ACHE–IHF Global CEO–COO Boot Camp

  • Leadership
  • Sign-up required

When:

Monday 19 October

08:30–15:30

Location:

401AB, 4th floor

Designed for hospital and health system leaders, the CEO|COO Boot Camp prepares executives to lead with strategic clarity, operational discipline, and organizational impact in a rapidly changing global healthcare environment. Integrating the enterprise perspective of the CEO with the execution focus of the COO, the programme explores the leadership, governance, and operational priorities most critical to success.

Through practical, executive-level learning, participants will strengthen capabilities in culture and performance, financial and operational stewardship, physician and clinical staff alignment, governance, stakeholder relationships, and innovation. With an international lens, the programme also examines the economic, political, and technological forces reshaping healthcare and equips leaders with actionable strategies to navigate complexity, drive performance, and lead resilient organizations.

Places are strictly limited for this exclusive, closed-door Boot Camp, designed to foster a high level of trust, openness, and peer exchange.

Participation provides up to 6 ACHE in-person credits.

Learning objectives

  • Align strategy, operations and culture to strengthen organizational performance.
  • Apply governance and stewardship practices to improve resilience and execution.
  • Respond to economic, political, and technological shifts with effective leadership strategies.

Programme

The programme will focus on the practical leadership capabilities needed to lead complex healthcare organizations.

08:30–12:00 | Leading at the executive level

An interactive morning combining leadership insight, operational experience, practical tools and applied scenarios, covering:

  • personal leadership journey
  • leadership development and self-awareness
  • data intelligence and storytelling: moving from numbers to decisions
  • operational leadership: connecting people, priorities, and performance
  • applied leadership scenarios.

12:00–13:00 | Networking lunch

An opportunity to connect with fellow participants and the guest leaders.

13:00–14:30 | Leadership journeys: Lessons from the CEO and COO chair

An inspiring conversation with Ms Carrie Owen Plietz, Dr Michael Ugwueke, and Dr Michael Mayo, who will share defining moments from their careers, how their leadership approaches have evolved, and the principles that have guided them. Participants will have the opportunity to ask questions.

14:30–15:30 | Bringing it together

The final session will bring together the key insights from the day and focus on practical lessons participants can take back to their organizations.

Who should attend?

  • Hospital and health system CEOs and COOs
  • Senior executives preparing for CEO or COO roles
  • Experienced healthcare leaders looking to strengthen their executive leadership capabilities

Exclusive rates

ACHE and the IHF are pleased to offer this boot camp at the following special rates as part of the World Hospital Congress 2026 programme:

Participant type Rate
IHF Members attending the Congress USD 395
Non-Members attending the Congress USD 450
Low-income and lower-middle-income countries/territories attending the Congress USD 210
Participants not attending the Congress USD 650

 

To book your place, complete this form.

By supporting ACHE’s Fund for Healthcare Leadership, you can help talented individuals obtain scholarships to acquire the skills and training they need to forge a career path in healthcare leadership. To learn more and to donate, visit ache.org/fund.

Interested in joining this boot camp?

Register now
  • Leadership
  • Sign-up required

When:

Monday 19 October

08:30–15:30

Location:

401AB, 4th floor

Presenters

Dr Michael Mayo

Executive-in-Residence, Baptist Health System, USA

Michael A. Mayo, DHA, FACHE, is the Executive-in-Residence and former President and Chief Executive Officer of Baptist Health, the only locally governed, faith-based, not-for-profit, mission-driven health care system in North Florida. As CEO, Dr Mayo lead a team of more than 13,000 team members and more than 2,000 medical staff members in the delivery of high-quality, coordinated care for every stage of life. Founded in 1955, Baptist Health has evolved into a community-focused, regional health system committed to achieving excellent patient outcomes and helping all people improve their health and well-being.

Dr Mayo has more than 32 years of health care executive experience including as the CEO of Orange Park Medical Center (HCA), CEO of Frankfort Regional Medical Center (HCA), Chief Operating Officer of Memorial Hospital Jacksonville (HCA), and President of Methodist Dallas Medical Center, a Level I Trauma Center and the flagship facility of the Methodist Health System. From 1989 to 1999, Dr Mayo held progressive leadership positions with Baptist Health System of Birmingham, Ala., where he first joined as an administrative fellow.

