Program


Here is the program of the 2021 World Hospital Congress. Click on "Details" to view more information.
8 November : Day - 01
11:00 - 12:30

Parallel Session: Strategies for digital transformation in hospitals

  • Room 3

This session is hosted by SCGS i ESADE: Catalan Society of Health Management and sponsored by Alexion. Chaired by: Tino Martí, director Observatory “Management matters”, Catalan Society of Health Management

11:00 - 12:30
11:00 - 12:30

Parallel Session: Atención sanitaria Privada y colaboración público privada en España

  • VA Room

This session is in Spanish and is hosted by SEDISA

12:30 - 13:30

Lunch and Networking

  • Exhibition Area and Dining Area

13:30 - 16:30

IHF Governing Council meeting (by invitation)

  • Room 4

The Governing Council is the organ charged with the overall governing of the affairs of the International Hospital Federation. This meeting is for IHF Governing Council Members only.

15:00 - 16:30

Parallel Session: Hands-on acceleration and sustainability of healthcare innovation in COVID-19 times

  • Room 5

This session is hosted by BIOCAT. This round table will present, discuss and draw conclusions on how the Catalan system of research and innovation has tackled the health crisis originated by the COVID-19. In constant interaction with the public administration and other European clusters, the key players of our health ecosystem have worked in a collaborative way, accelerating new innovative and disruptive proposals to address the situation in a rapid and efficient way. This session will cover the different actions that carried out from the different perspectives and a diversity of actors involved, including Public Administration (both at local and European level), Research and Healthcare System, European Clusters, and Industry. This Round Table will also showcase a successful example of such coordinated initiatives: the development of a new medical device aimed at tackling an unmet clinical need related to the COVID-19. Such development, generated within the d·HEALTH Barcelona program led by Biocat, has involved, along with Biocat, different public players of the healthcare system, research institutions and the entrepreneurial sector. With a hands-on practical perspective, this session intends to bring about good practices and outcomes of the collaborative forces within a healthcare innovative ecosystem that has accelerated the production of solutions to mitigate the impact of the pandemics. Chaired by: Jordi Naval, CEO, Biocat

15:00 - 16:00

Parallel Session: Smart Kitchen for better health: For people and the planet

  • VA Room

This session is hosted by Arcasa and Future Food Institute.

16:30 - 18:00

Parallel Session: Inclusive innovation that delivers

  • Mr. Arnau Valls Esteve  
  • Room 6

This session is hosted by Healthio

16:30 - 18:00

IHF General Assembly

  • Room 3

Annual meeting of the IHF General Assembly, the formal decision-making body of the International Hospital Federation. All IHF Members are invited to participate.

18:00 - 19:00

Welcome Reception Cocktails

The Welcome Reception will provide an excellent opportunity to network and meet fellow delegates while touring the exhibition. All participants are invited to join. Tickets are included in the registration fee. Dress Code: Business Casual

9 November : Day - 02
10:30 - 11:00

Coffee break, exhibition and poster display

  • Exhibition Area and Dining Area

11:00 - 12:30

Plenary Session 1: Getting ready for the next global pandemic: European and North American perspectives

  • Mr. Bertrand Levrat  
  • Auditorium

COVID-19 won’t be the last pandemic in our lifetime. Public health leaders from Europe and North America will share their views on how the next global pandemic might unfold. Hospital CEOs from both regions will also discuss how they are leading their organizations to address the next pandemic with the lessons learned from COVID-19, the changes needed in their organizations and local health systems to effectively respond to the next public health crisis. Chaired by: Dr. Rod Hochman, President and CEO of Providence St. Joseph Health; Chair, American Hospital Association

12:30 - 13:30

Lunch and Networking

  • Exhibition Area and Dining Area

13:30 - 15:00

Plenary Session 2: Accelerating research, development and distribution of the COVID-19 vaccine: Lessons learned from key stakeholders

  • Dr. Hans Kluge   Mr. Thomas Cueni  
  • Auditorium

The COVID-19 vaccine response demonstrated that fast-tracked research development is possible to accelerate the implementation of solutions to benefit society, while assuring safety and good outcomes. What can we learn and harness from this experience, including accelerating translational research, transforming the way vaccines are developed and distributed and utilizing new partnerships and collaborations from industry, governments and global public health actors? This session will also explore the drivers and constrains for such an agile and good response to the crisis, as well as the key learnings that can be gleaned from the different stakeholders for the near future. Chaired by: Dr Hans Henri P. Kluge, Regional Director, World Health Organization for Europe

15:10 - 16:40

Parallel Session: North American leadership insights: Leading during times of crisis

This session is co-hosted by the American Hospital Association and the American College of Healthcare Executives. What does it mean to truly lead during a large-scale crisis? How can leaders do the difficult work of pushing organizations and staff forward while at the same time providing support and space for individuals to take care of themselves, their teams and their loved ones? This session will focus on the core elements of strong leadership when a crisis hits and how leaders can balance the critical elements of agility and perseverance with the need to model self-care in order to support the long-term resilience and health of systems, providers and the patients they serve.

