Turning data into action: Leadership, measurement, and performance improvement

  • Leadership
  • 🎧

When:

Tuesday 20 October

14:30–15:30

Location:

503, 5th floor

Explore the ways healthcare leaders are using performance measurement, governance frameworks, and structured monitoring to strengthen decision-making, accountability, and continuous improvement. This session showcases practical examples of how hospitals are moving beyond traditional performance reporting to create systems that drive strategic execution, improve communication, strengthen financial sustainability, and foster a culture of patient safety and learning. Together, these presentations demonstrate how effective measurement and governance can transform data into meaningful action that improves organizational performance and patient outcomes.

Presentation titles:

  • Reducing Occupational Blood and Body Fluid Exposure Through Human Factors Redesign, Safety Engineered Devices, and System Level Oversight at SSMC
  • Too many ways to speak, no clear way to decide: Restoring escalation discipline in a digitally saturated hospital
  • From KPI monitoring to OKR-driven governance: Leadership lessons for transforming complex hospital systems at scale
  • Strategic fiscal leadership: Sustaining specialized healthcare excellence through integrated PhilHealth revenue cycle management and Z-benefit expansion at MMMH&MC
  • Incident management scorecard implementation to improve incident reporting and learning from error culture in multi-centred private hospitals group
  • Leadership
  • 🎧

When:

Tuesday 20 October

14:30–15:30

Location:

503, 5th floor

Speakers

Mrs Hania Ehsan Abu Saffaqa

Safety Officer, Shaikh Shakbout Medical City, UAE

Dedicated Quality Officer with expertise in Patient Safety, Occupational Health and Safety, Healthcare Risk Management, Quality Improvement, and Sustainability. Committed to promoting a strong culture of safety through proactive risk assessment, incident prevention, regulatory compliance, and continuous improvement initiatives. actively supporting employee wellbeing.
Actively contributes to organizational excellence through my involvement in JCI accreditation and excellence initiatives, supporting compliance with international and local healthcare standards, quality improvement projects, patient safety goals, and continuous readiness activities. member of the Health & Wellbeing Committee, promoting employee engagement and wellbeing,
In addition, I am an active member of the Go Green Committee, championing sustainability initiatives focused on environmental awareness, waste reduction, resource conservation, and sustainable healthcare practices.

Through collaboration with multidisciplinary teams, looking forward to advance safety, quality, accreditation, wellbeing, and environmental stewardship. Dedicated to excellence, innovation, and continuous improvement contributes to safer workplaces, enhanced healthcare outcomes, and a more sustainable healthcare environment

Sessions

Turning data into action: Leadership, measurement, and performance improvement

  • Leadership
  • 🎧

When: Tuesday 20 October | 14:30–15:30

Location: 503, 5th floor

Find out more

Dr Alexander Jankuloski

Hospital Director, Korean Medical Center, Qatar

Alexander Jankuloski is a seasoned healthcare executive with extensive leadership experience across the Middle East, bringing a strong track record in hospital management, operational transformation, and healthcare growth strategies.

Recognized for three consecutive years among Forbes Middle East’s Top 100 Healthcare Executives, Mr. Jankuloski is also an Associate Fellow of the Australasian College of Health Service Managers, and he completed his professional healthcare education in Germany and Australia.

Mr. Jankuloski remains committed to advancing healthcare delivery through collaboration, innovation, and continuous improvement, ensuring that patients and communities receive exceptional, sustainable care.

Sessions

Turning data into action: Leadership, measurement, and performance improvement

  • Leadership
  • 🎧

When: Tuesday 20 October | 14:30–15:30

Location: 503, 5th floor

Find out more

Dr Olga Schiopu

CEO, Medpark International Hospital, Moldova

Olga Schiopu is a physician and healthcare executive with more than 15 years of leadership experience in hospital management. She is the Chief Executive Officer of Medpark International Hospital, Moldova’s first and largest multidisciplinary private hospital. Beginning her career at Medpark as a neurologist, she advanced through clinical and executive leadership roles, including Medical Director, before becoming CEO.

Under her leadership, Medpark has strengthened its position through international quality standards, digital transformation, sustainability initiatives, and regional healthcare partnerships. Beyond her role at Medpark, Olga actively contributes to the development of Moldova’s healthcare system through professional associations, public-private dialogue, and policy discussions focused on quality of care, patient safety, healthcare financing, workforce development, and innovation. She is also an active participant in European healthcare management forums, advocating for patient-centered care, collaboration, and sustainable healthcare transformation.

Sessions

Turning data into action: Leadership, measurement, and performance improvement

  • Leadership
  • 🎧

When: Tuesday 20 October | 14:30–15:30

Location: 503, 5th floor

Find out more

Ms Mei Kriezl Ulit

Supervising Administrative Officer, Mariano Marcos Memorial Hospital and Medical Center, Philippines

Ms. Mei Kriezl Vidad-Ulit, Supervising Administrative Officer of the Mariano Marcos Memorial Hospital and Medical Center, is a healthcare professional with expertise in hospital revenue cycle management and PhilHealth claims administration. She is committed to improving hospital financial performance by ensuring the timely, accurate, and efficient processing of PhilHealth claims.

She has contributed to increasing hospital financial resources through effective claims monitoring, documentation review, compliance with PhilHealth policies, and coordination with physicians and hospital departments. Her efforts have helped maximize reimbursements, reduce denied and returned claims, minimize processing backlogs, and improve claims collection efficiency.

She believes that efficient PhilHealth claims management plays a vital role in sustaining hospital operations and supporting the delivery of quality healthcare services. Through her work, she continues to promote operational excellence, financial stewardship, and continuous improvement in hospital administration.

Sessions

Turning data into action: Leadership, measurement, and performance improvement

  • Leadership
  • 🎧

When: Tuesday 20 October | 14:30–15:30

Location: 503, 5th floor

Find out more

Dr Danny Widjaja

Quality, Risk and Safety General Manager, Siloam Hospitals, Indonesia

Dr. Danny Widjaja is a physician-executive with over 20 years of experience in healthcare management, clinical governance, and patient safety in Indonesia.

He currently serves as GM Quality, Risk & Safety at Siloam International Hospitals, one of Indonesia’s largest private hospital networks operating 41 hospitals across 23 cities. His responsibilities span quality governance, risk management, patient safety, and hospital accreditation at group level. Previously, he held roles as Regional Executive Director and Hospital CEO within the same group.

Danny is a Fellow of the International Society for Quality in Healthcare (FISQua) and serves as Head of Accreditation Survey Compartment at LAM-KPRS, Indonesia’s national hospital accreditation body. He also lectures in the MBA Hospital Administration program at Universitas Katolik Parahyangan (UNPAR), Bandung.

He holds a medical degree from Diponegoro University, Semarang, and a master’s degree in Hospital Administration from Pasundan University, Bandung.

At IHF World Hospital Congress 2026, he presents findings from a network-wide Incident Management Scorecard implemented across Siloam’s 41-hospital group to strengthen incident reporting and learning-from-error culture.

Sessions

Turning data into action: Leadership, measurement, and performance improvement

  • Leadership
  • 🎧

When: Tuesday 20 October | 14:30–15:30

Location: 503, 5th floor

Find out more