IHF World Hospital Congress | Past Winners
The World Hospital Congress of the International Hospital Federation (IHF) is a unique global forum that brings together leaders of national and international hospital and healthcare organizations to discuss key drivers of national and international policy, management, financial trends and solutions in healthcare management and service delivery.
world hospital congress, ihf congress, ihf, international hospital federation, hospital congress, health congress, world hospital conferece
page-template-default,page,page-id-5240,ajax_fade,page_not_loaded,,qode-child-theme-ver-1.0.0,qode-theme-ver-10.0,wpb-js-composer js-comp-ver-4.12,vc_responsive

Past Winners

IHF/Dr. Kwang Tae Kim Grand Award


Gold: Kaohsiung Veterans General Hospital (Taiwan): A comprehensive and sequential solution enhancing the quality care of acute myocardial infarction

Silver: Memorial Hermann Health System (United States): High Reliability, Clinical Care Redesign and Baldrige Award Framework Adoption in a Large Healthcare Organization

Bronze: Japanese Red Cross Ashikaga Hospital (Japan): Achievement of Green Hospital for Patient, Staff and Nature

Merit Awardees:

  • Royal Hospital (Oman): Implementation of Lean in a Tertiary Care Public Hospital
  • Surgisphere (United States): International Impact on Healthcare Outcomes Through a Personalized Medicine and Patient Engagement Program


IHF/Bionexo Excellence Award for Corporate Social Responsibility


Gold: Tulungagung Dr. Iskak General Hospital (Indonesia): Public Safety Centre


  • Dubai Health Authority (United Arab Emirates): Dubai Heart Initiative
  • Manila Doctors Hospital (Philippines): #SaveAChildSaveTheNation: A Mental Wellness Project for Children with Trauma

Merit Awardees:

  • Aster DM Healthcare (United Arab Emirates): Aster Volunteers
  • Auna (Peru): Making Smiles
  • KPJ Pasir Gudang Specialist Hospital (Malaysia): Medical Outreach Camps and Mobile Clinic for B40 in Remote Villages


IHF Excellence Award for Leadership and Management in Healthcare


Gold: Ministry of Health & Prevention (United Arab Emirates): Performance and Clinical Excellence (PaCE)

Silver: The Aga Khan University Hospital, Karachi (Pakistan): Transformed Patient Experience Through Process Innovations & Real Time Patient Tracking

Bronze: Dubai Health Authority (United Arab Emirates): DHA Smart Pharmacy

Merit Awardees:

  • Aga Khan University Hospital (Pakistan): iCAN – A management model leveraging technology to improve floor processes
  • Medcare Women & Children Hospital (United Arab Emirates): “Happy to go Home”– Reduction in discharge TAT – DMAIC Approach
  • North West Hospital and Health Service in collaboration with Gidgee Healing and Western Queensland Primary Health Network (Australia): Improving access, patient experience and outcomes in Australia’s Lower Gulf Region Indigenous Communities through Tri-partite Governance and Leadership
  • Satakunta Hospital District (Finland): Customer Experience Management and Development of Service Culture
  • Tan Tock Seng Hospital (Singapore): Frequent Readmitter Programme – Holistic Multi-Disciplinary Approach for Frequent Readmitters


IHF/Austco Excellence Award for Quality & Safety and Patient-centered Care


Gold: Apollo Health & Lifestyle Ltd. (India): Apollo Safety Development Model: Building a Culture of Safety at Apollo Specialty Hospitals

Silver: Changi General Hospital (Singapore): Driving A Culture of Quality Improvement – The CGH Kaizen Everyday Engagement Programme (KEEP) Journey

Bronze: Hospital Vila Franca de Xira (Portugal): Reduction of the consumption of broad-spectrum antibiotics in 3 years of antimicrobial stewardship implementation at Vila Franca de Xira Hospital

Merit Awardees:

  • AHMC Healthcare (United States): Six-Dimensional Approach for Quality & Safety and Patient-Centered Care
  • Hospital da Luz (Portugal): Development of a tool of ePROMs as the main concept of outcome measure in value-based healthcare in Luz Saude
  • Kaohsiung Veterans General Hospital (Taiwan): A smart healthcare solution reducing in-hospital cardiac rest by innovative early warning electronic information system
  • Manila Doctors Hospital (Philippines): Simplified Safety Innovations for the Intensive Care Unit – Acute Stroke Unit
  • Sohar Hospital (Oman): Multi-phasic project of Implementation of Antimicrobial stewardship program in Sohar Hospital