15:10 - 16:40

Parallel Session: In digital transformation, GS1 standards in action follow products to patients

  • Mrs. Els van der Wilden-van Lier   Ms. Maria Ramirez  

This session is hosted by GS1. Healthcare entered a new era with digital transformation introducing changes and opportunities, the pandemic pushing the change. In many countries medical products are barcoded by the manufacturer, but not yet scanned in the hospital. Barcode scanning however supports full (global) product traceability, reduces manual registration procedures, reduces the risk of errors, facilitates recall-procedures, and facilitates final automated check at the point-of-care. The then available data support rationalizing assortments, real-time locating assets, saving costs, and a possible reduction in variance of patient related outcomes. GS1 standards in action help follow products to patients. Presenters from Denmark and Spain will share how the use of GS1 standards supports their work in a hospital and health system. Some learning objectives are how digital innovations in the healthcare supply chain support cost savings, enhance patient safety and full traceability of medical products; how these rationalize procurement and asset-management, also linking to experiences during the COVID-pandemic. Chaired by: Dr. Els van der Wilden-van Lier, Director Healthcare Providers, GS1 AISBL

15:10 - 16:40

Parallel Session: Impact of COVID-19 on healthcare travel and its future prospects

  • Dr. Fawzi Al-Hammouri   Dr. Antoni Arias-Enrich   Mr. Irving Stackpole  
  • VA Room

This session is hosted by Private Hospitals Association, Jordan. Learn about the expansion of healthcare travel based on Amman Declaration HT8 which was announced during the International Healthcare Travel Forum in 2017, which includes eight healthcare travel pillars: medical tourism, dental tourism, wellness tourism, spas tourism, culinary tourism, sports tourism, assisted residential tourism and accessible tourism. Learn about healthcare travel in its broaden term and how the sector was badly affected by COVID-19 pandemic. International experts will share their experience and their pioneering actions taken to overcome the challenges and limitations of healthcare travel, the opportunities, ways of recovery, and how to adapt to the new era with the help of digital health and innovative solutions. Chaired by: Dr. Fawzi Al-Hammouri, Chairman, Private Hospital Association, Jordan

15:10 - 16:40

Parallel Session: Hospital financing in times of COVID-19

This session is hosted by the World Health Organization. Chaired by: Mrs. Triin Habicht, Health Financing expert, WHO EURO

16:40 - 17:00

Coffee break, exhibition and poster display

  • Exhibition Area and Dining Area

17:00 - 18:30

Parallel Session: COVID-19 and beyond: New Visions in Europe and cross-border collaborations

In March 2020, most of Europe was shut down to contain the Covid-19 pandemic, and all countries were soon to be under unprecedented pressure. This emergency situation has quickly given way to transformations within healthcare, enabling hospitals and health systems to cope with the crisis. In parallel, while national borders closed overnight, severely impacting most travels from one country to another, cross-border collaborations emerged as a solution to face shortages and demonstrated the interdependencies between regions. In this session, health leaders from various countries in Europe will discuss if cross-border collaborations emerged or increased during the pandemic and which ones will be sustained or enhanced post-COVID.

17:00 - 18:30

Parallel Session: Insights from private health providers during COVID-19: Harnessing the responsiveness, resiliency and agility of the private health sector to combat a worldwide pandemic

  • Mr. Nikoloz Gamkrelidze   Dr. Mohamed Hablas   Ms. Leona Karnali   Dr. Aigul Kulmukhamedova   Dr. Amit Varma  

This session is hosted by the International Finance Corporation – World Bank Group. This session will discuss the lessons learned from Private Hospitals during the pandemic. In some countries there was comprehensive revenue loss and increased focus on cost management and efficiency. Whereas in others COVID-19 revenue replaced some losses from other services but required additional operational and CAPEX to prepare infrastructure, staff and supply consumables. The lessons from this period will also support a look forward in terms of what’s next for the private health sector, the importance of cost and performance management, how to embrace new contracting payment tariff models, adopting digital health, managing staff during a crisis, evolving or implementing new business models and, the ingredients necessary for efficient and effective public-private collaboration. Chaired by: Charles Dalton, Senior Health Specialist, International Finance Corporation, US

