47th IHF World Hospital Congress


Pre- and post-congress:
9 and 13 September

Global learning,
local action

Rio Backdrop

Windsor Convention & Expo Center, Rio de Janeiro, Brazil

The World Hospital Congress is a unique global forum connecting leaders and decision-makers of hospitals, health services, and healthcare organizations.

Health sector leaders and hospital executives from across the globe come together at Congress to:

  • share knowledge and good practices in leadership, management, and service delivery
  • exchange new ideas and innovations
  • network with other senior executives from across the international healthcare community.

As the only organization connecting managers of hospitals and health systems worldwide, the IHF’s Congress provides a unique opportunity to engage in a 360-degree learning and networking experience with global peers.

The first Congress was held in 1929 in Atlantic City, USA. Taking place in different regions each edition, the Congress has been held as an annual event since 2015.

Brazil FBH logoThe Brazilian Hospital Federation (Federação Brasileira de Hospitais – FBH) won the bid to host the event in Rio de Janeiro in September 2024. Co-hosting with the IHF, they will bring together international hospital leaders and healthcare delivery executives under the banner of “Global learning, local action” with a focus on advancing leadership in the sector to be fit for the future.

IHF Logo

About the IHF

Established in 1929, the IHF is a global not-for-profit, non-governmental membership organization, headquartered in Geneva, Switzerland.

The IHF provides its members with a platform for knowledge exchange and networking with different actors in the health sector, to improve the standard, quality, sustainability, and level of service delivery.

The IHF supports healthcare leaders to excel with training and development. Through its members, it is the voice of hospitals on the global stage.

In 2022, the IHF established the Geneva Sustainability Centre to support IHF members to address the environmental sustainability challenges of today and tomorrow.


Our speakers and session chairs

Prof. Dr Luís Abegão Pinto

Head of Glaucoma Unit, Unidade Local de Saúde Santa Maria, Portugal

Luís Abegão Pinto is a Portuguese Ophthalmologist with a PhD in Ocular Imaging. He has published more than 100 indexed papers – covering the field of glaucoma, diabetic retinopathy, imaging, and artificial intelligence. He is the Head of the Glaucoma Unit of Portugal’s largest hospital in Lisbon and currently serves as the Secretary of the European Glaucoma Society.

Dr Joanne Conroy

President and CEO, Dartmouth Health, USA

Joanne Mather Conroy, MD, serves as the President and CEO of Dartmouth Health (DH). As Chief Executive Officer of New Hampshire’s only academic health system, Dr Conroy has overseen significant positive changes – including a dramatic turnaround in the D-HH system’s financial performance and a strategic planning process that will guide the organizations into the future.

Dr Conroy is a committed leader in advancing equity in the workplace. She is a co-founder of “Women of Impact,” a nonpartisan group of 140 female health care leaders representing all sectors of the health care industry across the nation. Dartmouth Health was also one of the founding signatories of the TIME’S UP Healthcare initiative, which aims to increase safety and gender equity in the health care industry.

Prior to her arrival at DH, Dr Conroy served as the Chief Executive Officer of Lahey Hospital and Medical Center in Burlington, MA and as Chief Health Care Officer for the Association of American Medical Colleges in Washington, DC. She has also served as Chief Medical Officer, Vice President of Academic Affairs, and Executive Vice President of the Atlantic Health System based in Florham Park, NJ and as President and Chief Operating Officer for the Morristown Memorial Hospital (now called Morristown Medical Center) in Morristown, NJ.

She received her undergraduate degree in Chemistry from Dartmouth College and her medical degree from MUSC, where she completed her residency in anesthesiology. Dr Conroy is board-certified with the American Board of Anesthesiologists.

Mr Pedro Delgado

VP, Institute for Healthcare Improvement, UK

Pedro leads the Institute for Healthcare Improvement’s portfolio of work in Europe and IHI’s equity work outside of the US. He has led IHI’s work over the years in three regions (Latin America, Europe, and Australasia) as well as the IHI Open School. Based in the United Kingdom, he has been a driving force in IHI’s global expansion. From work on improving children cancer care across 6 countries, to reducing C-sections and healthcare-acquired infections in Brazil and several Latin American countries, to improving early years education in Chile, to improving patient safety in Portugal and mental health in London.

Mr Delgado has led the key senior relationships, design and implementation of large-scale health system improvement efforts and networks globally. He coaches senior leaders and teams, and lectures extensively worldwide on large-scale change, patient safety, and quality improvement. He is an Instructor at the Harvard T.H. Chan School of Public Health, a Senior Atlantic Fellow of Health Equity. He is on the International Editorial Board of BMJ Leader, part of the IHI BMJ Governance Group and an Advisory Board member for the Health Foundation’s Q Network. Prior to joining IHI in 2010, he held roles in hospital management and large-scale improvement leadership in the UK, as well as working in mental health in Venezuela and the UK.

In October 2019, Pedro was recognized with the Julia Lima Award by Einstein Hospital in Brazil for his contributions to patient safety and quality improvement in Latin America.

Dr Toseef Din

CEO, M.P. Shah Hospital, Kenya

Toseef Din is a dynamic leader driven by a profound personal vision: to integrate spiritual consciousness and professionalism into every facet of her life. As the Chief Executive Officer of M.P. Shah Hospital, Toseef has distinguished herself as a trailblazer in healthcare management – earning accolades such as the Top 40 under 40 Africa Award for Health and Wellness in 2022, and recognition as one of the 30 most inspirational African Muslim women.

With over two decades of experience in finance and healthcare, Toseef is adept at navigating complex market conditions, fostering sustainability, and driving growth. Her educational journey, which includes qualifications in ACCA, CPA(K), a Bachelor’s in Applied Accounting and a Master’s in Financial Management, reflects her relentless pursuit of excellence. Currently pursuing a PhD in Business and Management, Toseef embodies a commitment to lifelong learning and personal development.

Toseef’s leadership extends beyond the boardroom, grounded in a deep sense of responsibility to both her community and the environment. She pioneered the ‘Go Green’ Initiative at M.P. Shah Hospital in 2019, recognizing the interconnectedness of climate and health crises. Through initiatives like Green365, partnering with Africa Collect for textile recycling, launching ‘stash the trash’ campaigns, and implementing paperless systems, Toseef has fostered a culture of environmental stewardship within her organization.

Toseef is dedicated to leaving a lasting, positive impact on both individuals and the planet. As she takes the helm of the net-zero session in healthcare, her multifaceted expertise and unwavering commitment to sustainability promise to inspire meaningful change.

Dr Sidney Klajner

President, Sociedade Beneficente Israelita Brasileira Albert Einstein, Brazil

Sidney Klajner is a General and Colorectal Surgeon and President of the Sociedade Beneficente Israelita Brasileira Albert Einstein – one of the TOP 50 Best Hospitals in the Newsweek Ranking since 2019. In 2023, he joined the Board of Directors of the Institute for Healthcare Improvement (IHI) after 10 years of a strategic alliance maintained by Einstein and IHI.

