IHF Awards

The Dr Kwang Tae Kim Grand Hospital Award is the highest honor for an individual hospital within the International Hospital Federation. The successful designee will demonstrate excellence in each of the five dimensions of healthcare delivery to include:

• Health service quality
• Patient experience
• Clinical outcomes & health equity
• Cost efficiency
• Workforce wellbeing

The recipient of this distinguished award will demonstrate in their application outstanding performance and achievement in each of these dimensions. Such outstanding performance and achievement within the successful hospital will include:

• Vision and strategic objectives undertaken to create a culture of excellence
• Examples of measurable success in each of the five dimensions with at least 2 dimensions demonstrating extreme success.

This award is open to IHF Members, their member hospitals and health service providers who demonstrate excellence or outstanding achievements in advancing corporate social responsibility. Such achievements include activities which clearly demonstrate a commitment to corporate social responsibility. For example:

• Providing high-quality and affordable healthcare services for all;
• Promoting inclusion and diversity in the workforce;
• Reducing inequalities in healthcare service delivery;
• Advancing universal healthcare in emerging and developing nations;
• Developing innovative and ethical responses to social, climate and environmental issues;
• Harnessing a network of local stakeholders for sustainable and systemic responses to public health concerns.

This award is open to IHF Members, their member hospitals and health service providers who demonstrate excellence or outstanding achievements in promoting “green hospital” initiatives. Such achievements include activities which clearly demonstrate a commitment to environmental sustainability. For example:

• Promoting energy efficiency or savings, use of renewable energy;
• Reducing greenhouse gas emissions;
• Creating a safe and secure environment against natural disasters related to climate change;
• Providing an eco-friendly and comfortable environment for patients and staff by innovative or smart technologies;
• Advocating and supporting the practice of medicine and care in a sustainable manner;
• Collaborating across architectural design and hospital planning to realize a green and healthy hospital;
• Reducing and safely disposing of medical waste in a sustainable manner;
• Engaging with supply chains to ensure more sustainable practices and products
• Leadership, supporting and promoting a culture of environmental sustainability.

This award is open to all government, public and private health service delivery organizations who operate in a low-income country (according to the World Bank) and/or operate in a region, territory or country during times of significant crisis (war or natural disaster). The award will recognize excellence or outstanding achievements in delivering health services despite the challenges of their environment.

To qualify for the award:

• The health service organization is located in low-income country according to World Bank and/or in a region, territory or country facing a major crisis (war or natural disaster);
• The organization had experienced or is currently experiencing a crisis that places a significant strain on its operations;
• The organization developed and implemented a service, program, or project which allowed it to demonstrate excellence or outstanding achievements despite the harsh conditions;
• A significant part of the organization’s service, program or project should be attributed to its “people” and their initiatives to deliver health care despite of the crisis.

This new award is open to IHF Members, their member hospitals and health service providers who demonstrated excellence or outstanding achievements in ensuring the wellbeing and sustainability of healthcare workers through innovative projects or initiatives. Achievements should be measurable and can be in the areas of staff recruitment, retention, engagement, and workplace environment. For example:

• Taking an active, creative, and innovative role in retaining staff;
• Techniques and strategies to ensure a high level of engagement and job satisfaction for the healthcare workers;
• Unique recognition and support for those in direct patient care;
• Measure and scale interventions to support wellbeing and combat burnout;
• Providing programmes to promote the physical and mental health of healthcare workers.

This award is open to IHF Members, their member hospitals and health service providers who demonstrate excellence or outstanding achievements in leadership and management. Such achievements can include activities which clearly demonstrate strong leadership and management in leading a hospital or health service provider. For example:

• Strengthening governance mechanisms, enabling all staff to be well-heard by senior leader teams;
• Creating a culture that fosters clinical and non-clinical staff engagement;
• Achieving major breakthroughs in the innovations of healthcare delivery;
• Successfully driving better patient reported outcomes and patient experience.

This award is open to IHF Members, their member hospitals and health service providers who demonstrate excellence or outstanding achievements in promoting quality and patient safety. Such achievements can include activities which demonstrate a clear commitment to quality and patient safety across the organization. For example:

• Developing and promoting new or improved services or models of care with quality and patient safety as a core objective;
• Building a workplace culture of patient safety at all organizational levels;
• Enhancing workforce education on the importance of patient engagement and empowerment;
• Improving quality of care for underserved or at risk patient populations;
• Improving the application of quality and patient safety principles to reduce preventable infections, medication and procedural errors, etc.