회복탄력성 강화: 의료인력의 유지 및 지원을 위한 전략

Mr Jonathan Apolinario

Jonathan Apolinario is a critical care nurse leader with over 23 years of experience across a wide range of intensive care units. For the past four and a half years, he has served as Assistant Nurse Manager for the Cardiac ICU and Cardiac-Surgical ICU at Cedars-Sinai Medical Center, leading high-performing teams caring for complex cardiac and post-surgical patients.

Throughout his career, he has developed extensive expertise in managing critically ill patients while advancing into leadership roles focused on staff development, retention, and quality improvement. In his current role, he supports new nurses through performance evaluations and competency development, fosters a culture of recognition and collaboration, and champions patient safety, interdisciplinary teamwork, and operational efficiency.

Drawing on more than two decades of experience in diverse ICU settings, Jonathan Apolinario brings a practical, people-centred approach to leadership, balancing clinical excellence with the realities of frontline nursing.

Asst Prof. Chiu-Kuei Lee

Dr Elena Mornealo

Elena Mornealo, MD, CPHQ, is Quality Director at Medpark International Hospital, the largest private multidisciplinary hospital in the Republic of Moldova. She leads hospital-wide initiatives in quality improvement, patient safety, accreditation, workforce engagement, and performance management.

She played a key role in Medpark’s Joint Commission International (JCI) accreditation and in the implementation of international quality and patient safety standards. Her professional interests include healthcare quality management, patient safety, workforce wellbeing, organisational culture, and data-driven improvement.

Before transitioning to healthcare quality leadership, Dr. Mornealo practised as an endocrinologist, bringing a strong clinical perspective to quality improvement and patient-centred care.

Dr. Mornealo is a Certified Professional in Healthcare Quality (CPHQ) and a member of the National Association for Healthcare Quality (NAHQ). She has participated in international healthcare leadership and quality programmes, including the HOPE Exchange Programme and the World Hospital Congress, and is committed to advancing sustainable, patient-centred healthcare systems through evidence-based improvement.

Ms Sin Yee Peck

Sin Yee is a seasoned nursing leader with over 18 years of experience spanning surgical, inpatient, specialty outpatient, and community care settings. She began her career as a surgical specialty-trained nurse and has since developed a diverse portfolio grounded in patient-centred care, clinical excellence, and service innovation.

In 2019, Sin Yee was appointed Program Nurse Lead for Alexandra Hospital’s FAST (Acute) Program, where she co-developed and implemented a nurse-led inpatient care model in close partnership with the Physician Lead. She played a key role in empowering senior staff nurses to deliver holistic care while strengthening patient transitions across the care continuum.

In 2024, she led the expansion of Alexandra Hospital’s Virtual Care Centre (VCC), a multidisciplinary model delivering virtual care to patients in the community. This initiative is being scaled across the National University Health System to improve access and continuity of care.

Since 2025, Sin Yee has been spearheading the development of a Virtual Nursing program at Alexandra Hospital, integrating digital solutions to enhance care delivery. She continues to champion innovation by building nursing capabilities, fostering a culture of continuous improvement, and driving transformative, technology-enabled models that improve patient outcomes.

Ms Wing Yan Venessa Poon

Ms. Wing Yan Venessa POON is a Clinical Psychologist with the Corporate Clinical Psychology Services of the Hospital Authority of Hong Kong, where she dedicates her expertise to nurturing the psychological wellbeing of the public healthcare workforce. In her everyday role, she provides comprehensive individual and group clinical consultations and therapeutic treatments for staff, while also delivering timely crisis intervention services during critical events such as staff sudden death, workplace violence, and medical incidents. Grounded in these frontline experiences, she designs and conducts tailored training and workshops aimed at promoting staff psychological wellbeing and resilience.

Beyond direct clinical care, she provides professional supervision to hospital-based peer support teams and maintains close working relationships with cluster- and hospital-level management. Through these partnerships, she coordinates critical incident responses and drives various mental health initiatives, working to ensure support is effectively tailored and delivered to each and every staff member. She is honored to bring the insights gained from her work to the global dialogue at the World Hospital Congress.

Dr Putri Yuliani

Dr. Putri Yuliani, MARS, CRMP, FISQua is the Group Head of Quality at Awal Bros Hospital Group, one of Indonesia’s leading private healthcare networks with 11 hospitals across Riau and the Riau Islands. She leads the Group’s patient safety, healthcare quality, risk management, and hospital accreditation initiatives, including Joint Commission International (JCI), ISO, and national accreditation programs.

A medical doctor with a Master’s degree in Hospital Administration from the University of Indonesia, Dr. Putri has over a decade of experience in healthcare quality improvement, patient safety, and organizational transformation. She is a Certified Risk Management Professional (CRMP), an ISO Internal Auditor, and has completed national surveyor training for hospital accreditation.

Dr. Putri has presented her work at international forums, including the International Hospital Federation World Hospital Congress, and has contributed to publications on healthcare quality innovation and patient safety. Her professional interests include leadership development, quality improvement, patient safety, and building high-performing healthcare organizations through innovation and collaborative learning.