20:00 - 22:00

After Work Social Dinner

  • Museu Nacional d'Art de Catalunya

The dinner offers the perfect opportunity to cap off the day, further connect with peers and share what you’ve learned from the sessions. It will also provide a taste of the vibrant local culture. You can purchase tickets for € 90. Dress Code: Business Casual

10 November : Day - 03
9:00 - 10:30

Plenary Session 3: Nursing leadership in transforming healthcare during a world-wide pandemic: Examples from the field

  • Dr. Robyn Begley   Prof. Adelaida Zabalegui   Dr. Maria Eulàlia Juvé   Mr. Romnick Aguilar   Lord Nigel Crisp  
  • Auditorium

Nurses are recognized internationally for their contributions in fighting COVID-19. The pandemic challenged them unlike ever before and they have swiftly adapted to continuously changing situations and guidelines, responded to the needs of patients and their families, delivered care reliably and supported fellow nurses and healthcare workers while maintaining resilient. In this session, the importance of global nursing leadership initiatives such as Nursing Now and the Nightingale Challenge will be presented by Lord Nigel Crisp. Nurse leaders in various roles from around the globe will share successes and innovations, as well as challenges they have faced during the pandemic. In addition, leading practices used to support ongoing resilience and mental health needs and strategies they have employed personally and with their teams will be highlighted. Chaired by: Robyn Begley, Senior Vice President and Chief Nursing Officer, American Hospital Association; CEO, American Organization for Nursing Leadership, US

10:30 - 11:00

Coffee break, exhibition and poster display

  • Exhibition Area and Dining Area

11:00 - 12:30
11:00 - 12:30
11:00 - 12:30

Parallel Session: The transformational evolution of Korean hospitals in the era of COVID-19 and after

This session is hosted by the Korean Hospital Association. Chaired by: Dr. Young-Ho Jeong, President, Korean Hospital Association

11:00 - 12:30

Parallel Session: Health professionals as the turning point of the COVID-19 pandemic

  • Prof. Carlos Pereira Alves   Dr. Rita Coelho   Prof. Margarida Eiras   Dr. Patrícia Pacheo   Mr. Miguel Paiva   Dr. Carlos Cortes  

This session is hosted by the Portuguese Association for Hospital Development. The current COVID-19 pandemic has imposed the need for a rapid adaptation and was an opportunity for health institutions and their human capital to accelerate and improve many areas in the care delivery model, which otherwise would not have evolved so rapidly. In this context, using the results of a survey to health professionals and by presenting three experiences developed in Portuguese hospitals, which demonstrated resilience, singularity and determination, the aim was to find out which motivations and transformations have emerged and which remained, as a response to the new needs. This session will highlight the importance of patients’ and health professionals’ safety, as an essential requirement for safe health systems; Analyze good practices and improvement areas, in health services, as a result of the pandemic; Identify new forms of management and organization and new healthcare practices and recognize the adaptation or creation of new functions within the teams. Chaired by: Prof Carlos Pereira Alves, President, Portuguese Association for Hospital Development (APDH)

11:00 - 12:30

Parallel Session: How COVID-19 impacted UHC: perspectives from global NGOs

  • Dr. Muna Tahlak   Dr. Cary Adams   Dr. Oliver Groene   Dr. Marta Lomazzi   Dr. Otmar Kloiber   Dr. Carsten Engel  
  • Auditorium

In a few months, COVID-19 has spread worldwide laying bare inadequate health systems, gaps in social protection and structural inequalities. The pandemic brought in light the greater urgency to the quest for universal health coverage (UHC), the critical tool for achieving health for all. The session will explore how the pandemic impacted progress towards UHC and the recommendations of the representatives of some of the major international NGOs. Chaired by: Dr. Muna AbdulRazzaq Tahlak, Consultant ObGyn & CEO at Latifa Women and Children Hospital, Dubai Health Authority, United Arab Emirates

12:30 - 13:30

Lunch and Networking

  • Exhibiting Area and Dining Area

13:30 - 15:00

Plenary Session 4: Harnessing innovations to build back better: European lessons from the pandemic

  • Dr. Josep Figueras   Dr. Nick Fahy   Dr. Liisa Maria Voipio Pulkki  
  • Auditorium

