Programme Agenda

This is the preliminary programme of the 2022 World Hospital Congress. The main programme will take place from 9 to 11 November with pre-congress activities on 8 November. Please check back regularly to find out more about the sessions and side events.

Tue, 8th November : PRE-CONGRESS
09:00 - 12:00

Geneva Sustainability Centre: CEO Sustainability Masterclass Preview (by invitation)

  • Dubai C

This Masterclass preview taught by Prof Andrew Garman is specifically for Hospital Chief Executives. It will demonstrate some of the ways the Geneva Sustainability Centre plans to engage with the IHF community more deeply – building collective capacity to lead on sustainability goals.

09:30 - 18:00

IHF Young Executive Leaders workshop (by invitation)

  • Dubai D

From April to November, the 42 participants of the Young Executive Leaders programme connected across 26 countries to develop their leadership skills, learn from experts through regular masterclasses, and worked in subgroups on key topics. As the program reaches its end, the participants are meeting for the first time during a day-long workshop. This workshop will give participants the opportunity to learn from each other, to graduate to the YEL Alumni with the view to stay connected with previous cohorts, and to hear one more time from esteemed experts who are pleased to guide them on their journey towards a more informed and skilled leadership.

09:30 - 18:00

ACHE MENA Choice Programme (by invitation)

  • Dubai E & F

Revitalization of quality improvement strategy: Prioritizing execution in the post-COVID era

13:00 - 17:00

Hospital visits (Dubai)

  • Various

You can sign-up to join one of the site visits offered to Congress delegates at an additional cost of USD 35. You can book your slot during registration. More information will be available soon.

14:00 - 16:00

IHF Governing Council meeting (by invitation)

  • Dubai A & B

The Governing Council is the organ charged with the overall governing of the affairs of the International Hospital Federation. This meeting is for IHF Governing Council Members only.

16:30 - 17:30

IHF General Assembly (by invitation)

  • Dubai C

Annual meeting of the IHF General Assembly, the formal decision-making body of the International Hospital Federation. All IHF Members are invited to participate.

18:00 - 19:00

Welcome Reception and Poster Presentations

  • Exhibition Area

The Welcome Reception will provide an excellent opportunity to network and meet fellow delegates while touring the exhibition. All participants are invited to join. Tickets are included in the registration fee. Dress Code: Business Casual

20:00 - 21:30

IHF Governing Council Dinner (by invitation)

  • TBC

Wed, 9th November : DAY 1
09:00 - TBC

Press Conference

  • TBC

Details to follow

09:00 - 10:00

Networking Coffee & Tea

  • Exhibition Area & Business Lounge

10:00 - 10:30

Opening Ceremony

  • Plenary Hall

10:30 - 11:00

Keynote Presentation: Sustainability

  • Plenary Hall

11:00 - 12:30

Plenary Session 1: Precision Medicine – the impact for hospitals and health delivery

  • Dr Jorge Guzman   Dr Hanny Handjaja Ronosulistyo  
  • Plenary Hall

Precision medicine will be a disruptor of traditional healthcare delivery systems which are organized to treat the “average” patient through protocols, care plans, and pathways. In this session, learn from hospital and healthcare leaders from the IHF Global Network on how precision medicine will influence operations from care pathways to reimbursement models, to recruitment of the right staff, and many more aspects on how this new wave of care for patients will take shape.

12:30 - 13:30

Lunch and Networking

  • Lunch Area and Exhibition Area

13:30 - 14:30

Nursing staff: our heroes - how do we support them?

  • Aysha Al Mahri  
  • Dubai A & B

Focused on the nursing workforce, this session will be led by nursing executives from the UAE and will speak on lessons learned during the COVID-19 pandemic, as well as going forward how to enhance employee engagement, ongoing professional development, maintaining a healthy work life balance, and having an open dialogue with nurses.