Since 2018, he has been a member of the Advisory Board of the University of São Paulo Medical School Foundation. Additionally, Dr Klajner is a visiting professor at the Executive MBA in Health Management at the Einstein Institute of Teaching and Research.

Since 2016, he has been leading the digital health transformation at Hospital Albert Einstein: fostering a culture of incorporating cutting-edge software, digitalization of processes, and extensive use of data, technologies, and technological tools among others in private and public sectors. With his leadership in emerging healthcare technologies, he was invited last year to speak at South by South West (SXSW) – the largest festival of innovation and technology in the world – being the first speaker of a Brazilian health organization.

In the editorial area, he published the book “The Digital Revolution in Health” (Editora dos Editores). He is also among the 10 Brazilian leaders with the most relevant presence on LinkedIn, according to the ranking of the GV Executivo magazine from the Getulio Vargas Foundation; and has been Top Voice in Health on the social network since 2020.

Dr Wang-Jun Lee

Chairman and CEO, Myongji Hospital, South Korea

Dr Lee is one of the most influential persons in the Korean healthcare sector. He is the Chairman and CEO of Myongji Medical Foundation, and runs one more acute hospital and three long-term care facilities. Also, he is the Chief Executive Officer of Korea’s most influential healthcare news and publishing company, ‘The Korean Doctors’ Weekly’, founded in 1992.

Additionally, he is one of the leading NGO activists in the medical aid area for migrant workers in Korea, and now serves as Vice Chairman of the Migrant Health Association in Korea. As an Executive Director of the Korean Hospital Association, he is the Chairman of the Korea Healthcare Congress – which is the top healthcare congress in Asia.

He is also the immediate Past President of the Korean Society for Quality in Healthcare (KOSQua). Recently, he has been passionately involved in diverse national activities related to infection control and vaccine development during the COVID-19 pandemic.

Dr Lee graduated from the Seoul National University, College of Medicine. He achieved Board of Surgery in Seoul National University Hospital. He was awarded a PhD degree from the same university.

Prof. Aymeric Lim

CEO, National University Hospital, Singapore

Aymeric is the Chief Executive Officer of the National University Hospital in Singapore – a leading tertiary care hospital integrating education, research, and innovation to address both present and future healthcare challenges.

The 1,200-bed hospital is the principal teaching hospital of the School of Medicine and the Faculty of Dentistry of the National University of Singapore. It is Singapore’s only university hospital and a key member of the National University Health System, one of three public healthcare clusters in the country.

The hospital adopts a digital first strategy. It is part of the first public healthcare cluster to be fully integrated on NGEMR. Its success with integrating AI in patient care includes the use of an AI-based neuro imaging capability to expedite the identification of stroke patients; and a data dashboard network that provides “live” medical data of patients, enabling tracking of wait times and prediction of daily patient turnout, allowing for more informed decisions about how best to allocate resources. Another tool flags hypercalcaemia to clinicians in real time, prompting quicker interventions for patients. The hospital has set out an ambitious goal to be an AI-literate organisation by embedding innovations as a way of work and life to improve efficiency, and being creative in the delivery of healthcare.

A practising hand surgeon sub-specialising in peripheral nerve surgery, Aymeric’s work has earned him numerous awards, including the National Medical Excellence Awards – Outstanding Clinician Award.

Mr Vital Ribeiro

President of the Board, Healthy Hospitals Project, Brazil

Mr Vital Ribeiro is the President of the Board of the Brazilian non-governmental organization called Projeto Hospitais Saudáveis or the Healthy Hospitals Project, which brings together more than 450 healthcare organizations in Brazil and is the focal point of the international organization “Health Care Without Harm” and the Global Green and Healthy Hospitals Network.

Vital has worked for 35 years in solid waste and environmental management and for the last 15 years in climate change, energy and sustainable procurement in the health sector. He is an Architect and Urban Planner and the Hospital and Health Systems Administrator as well of Escola de Administração de Empresas de São Paulo da Fundação Getulio Vargas (EAESP-FGV) or the Center of Excellence in Retail.

Since 1987, he has worked at the Environmental Health Department of the São Paulo State Health Secretariat – coordinating the Health Services Waste Management Program and implementing the State Climate Change Policy for the health sector.

He holds a Master in Business Administration from EAESP-FGV, with research in healthcare, climate change, environmental and sustainability management. Vital also worked as a consultant for ANVISA, UNESCO, Ministry of Health, PAHO, and Fundação Getúlio Vargas. He is a visiting or regular professor on graduate and postgraduate courses.

Dr Michael Schlosser

SVP of Care Transformation and Innovation, HCA Healthcare, USA

Michael Schlosser, MD, MBA is the Senior Vice President of Care Transformation and Innovation for HCA Healthcare. Reporting directly to the CEO of HCA, he is responsible for leading care delivery innovation and transformation for the enterprise. His department’s vision is to design, develop, integrate, implement, and optimize technology and processes that drive care delivery with the common goal of improving the experience and outcomes for HCA Healthcare’s leaders, care teams, and patients. As part of this strategy, he leads the implementation and optimization of our electronic health record systems, HCA Healthcare’s data science and data strategy teams, and the enterprise Responsible AI program.

Prior to this role, he served as the group’s Chief Medical Officer – leading the clinical operations for 100 HCA hospitals, overseeing quality, patient outcomes, and clinical strategy. He has also served as the Chief Medical Officer for Healthtrust.

Dr Schlosser is a neurosurgeon and completed his residency and fellowship at Johns Hopkins, has served as a Medical Officer with the FDA, and holds a degree in Chemical Engineering from MIT and an MBA from Vanderbilt.

Ms Sara Siegel

Global Head of Healthcare, Deloitte, UK

Sara is Deloitte’s Global Health Sector Leader and leads the health practice in the UK. This encapsulates the firm’s work with the payor and provider systems both publicly and privately funded.  Sara’s passion for health began when she moved to the UK in 2003 and was first exposed to the NHS.

Sara believes passionately in the mission of the NHS and sees the incredible value that a health service free at the point of need provides to society.  With her teams, she supports the NHS to do more and better with the resources at its disposal.  Some of Sara’s work includes supporting the government on its Coronavirus testing programme, and the introduction of robotic and cognitive automation to improve the speed and quality of NHS services and to release more time for direct patient care. It is the introduction and uptake of new innovative practices either pioneered by individuals or tested first in other health systems around the world that Sara most enjoys working with her NHS clients on.

In her global role, Sara is growing the firm’s presence in implementation of Electronic Health Records, and increasing the presence of AI and Generative AI in the firm’s work. She is also focused on health equity and sustainability and climate.

Sara is a trustee of the Peter Sowerby Foundation which supports healthcare causes and she is a trustee of the Conservation Collective, an environmental charity that promotes local teams working to solve environmental problems.

Prof. Nick Watts

Director of the Centre for Sustainable Medicine, National University of Singapore, Singapore

Professor Nick Watts MBBS, MA, BMedSci, FFPH is the Director of the Centre for Sustainable Medicine, leading NUS’s efforts to accelerate the transition to net zero and resilient healthcare systems across the world.