This session will review some key organizational and technological innovations in the hospital sector during the pandemic with the aim to draw lessons on how to build back better our hospital services, specifically three areas of innovation: Telemedicine/technological solutions, skill mix, and bed management. The session will go beyond the innovations themselves which in many instances were already existing in the health systems; to learn lessons about the adoption, implementation and scaling up of innovations. Chaired by: Dr. Josep Figueras, Director, European Observatory on Health Systems and Policies

15:10 - 16:40

Parallel Session: New perspectives in the management of age-related diseases

  • Auditorium

This session is hosted by ACE Alzheimer Center Barcelona- GRIFOLS

15:10 - 16:40

Parallel Session: Strategies adopted by the Hospital Authority of Hong Kong in managing the COVID-19 Pandemic

This session is hosted by the Hospital Authority, Hong Kong. Massive sudden COVID-19 surge is a key challenge faced by the Hospital Authority (HA). HA has adopted the strategic health systems’ integration approach to conserve capacity and resources to maintain emergency and essential clinical services in HA hospitals, whilst at the same time managing the demand surge of the outbreak through service diversion, service re-engineering, and the enhancement of patient support by electronics means. In addition, HA has setup the Community Treatment Facilities (CTF) using repurposed exhibition halls to be redesigned for healthcare settings so as to manage the COVID surge. In addition, The Hospital Authority Head Office Major Incident Control Centre (HOMICC) acts as a systems’ connection hub to expedite the patient allocation process via close collaboration among different stakeholders within HA and external parties. This session will share the HA overall strategy, challenges of using CTF and the importance of a systems’ connection hub during the pandemic. Chaired by: Dr. Deacons TK Yeung, Director of Cluster Services, Hospital Authority, Hong Kong

15:10 - 16:40

Parallel Session: The visions and the role of hospital managers in a post-COVID-19 world

This session is hosted by the European Association of Hospital Managers. The COVID-19 crisis has highlighted the lack of consistency in Europe and in the World concerning the management of health crises. We have seen our weaknesses, but overall each country has tried to manage the crisis in its own way, even if some coordination efforts have been made. This session will discuss the lessons learnt from and propose new paths based on shared visions. Hospital management should be adapted accordingly.

15:10 - 16:40

Parallel Session: Violence around and at the healthcare setting – how to approach this reality?

  • Dr. Robyn Begley   Mr. Paul Sarnese  

This session is hosted by the International Committee of the Red Cross.

16:40 - 17:00

Coffee break, exhibition and poster display

  • Exhibition Area and Dining Area

17:00 - 18:00

Parallel Session: Avoiding the traps in global partnerships: Case studies of collaboration with low and middle income countries to build capacity

  • Mr. Bruce Compton   Ms. Joyce Chang Price   Prof. Shailey Prasad   Mr. Myron Aldrink  

This session is hosted by the Catholic Health Association of the United States. In this session, presenters with global health experience, combined with extensive experience in health associations, corporate, academia and standards and accreditation, will discuss the nexus that brings them together and opportunities for collaboration to strengthen local health systems through capacity building. This session will highlight how the four presenters combined interest in improving the impact for patient globally. Through a moderated conversation the presenter will discuss how using research, assessments, partnerships, mentoring and technology they have individually worked to improve the quality and safety in low- and middle-income countries. Chaired by: Bruce Compton, Senior Director, Global Health, Catholic Health Association of the United States

17:00 - 18:00

Parallel Session: Rising to the challenge– JCI Remote Accreditation Surveys

This session is hosted by Joint Commission International. There is no question that COVID-19 has reshaped the health care environment. Systems were disrupted and global mobility hindered. Healthcare delivery organizations and stakeholders in their respective ecosystems had to be nimble and creative in their responses to the COVID-19 pandemic. Quality improvement and accreditation organizations such as Joint Commission International have traditionally relied on in-person collaborations with healthcare delivery organizations to maintain international standards in patient care. With global lockdowns and/or travel restrictions in 2020/2021, JCI’s commitment and operation in supporting global patient safety efforts persevered through innovation and resilience. During this session, Joint Commission International will share lessons and experiences in how it leveraged knowledge and technology to ensure operational continuity in supporting global patient safety efforts and accreditation. Speakers will discuss specific areas of innovation while providing success stories from organizations that have successfully adopted new modes to operate and drive lasting improvements.