13:30 - 14:30

Enhanced communication strategies: leveraging the lessons

  • HE Hind Al Zaabi   Dr Kalthoom Al Blooshi   Dr Ehab Al-Atassi   Dr Joon-Seok Lim   Dr Maria Manuel Salazar  
  • Dubai C

This session will discuss how hospitals can optimize clinical communications and outcomes by harnessing digital technology. Speakers will share their experiences from the Republic of Korea, Portugal, Egypt, and the United Arab Emirates. Featured presentations will discuss use of healthcare technology for discussions of patient care, patient education, and parental counseling and its corresponding data to understand an accurate picture of delivered care and cost. Attendees will also learn about the omnichannel digital communication strategy in healthcare, which is expected to improve the quality of services provided and patient safety by making use of different channels of interaction and a continuous environment of interaction.

13:30 - 14:30

Short Paper Presentations: Bridging boundaries through technology and collaboration

  • Dr Carsten Engel   Ahmed Hamood Al Kharusi   Dr Jennifer Fang   Loïc Mondoloni   Dr Niraj Sehgal   Katerina Tarasova   Leslee Thompson  
  • Dubai D

The pandemic and related challenges created an urgency to innovate, using all the tools and relationships healthcare leaders could access. This session will highlight how technology can improve care quality and access, and the and how collaborations can accelerate getting care where it’s needed most.

13:30 - 14:30

World-class healthcare: what does it mean and how do we achieve it?

  • Dr Omar Najim   Dr Ahmed Safwat Elassal   Dr Preetha Reddy   Michael Ryan   Dr Sami Yousif  
  • Dubai E&F

This session will advise hospital leaders on how to build the knowledge, skills, and confidence to succeed in the next decade. Speakers will share their experiences from Egypt, India, Saudi Arabia, and the United States. Featured presentations will cover various world-class integrated care programmes namely: the Horizons Program for Emerging Health Leaders which is an integrated national program that uses multi-educational strategies and is offered by the Health Leadership Academy (HLA) at the Saudi Commission for Health Specialties (SCFHS); the Saudi German group who have designed the Clinical Excellence Program based on an operational understanding of clinical excellence and clinical governance concepts; Mayo Clinic Destination Medical Centers (DMC) which are a unique, integrated medical experience where patients with serious or complex diseases find definitive answers by trusted experts, and are currently being developed in the United Arab Emirates.

13:30 - 14:30

Lightning Talks: Environmentally sustainable strategies: doing it now!

  • Florian Trummer, MBA   Dr Nuno Alçada   Toseef Din   Shaleta Dunn   Anna Fuster Muñoz   Dr Oliver Groene   Dr Ana Cristina Martins   Dr Claudia Mika   Raed Negm  
  • Ajman D

Across the world, hospital leaders are starting to become role models and advocates for environmental sustainability. This session highlights eight practical examples of sustainability leadership from around the world, in areas including energy efficiency / green energy, clinical and chemical waste reduction, water use reduction, accreditation standards, and governance.

14:30 - 15:00

Coffee break, exhibition and poster display

  • Exhibition Area & Business Lounge

During the break, visit the exhibition area or the posters.

15:00 - 16:00

The power of partnerships to improve care for vulnerable patients

  • Dr Mohamed Hatem Azzam   Sandrine Boucher   Dr Esther Calbo   Anneysa Ghosh Kumar  
  • Dubai A & B

In a complex world wrought with the climate crisis, political strife, food insecurity, job loss, and migration, we need to go back to the basics and form connections with the people we hope to serve with quality healthcare. This session will address the integration of social and health services through partnership in order to achieve a holistic understanding of patient needs. Speakers will share their experiences from Spain, France, Saudi Arabia, and India. Featured presentation topics include an exploration of territorial networking strategies between hospital medicine, community healthcare, and general practice to coordinate out-of-hospital cancer care. This session will also explore the Total Health model of care which prioritizes social sector partnerships to aid in care delivery, as well as the Chronicity Approach model which focuses on coordinating Intermediate Care services that avoid institutionalization or readmission for patients with chronic pathology.