Prior to NUS, he worked as the Chief Sustainability Officer for the NHS in the UK, where he spearheaded their efforts to deliver low-carbon healthcare – leading the Greener NHS team with a budget of almost S$1 billion. He is a medical doctor, a Fellow of the Royal College of Physicians’ Faculty of Public Health, and has worked as the Executive Director of the Lancet Countdown and as the Founder of the Global Climate and Health Alliance and the UK Health Alliance on Climate Change.

Dr Syed Farhat Abbas Naqvi

CEO, Aga Khan University Hospital and Health Services, Pakistan

Dr Farhat Abbas is currently serving as the Chief Executive Officer of Aga Khan University Health Services in Pakistan – overseeing 5 hospitals and the Outreach Health Network across the country. With fellowships in surgery and urology from Pakistan, UK and USA, he is a Professor of Urology and a well-recognized Uro-Oncologist and Reconstructive Surgeon with a rich academic background.

Dr Abbas has held various pivotal roles at the University, contributing significantly to health sciences education, service, research, and administration. As the Dean of the Medical College from 2010 to 2018, he oversaw significant developments: including the introduction of new academic programs and the establishment of research centres. He has served on several national and international committees including those of the World Health Organization and has also made substantial research contributions in the area of prostate and other urological cancers.

Beyond academia and leadership in health sciences, he has contributed to humanitarian causes in disaster relief operations, promoting postgraduate medical education, and other national initiatives in war torn Afghanistan. He is a Fellow of the Pakistan Academy of Sciences and Pakistan Academy of Medical Sciences.

Recognized for his outstanding contributions, he has received numerous awards, including the Tamgha-e-Imtiaz and Sitara-e-Imtiaz from the President of Pakistan.

Dr Moustafa Abdelwahab

Senior Specialist for Healthcare Quality Improvement Programs, Department of Health, UAE

Dr Moustafa Abdelwahab is currently working as the Senior Specialist for Healthcare Quality Improvement Programs in the Department of Health of the United Arab Emirates. He is working on many projects such as the Jawda Automation, Pay for Quality, Hospital Rating Methodology, and Patient Safety Strategy.

In addition to his clinical interests, he was always been committed to lead various quality improvement and patient safety initiatives at institutions across the globe such as in King Faisal Medical Complex, King Abu Alziz Speciality Hospital, Taif University, Shiekh Khalifa Medical City, Rahba Hospital, and Cornich Hospital.

Dr Moustafa earned his Bachelor’s degree in Dental and Oral Surgery from the Misr University for Science and Technology, then his Dental Fellowship in Family Dentistry, Diploma in Public Health and Hospital Administration, and Master’s degree in Healthcare Quality Management from the Alexandria University’s High Institute of Public Health.  He also had his fellowship from the Institute of Healthcare Improvement (IHI) in Boston, Massachusetts of the United States of America.

He is a member of the Young Executive Leaders (YEL) programme by the International Hospital Federation (IHF), and he has been selected as the YEL Ambassador for the Eastern Mediterranean Region.

Prof. Arnon Afek

Associate Director General and Acting Director of General Hospital, Sheba Medical Center, Israel

Prof. Arnon Afek has robust experience in healthcare leadership roles, serving as past director general of the Israeli MoH and member of the Bureau of Governors of the OECD Health Committee, taking an active role in designing health policy. Afek is a top authority on Israel’s healthcare system and distinguished leader in improving patient outcomes, he thus served on the National Corona Professional Advisory Board, informing the national health policy response.

Afek possesses a diverse background in managing medical education strategy serving as director of the NY State/American MD Program. As founding chairman of the Dina Recanati School of Medicine at The Reichman University, he is leading by example driving change in the way medicine is taught to next generation medical students.

He served as chairman of the Association of Hospital Directors and currently serve as their associate chairman. Afek has received numerous awards, amongst them the Israeli Civil Service Commission Award for reducing bureaucracy in physician licensing and Quality Improvement Award for advancing quality of care in Neonatal Units throughout Israel.

Dr Sumaya Al Blooshi

Director of Nursing, Emirates Health Services, UAE

Dr Sumaya Mohamed Alblooshi, BSN, MSN, PhD, FAAN is the President of the Emirates Nursing Association and the Director of the Nursing Department in the Emirates Health Services. She is leading the National Nursing and Midwifery Strategy in the UAE and the Task Force Committee for the Cabinet Initiative on the Attractiveness of the Nursing Profession. She is also an Honorary Associate Professor at MBRU.

Dr Sumaya is an Awardee of the Emirates Pride Medal for Mohammed Bin Rashid Government 2017, the Community Serving Medal 2020, the Best Government Communication Campaign in Promoting the Nursing Profession 2018, the “Pioneer Nurse” at the Global Health Pioneer Awards, and a Fellow of the American Academy of Nursing 2022.

Dr Fawzyh Al Khadidi

Pediatric Pulmonary Consultant, Al Hada Armed Forces Hospital, Saudi Arabia

Dr Fawzyh J. Al Khadidi is a Pediatric Pulmonary Consultant with license in Saudi Arabia. She possesses a Bachelor’s degree in Medicine and Surgery specialized in Pediatric and sub-specialized in Pulmonology. Furthermore, she has a Medical Healthcare Leadership Master from the Warwick University in UK.

In her current role as a Pediatric Pulmonologist for 6 years, she actively contributes to ensuring the alignment of patient safety and actively participates in quality improvement projects at the Armed Forces Hospitals Taif Region (AFHTR).

Engr Safeyah Salem Al Matroshi

Head of Engineering Services and Maintenance Department, Emirates Health Services - Dibba Al Fujairah Hospital, UAE

Engr Safeyah Salem Al Matroshi obtained a Bachelor’s degree in Architectural Engineering from the College of Engineering at UAE University in 2008 and was employed in 2009 at the Emirates Health Services in Dibba Hospital as an Architect.

In 2019, Engr Safeyah has been promoted to be the Head of the Engineering Services and Maintenance Department.  She is also the Head of the Sustainability Committee in the hospital, the Head of the Facility Management and Safety Committee, and a Member in the Disasters Committee. One of her most prominent achievements is her participation in preparing the Dibba Hospital to obtain international health accreditation, which was acquired in 2021.

She is now looking forward to a Master’s degree in Project Management at the Hamdan Smart University in Dubai. Among her notable attainments is the replacement of the water heater system with a dual source solar hot water generation system – equipped with 40 solar. saving money by using a natural source.

Dr Mohammed Alhamali

Chairman of the National Innovation and Regulatory Sandbox, Ministry of Health, Saudi Arabia

Dr Mohammed Alhamali is a driven and visionary Senior Executive with a unique blend of experience in strategy, research, innovation, and digital transformation across public, private, and third-sector organizations.

