Digital transformation, AI and technological innovations for smarter healthcare delivery

10 November, Wednesday, 15:10-16:40 CET

Learn and be inspired by brief presentations of innovative programs, projects, and good practices from various organizations:

Digital equity and global health care: People, process, and technology
Presented by: Zain Ismail and Kate Liebelt
Explore how the “power of digital” creates equity in global health care by way of patient access and health literacy, particularly during health crises such as the COVID-19 pandemic. To advance digital equity, health care organizations must prepare their leadership with digital knowledge and EEDI (diversity, equity, equality, and inclusion) education, and adopt new processes and technologies. The speakers will share their international research and experience in the domains of People (how leadership education in digital and EEDI supports a “digital equity mindset”), Process (how strategies to adopt new technologies that consider patient access and health literacy can promote improved outcomes), and Technology (how the selection of a digital tool must take into account issues of access (e.g. broadband access), and user experience (e.g. feature design, languages) to promote digital equity).

Adapting teleconsultation to the public health system during the COVID-19 pandemic in the Republic of Paraguay
Presented by: Dr. Hector Dami and Yuan-An (Tony) Wu
This presentation focuses on how the TaiwanICDF, Cathay General Hospital and Minister of Health and social welfare in Paraguay formed a project team to develop and implement the health information system (HIS) to the public hospitals in Paraguay. HIS was implemented to total of 57 health establishments, with the impact of COVID-19 pandemic, many patients and doctors were afraid of going to the hospitals. The parties sensed the need of adapting technology, to assist the patients with chronical disease in receiving the necessary medical attention, and for doctors, to have a safer way of attending patients. In May 2020, teleconsultation was implemented to HIS to the identified services, since the overall internet infrastructure in Paraguay is still not well developed, thus the parties believe using phone call is the best option.

An emerging eHealth model and its generalizability in the health care system
Presented by: Dr. Xavier Borras
An eHealth holistic behavioral-based intervention model was implemented in a hospital’s outpatient clinic. The software developed was the mHeart system, a mobile application primarily adapted to transplant recipients. The model showed excellent results on improving medication adherence, patients’ experience and in optimizing clinical care in these population.
As a mobile application for complex outpatient, their usefulness in the Non-presential care model promoted by COVID pandemic is  a remarkable trait.

Fundació Sanitaria Mollet. Key success factors of its technological evolution to artificial intelligence
Presented by: Alberto Serrano
Fundació Sanitaria de Mollet (FSM) is an example of how a deep technological transformation can be successfully carried out in a difficult economic context. In the last 10 years, despite the crisis, the organization has moved from having one obsolete hospital to having a new and modern acute care hospital, the remodeling of a social health hospital and the incorporation of three residences, attending a population of more than 170,000 patients. Furthermore, this expansion was rooted on the incorporation of new technology to face healthcare and social challenges. The amount of data handled, as well as the value and importance of analyzing, predicting and using patient data has increased significantly. Big Data technologies, analytics, artificial intelligence, and machine learning can be applied in hospital processes thanks to technological transformation.

AI Leadership for Healthcare: Curriculum and evaluation for remote upskilling the workforce to effectively manage AI for healthcare
Presented by: Dr. Kenyon Crowley
Most health systems are aiming to leverage AI as a strategic imperative. How to upskill the workforce to understand and manage AI effectively is a core component to any successful healthcare AI journey. In response to these demands, the University of Maryland launched in May 2021 the AI Leadership for Healthcare professional certificate program. This program was designed with significant stakeholder feedback from hospital executives, hospital trade association representation, clinical leaders, and healthcare consultants. This presentation will share an innovative dual curriculum for remote upskilling of healthcare workers infusing healthcare management and AI concepts towards real-world applications of AI for healthcare. Further, it will share the feedback and lessons learned from the first batch of learners and instructors who completed the program. Attendees can use the findings to help diagnose healthcare workforce professional needs and shape their own plans for AI upskilling of their workforce.