15:00 - 16:00

Our people: maintaining wellness in times of epic change

  • Sophie Beaupère   Dr Marta Linares Chamorro   Dr Ekaterine Kavtaradze   Paul Sarnese  
  • Dubai C

This session will address the challenges facing the post-pandemic hospital and healthcare workforce, as well as propose solutions for “burnout” and severe staffing shortages. Speakers will share their experiences from Georgia, France, Spain, and the United States. Featured presentations will discuss a variety of challenges and solutions, such as skills mismatch, medical demography, organizational transformation, and value-based culture building. Solutions to workforce challenges explored by the session’s speakers will include accelerating the recognition of professions eligible for "advanced practice", cooperation with public authorities, education and training for stakeholders and social partners, and advocating reforms to achieve better workforce planning and improve the resilience and accessibility of health systems.

15:00 - 16:00

Short Paper Presentations: Hospitals leading toward a sustainable future

  • Prof Edda Weimann, MD (LMU), MPH (UCT)   Aparna Dial   Camille Farrando   Carlos Varela i Ferro   Elena Puigdevall i Grau   Frédéric Rimattei   Walt Vernon  
  • Dubai D

The United Nations’ Sustainable Development Goals are a call for bold action to pursue and preserve the health of current and future generations. In this session, leading hospitals and health systems will describe how they are answering that call, by integrating sustainability into the fabric of their operations and strategic plans.

15:00 - 16:00

Investing in ‘clicks’ over ‘bricks’: what is the potential of hybrid care delivery?

  • Dr Sai Praveen Haranath  
  • Dubai E & F

The virtualization of healthcare has been significant in recent years, particularly following the COVID-19 pandemic. Across the world, virtual care offerings have been woven into hospitals’ and healthcare systems’ digital roadmaps leading to greater hybrid care delivery. Whilst there is always going to be a critical role for some patients to be seen physically by their clinician, hybrid care models can offer great potential in their value of meeting patients ‘where they are’ to lower costs, reduce waste and improve outcomes. Using real-life case studies from Apollo Hospitals (India) and Mayo Clinic (United States), this special session hosted by the IHF’s Telehealth Special Interest Group, will explore how hospitals can appropriately harness hybrid care approaches of bricks-and-mortar and digital offerings to reduce waste, optimise resources and maximise clinical capacity.

15:00 - 16:00

Lightning Talks: Pediatric strategies to improve care for our "littlest patients"

  • Kean Villarta   Dr Moustafa Abdelwahab   Dr Patricia Garcia-Cañadilla   Prof Juan Jose Garcia-Garcia   Bincy Babu Maniamma   Violette Mubarak   Dr Maria D. Navarro   Dr Sergi Navarro Vilarrubí   Dr Brian Wagers  
  • Ajman D

Effective pediatric care yields a lifetime of benefits for recipients and their families, creating health-related dividends for decades. This session brings together numerous case examples of improvements to pediatric healthcare management from across the world, in areas including care for congenital heart disease, handoffs, patient education, palliative care, rebookings management, sepsis/shock, and use of pediatric hospitalists.

16:10 - 17:10

Environmental sustainability: our challenges and opportunities

  • Dr Layla McCay   Dr Rudy Chouvel   Josep Rull Andreu   Urszula Szybowicz  
  • Dubai A & B

This session will share good practices and innovations to reduce the hospital’s carbon footprint, making meaningful impacts in low, middle, and high-income settings. Speakers will share their experiences from the United Arab Emirates, Poland, France, and Spain. Methods discussed include designing new or retrofitting existing facilities, managing the supply chain, and utilizing low-tech solutions. Featured presentations will discuss the implementation of reusable textile protection material in the operating room, which reduces carbon output by 54% compared to when we used disposable material.

16:10 - 17:10

Harnessing technology to create real impact

  • Dr Abdullatif Alokifi   Dr John Brownstein   Prof Yohei Otaka   Prof Anupam Sibal  
  • Dubai C

This session will discuss how hospitals can optimize clinical outcomes by harnessing digital technology. Speakers will share their experiences from the United States, India, Saudi Arabia, and Japan. Featured presentations will explore the impact of the “digital revolution” in healthcare, touching on telemedicine, robotics, artificial intelligence, machine learning, and automation. All of which can help improve clinical outcomes and enhance care delivery.