IHF/Dr. Kwang Tae Kim Grand Award


Gold: Dental Health Services Victoria (Australia): Value-based healthcare: A new approach to improve oral health outcomes

Silver: Metro South Hospital and Health Service (Australia): Metro South Health Service Queensland -Our Transformation to Australias First Digital Health Service

Bronze: Wide Bay Hospital and Health Service (Australia): Wide Bay Amazing Sustainable Turnaround

Merit Awardees:

  • Dubai Health Authority (UAE): Electronic Medical Record (Salama)
  • Frere Hospital (South Africa): Frere Hospital Turnaround
  • Keiju Healthcare System (Japan): Keiju Integrated Healthcare Service -Cooperation of Integrated Health Records and Human interface-


IHF/Bionexo Excellence Award for Corporate Social Responsibility


Gold: Fundación Cardioinfantil Instituto de Cardiologia (Colombia): Give a Life

Silver: Narayana Health (India): Program for Harnessing Oncological Preventive and Early screening activities or Program HOPE

Bronze: Western Health (Australia): Western Health Healthcare Environmental Sustainability (HES) Program

Merit Awardees:

  • Aster DM Healthcare (UAE): Aster Volunteers – Powered by Humanity
  • CHRISTUS MUGUERZA Sistemas de Salud (Mexico): Free Surgical Brigades Model
  • Manila Doctors Hospital (Philippines): Forging Oneness, Responsibility, Growth and Empowerment (FORGE): A Community Health Adoption Program
  • Metro South Oral Health, Metro South Hospital and Health Service Queensland (Australia): Improving access to oral health with a patient centred focus to a vulnerable community
  • Palmetto Health (USA): Our Tithe: A commitment to caring for our community


IHF/EOH Excellence Award for Leadership and Management in Healthcare


Gold: University of Utah Health (USA): Value Driven Outcomes (Implementation of Data Driven Approach to Manage Utilization of Resources and Improve Quality of Care)

Silver: Sant Joan de Déu – Barcelona Children’s Hospital (Spain): Bed Management System of Sant Joan de Déu (BEDMA-SJD), an innovative system for efficient management of health care processes

Bronze: Ontario Shores Centre for Mental Health Sciences (Canada): Build an Innovative Culture that Optimizes the Use of Technology to Advance Excellence in Mental Health Care

Merit Awardee: The Hospital for Sick Children and University Health Network (Canada): Caring Safely – a joint SickKids and UHN collaboration to prevent harm and promote patient and staff safety


IHF/Austco Excellence Award for Quality & Safety and Patient-centered Care


Gold: Metro South Health, Queensland Health (Australia): Gestational Diabetes Mellitis (GDM) App and Interactive Clinician Portal (Internet Based)

Silver: Mayo Clinic (USA): Optimizing Opioid Prescribing for Surgical Patients

Bronze: Ontario Shores Centre for Mental Health Sciences (Canada): The Implementation of Recovery-Oriented Practice

Merit Awardees:

  • Australian Red Cross Blood Service, Canberra Hospital and Health Service, Women’s and Children’s Hospital SA, Darling Downs Hospital and Health Service (Australia): IRONing out Maternity Blood Management: Improving identification and management of iron deficiency and anaemia
  • Chi Mei Medical Center (Taiwan): Using ABCDE bundle to improve the effectiveness of clinical care in intensive care unit with acute respiratory failure patients
  • Lady Cilento Children’s Hospital, Child and Youth Mental Health Service, Children’s Health Queensland, Hospital and Health Service (Australia): Lady Cilento Children’s Hospital Gender Clinic & Statewide Service, Children’s Health Queensland Hospital & Health Service
  • Makati Medical Center (Philippines): Infection Prevention and Control Program
  • Max Smart Super Specialty Hospital (India): “PROJECT SURAKHSHA” – A Quality Improvement Initiative to Improve Clinical Outcomes In Sepsis
  • Redcliffe Hospital, Metro North Hospital and Health Service (Australia): A Pharmacist-led Hospital-based Opioid Stewardship Service

