한국어
English 의료 기관이 인력 복지와 환자 성과를 모두 지원하는 회복력 있고 미래 지향적인 문화를 구축하는 방법에 대해 알아보십시오. 본 세션은 유연하고 참여도 높은 팀을 구성하고, 리더십을 시스템 혁신과 연계하며, 고령 인구를 위한 가치 기반의 지역사회 중심 진료를 통합하는 전략을 강조하는 관점들을 한데 모았습니다. 이러한 사례들은 인력, 리더십, 문화에 대한 투자가 어떻게 지속 가능한 성과, 혁신, 고품질 진료를 이끌어낼 수 있는지를 보여줍니다.
회복 탄력적인 의료 문화 만들기 — 인력 역량 강화와 성과 향상
좌장
Dr Jonathan Perlin
President and CEO, Joint Commission and Joint Commission International, USA
Jonathan B. Perlin, MD, PhD, is President and Chief Executive Officer of the Joint Commission enterprise, which includes Joint Commission, Joint Commission International (JCI), and the National Quality Forum (NQF). Previously, as President, Clinical Operations, and Chief Medical Officer, HCA Healthcare, Dr. Perlin led clinicians, data scientists and researchers in developing a learning health system model for improving care across 189 hospitals. His team’s work achieved national recognition for preventing elective pre-term deliveries, reducing maternal mortality, increasing sepsis survival, and developing public-private-academic partnerships for improving infection prevention and treating COVID-19. Before HCA, Dr. Perlin was Under Secretary for Health in the U.S. Department of Veterans Affairs (VA). He led VA to national prominence for the first national electronic health record and benchmark clinical performance. An elected member of the National Academy of Medicine (NAM), he has co-chaired initiatives on digital health, combatting opioids and sustainable healthcare. He has served on numerous boards and commissions (including MedPAC and the CBO Panel of Health Advisors) and holds faculty appointments at Vanderbilt University as a Clinical Professor of Health Policy and at Virginia Commonwealth University as an Adjunct Professor of Health Administration.
발표자
Mr Shane Jackson
President, Jackson Healthcare, USA
Shane Jackson is president of Jackson Healthcare, the trusted authority in healthcare talent and workforce solutions and parent company to many of the healthcare industry’s leading brands that serve over 20 million patients each year. Championing its mission of improving the delivery of patient care and the lives of everyone it touches, he has led the organization through growth that has landed it on the Forbes® list of America’s Top Private Companies; placement on the Fortune® 100 Best Companies to Work For® and Best Workplaces in Health Care™ lists; a spot on the PEOPLE® Companies that Care list; and a decade of Great Place To Work® certification.
Shane is the author of two books – This Is the Thing: About Life, Joy, and Owning Your Purpose, an Amazon best seller – and Fostering Culture: A Leader’s Guide to Purposefully Shaping Culture. He also has written about leadership and workplace culture for Fast Company and Forbes and shares insights on ShaneJackson.com.
Shane also champions Jackson Healthcare’s LoveLifts community impact platform that partners with more than 450 nonprofit organizations annually to make a positive impact in local and global communities. He also serves as vice chair of the leader-led goBeyondProfit business initiative.
Dr Jeannie Tey
Chief Sustainability Officer, Tan Tock Seng Hospital, Singapore
Jeannie Tey brings nearly 20 years of expertise in public health policy and administration to her role as Group Sustainability Lead, NHG Health She is also Senior Consultant in the Department of Epidemiology & Preventive Medicine, and serves as Director of Corporate Planning and Chief Sustainability Officer at Tan Tock Seng Hospital.
Her career is focused on improving population health, shaping health policy, and strengthening health systems. Jeannie has contributed to the development and implementation of health initiatives at both local and national levels.
At NHG Health, Jeannie leads the Sustainability Office, which establishes group sustainability policy and coordinates sustainability efforts across NHG Health institutions. At Tan Tock Seng Hospital, she champions preventive health strategies and steers the hospital’s strategic growth. Her recent work emphasises healthcare sustainability — promoting a systems-based approach that delivers co-benefits for health and the environment. By embedding sustainability into health-systems management, she aims to improve health outcomes while protecting the environment. She is particularly interested in enabling sustained behaviour change and leveraging innovative solutions to address contemporary healthcare challenges.
Ms Vera Vertessen
Director of Patient Care, UZ Brussel, Belgium
Vera Vertessen is Director of Patient Care and Facility Services at UZ Brussel, where she is responsible for nursing, midwifery, paramedical staff, and facility services, and contributes to the executive committee. She holds a Bachelor’s degree in Nursing from Karel de Grote Hogeschool Antwerp and a Master’s degree in Hospital Sciences from the Vrije Universiteit Brussel (VUB), with additional specialization in diabetes education.
She started her career at UZ Brussel in abdominal surgery, where she also worked as a transplant coordinator and actively contributed to kidney transplantation initiatives. In 2014, she co-founded a Diabetes and Endocrinology Clinic at AZ Jan Portaels in Vilvoorde and joined the management team, overseeing approximately 300 healthcare professionals.
After seven years, she returned to UZ Brussel in 2021 as Coordinator of Rare Diseases, and quickly advanced to Head of Nursing, Director of Patient Care, and later Director of Facility Services.
Ms. Vertessen is also active internationally as a full member of the General Council of the International Hospital Federation since 2024, contributing to strategic healthcare leadership and innovation.
Dr Jacco Vroegop
CEO, Horacio Oduber Hospital, Aruba
Graduated in healthcare and politics. As an energetic leader skilled in building bridges, change-, and healthcare management. Experienced board director with a demonstrated history of working in the international hospital & private health care industry. Since 2020 CEO of the Horacio Oduber Hospital of Aruba. And since 2025 governing council member of the International Hospital Federation (IHF).