16:10 - 17:10

Lightning Talks: Ongoing learnings from the pandemic: optimizing the experiences

  • Dr Cary Adams   Dr Somaya Alnuaimi   Dr Nabil Al Lawati   Cláudia Medeiros Borges   Dr Nuno Corte-Real   Dr Patrícia Couceiro   Rica Lacey   Dr Pinar Guven Uslu   Dr Yun Chen Ko  
  • Dubai D

improving patient care and the patient experience in a wide range of ways. This session showcases examples of this progress from across the world, in areas including telemedicine, care pathways, clinical coding and monitoring, field hospital staffing, patient and family communication, innovation measurement, change management, and public-private partnerships.

16:10 - 17:10

Short Paper Presentations: Cultivating resilient clinicians and communities

  • Prof Hwee Sin Chong   Dr Emily Joy Acosta-Gacad   Kiyomi Hiraoka   Prof Jiban Khuntia   Joanna Siudek  
  • Dubai E & F

Effective, accessible healthcare means finding and supporting a resilient healthcare workforce that understands the needs of the diverse populations they serve. This session will feature innovations from across the world in supporting staff needs, strengthening training pipelines, testing new approaches to care, and more.

16:10 - 17:10

Lightning Talks: Developments in cardiovascular care and chronic conditions

  • Prof Mohamed Magdy Abbas   Laila Al Rahbi   Umaima Al-Raisi   Dr Abdulmajeed Alshowair   Dr Mega Febrianora   Min Yen Wu  
  • Ajman D

Cardiovascular disease and other chronic conditions are among the most significant health challenges healthcare leaders face today. This session brings together advances from across the world in both areas, including innovations in cardiopulmonary resuscitation training, patient flows, predictive modeling, and condition management.

17:30 - 19:00

International Geneva Reception (by invitation)

  • TBC

Thu, 10th November : DAY 2
07:30 - 08:50

IHF Association Leaders Circle breakfast (by invitation)

  • Ajman D

09:00 - 10:30

Plenary Session 2: Healthcare workforce challenges: pipeline, recruitment and retention

  • Wright Lassiter III   Dr Ayesha Abdullah   Dr Giorgio Cometto   Prof Henriette Neumeyer   Prof Anupam Sibal  
  • Plenary Hall

The healthcare workforce is the cornerstone of the health system in every country and are dependent on the availability, accessibility, and quality of healthcare workers to reach the highest standards of health provision. This session will provide an overview of the current global healthcare workforce situation and clear examples of actions and initiatives implemented by healthcare leaders to respond to workforce challenges. Chaired by Wright L. Lassiter III.

10:30 - 11:00

Coffee break, exhibition and poster display

  • Exhibition Area & Business Lounge

During the break, visit the exhibition area or the posters.

11:00 - 12:30

IHF Young Executive Leaders Session: The future of healthcare management

  • Dr Cynthia Omina Kanda   Prof J. Antônio Cirino   Sílvia Moreira da Silva   Omar Rodríguez Forner   Taylor Johansen   Lucy Clements   Turki Asiri   Dr Dina El-Maghraby   Prof Olivier Costa  
  • Dubai A & B

As time progresses and more difficult challenges arise in healthcare industry, more adaptive and adept leaders are required equipped with a cocktail of innovation and the knowledge from those before them. IHF Young Executive Leaders’ programme, which runs from April to November, seeks to facilitate the creation of such informed and skilled leaders. This year, the programme gathered 42 participants from 26 countries around masterclasses and group works on key topics. In this session, through lightning talks from each of the nine working groups but also from YEL Alumni, hear about how young executive leaders envision the evolution of healthcare and how they seek to improve both their own and their organization’s leadership capabilities.