IHF/Dr Kwang Tae Kim Grand Award


Winner: InfoKids: a transversal and longitudinal solution enhancing patients and caregivers experience in emergency departments by disrupting the care process paradigm (University Hospitals of Geneva, Switzerland)

Honorable Mentions:
Achieving High Reliability Through Care Coordination for Patients Who Require Emergency Surgery (Northwest Community Hospital, USA)

The Application of Improving Clinical Alert System’ to Reduce the Unexpected Cardiac Arrest Event in Taiwan (Yuan’s General Hospital, Taiwan)


  • Climate Impact Mitigation Actions: An Eleven Year Journey of Manila Doctors Hospital in institutionalizing Climate Change Adaptation (Manila Doctors Hospital, Philippines)
  • Initiating and Sustaining King Hussein Cancer Center Lean Journey (King Hussein Cancer Center, Jordan)
  • Israeli Government Public Hospital Provides Life Saving Medical Care and Treatment to Syrian Civil War Casualties (Galilee Medical Center, Israel)
  • SCIENCE, the nursing information design of Taichung Veterans General Hospital (Veterans General Hospital Taichung, Taiwan)
  • The effectiveness of sharing decision making on nutrition support and fluid supplement in end-stage patients and their families (Tri-Service General Hospital, Taiwan)


IHF/BIONEXO Excellence Award for Corporate Social Responsibility


Winner: Maternal Obstetric Monitoring (MOM) program, Shorapur (Narayana Health, India)

Honorable Mentions:
Chang Gung Memorial Hospital-Craniofacial Center; Cleft care: Rooted in Taiwan, helping international communities (Chang Gung Memorial Hospital, Taiwan)

Nationwide student health physical examination in Tuvalu (Chung Shan Medical University Hospital, Taiwan)


  • The VIP Program – Reducing representations to Calvary Mater hospital for Very Important Patients (Calvary Mater Newcastle, Australia)
  • eHealth Centre (eHC) India program (Narayana Health, India)
  • Serve with Passion: Hinduja Hospital Rural Health Programme (P D Hinduja Hospital & Medical Research Centre (India)
  • Paperless hospital – a fully digital medical center in Taiwan (TaiChung Veteran’s General Hospital, Taiwan)
  • Tanner Health System: Get Healthy, Live Well (Tanner Medical Center, Inc., USA)


IHF/EOH HEALTH Excellence Award for Leadership and Management in Healthcare


Winner: Introducing a Multifaceted Approach to Improving Regional Diabetes Care (Department of Health-Edendale Hospital-Pietermaritzburg- Dept of Int Medicine, South Africa)

Honorable Mentions:
Consorci Sanitari del Garraf (CSG) – Our way to efficiency (Consorci Sanitari del Garraf, Spain)

Transforming the Nursing Workforce to Drive Ground-up Improvement and Innovation through Collective Decision-Making (Tan Tock Seng Hospital, Singapore)


  • Andean Health & Development (AHD): A Model of Self-Sustaining Hospital Care in Rural Ecuador (Andean Health & Development, USA)
  • Collaborative integral model of care to chronicity in a large city public network (Hospital de la Santa Creu i Sant Pau, Spain)
  • Good governance and effective leadership by management to promote eye donation in a hospital (Post Graduate Institute of Medical Education & Research, Chandigarh, India)
  • Maximizing quality and efficiency in healthcare management and higher education: The integrated practitioner-teacher model at Rush University Medical Center (Rush University Medical Center, USA)
  • Tan Tock Seng Hospital Community Right-Siting Programme (CRiSP): Creating a Sustainable Model of Care Delivery through Strong and Effective Leadership (Tan Tock Seng Hospital, Singapore)


IHF Excellence Award for Quality & Safety and Patient-centered Care


Winner: Reforming the Norwegian Healthcare System through the Norwegian Patient Safety Programme (Norwegian Patient Safety Programme, Norway)

Honorable Mentions:
Best Critical Care quality in patient safety: Kaohsiung Veterans General Hospital 17-year experience (Kaohsiung Veterans General Hospital, Taiwan)

Reaching New Frontiers of Quality and Safety Using an Innovative 30/30/30 Lean Six Sigma Approach (Memorial Health System, USA)