17:00 - 18:00

Parallel Session: Transforming the health system by pursuing value-based payments

  • Ms. Mary Mirabelli  

This session is hosted by the Healthcare Financial Management Association. Chaired by: Mary Mirabelli, Senior Vice President - Corporate Strategy, HFMA- Healthcare Financial Management Association, United States

17:00 - 18:00

Parellel Session: Value based health care. Valorando los resultado en salud

  • VA Room

This session is in Spanish and is hosted by SEDISA.

18:00 - 19:00

IHF Awards Ceremony

  • Auditorium

The IHF Awards were launched in 2015 and are recognized around the world as the premier awards program to honor hospitals and healthcare organizations. Find out who the winners are and why they were picked from hundreds of entries by attending this special ceremony.

21:00 - 22:00

Social-cultural night at Palau de la Música Catalana

  • Palau de la Música Catalana

We invite you to join us at Palau de la Música Catalana for a special cultural evening. Tickets can be purchased for € 20. Proceeds will be donated to Fundació La Marató de TV3. The Fundació La Marató de TV3 was created in 1996 by the Catalan Audiovisual Media Corporation with the mission of fostering and promoting biomedical research of excellence, as well as raising social awareness about the diseases dealt with in the television programme La Marató de TV3, by means of campaigns involving the public and also through publicity and educational events. Dress Code: Business Casual

11 November : Day - 04
8:30 - 10:00

Plenary Session 5: Humanizing technology for smart healthcare delivery: The COVID-19 impact

  • Mr. Richard Stubbs  
  • Auditorium

Chaired by: Richard Stubbs, CEO, Yorkshire & Humber Academic Health Science Network, UK

10:00 - 11:30

Parallel Session: A French (digital) revolution: Unicancer projects to improve cancer patients’ lives

  • Ms. Sophie Beaupère   Prof. Mario Campone   Mr. Julien Guérin   Prof. Anne Laprie  

This session is hosted by Unicancer. The progress made in the field of real-world medical data and artificial intelligence is already changing the landscape of oncology. Analyzing and sharing big volumes of high-quality data can accelerate research projects, shed light on the therapeutic advances made in recent years and demonstrate the reproducibility and transferability of clinical trials’ results. Data sciences and AI are one of the major strategic axes of Unicancer, the French federation of comprehensive cancer centres (FCCC). With the ultimate objective of improving patients’ outcomes and quality of life, Unicancer is playing a central role in providing the scientific community with robust real-life epidemiological data. In this session, experts will describe the Unicancer flagship programs ESME, the largest European source of real-world data in oncology, and Consore, a powerful search engine for health big data. They will also illustrate other innovative projects within our network, such as UNIBASE, OncoSNIPE, Precision Predict, DeepSarc and Ependymomics.

10:00 - 11:30

Parallel Session: VBHC and climate change: Can value-based health care support environmental stewardship?

  • Ms. Kylie Woolcock   Ms. Lynelle Hales   Dr. Arnagretta Hunter  
  • VA Room

This session is hosted by the Australian Healthcare and Hospitals Association. Sustainability is a multifaceted concept that continues to evolve depending on the perspectives of different sectors. Fundamental, though, is the challenge to shift thinking away from humans and nature being separate in the world, and their activities and effects being compartmentalized. A value-based approach to health care is being used to transform health systems facing challenges to sustainability, yet environmental sustainability is typically considered independently, with limited evidence of initiatives purposefully aligning the two concepts in practice. This session will explore alignment of the principles of value-based health care and environmental sustainability. Discussions will explore the responsibility of the health system and the need to ensure improvement in health outcomes at both an individual and population level. Methods of measuring and monitoring the environmental and climate change impacts of delivering care will also be explored, along with the role of health leadership in promoting climate and health public messaging, innovation, and change. Chaired by: Kylie Woolcock, Policy Director, Australian Healthcare and Hospitals Association, Australia

10:00 - 11:30

IHF Awards Session – Showcasing best practices from around the world

Hear from the Gold winners of the IHF Awards. Discover their projects and programs and why they stood out as the best of the best from around the globe in health system innovation and excellence.

10:00 - 11:30

Parallel Session: Desarrollo profesional continuo. Competencias del directivo de la salud

  • VA Room

This session is in Spanish and is hosted by SEDISA.

11:30 - 12:30

Brunch and Networking

  • Exhibition Area and Dining Area

12:30 - 14:00
14:00 - 14:45
15:00 - 17:30

Hospital site visits

You can sign-up to join one of the site visits offered to Congress delegates at an additional cost of € 30 (part of the proceeds will be donated to charity). You can book your slot during registration.