Dr Mayo earned his Doctor of Health Administration from the Medical University of South Carolina, his Master of Science in Health Care Administration from Texas Woman’s University, and his Bachelor of Science in Human Resource Management from the University of Alabama. He is board-certified in Health Care Management and a fellow with the American College of Healthcare Executives (FACHE). He was elected to the ACHE Board of Governors and served for 2019-2022. Dr Mayo has also served as the ACHE Regent for Florida – Northern and Western; on the Healthcare Executive Editorial Board; and on the Regents Advisory Council. He currently serves as a member of the American Hospital Board of Directors and Chair, of the AHA Regional Policy Board 4 (Southeastern U.S.) and as a member of the Florida Hospital Association Board of Trustees, representing Region 2.

In 2022, 2023, and 2024, Dr Mayo was selected by Florida Trend in the Florida 500 edition as one of the 500 most influential executives in the state. He was also recognized as an Ultimate CEO for 2022 by the Jacksonville Business Journal. In 2023, Dr Mayo was awarded an Honorary Doctorate in Healthcare Education & Leadership by Jacksonville University recognizing his contributions to the healthcare industry and academics.

Dr Mayo is an adjunct professor in the MHA Program of the Brooks College of Health at the University of North Florida in Jacksonville, Florida.

Dr Mayo serves in various community leadership positions, including University of North Florida Dean’s Council, Board of Directors with Jacksonville Chamber of Commerce and Board of Directors at Community Hospice & Palliative Care, member of the Jacksonville Civic Council and Rotary Club of Jacksonville.

Sessions

ACHE–IHF Global CEO–COO Boot Camp

  • Sign-up required
  • Leadership

When: Monday 19 October | 08:30–15:30

Location: 401AB, 4th floor

Find out more

Ms Carrie Owen Plietz

Group Senior Vice President and Chief Operating Officer, Care Delivery, Kaiser Permanente, USA

Carrie Owen Plietz, FACHE, is Group Senior Vice President and Chief Operating Officer of national care delivery for Kaiser Foundation Health Plan, Inc. and Hospitals. Her previous role was President of Kaiser Foundation Health Plan and Hospitals of Northern California. Owen Plietz joined Kaiser Permanente in November 2020. Prior to joining Kaiser Permanente, she spent nearly 5 years with Wellstar Health System in Atlanta where she served as executive vice president and chief operating officer. She previously spent 17 years at Sutter Health, a Northern California regional integrated health care system, serving in multiple executive leadership roles. Owen Plietz previously served as Chair for the American College of Healthcare Executives and she is board certified in health care management as an ACHE fellow.

Sessions

ACHE–IHF Global CEO–COO Boot Camp

  • Sign-up required
  • Leadership

When: Monday 19 October | 08:30–15:30

Location: 401AB, 4th floor

Find out more

Dr Michael Ugwueke

President and CEO, Methodist Le Bonheur Healthcare, USA

Michael O. Ugwueke, DHA, FACHE, is president and CEO of Methodist Le Bonheur Healthcare in Memphis, Tennessee, and Chair-Elect of the ACHE Board of Governors.

Board certified in healthcare management as an ACHE Fellow, he has held multiple leadership roles within ACHE, including Governor, Regent-at-Large for District 4, and as a member of multiple committees.

Dr. Ugwueke joined Methodist Le Bonheur Healthcare in 2007 as system senior vice president/CEO of Methodist South Hospital. He went on to lead both Methodist North and South Hospitals, served as president/COO from 2013 to 2017, and became CEO in 2017. Earlier in his career, he held leadership positions with Provena Health, MedStar Health, and Sarasota Memorial Hospital, focusing on operations, strategy, and planning.

He serves on the boards of the Federal Reserve Bank of St. Louis, the National Civil Rights Museum, and the American Hospital Association, and is immediate past chair of the Tennessee Hospital Association.

Dr. Ugwueke has received numerous honors, including ACHE’s Distinguished Service Award and recognition among Modern Healthcare’s Top 25 Minority Executives. He holds a doctorate from the Medical University of South Carolina, a Master of Healthcare Administration from Emory University, and a bachelor’s degree from Shaw University.

Sessions

ACHE–IHF Global CEO–COO Boot Camp

  • Sign-up required
  • Leadership

When: Monday 19 October | 08:30–15:30

Location: 401AB, 4th floor

Find out more

Transforming healthcare systems at scale: From vision to real-world impact

  • Human-centred experience
  • 🎧

When: Tuesday 20 October | 13:15–14:15

Location: 504, 5th floor

Find out more