With over a decade of established success, Dr Alhamali has spearheaded national initiatives, managed corporate strategies, and forged strong partnerships with global entities. His core expertise lies in leveraging technology and innovation to strategically drive business growth, enhance operations, and make a significant impact on the Sustainable Development Goals.

Additionally, Dr Alhamali is a key contributor to the Kingdom’s Vision 2030 – excelling in advancing its ambitious objectives.

Dr Dina Alismail

Executive Director of Healthcare Leadership Academy, Saudi Commission for Health Specialties, Saudi Arabia

With a degree in Health Informatics and an Executive Leadership diploma from INSEAD, Dina worked as the Executive Director of Academic and Training Affairs at King Abdullah bin Abdulaziz University Hospital of Princess Nourah University. Before that, she was the Director of Training and Scholarship at King Khaled Eye Specialist Hospital. She’s an ICF certified executive coach and a master trainer by the American Association of Talent Development. With more than 23 years of experience in training and development, she joined the Saudi Commission for Health Specialties as the Executive Director of the Healthcare Leadership Academy.

Dr Natalia Allué

Medical Director, Fundació Sanitària Mollet, Spain

Dr Natalia Allué is the Medical Director of the Fundació Sanitària Mollet. She is a specialist in Preventive Medicine and Public Health with extensive experience in data analysis and clinical management. She has experience in Health Management focused on the analysis of databases, clinical documentation, dashboards and the creation of indicators always linked to the improvement of healthcare quality.

She is enthusiastic about continuous improvement, methodology and quality, always seeking to add value. She likes multidisciplinarity and teamwork. She has always worked surrounded by people with diverse and varied profiles, considering that they are basic pillars for good management.

She complements her work with a teaching role at the university, serving as an adjunct professor in Medicine and a Master of Clinical Management. Dr Natalia Allué was a student of the YEL 2022 cohort and current YEL ambassador at present. She currently serves as an international contact for the Unió Catalana d’Hospitals (Spain) being a link with International Hospital Federation.

Dr Abdulateef Saad Alokifi

General Director for Organizational Excellence, Ministry of Health, Saudi Arabia

Dr Abdulateef Saad Alokifi is appointed as the General Director for the General Directorate of Organizational Excellence this year 2024. He used to be the Advisor for Assistant Deputy Minister for Hospital Services, General Supervisor for WAZEN Program, the Chairman for Hospital Commissioning Unit and Supervising Filed Visit Unit at the Ministry of Health in Saudi Arabia.

He also worked as the Assistant of the General Director for General Directorate of Hospital Affairs, building up the Wazen Program and adapting the best practices for Hospital Commissioning – in collaboration with Engineering Deputyship and Cluster Leaders and Regional Directorates in 2022.

He started his Career in the Ministry of Health as the Director of Strategic Planning for Quality and Patient Safety in 2016.

He has different experiences in both governmental and private healthcare institutions and hospitals as junior and senior staff until he reached to an executive leader position for the last 23 years. His career was started in National Guard Hospital, Security Forces Hospital, then moved to King Abdullah Bin Abdulaziz University Hospital at Princess Norah University. In addition to that, he has a vast experience in private hospitals and was appointed in different positions like Quality Director, Pharmacy Director, and Hospital CEO. He used to be a CBAHI Surveyor for more than 10 years and currently, he is CHI Surveyor for Healthcare Institutions and Insurance Company.

Since the start of COVID-19, he was appointed to be the Follow-up Officer for Field Hospital until 2023. Lastly, he is the KSA MoH Representative for the International Hospital Federation (IHF).

Dr Graccho Alvim Neto

VP, Associação de Hospitais do Estado do Rio de Janeiro, Brazil

Dr Graccho Alvim Neto works internationally to discover best practices that can be implemented in his native Brazil. As a founding member of STEMS (Society of Tourism Medicinal), this has led him to explore first hand and learn from structural operations in Thailand, Dubai, and Costa Rica while expanding his training in rare diseases in the USA at University of California Los Angeles.

Since 1988, he has directed several private hospitals in Rio de Janeiro and he has been the Vice President of AHERJ (Associação Brasileira de Hospitais do Rio de Janeiro) for the past 15 years. Dr Graccho consults regularly with insurance companies to develop optimal home care programs while directing two infusion clinics treating rare diseases.

As the face of Brazilian hospitals during the COVID-19 pandemic, his appearances on the national news led to a recently launched series of public health shows bringing greater awareness to the general public.

Dr Siddiq Anwar

Consultant Nephrologist, Sheikh Shakhbout Medical City (SSMC); Clinical Associate Professor of Medicine, Khalifa University, UAE

Dr Anwar is keen on using data-driven decision-making in healthcare and process optimization to improve overall healthcare outcomes. He spearheaded the digitalization of the End Stage Renal Disease program in SEHA and the digitalization of the Complete Acute Kidney Injury Management pipeline at SSMC and helped set up the Paired Kidney Exchange program in UAE. This work has been awarded by HIMSS, the Arab Hospitals Federation, and the Patient Safety Conference. He also was awarded the best nephrologist in the UAE by Health Magazine in 2023.

He is collaborating with colleagues from Khalifa University and Mohamed Bin Zayed University of Artificial Intelligence to develop an AI Platform, “RenAIssance” to help improve Acute Kidney Injury outcomes. Their team won the grand prize in a hackathon organized by Ericsson & UAE Ministry of Economy and their team was a semifinalist in the 3C-AI4H Bowl-Institute for Augmented Intelligence in Medicine (I.AIM), at Northwestern University, USA. In addition, he has received a research grant from the Department of Health, Abu Dhabi.

He has strong experience and expertise in state-of-the-art patient care and research. He can develop strategies and build programs from scratch, enhance established programs, and establish new opportunities. He is leading many innovations in medical informatics to promote data-driven decision-making in medicine. He has experience in engaging the community, competing centers, and supporting organizations. He is supporting capacity-building initiatives across the Middle East, Asia, and Africa to create a workforce to develop sustainable healthcare systems.

Ms Andréia dos Santos Azevedo

Environmental Coordinator, Associação Beneficente Síria -HCOR, Brazil

Ms Andréia dos Santos Azevedo is an Environmental Manager with extensive experience in Waste Management. She has worked in hospital, corporate, and industrial environments. Her expertise covers environmental and quality management: including environmental licensing processes, legal compliance, and project management, with a focus on key performance indicators.

Andréia is recognized for her ability to give lectures, integrations, and training on sustainable practices, both for teams and multipliers. She specializes in drafting documents relating to environmental management systems, regulations, and technical reports, among others. Her work also extends to the implementation and re-certification of ISO 9001, ISO 14001, and the Joint Commission International standards – reinforcing her position as a leader in the field of environmental and quality management.

With her proactive approach and proven competence, Andréia has contributed significantly to promoting sustainable practices and ensuring compliance with the highest environmental and quality standards in various organizations.

