Leading transformative, inclusive, and successful workforces



Tuesday 10 September


Session description:

Explore how effective staff engagement and support strategies transform organizations and enhance workforce wellbeing. This session highlights the roles of diversity, equity, and excellence in driving successful workforce and organizational change.

Featured presentations:

  • Leadership to accelerate healthcare’s digital transformation: Evidence from 33 US health systems
  • Diversity: An opportunity to put the patient at the centre (Mrs Marta Barahona Orpinell)
  • Ibadah-friendly hospital program: An integrated and holistic approach to promote diversity, equity, and inclusion (DEI) towards hospital services improvement (Dr Ishmael Dimaren)
  • Valuing collective engagement into innovative projects: A mean to transform organizations and improve workers wellbeing (Mrs Perrine Cainne)
  • Building effective leadership development programs for your next generation of leaders: An Ontario hospital experience (Ms Andrea Marshall)
  • Exploring Informal Caregiving Burden in the Portuguese Context (Prof. Ana Escoval)

Chair: Mr Jose Solis-Padilla, Executive Director for the Americas, Mayo Clinic, USA



Tuesday 10 September


Chair and Speakers

Mr Jose Solis-Padilla

Executive Director for the Americas, Mayo Clinic, USA

Mr Jose Solis is the Executive Director for the Americas at Mayo Clinic. In his role of Executive Director, he provides leadership and oversight to the execution of Consulting Projects, Mayo Clinic Care Network partnerships, Mayo Clinic Offices, and Strategic Partnerships throughout the Americas.

While living in Mexico, he worked in the consulting, telecommunications, and manufacturing industries where he developed the expertise and interest for international business and foreign trade. Prior to joining Mayo Clinic, Mr Solis was part of the leadership team of Johns Hopkins Medicine and the management team of Houston Methodist Hospital.

Mr Solis graduated with a Bachelor’s degree in Public Accounting from Universidad Nacional Autonoma de Mexico and received a Master’s degree in Business Administration and International Business from the University of Saint Thomas in Houston. He holds the academic rank of Instructor in Health Care Administration from the Mayo Clinic College of Medicine and Science. He has participated in executive leadership education programs at Johns Hopkins, Mayo Clinic College of Medicine and Science, and Harvard School of Public Health and is a founding member of the Cameron School of Business mentorship program at the University of Saint Thomas.

Mr Solis’s experience in foreign trade, international business, healthcare operations, and academic medicine provide a global perspective for international collaborations.

Mrs Marta Barahona Orpinell

Head of Citizen service Area, Hospital Clínic de Barcelona, Spain

Marta Barahona is a nurse, with more than 15 years of experience in management and team leadership in public hospitals. With an extensive knowledge of the Health System of Catalonia and Spain, as well as budget management and the framework contract for services of a hospital in the public health network.

She graduated in Nursing in 1992; she has complemented her training with postgraduate degrees in the field of nursing specialization and a postgraduate diploma in advanced management development from EAE Business School and the UPC (Polytechnic University of Catalonia) with a specialty in Leadership and Personal and Organizational behaviour. She has also supplemented his training with a course in accounting and finance for non-financial managers

Throughout her career as a nurse, she has held different positions in the field of hospital management, such as nursing coordinator in the hospitalization and outpatient ward, director of client management, assistant to the general management and Hospital manager in Hospital Plató. Since January 2021 she is the Manager of the citizen service area at the Hospital Clinic of Barcelona, member of the management committee and numerous committees and working groups both internally and externally.

Mrs Perrine Cainne

Human Resources Director, Centre Hospitalier Universitaire de Bordeaux, France

Perrine Cainne was raised in France and is 37 years old. During her studies in Political Sciences, she discovered the healthcare system and decided that it was the field where she felt she would be most useful. She engaged herself into volunteering and she passed an exam to become a Public Hospital Director.

She worked in three different hospitals (Albi, Arcachon, Bordeaux) and explored a lot of different missions: from finances to human resources, going through logistics, strategy, and sustainable development.

In 2020, she participated in an intensive training program and became a professional coach. This program was a great opportunity that helped change her mindset and give her new tools.

In 2023, she created her business – in addition to her work as the Human Resources Director in the Bordeaux University Hospital – to develop her impact. She is now leading national and international missions to help people and organizations to improve and transform themselves.

Dr Ishmael Dimaren

Medical Center Chief, Cotabato Regional and Medical Center, Philippines

Dr Ishmael R. Dimaren is a Medical Center Chief of the Cotabato Regional and Medical Center (CRMC) known for his remarkable leadership and dedication to the advancement of quality healthcare. He has effectively held various positions in the administrative, training, and clinical fields over the course of 25 years in the medical profession.

Dr Dimaren holds a Doctor of Medicine degree from the Far Eastern University. Further enhancing his expertise, he completed a rigorous general surgery residency at the CRMC and colorectal surgery fellowship at the Philippine General Hospital. With the aim of making a more significant contribution to healthcare systems, Dr Dimaren obtained an MBA with a specialization in Hospital Administration from the University of Visayas, Cebu.

In a seamless transition into leadership position, Dr Dimaren has played an integral part in the transformation of CRMC into a model of clinical competence and innovation. He has substantially improved the hospital’s standards by implementing patient-centered care models, state-of-the-art technologies, and extensive quality improvement programs in his capacity as the hospital’s chief.

Under Dr Dimaren’s leadership, CRMC has been recognized for its operational efficiency, patient safety, and clinical excellence. Through his strategic foresight, compassionate care, and innovative approach, he has been able to inspire his colleagues in helping improve the lives of many patients. His efforts have set new benchmarks in healthcare not just in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) and Central Mindanao, but in other areas as well.

Prof. Ana Escoval

Professor, National School of Public Health - Public Health Research Centre and Comprehensive Health Research Center, NOVA University Lisbon, Portugal

PhD in Management and Graduate in Economics, is vice President of the “Associação Portuguesa para o Desenvolvimento Hospitalar” (APDH), and member of the Board of Directors of the Foundation for Health/NHS (Fundação para a Saúde/SNS). Retired teacher (was associate professor in ENSP-NOVA, teaching in action strategies in health (Public Health and Community Areas)). Throughout their career has been involved in several projects in the areas of health literacy, patients’ engagement, citizen empowerment or specific medical conditions, with different methodologies (e.g., quantitative, qualitative, mixed-methods, Nominal Group Technique).

Ms Andrea Marshall

Vice-President of Communications and Patient Experience, Ontario Shores Centre for Mental Health Sciences, Canada

Andrea Marshall is the Vice-President of Communications and Patient Experience.  She joined Ontario Shores Centre for Mental Health Sciences in 2007 and has held progressive leadership roles throughout her tenure.

Andrea Marshall is a seasoned public relations professional with a passion for leadership development, employee and stakeholder engagement, reducing stigma, and partnering with patients and families to improve their experience.

In this role, she oversees Communications and Public Affairs, the Centre of Education and Organizational Development, Volunteer Services, Spiritual Care, Vocational Services, Recovery College, and Quality and Patient Experience.

Prior to Ontario Shores, she worked at the Ontario Pharmacists Association and Edelman Public Relations.

Ms Marshall also served as a member of the Board of Directors for the Denise House, an organization in Durham Region that provides shelter and support for abused women and children.