11:00 - 12:00

Resilience in times of the COVID-19 pandemic

  • Dr Saleh Al Ali   Prof Alawi Alsheikh-Ali   Dr Nada Hassan Al Marzouqi   John Haupert  
  • Dubai C

The worldwide outbreak of the COVID-19 pandemic had been a source of unexpected stress and adversity for many. Yet, it also taught us a very important trait - resilience. This session will mainly highlight various strategies for responding to and coping with the pandemic. Speakers from the United States and the United Arab Emirates will each share unique examples of their challenges, successes, and what other countries can learn from their experiences in building up and strengthening resilience during a crisis.

11:00 - 12:00

How can hospitals and healthcare systems use big data to improve health inequalities?

  • Dr David Levine   Dr Julie Cerese   Dr Karyl Kopaskie   Richard Stubbs  
  • Dubai D

This special session is hosted by the IHF’s ‘Harnessing Big Data’ Special Interest Group. This session is chaired by Dr David Levine.

11:00 - 12:00

Shaping a sustainable future for the healthcare sector

  • Dr Hesham Abdelghaffar   Michaël Canovas   Dr Nahed Monsef   Claire Richardson  
  • Dubai E & F

This session will advise hospital leaders on how they can foster and support the organizational culture needed for a sustainable hospital operation. Speakers will share their experiences from the United Kingdom, Egypt, France, and the United Arab Emirates. Featured presentations will cover how hospitals can address the climate crisis by integrating new technologies, projects and organizations to effectively reduce exposure to climate-related health risks, while contributing to the preservation of the environment, as well as the health and well-being of patients and the general population.

12:00 - 13:00

Lunch and Networking

  • Lunch Area and Exhibition Area

12:00 - 13:00

Geneva Sustainability Centre Steering Committee Meeting (by invitation)

  • Ajman B

The Geneva Sustainability Centre Steering Committee provides an advisory role to the development of the Centre. It is made up of a global group of experts in sustainability and healthcare from IHF membership and partner organisations. This meeting is open to members of the committee only.

12:00 - 13:30

IHF Women in Leadership Forum Lunch / workshop (by invitation)

  • Deborah J. Bowen, FACHE, CAE   Dr Pascale Anglade   Dr Sawsan Abdel-Razig  
  • Ajman D

Chaired by Deborah J. Bowen, FACHE, CAE, President and CEO, American College of Healthcare Executives; President, International Hospital Federation

13:00 - 14:00

Africa Rising – Effective, sustainable actions and strategies for strengthening health systems

  • Dr Salim Hasham   Dr Amit Thakker   Toseef Din   Sisawo Konteh   Dr Mukabalisa Peace  
  • Dubai A & B

This panel session brings four key leaders and chief executive officers in the Africa healthcare delivery and organization domain who will discuss specific strategies they have implemented in their countries to build sustainable and resilient systems. The session will focus on healthcare delivery, financing and innovations in Africa and will provide a strategic understanding of how African healthcare is both innovating and adapting better practices from other parts of the world including digital health, delivery and talent development. This session is co-chaired by Dr Salim Hasham and Dr Amit Thakker.

13:00 - 14:00

How the pandemic will shape our future

  • Dr Aeshah Alsagheir   Dr Abel Mwale   Dr Wang-Jun Lee  
  • Dubai C

This session will address COVID-19 recovery and post-pandemic healthcare workforce challenges. Speakers will share their experiences from the Republic of Korea, Zambia, Saudi Arabia, and the United States. Featured presentations will cover hospital workforce management, mental health issues and burnout of hospital staff, and organizational cultures during the pandemic. The session will also discuss interventions to ease the trauma caused by taking care of those that had COVID. Attendees will be introduced to two programmes addressing post-pandemic acclimation: COVID-19 Blues Support Team resilience programme preparing an exit plan to restore the organization in the post-pandemic era; and the Multidisciplinary post-COVID-19 Clinic programme providing post-discharge care to patients experiencing long-term post COVID symptoms and complications.