Dr Antonio Barra Torres

President-Director, Brazilian Health Regulatory Agency - ANVISA, Brazil

Dr Antonio Barra Torres, the President-Director of the Brazilian Health Regulatory Agency (ANVISA), graduated in Medicine from the Foundation Souza Marques in 1986 and had his residency in Vascular and Endovascular Surgery done at the Marcílio Dias Naval Hospital (HNMD) and MBA in Health Services Administration at the Federal University of Rio de Janeiro in 2012.

In 1987, Dr Barra joined the Brazilian Navy as a Medical Officer. In 2015, he was promoted to the rank of Rear Admiral – the second highest rank in the Medical Corps. Retired from the Navy in February of 2019, he was then approved by the Brazilian Senate to the position of ANVISA’s Director in July of the same year. He was later confirmed as the ANVISA’S President-Director in October 2020.

In March 2023, Dr Barra was appointed as the Second Vice-Chair of the International Coalition of Medicines Regulatory Authorities (ICMRA).

Dr Ernesto Báscolo

Unit Chief of the Primary Health Care and Integrated Service Delivery, Pan American Health Organization under the World Health Organization, USA

Dr Ernesto Báscolo is an economist and an outstanding professional in the field of social sciences, currently serving as the new Chief of the Primary Health Care and Integrated Service Delivery Unit (PH) of the Department of Health Systems and Services (HSS) of the Pan American Health Organization.

In recognition of his outstanding career and experience, he was appointed Regional Advisor in Governance, Leadership, Policy and Planning by the Pan American Health Organization (PAHO) for 7 years. In this role, he provided strategic advice and guidance on key health-related issues in the region. His experience covers a wide range of areas, such as health promotion, disease prevention and control, and health systems planning and management. In addition, he has worked closely with national governments, international organizations, and other key actors to strengthen the response to public health emergencies, including the COVID-19 pandemic.

Continuing his quest for knowledge, Dr Báscolo obtained a Master’s in Health Economics and Health Policy from the University of Birmingham in 2001 – broadening his perspective on health-related economic and policy issues. He furthered his research interests with a PhD in Social Sciences from the University of Buenos Aires in 2010 – focusing on social determinants influencing health and health systems. Alongside his academic achievements, he taught at the National University of Rosario from 1992 to 2015, mentoring young health professionals, and contributed significantly to health research as a Researcher at CONICET in Argentina from 2013 to 2015.

Dr Daniel Beltrammi

VP, Brazilian Hospital Services Company - EBSERH, Brazil

Dr Daniel Beltrammi is a physician specializing in Healthcare Systems and Hospital Management, working for Brazil’s national health system in leading positions during the last twenty years, and the Vice President of EBSERH – a brand new IHF Brazilian member.

Ms Tamara Biedermann Villagra

Chief Medical Officer, Fundació Aspace Catalunya, Spain

Dr. Tamara Biedermann Villagra holds a Bachelor’s degree in Medicine and Surgery from the National University of Asunción, Paraguay, graduating with honors (2003-2009). She specialized in Physical Medicine and Rehabilitation, completing her Medical Internship and Residency (MIR) at Hospital Vall d’Hebron in Barcelona (2011-2015), and an external rotation in Pediatric Rehabilitation at Virgen de Macarena Hospital in Seville (2015). Furthering her expertise, she specialized in Pediatric Disability at Complutense University of Madrid (2017-2018). Additionally, Dr. Biedermann earned a Master’s degree in Management of Health Organizations from ESADE Law & Business School in Barcelona (2021-2022)

Dr. Biedermann is an active member of several professional associations, including the Catalan Society of Physical Medicine and Rehabilitation (SCMFiR), the Spanish Society of Pediatric Rehabilitation (SERI), and the Paraguayan Society of Physical Medicine and Rehabilitation (SPMFyR). Her involvement in these organizations underscores her commitment to staying at the forefront of advancements in her field.

Dedicated to social projects from a young age, her professional journey spans various healthcare institutions in Barcelona and Paraguay, including Hospital Vall d’Hebron (2018) and Cemefir (2016-2017). She has also been involved with foundations such as Teleton and Cerenif, working as a Specialized Physician and Project Coordinator with a focus on cerebral palsy and neurological disorders.

In April 2018, she began her tenure as a Specialist Physician at Fundació Aspace Catalunya. Since October 2020, she has been serving as the Director of Health Services at Aspace Catalunya, where she is committed to the continuous improvement and delivery of high-quality care.

Throughout her career, Dr. Biedermann has been dedicated to advancing the understanding and treatment of cerebral palsy and neurodevelopmental disorders. She employs her specialized knowledge to develop comprehensive rehabilitation programs tailored to the unique needs of the population. As a project coordinator, she has led numerous initiatives designed to enhance the quality of life for individuals affected by neurological disorders, integrating cutting-edge research and clinical practice to drive significant improvements in patient outcomes.

Looking towards the future, Dr. Biedermann aims to further her research in cerebral palsy and neurodevelopmental disorders and develop new therapeutic strategies to enhance patient outcomes. She is particularly interested in exploring the potential of cutting-edge technologies and interdisciplinary approaches to improve the quality of care. Her future challenges include advocating for policies that support individuals with neurological disabilities.

Mr Klaus Böckmann

Director of Nursing, Knappschaft Kliniken; Klinikum Westfalen, Germany

Mr Klaus Böckmann is 52 years old and completed his training as a Nurse in Ahaus, Germany in 1994. He completed his Specialist training in Intensive Care and Anasthesia in 1999.

Over the years, he has gained experience in various positions in different hospitals, including being the Director of Nursing. In 2019, he took over the position of Director of Nursing at Klinikum Westfalen GmbH. Thanks to the trusting cooperation within the company, they were able to overcome the COVID-19 pandemic together and implement many innovation projects like the “Mobile Ward Management”, the “Flexible Working Time Models”, the 1/2 Full Year, and the “HolidayFreeTime”.

Mrs Sandrine Boucher

Director of Medical Strategy and Performance, Unicancer, France

Mrs Sandrine Boucher is responsible for the development of management tools of the French hospital market (benchmarking on economic indicators, branches of activity, and market studies), drafting and defending Unicancer’s position before the Ministry of Health concerning hospital pricing systems, financial and management issues in hospital.

Over the past few years, she has supervised a study on the evolution of the treatment of cancer patients (EVOLPEC) which aims  to assess the consequences and financial impact of cancer care.

At the same time, she is working with several medical teams in different national experimental projects such as the following below.
Onco’Link: Its objective is to allow patients receiving oral anti-cancer therapy, by structuring the coordination of hospital teams and community professionals, including pharmacists and general medical practices.
Interception programme: This is collaborated with Gustave Roussy team to identify people at greater risk of developing cancer as early as possible in order to offer them a personalised care.

Deborah J. Bowen, FACHE, CAE

Deborah J. Bowen, FACHE, CAE

Past-President, International Hospital Federation; CEO, American College of Healthcare Executives, USA

Deborah J. Bowen, FACHE, CAE, is the President and Chief Executive Officer of the American College of Healthcare Executives. This is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. Alongside this role, she serves on the board of the Institute for Diversity in Health Management.

