to improved decision-making for patients, clinicians, and health systems.
Mr Ming Jie, Jonathan Yeo
Senior Data Scientist, Ng Teng Fong General Hospital, Singapore
Jonathan Yeo is a Senior Data Scientist and Technology Lead in AI CORE at Ng Teng Fong General Hospital (NTFGH), part of JurongHealth Campus within Singapore’s National University Health System (NUHS). He leads a cross-functional technical team delivering strategic AI projects for frontline care.
He is the technical lead for IntelliRounds, an agentic AI clinical decision support platform that transforms fragmented clinical data into structured, clinician-reviewable insights at the point of care. The platform has advanced into supervised real-world deployment and is positioned for broader scale-up across the NUHS cluster.
Jonathan’s work spans the end-to-end translation of clinical AI from prototype to production—covering solution architecture, AI/ML algorithm design, LLM application design, evaluation, governance, and deployment in regulated healthcare environments. His focus is building production-ready, scalable clinical AI systems that are safe, auditable, operationally sustainable, and usable by frontline teams, with implementation approaches informed by Singapore’s AI in Healthcare Guidelines (AIHGle 2.0).
Dr Mohammed Osman Younis
Emergency Physician, Dubai Corporation for Ambulance Services, UAE
Dr. Mohammed Osman Ibrahim Younis is an Emergency Physician at the Dubai Corporation for Ambulance Services (DCAS), where he has served since 2018. He holds an M.B.B.S from National Ribat University, an M.Sc. in Family Medicine from the University of Medical Science and Technology, Sudan, and is a Member of the Royal College of Emergency Medicine (MRCEM). Licensed by the Dubai Health Authority (DHA) and UAE Ministry of Health, he brings over a decade of clinical experience across prehospital and emergency care settings. Dr. Younis holds advanced certifications in ACLS, ITLS, and EMPACT, and has a special interest in prehospital innovation, telemedicine integration, and cardiac emergency management. His current research focuses on evaluating the effectiveness of Tele-EMS systems in improving STEMI outcomes in Dubai.
Dr Defu Yuan
PhD Candidate, Southeast University, China
Defu Yuan is a Ph.D. candidate in Epidemiology and Health Statistics at Southeast University, currently undertaking joint clinical research training at Beijing Youan Hospital under the supervision of Prof. Bei Wang and Prof. Bin Su. With a strong background bridging infectious disease epidemiology and data science, Defu’s research focuses on HIV molecular epidemiology, spatial epidemiology, data mining, and machine learning.
Serving as the principal investigator for two provincial and university-level grants in China, Defu actively contributes to major national R&D projects. A robust portfolio of recent high-impact publications demonstrates a commitment to translating complex data into actionable clinical solutions. Key academic achievements span optimizing nucleic acid diagnostic algorithms, uncovering hidden viral resistance to modern antiretrovirals (such as INSTIs and Lenacapavir) through large-scale deep sequencing, and developing TRIPOD+AI-compliant machine learning models to predict HIV salvage therapy outcomes.
By integrating advanced computational tools into hospital workflows, Defu’s overarching research mission is to empower hospital administrators and healthcare providers. The focus is on developing accessible, AI-driven decision-support tools that optimize medical resource allocation, mitigate clinical risks, and ensure safer, precision-driven management of HIV patients.
Dr Putri Yuliani
Group Head Quality and Patient Safety, Awal Bros Hospital Group, Indonesia
Dr. Putri Yuliani, MARS, CRMP, FISQua is the Group Head of Quality at Awal Bros Hospital Group, one of Indonesia’s leading private healthcare networks with 11 hospitals across Riau and the Riau Islands. She leads the Group’s patient safety, healthcare quality, risk management, and hospital accreditation initiatives, including Joint Commission International (JCI), ISO, and national accreditation programs.
A medical doctor with a Master’s degree in Hospital Administration from the University of Indonesia, Dr. Putri has over a decade of experience in healthcare quality improvement, patient safety, and organizational transformation. She is a Certified Risk Management Professional (CRMP), an ISO Internal Auditor, and has completed national surveyor training for hospital accreditation.
Dr. Putri has presented her work at international forums, including the International Hospital Federation World Hospital Congress, and has contributed to publications on healthcare quality innovation and patient safety. Her professional interests include leadership development, quality improvement, patient safety, and building high-performing healthcare organizations through innovation and collaborative learning.
Dr Zuriyati Zakaria
PhD Health System Candidate / Senior Principal Assistant Director, University Sains Malaysia / Ministry of Health, Malaysia
Dr. Zuriyati Binti Zakaria is a medical doctor and healthcare administrator with 14 years experience in Malaysia’s public health system. As Senior Principal Assistant Director and Clinical Administrator at the Ministry of Health’s Medical Development Division in Putrajaya, she involves in national policy and programmes in hospital governance, healthcare financing, and lean healthcare transformation.