13:00 - 14:00

Lightning Talks: Digital Health and AI: can't live with them, can't live without them

  • Dr Ola Aldafrawy   Dr Noor AlMehiri   Dr Francesc Garcia Cuyas   Robert Mayock   Dr Zhi-Yuan Shi  
  • Dubai D

Although advances in digital and AI technologies hold great promise for improving care, navigating the organizational changes needed for successful implementation requires particularly skillful leadership. This session provides case studies of implementations and lessons learned from around the world, involving technologies focused on access management, healthcare-associated infections, mental health assessment, patient/family communications, and a variety of critical health screening services.

13:00 - 14:00

Lightning Talks: Healthcare staff: our true asset - how do we keep them?

  • Dr Joel Roos   Ibtisam Al-Siyabi   Kevin Garrod   Mona Gohary   Jessica Palomo   Lerina Rungen   Prof Fernando Seoane   Dr Eloisa Socorro Guarte   Prof Anupam Sibal  
  • Dubai E & F

Attracting, developing, and retaining healthcare staff is essential for the effective delivery of health services. In this session, participants will hear successful workforce strategies international healthcare leaders have deployed, including anchor institution initiatives, leadership development, nurse-patient communications, physician engagement, staff motivations, stay interviews, and virtual learning.

14:00 - 14:30

Coffee break, exhibition and poster display

  • Exhibition Area & Business Lounge

During the break, visit the exhibition area or the posters.

14:30 - 16:00

IHF partners' workshop: Net zero, climate resilient, and sustainable healthcare

  • Dr Jonathan Perlin  
  • Plenary Hall

Climate change impacts human health in different ways, increasing the demand for healthcare services. Ironically, the healthcare sector, itself, is a major emitter of greenhouse gases, which change the climate and adversely affect human health. This workshop will allow attendees to learn and exchange on concrete ways of delivering net zero in a hospital or healthcare setting. The attendees (by registration only) will actively engage in a tabletop exercise led by a Partner of the IHF. This session is chaired by Dr Jonathan B. Perlin.

14:30 - 15:30

Lightning Talks: Effectively managing patients through the system: post-acute care

  • Prof Margarida Eiras   Rui Cortes   Dr Vanessa Pais   Dr Srilekha Palle   Marta Pascasio Roura   Vanessa Ribeiro   Dr Anna Riera   Gulshan Valiani  
  • Dubai C

Post-acute care is an essential component to delivering on health and well-being. This session will highlight advances taking place across a breadth of countries that are improving post-acute care for a wide range of needs, including Alzheimer’s disease, palliative care, post-partum, and community mental health, as well as addressing operational concerns such as workforce, length of stay, and readmission rates.

14:30 - 15:30

IHF Session: Career pathways and competency acquisition for hospital leaders

  • Dubai D

Numerous factors are transforming our healthcare organizations and, in turn, those who manage them are required to cover new roles and accept new responsibilities. Two crucial yet unanswered questions come to mind: which professional profiles best meet the new roles that are emerging in hospitals? And which educational and professional career pathways are coherent with the acquisition of the required competencies? The International Hospital Federation and ALTEMS (Graduate School of Health Economics and Management, Rome, Italy) started looking into this through an international research project, assessing the career pathways and leadership competencies of hospital Chief Executive Officers. This IHF-hosted session will present the research outcomes and cross-country analysis, including insights from Australia, Brazil, Colombia, Greece, Italy, Jordan and Spain.

14:30 - 15:30

Lightning Talks: Diagnostics and therapeutics: where the rubber hits the road

  • Dr Matthew Gettman   Dr Hala Abuzeid   Zayana Al-Brashdi   Dr Maryam Al Ali   Anthony James Almazan   Dr Jeffrey Chapman   Dr Saraswathy Battar   Raja Hazwani Raja Mukhtar   Dr Hanan Ali Obaid  
  • Dubai E & F

Diagnostics and therapeutics are the foundation of hospital-based care. This session offers participants a wide variety of case studies in improving clinical care from around the world, tackling challenges including antimicrobial resistance, continuity of care, newborn screening rates, overprescription, service clustering, and the role of accreditation.