In November 2015, Ms Bowen was nominated by the American Hospital Association, which is an IHF Full Member, to become their representative on the IHF Governing Council. After a successful mandate, Ms Bowen was elected as IHF President Designate in 2019, became IHF President in November 2021 and started her mandate as IHF Past-President in October 2023.

Ms Bowen is board certified in healthcare management and a Fellow of both ACHE and the American Society of Association Executives. Additionally, she is a Baldrige Executive Fellow and a Certified Association Executive.

An experienced and dedicated healthcare industry leader, Ms Bowen was recognized by Modern Healthcare as one of the Top 100 Most Influential People in Healthcare and one of the Top 25 Women in Healthcare.

Deborah J. Bowen, FACHE, CAE

Mr Marco Saavedra Bravo

Continuous Improvement Manager, Hospital Sírio-Libanês, Brazil

Marco is an Industrial Engineer and has a Postgraduate in Operations Management from the Valparaíso University in Chile, and an MBA in Health Management from the University of São Paulo in Brazil. He is a Black Belt in Lean Six Sigma and an Alumni of the Caribbean Climate and Health Responder Programme of the Pan-American Health Organization (PAHO) and the Columbia Mailman School of Public Health. He is also an Ambassador for the Young Executive Leaders (YEL) Programme 2024 of the International Hospital Federation (IHF) and a Fellow of the Brazilian Hospital Federation (FBH) and the Brazilian College of Healthcare Executives (CBEXs).

Marco’s expertise in continuous improvement and lean practices has led to significant improvements in operational efficiency and patient care at Hospital Sirio-Libanês. He is passionate as well about promoting sustainability in healthcare, recognizing the importance of reducing waste, and implementing environmentally friendly practices. He is just finishing the second edition of the “Caribbean Climate and Health Responder” Programme from PAHO and the Columbia Mailman School of Public Health.

In his role as a Faculty Member at the Fundação Dom Cabral and the Geneva Sustainability Centre, Marco shares his knowledge and experience with future healthcare leaders – inspiring them to drive positive change in their organizations. His dedication to spreading the Kaizen culture and Lean Thinking principles will undoubtedly have a lasting impact on the healthcare industry in Latin America.

Overall, Marco Saavedra Bravo’s commitment to continuous improvement, sustainability, and excellence in healthcare management make him a valuable asset to the healthcare industry. His innovative approach and dedication to driving positive and sustainable changes are truly commendable.

Mrs Perrine Cainne

Human Resources Director, Centre Hospitalier Universitaire de Bordeaux, France

Perrine Cainne was raised in France and is 37 years old. During her studies in Political Sciences, she discovered the healthcare system and decided that it was the field where she felt she would be most useful. She engaged herself into volunteering and she passed an exam to become a Public Hospital Director.

She worked in three different hospitals (Albi, Arcachon, Bordeaux) and explored a lot of different missions: from finances to human resources, going through logistics, strategy, and sustainable development.

In 2020, she participated in an intensive training program and became a professional coach. This program was a great opportunity that helped change her mindset and give her new tools.

In 2023, she created her business – in addition to her work as the Human Resources Director in the Bordeaux University Hospital – to develop her impact. She is now leading national and international missions to help people and organizations to improve and transform themselves.

Dr Mirocles Campos Véras Neto

President, Confederação das Santas Casas e Hospitais Filantrópicos, Brazil

Dr Mirocles is a renowned professional in the area of ​​administration and health, with vast experience and significant contributions throughout his career. He graduated in Administration from Faculdade Piauiense FAP and specialized in Hospital Administration from Faculdade São Camilo.

His career includes prominent positions, such as President of the Confederation of Santas Casas de Misericórdias, Hospitals and Philanthropic Entities (CMB), President of the Society for the Protection of Maternity and Childhood of Parnaíba (SPMIP) and President of the Federation of Santas Casas de Misericórdia and Philanthropic Entities of the State of Piauí (FEMIPI).

Furthermore, he held important political positions, such as Secretary of Health of the State of Piauí, Vice Mayor, and State Deputy. His work encompasses both public and private management – demonstrating a solid commitment to improving health services and community development.

Mrs Julie Cerese

SVP, Vizient, USA

Julie Cerese leads performance management and national networks. In this role, she oversees quality, safety, and clinical leadership programs as well as technical sales and solution delivery and also data science and member insights.

Prior to this, Cerese led the University Health System Consortium’s extensive performance improvement products and services. She oversaw its Intelligence™ suite of performance improvement platforms, comprehensive databases, informatics, analytics, quality research and nursing leadership activities. Cerese also provided direction for the Quality and Accountability Study, which was the basis for the nationally recognized Bernard A. Birnbaum, MD, Quality Leadership Award, presented by Vizient to the top-performing academic medical centers each year.

Cerese’s substantial knowledge of clinical quality improvement was supplemented by her role as director of quality and infection control at Chicago’s Northwestern Memorial Hospital where she leveraged her clinical quality improvement experience. Prior to that, she served as senior director of University Health System Consortium’s clinical process improvement area.

Cerese holds a doctorate in interprofessional education along with a master’s degree and bachelor’s degree in nursing from the Loyola University Chicago Niehoff School of Nursing. In addition, she is the author of many journal articles on quality, performance improvement and clinical topics.

Dr Arthur Chioro

President, Brazilian Hospital Services Company - EBSERH, Brazil

Dr Arthur Chioro is a Physician with a Doctor of Science degree and a Professor of Public Health at the Federal University of São Paulo. He is also Brazil’s Former Ministry of Health during the years of 2014 to 2015.

Mr See-to Chui

Senior Nursing Officer, Hospital Authority, Hong Kong

Chui See-to is a Senior Nursing Officer in the Central Nursing Division of Prince of Wales Hospital of the Hong Kong Hospital Authority.

He completed the training as Registered Nurse in 1985 and attained his Bachelor and Master’s Degree in 1993 and 2010 respectively. He received the Fellow of Hong Kong College of Surgical Nursing in 2012. From 2009 to 2023, he worked as the Surgical Department Operations Manager of Prince of Wales Hospital with 370 surgical beds, High Dependency Unit, Endoscopy Centre, and Lithotripsy and Uro-investigation Centre.

He has received numerous bright achievement awards for his contribution to the nursing profession by promoting safe practice, quality improvement, and nursing information technology program – especially implementing the first clinical dashboard in Hospital Authority Endoscopy Centre in 2021. He was awarded the Outstanding Staff of Hong Kong Hospital Authority Head Office (HAHO) in 2022. He was hailed as one of the Asian Heroes by Time Magazine during the SARS crisis in 2003.

Currently, he is the Senior Nursing Officer taking up the role of Chairman in the Nursing Information Technology (IT) Development among seven hospitals of the New Territories East Cluster (NTEC) – Hospital Authority. Under his leadership and close collaboration with HAHO and Cluster IT, different IT projects have been smoothly implemented in the whole cluster, including the cluster-wide implementation of command centre, eVital, smart panel, and smart workplace. He also provides coaching and training to NTEC nursing staff on different IT initiatives.

