Sustainable resource management: Smarter operations for greener hospitals

Mr Juan Gabriel Cendales

Dr. Juan Gabriel Cendales is a specialist in Internal Medicine from Universidad El Bosque, holds a Master of Business Administration (MBA) from INALDE Business School, Universidad de La Sabana, and is currently a master’s candidate in Journalism and Digital Communication at Universidad de La Sabana.

His career combines clinical expertise, business acumen, and strategic leadership in healthcare. He has been recognized for advancing management models focused on clinical excellence, innovation, sustainability, and institutional transformation.

As Executive Director of Fundación Cardioinfantil – LaCardio, he leads a high-complexity academic medical center recognized nationally and internationally for excellence in cardiovascular medicine, transplantation, research, medical education, and social impact.

Mr Ming-Jyh Chen

Ming-Jyh Chen is an Administration Supervisor in the Office of Sustainable Development at China Medical University Hospital, Taiwan. His work focuses on healthcare decarbonisation, low-carbon hospital governance, healthcare service carbon footprint methodology, and the integration of sustainability into hospital operations.

He has contributed to institution-wide initiatives involving intelligent clinical engineering governance, medical equipment management, greenhouse gas management, green hospital strategy, and the application of ISO 14067 and life cycle assessment to healthcare services. His work centres on translating environmental standards, verified data, and governance mechanisms into practical operational models that support measurable carbon reduction while maintaining clinical quality and service continuity.

His professional interests include governance-driven decarbonisation, service-level carbon accounting, sustainable healthcare delivery, and the alignment of environmental performance with patient safety and operational resilience. He holds a Master of Science in Environmental Health from National Yang-Ming University.

Mrs Mei-Ying Chen

Mei-Ying is a registered dietitian with 35 years of experience and currently serves as the Director of Nutrition Services for a hospital system in central Taiwan. The healthcare network comprises a main hospital and seven branch hospitals. The main hospital operates two central kitchens, including the Chang-Qing Central Kitchen, which supplies both hot, ready-to-serve meals and rapid-chilled meals to patients and staff across the branch hospitals.

Throughout her career, she has been committed to advancing patient safety, improving the quality of nutrition care, and promoting a low-carbon healthcare environment. She is dedicated to supporting sustainable healthcare operations while enhancing services for the community. Through her work, she continues to champion innovative nutrition service models that contribute to high-quality, patient-centred care.

Mrs Jennalyn Dapitan

Jennalyn L. Dapitan is the Chief Pharmacist at St. Louis Hospital, Tacurong City, Philippines, where she also serves as the Oncology Pharmacist in the Systemic Therapy Unit and the Assistant Quality Control Officer for Medical Gas. She earned her Bachelor and Master of Science in Pharmacy degrees from the University of the Immaculate Conception and completed specialized training in aseptic dispensing at the University of the Philippines–Philippine General Hospital (UP-PGH). In January 2023, she presented her graduate research at the 6th International Multidisciplinary Research Conference in Davao City, Philippines. In January 2026, she presented her research at the International Patient Safety Conference in Hyderabad, India, where it received the 1st Runner-Up Award in the Process Innovation & Outcome Improvement category.

Mr Jian Wei Goh

Jian Wei Goh is a Manager in Technology, Strategic Planning & Integration at Tan Tock Seng Hospital, and a registered pharmacist by training. Across the past seven years, his focus has shifted steadily toward digital transformation, spanning robotic process automation, AI literacy, and helping frontline healthcare teams adopt practical technology. He has led and supported innovation efforts ranging from machine learning for medication safety to hackathons that encourage healthcare workers to build and problem-solve, and remains an active educator and mentor within the profession.

Sustainability has long sat in the background of that work. Building with AI and data tools kept the energy and environmental footprint behind them close to mind, and turned into an ongoing curiosity about the concrete, measurable ways healthcare can do better. It’s a budding interest he’s keen to explore further, including through projects like the recyclable pharmacy packaging initiative, where small, deliberate design changes translate into real environmental and operational gains.

He is currently pursuing a Master of IT in Business at Singapore Management University, where his coursework spans digital technology and sustainability.

Prof. Kunibert Lennerts

Univ.-Prof. Dr.-Ing. Dipl.-Wi.-Ing. Kunibert Lennerts holds the Chair of Facility Management at the Karlsruhe Institute of Technology (KIT), the first university professorship of facility management in Germany, and directs KIT’s Institute of Technology and Management in Construction. Before entering academia in 2000, he headed facility and real estate management at Deutsche Bahn Immobiliengesellschaft, leading 400 staff and an annual budget of EUR 500 million.

His research centres on facility management in healthcare, sustainability, and the digitalisation of building operations. Since 2001 he has led OPIK, an open, university-run benchmarking pool in which public hospitals across German-speaking countries compare technical and operational performance. Building on this dataset, his group supervises doctoral research that applies quantitative methods, among them data envelopment analysis, to evaluate hospitals’ resource efficiency and carbon performance jointly rather than separately.

He served on the board of the German Sustainable Building Council (DGNB) and contributes to the ESG bodies of the German Property Federation (ZIA) and ECE. He co-developed CO₂ accounting methodologies applied to large real estate portfolios and has supervised numerous doctoral theses at the intersection of hospital operations, sustainability, and data analysis.