  • Improving clinical care and medication safety for millions of inpatients via In-Patient Medication Order Entry System in HK Hospital Authority (Hospital Authority, Hong Kong)
  • Improving Patient Safety by Medication Reconciliation Using Augmented PharmaCloud Technology (Taichung Veterans General Hospital, Taiwan)
  • mHealth Innovation through Practice Redesign for a Patient-Centered Medicine in Taiwan (MacKay Memorial Hospital, Taiwan)
  • Significant Reduction of Emergency Department Wait Time Causes Rapid Improvement in Patient Satisfaction (AHMC Healthcare, USA)
  • Supportive Medicine: A Collaboration Between SMC and MHMD (Symptom Management Consultants/Memorial Hermann Physician Network, USA)

IHF/Dr Kwang Tae Kim Grand Award


Winner: Integrating Medical and Social Support for the Elderly – System and Technology Enabled Service Innovations (Hospital Authority, Hong Kong)

Honorable Mention: Myong Ji Hospital MERS Preparedness and Response Project (The emergence of new infectious disease response system) (Myongji Hospital, Republic of Korea)


IHF Excellence Award for Corporate Social Responsibility


Winner: Comprehensive Corporate Social Responsibility Health Programs: Providing Quality, Affordable and Accessible Healthcare for Financially-Challenged Patients (Manila Doctors Hospital, Philippines)

Honorable Mention: Special Needs Oral Health Care Model (Taipei Medical University Shuang-Ho Hospital, Taiwan)


IHF Excellence Award for Leadership and Management in Healthcare


Winner: Tan Tock Seng Hospital (TTSH)’s Collective Leadership Journey (Tan Tock Seng Hospital, Singapore)

Honorable Mention: R. K. Khan Hospital Pharmacy Decongestion Project – An Innovative Partnership in Service Delivery (RK Khan Hospital, South Africa)


Excellence Award for Quality & Safety and Patient-centered Care


Winner: Saving Blood, Saving Lives Poject (Edendale Hospital, South Africa)

Honorable Mention: Improving Patient Safety & Patient Outcomes by Implementing ENHANCED ANESTHESIA RECOVERY PROGRAM (EARP) (Max Smart Super Specialty Hospital, India)

IHF/Dr Kwang Tae Kim Grand Award


Winner: Measurement and Disclosure of Quality Indicators(QI), which express the Healthcare Quality, and Improvement Activities (St. Luke’s International Hospital, Japan)

Honorable Mentions:

The Power to drive change – Working together for excellence: creating a continuously improving consumer engagement (Metro North Hospital and Health Service, Royal Brisbane and Women’s Hospital, Australia)

Implementation of a Korean ‘Global Standard’ (Harmony between “efficiency” and “equity”) (Seoul St. Mary’s Hospital, The Catholic University of Korea, South Korea)


IHF Excellence Award for Corporate Social Responsibility


Winner: Fundació Integralia Vallès: Paradigm of Professional Integration for Disabled People (Mutua Terrassa, Spain)

Honorable Mentions:

‘Good Memory until 100 years school’, a local community based integrated dementia management service (Myongji Hospital, Republic of Korea)

The National Readmission Prevention Collaborative’s Post-Acute Network (Memorial Hospital of Gardena, USA)


IHF Excellence Award for Leadership and Management in Healthcare


Winner: Center of SUPER CARE MIX – A Comprehensive Care from Emergency to Home for the community (Yachiyo Hospital, Japan)

Honorable Mentions:

Establishing New Modal of Lean-Hospitals with Asian Characteristics– Form a Hospital Lean Management Chain (Wuxi No.2 People’s Hospital, China)

Developing new tools for analyzing financial management of hospitals and how to improve hospital management after merging of two hospitals (Shikoku Medical Center for Children and Adults, Japan)


Excellence Award for Quality & Safety and Patient-centered Care


Winner: Advancing Population Health: The Critical Role of Care-Delivery Systems (Texas Children’s Hospital, USA)

Honorable Mentions:

Quality Improvement Initiatives by Aga Khan Health Service in the mountains of Northern Pakistan (Aga Khan Health Service, Pakistan)

Global Trigger Tool (St Luke’s Medical Center – Global City, Philippines)