Prof. J. Antônio Cirino

Director of Education and Development, Associação de Gestão, Inovação e Resultados em Saúde - AGIR, Brazil

Prof. J. Antônio Cirino is a communicologist, quality manager, professor, and health researcher. He holds a Master’s, PhD and Post-doctorate in Communication from the Universitat de Barcelona in Spain. Currently, he serves as the Director of Education and Development at Agir in Brazil and as a Guest Researcher at CITEI – Center for Research in Technologies and Intermediate Studies in the field of Communication and Health at the University of Maia in Portugal.

Prof. J. Antônio is the Co-Chair on the Steering Committee of the Young Executive Leaders (YEL) programme and member of International Hospital Federation (IHF) YEL Alumni. He is also a member of the Center for Studies in Communication, History, and Health (NECHS-UFRJ/Fiocruz), a Specialist in Project Management, and has a Black Belt in Lean Six Sigma.

He is the Author of the book entitled “Management of Hospital Communication”, the Scientific Coordinator of the Hospital Manager’s Manual of the Brazilian Hospital Federation (FBH) – 1st, 2nd, 3rd and 4th Volumes, and the Organizer of the work entitled “Health Services Accreditation Strategies”. Additionally, he is the Assistant Editor of the Electronic Journal of Communication, Information, and Innovation in Health (Reciis/Fiocruz).

Mrs Jean Courtney

EVP and COO, The Joint Commission, USA

Jean Courtney currently serves as the Executive Vice President and Chief Operating Officer for The Joint Commission Enterprise. In this role, she is responsible for coordinating strategic initiatives and operating activities, overseeing Joint Commission Resources (JCR) and Joint Commission International (JCI) product and service delivery, and directing business development and marketing for The Joint Commission enterprise.

Previously, Mrs Courtney served as the Interim President, Chief Executive Officer, and Chief Operating Officer for the Joint Commission Resources and Joint Commission International. JCR and JCI are not-for-profit organizations working to improve health care quality and patient safety in over 70 countries around the world. JCI is leading healthcare improvement worldwide through its work with The Joint Commission – through development of international standards for quality and safety and international patient safety goals, and by offering domestic and international consulting, international accreditation, education, publications, Continuous Service Readiness®, and software.

Mrs Courtney has more than 35 years of healthcare financial, strategic, and operational management experience. Earlier, Mrs Courtney served as the Chief of Staff and Chief Financial Officer for JCR and JCI. In addition, she has worked as a Senior Manager in the healthcare consulting practice for E&Y in Chicago, Illinois; as a Corporate Finance Projects Manager and Senior Internal Auditor for Henry Ford Health System in Detroit, Michigan; and as a Staff Accountant for Pannell Kerr Foster, Certified Public Accountants in Detroit, Michigan.

Ms Christine Cunningham

Chief Experience Improvement Officer, El Camino Health, USA

Ms Christine L. Cunningham, CPXP, MBA is currently the Chief Experience Improvement Officer at El Camino Health. In her current role, she is responsible for Patient Experience, Spiritual Care and Healing Arts, Interpreter Services, Volunteer Services, and the Call Center. Her role is to purposefully develop and implement strategies designed to promote the organization’s evolution towards a more patient/family-centered culture while maintaining focus on the team and staff experience. Christine is committed to ensuring an extraordinary human experience; this includes patients, families, caregivers, and all staff.

Prior to El Camino Health, Christine was the founding employee for the Office of Patient Experience at Stanford Children’s Health – growing the team and responsibilities during her tenure and was instrumental in the planning and visioning of the opening of the new Children’s Hospital.

In addition, Christine started her career in the medical device industry acting as Vice President of Marketing, Customer Service, and Business Development for various companies in the Bay Area.

Dr Penelope Dash

Chair, NHS North West London, UK

Penny is Chair of North West London Integrated Care System (ICS) – responsible for improving the health of ~2.5 million people, reducing inequalities in health and ensuring high quality and efficient services within a ~£6bn budget.    The ICS includes all health and care providers in the area (primary care, social care, mental health and community providers, acute hospitals) as well as local government and Universities.

Penny also works with a number of investors and digital health start-ups, is an active angel investor and is co-Chair of the Cambridge Health Network.  She sits on Advisory Boards for Brunel University Medical School, Alzheimer’s Society and the Dementia Research Institute at Imperial.   She is a member of the council of the Institute for Financial Studies (IFS), the NHS Assembly and the London Life Sciences Advisory Board.

Penny spent the last 20 years at McKinsey where she led the healthcare practice across Europe and delivered improvements in health and care in multiple countries.  She worked closely with many leading Pharma & Medical Devices companies and private equity groups.

She was Director of Strategy at the UK Department of Health (2000-2001), Vice Chairman of the King’s Fund (2006-2015) and a Non-Executive Director on the board of the Regulator of Foundation Trusts (2004-2006).

Penny originally trained as a Doctor in Cambridge and London and is a Fellow of the Royal College of Physicians of London. She has an MSc in Public Health Medicine and a MBA from Stanford Business School where she was a Fulbright Scholar.

Ms Tina Freese Decker

President and CEO, Corewell Health, USA

Known for her vision and drive, Tina Freese Decker is determined to tackle the health field’s greatest challenges. She inspires through innovation and collaboration to make health better for all.

With more than 20 years of experience, Tina influences and shapes health policy, engages in advocacy, and builds strong relationships with decision makers across Michigan and beyond.

Tina is currently the President and CEO of Corewell Health™ – a leading integrated health system that strives to provide simple, affordable, equitable and exceptional care and coverage to millions of Michigan residents. She leads more than 60,000 colleagues who are passionate about the relentless pursuit of better health for their communities.

Mr Alexander de Groot

Global Health Economics and Outcomes Research Database Manager, Intuitive, USA

Mr Alexander de Groot is the Global Health Economics and Outcomes Research Database Manager at Intuitive. He leads a team of data scientists developing tools to answer clinical and economic questions about robotic-assisted surgery using real-world data.

Before joining Intuitive in 2020, Alexander managed and analyzed data for a federally-funded United States Special Project of National Significance evaluating human immunodeficiency virus (HIV) care interventions for unstably-housed individuals living with HIV, mental illness, and substance use disorders. He also worked with the Boston Public Health Commission to implement an HIV care needs assessment for the city.

Alexander holds a Master of Public Health degree in biostatistics from Boston University.

Dr José Antonio de la Hoz-Valle

Deputy Director of Clinical Research, Fundación Santa Fe de Bogotá, Colombia

José Antonio de la Hoz-Valle, MD, MSc, is a prominent researcher and medical professional affiliated with the Fundación Santa Fe de Bogotá, where he serves as the Deputy Director of Clinical Research. In this role, he manages, promotes, and enhances research processes within the institution, ensuring the quality and integrity of clinical research.