15:30 - 16:30

Networking Activities

  • Lunch Area

18:00 - 20:00

IHF Awards Ceremony and Gala Dinner

  • Plenary Hall

Fri, 11th November : DAY 3
08:30 - 09:00

Networking Coffee & Tea

  • Exhibition Area & Business Lounge

09:00 - 10:00

Plenary Session 3: Net zero in healthcare: how is it possible?

  • Sonia Roschnik   Dr Stephanie Allen   Dr Rod Hochman   Bertrand Levrat  
  • Plenary Hall

This session will focus on healthcare leadership and sustainability: how to minimise environmental impact; how to build clinical transformation; and how to bring along key stakeholders and communities. Chaired by: Sonia Roschnik

10:10 - 11:10

Examples of models of care in Portuguese speaking countries

  • Dr Esmael Tomas   Tânia Matos   Andrea Préstes  
  • Dubai A & B

This one-hour panel discussion in Portuguese will be an opportunity to discuss among leaders representing IHF Members in Portuguese speaking countries challenges and opportunities around models of care. Concrete examples and experiences of public, private and social sectors will be presented.

10:10 - 11:10

Role of Hospitals in Building Resilient Health Systems to Advance UHC and Ensure Health Security in the Eastern Mediterranean Region

  • Dubai C

COVID-19 challenged health systems globally, as well as those of the Eastern- Mediterranean Region (EMR), highlighting gaps and opportunities in improving service delivery design and implementation, including for the hospital sector. As the Region with the highest number of emergencies, hospitals have been responding to numerous challenges through innovation, agility, and leadership, to respond to the needs of their communities. This panel, with a particular focus on the hospital sector, aims to address health system-specific challenges as stressed by COVID-19; and discuss regional priorities and actions to build resilient health systems for UHC and Health Security in EMR. Hospitals are microcosms of health systems and have been the backbone of the COVID-19 response. Consequently, strengthening hospitals’ resilience, within a holistic and primary health care approach, rooted in community engagement, improves the capacity of health systems to be prepared for and respond to unforeseen emergencies. Policymakers, hospital CEOs and academics/experts from EMR will share their views, experiences and lessons learned in developing resilient hospitals and health systems.

10:10 - 11:10

The patient: always at the center of all that we do

  • Alan Dubovsky   Prof Idris Guessous   Dr Hariprasad Kovelamudi   Bassam Sayad  
  • Dubai D

This session will explore alternative hospital delivery models for community and homecare. Speakers will share their experiences from the United States, India, Switzerland, and Qatar. Featured presentations will cover how to enhance patient experience while still managing to meet expectations, respond to the new challenges, and deliver safe and cutting-edge clinical care. Attendees will have the opportunity to learn how to plan, launch, and sustain a world-class patient experience programme.

10:10 - 11:10

IHF Awards Session

  • Dubai E & F

Hear from the Gold winners of the IHF Awards. Discover their projects and programmes and why they stood out as the best of the best from around the globe in health system innovation and excellence.

11:20 - 12:20

Closing Ceremony

  • Plenary Hall

Dr Ahmed Al-Mandhari, Regional Director of the WHO Eastern Mediterranean Region, will address the attendees to close out three days of learning, exchanging, and connecting. Winners of the Best Poster Awards will also be recognized. IHF President Deborah J. Bowen, FACHE, CAE, and Dr Muna Tahlak of Dubai Health Authority (DHA) will provide closing speeches. DHA Director General H.E. Awadh Al Ketbi will then hand over the World Hospital Congress to the Portuguese Consortium composed of APDH (Portuguese Association for Hospital Development), APAH (Portuguese Association of Hospital Managers), and APHP (Portuguese Association of Private Hospitals). The Consortium is hosting the World Hospital Congress in Lisbon in 2023.

12:30 - 13:30

Lunch and Networking

  • Lunch Area and Exhibition Area

13:00 - TBC

Hospital visits (Abu Dhabi)

  • Various

You can sign-up to join one of the site visits offered to Congress delegates at an additional cost of USD 35. You can book your slot during registration. More information will be available soon.

Group discounts available