The future of quality and patient safety: Insights from healthcare leaders and opportunities for collaboration with JCI

  • Invitational
  • Lunch Symposium
  • Sponsored

When:

Wednesday 21 October

11:30–12:30

Location:

401AB, 4th floor

Hosted by Joint Commission International (JCI), this exclusive private luncheon will convene a select group of global healthcare leaders for an open and candid exchange on the future of quality and patient safety.

Over lunch, Dr Jonathan Perlin, President and CEO of Joint Commission and Joint Commission International, will lead a moderated discussion exploring emerging priorities in quality and patient safety, followed by an interactive dialogue among participants. The conversation will provide an opportunity to exchange candid perspectives with peers, surface shared challenges, and explore opportunities for collaboration and collective action.

At a time when healthcare organizations are navigating increasing complexity and rising expectations for care delivery, bringing leaders together for open dialogue is essential to accelerating improvement and achieving better outcomes for patients.

  • Invitational
  • Lunch Symposium
  • Sponsored

When:

Wednesday 21 October

11:30–12:30

Location:

401AB, 4th floor

Speaker

Dr James Merlino

EVP, COO, Joint Commission International, USA

James I. Merlino, MD, is Executive Vice President and Chief Operating Officer at Joint Commission. He oversees enterprise operations, strategic initiatives, and Joint Commission International, helping ensure the organization’s programs, services, and global activities are aligned to advance healthcare quality and patient safety worldwide. Dr. Merlino plays a key role in guiding operational performance and supporting the evolution of Joint Commission’s offerings to meet the needs of healthcare organizations and patients. Previously holding executive roles at the Cleveland Clinic and Press Ganey, he is widely recognized for his leadership in patient safety, quality improvement, and healthcare transformation.

Sessions

Improving clinical outcomes: The role of standards and patient-centred tools

  • Clinical Models QPS
  • 🎧

When: Tuesday 20 October | 16:00–17:00

Find out more

Redesigning patient experience: Insights, innovation, and human-centred care

  • Human-centred experience
  • 🎧

When: Wednesday 21 October | 09:00–10:00

Find out more

The future of quality and patient safety: Insights from healthcare leaders and opportunities for collaboration with JCI

  • Invitational
  • Sponsored
  • Lunch Symposium

When: Wednesday 21 October | 11:30–12:30

Location: 401AB, 4th floor

Find out more