Optimizing technology and workforce planning to transform care

  • Innovation in care and operations


Wednesday 11 September


Session description:

This session focuses on projects transforming healthcare delivery through innovative approaches to integrating technologies and effective workforce practices.

Featured presentations:

  • Coronary Angioplasty Procedure and Safely Immediate Transfer-Back Yielding (CAPASITY) (Dr Sultan Abdullah Al Sultan)
  • Improving quality of care: Free the block, cancel your slot – A nationwide campaign in Poland for improved medical appointment accessibility (Mr Pawel Walicki)
  • Relationship between Mid Upper Arm Circumference (MUAC) and adverse outcomes among Gravidas admitted at a tertiary hospital in the Philippines
  • Optimization in restocking emergency carts: Improving patient safety, financial sustainability and work efficiency (Mrs Claudia Aparecida Souza Barros Reis)
  • Innovation in care and operations


Wednesday 11 September



Dr Sultan Abdullah Al Sultan

Medical Director, Prince Sultan Cardiac Center - Qassim, Saudi Arabia

Dr Sultan Abdullah Al Sultan is the Medical Director at Prince Sultan Cardiac Center in Qassim, Saudi Arabia, and a Consultant Interventional Cardiologist. With a deep passion for interventional cardiology, Dr Sultan excels in both coronary and structural interventions, demonstrating a commitment to advancing cardiac care through innovative procedures and cutting-edge techniques.

In his administrative role, Dr Al Sultan has been instrumental in ensuring that Cath Lab services are accessible to all indicated patients across the region. His dedication to expanding access to high-quality cardiac care has significantly improved patient outcomes and set new standards for cardiovascular services in Qassim.

Dr Sultan’s dual focus on clinical excellence and administrative leadership continues to make a profound impact on the healthcare landscape and advancing the field of cardiology in the region.

Mrs Claudia Aparecida Souza Barros Reis

Senior Pharmacist, Hospital Sírio Libanês, Brazil

Claudia Aparecida Souza Barros Reis is a 33-year old Brazilian born in São Paulo. She is a Pharmacist who graduated from the Universidade São Judas Tadeu, became a Specialist in Clinical Pharmacology from the Faculdade Oswaldo Cruz, and had her MBA in Project Management from the Luiz de Queiroz College of Agriculture in the University of São Paulo.

She has experience as a Clinical Pharmacist and is currently a Senior Pharmacist in a highly complex hospital focusing on stock management, technologies, people management, processes, and projects with the aim of achieving economic and institutional objectives – ensuring quality of care.

Mr Pawel Walicki

CEO, Centrum Medyczne CMP, Poland

Paweł Walicki is a graduate of the Medical University of Warsaw (2000), President of the Management Board of the CMP Medical Center Capital Group, and a management enthusiast.

In 2002, he established the first clinic under the CMP Medical Center brand – in Piaseczno, at Puławska Street (hence the name). The company was established on the basis of a group of private offices where doctors from the Walicki family, their relatives and friends were admitted.

Currently, 22 years after its establishment, the CMP capital group managed by Paweł Walicki includes 25 clinics located in the Masovian and Łódź voivodeships and several hundred partner facilities throughout Poland. Last year, CMP added two new brands – Psychological Center Good Life (www.goodlifepsycholog.pl) and optician brand Optyk.cafe (www.optyk.cafe).

CMP is also the originator and organizer of the social campaign #odwoluje #nieblokuje (www.odwolujenieblokuje.pl), concerning the issue of uncancelled medical visits.

Motto for the company: Growth or decline!

Privately, he is the husband of a doctor and father of two children. He is also a travel and diving enthusiast.