Read medicine at the University of Leicester (UK) and master in health management at the University of New South Wales, Sydney, she is currently a PhD candidate (Health Systems) at Universiti Sains Malaysia. Her research develops and validates the Hospital Autonomy Readiness Index (HARI), a first-of-its-kind framework that tests whether MOH Malaysia Cluster Hospitals are genuinely ready for autonomy before reform begins.
Dr. Zuriyati is also a lead author of several national policy instruments, including the Lean Healthcare Implementation Guideline and the 2023 Lean Operational and Sustainability Guideline, and co-author of the National Policy on Quality in Healthcare (NPQH) 2022–2026. A certified Lean Six Sigma Black Belt, she has represented MOH Malaysia on international benchmarking missions across the United Kingdom, Thailand, Singapore, and Morocco.
She combines frontline clinical insight with system-level policy expertise and remains actively engaged in professional and humanitarian service.
Ms Sherman Zhang
Executive Officer, Tuen Mun Hospital, Hong Kong
Ms. Sherman ZHANG is the Executive Officer at the Patient Resources Centre, Tuen Mun Hospital. She is a registered social worker with extensive clinical and research experience in supporting families and individuals facing a wide range of health challenges, including dementia, infertility, pregnancy loss, and eczema. Her research interests include psychosocial interventions for individuals living with chronic diseases, as well as promoting health behaviors within the context of social work.
Workshops
Prof. J. Antônio Cirino
Director of Education and Development, Agir, Brazil
Director of Education and Development at Agir (Brazil). Communicologist, quality manager, board member, professor and health researcher. Master, PhD and postdoc in Communication at the Universitat de Barcelona (Spain). Specialization in Executive Leadership in Healthcare at Harvard T.H. Chan School of Public Health. Member of the Steering Committee of the Young Executive Leaders of International Hospital Federation (IHF) YEL Alumni. Member of the Center for Studies in Communication, History and Health (NECHS-UFRJ/Fiocruz). Specialist in Project Management and certified as Master Black Belt in Lean Six Sigma. Author of the book “Management of Hospital Communication”, Scientific Coordinator of the Hospital Manager’s Manual (Brazilian Hospital Federation – FBH) – 1st, 2nd, 3rd and 4th Volumes, and organizer of the works “Health Services Accreditation Strategies” and “Simplifying Quality and Safety in Healthcare”. Assistant editor of the Electronic Journal of Communication, Information and Innovation in Health (Reciis/Fiocruz).
Ms Judy Hagerty
Senior VP, Diagnostics, Inpatient & Clinical Operations, Memorial Sloan Kettering Cacer Center, USA
Judy Hagerty is the Senior Vice President of Hospital Administration at Memorial Sloan Kettering Cancer Center (MSK). She leads the enterprise-wide clinical operations of Radiology, Pathology, and Laboratory Medicine services. Judy is also responsible for Revenue Integrity, Health Information Management, and the Patient Flow Command Center
In this role, Judy works with the respective teams to continuously improve processes while aligning with, and in pursuit of institutional goals. She delivers executive leadership across key operations, supporting strategic planning, organizational development and healthcare performance initiatives.
Having more than 40 years of experience at MSK, Judy has worked in various departments including: Admissions Center, Operating Room, and provided increasing levels of senior leadership for areas including: Pharmacy Services, Data Administration, Health Information Management, International Center, Health Informatics, Patient Flow, and Hospital Administration.
While at MSK Judy has developed expertise in Data Management, Revenue Cycle, HIPAA Privacy requirements, Health Informatics, and enabled digital and operational transformation across a variety of domain areas.
Judy holds a master’s degree in health care management from the NYU Wagner School of Public Administration, and a bachelor’s degree in chemistry from Fordham University.
Mr Adam Mercer
Director, Strategic Program Management, Memorial Sloan Kettering Cancer Center, USA
Adam Mercer is a Strategy Director at Memorial Sloan Kettering Cancer Center, where he leads initiatives focused on institutional strategy, international growth, and global partnerships. He works with clinical and administrative leadership to expand MSK’s global impact through patient care, education, research, and advisory collaborations.
Previously, he held strategy and analytics leadership positions at Brigham and Women’s Hospital, a Harvard teaching hospital, and worked as a management consultant advising organizations on strategy, operational transformation, and corporate transactions. He holds an MBA from Babson College and a BA in Computer Science from Duke University.