Dr de la Hoz-Valle holds a Master of Science degree in Epidemiology and is currently pursuing a PhD in Clinical Research Management. He is also a Physician with a degree in Medicine and Surgery. Additionally, he is actively involved in the academia, serving as a Professor at both the Universidad de los Andes and the Universidad El Bosque – where he supervises graduate theses in medical and surgical specialties.

His research spans various clinical and methodological themes. Clinically, he has focused on gastroenterology, studying digestive system disorders through observational studies and clinical trials. In hematology, his work investigates blood diseases and disorders, emphasizing clinical and therapeutic aspects. He has also contributed significantly to infectious diseases research, focusing on the epidemiology, prevention, and treatment of these conditions. Methodologically, Dr de la Hoz-Valle has conducted meta-analyses, providing comprehensive conclusions on clinical interventions and outcomes. His observational studies include cohort and case-control studies, analyzing survival rates and risk factors across different populations.

His research interests include improving quality in clinical trials, managing long-stay patients, and promoting evidence-based practices in clinical research.

Dr Ishmael Dimaren

Medical Center Chief, Cotabato Regional and Medical Center, Philippines

Dr Ishmael R. Dimaren is a Medical Center Chief of the Cotabato Regional and Medical Center (CRMC) known for his remarkable leadership and dedication to the advancement of quality healthcare. He has effectively held various positions in the administrative, training, and clinical fields over the course of 25 years in the medical profession.

Dr Dimaren holds a Doctor of Medicine degree from the Far Eastern University. Further enhancing his expertise, he completed a rigorous general surgery residency at the CRMC and colorectal surgery fellowship at the Philippine General Hospital. With the aim of making a more significant contribution to healthcare systems, Dr Dimaren obtained an MBA with a specialization in Hospital Administration from the University of Visayas, Cebu.

In a seamless transition into leadership position, Dr Dimaren has played an integral part in the transformation of CRMC into a model of clinical competence and innovation. He has substantially improved the hospital’s standards by implementing patient-centered care models, state-of-the-art technologies, and extensive quality improvement programs in his capacity as the hospital’s chief.

Under Dr Dimaren’s leadership, CRMC has been recognized for its operational efficiency, patient safety, and clinical excellence. Through his strategic foresight, compassionate care, and innovative approach, he has been able to inspire his colleagues in helping improve the lives of many patients. His efforts have set new benchmarks in healthcare not just in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) and Central Mindanao, but in other areas as well.

Ms Hazel Faye Docuyanan

Chief Pharmacy Officer, Makati Medical Center, Philippines

Ms Hazel Faye Ricaforte-Docuyanan is a graduate of Bachelor of Science in Pharmacy and Master of Science in Hospital Pharmacy from the University of the Philippines. She completed Hospital Management Program from the Ateneo de Manila Graduate School of Business.

She is the recipient of the several distinguished awards such as the FAPA Ishidate Award in 2020 given by the Federation of Asian Pharmaceutical Associations, the Philippine Pharmacists Association (PPhA) Lourdes Echauz Leadership Award, the PPhA Bowl of Hygeia Award, and The Outstanding Pharmacist (TOP) Award in Hospital Pharmacy given by the Philippine Pharmacists Association. She was also awarded the Excellence in Hospital Pharmacy Practice by the Philippine Society of Hospital Pharmacists (PSHP). She is also the recipient of the PSHP Diamond award given during the Diamond Anniversary celebration of the Philippine Society of Hospital Pharmacists last February 2022.

Ms Docuyanan was the President of the Philippine Society of Hospital Pharmacists from 2014 to 2021. She led the PSHP in fulfilling the mission of upholding a patient centered practice and ensuring safety, quality pharmaceutical care. She is the Country Chair and Board of Director of the Asian Conference on Clinical Pharmacy. She is currently the Executive Vice President the Philippine Pharmacists Association and the Founding President of the Philippine Society of Pharmacist Vaccinators (PSPV).

She is currently the Assistant Vice President, Chief Pharmacy Officer, and Department Manager of the Pharmacy Services in Makati Medical Center in the Philippines.

Mr Alan Dubovsky

VP and Chief Patient Experience Officer, Cedars-Sinai, USA

Alan Dubovsky is the Vice President and Chief Patient Experience Officer for Cedars-Sinai Medical Center in Los Angeles, California. In his role, Alan is responsible for the facilitation of all patient experience strategy and operations improvements in the inpatient, ambulatory, emergency, and ancillary areas.

Alan is also responsible for Interpretation Services: providing language interpretation and translation needs to all medical center patients. In addition, Alan is responsible for Patient Advocacy: the department tasked with managing complaints and grievances, and Lobby Services: the team responsible for first impressions at all entry points of the hospital.

Alan joined Cedars-Sinai in November 2016, with 15 years focused on healthcare patient experience improvement. Prior to joining Cedars-Sinai, Alan was with Emory Healthcare in Atlanta, Georgia – where he was responsible for patient experience and physician engagement, international health, and the leadership and talent development programs.

Alan completed his undergraduate degree in Business Administration at the University of Georgia and his Executive Master in Business Administration at Emory University.

Dr Mohamed El Sahili

Chief Visionary Officer, Medland Health Services, Zambia

Born in Saida, Lebanon, Dr Mohamed El Sahili is a visionary healthcare leader and entrepreneur whose career spans continents and sectors. After studying medicine at the Lebanese University and specializing in Anesthesia and Reanimation at Beirut Arab University, he expanded his expertise in Anti-Aging Medicine in Geneva. His commitment to social issues was evident early on – as he engaged deeply with NGOs and produced “Ensan”: a musical promoting HIV/AIDS awareness.

In 2014, Dr El Sahili took a pivotal turn into the business world, becoming the CEO of Fairy Bottling Zambia and leading to its acquisition by The Coca-Cola Company. Under his leadership, Medland Hospital was established, opening its doors amidst the COVID-19 pandemic, which shifted his focus towards making healthcare more accessible and holistic.

Dr El Sahili also chaired the Lusaka Water Security Initiative, emphasizing his dedication to sustainable development. His efforts have earned him numerous accolades, including the Africa Food Industry Champion and the Waterfalls Global Award.

Currently, Dr El Sahili oversees Medland Health Services among other enterprises and pursues a Master’s in Sustainable Humanitarian Action. He spearheads the Vision 853 initiative, targeting critical areas such as empowerment, environmental management, and health. Through his Care and Aim Network for Humanity, he champions a sustainable and inclusive approach to global healthcare, striving for a healthier future for all.

Dr Ibrahim ElLakany

Chief Quality Officer, Saudi German Hospital, Egypt

Dr Ibrahim El Lakany is a healthcare quality expert with over 20 years of experience in healthcare. He is currently holding the position of Chief Quality Officer in Saudi German Hospital (SGH) – Egypt.

With wide experience in healthcare quality as well as administration, Dr El Lakany held previous positions as Quality Director in Saudi German Hospital – Aseer, and Acting Quality and Patient Safety Manager in Saudi German Hospital – Al Madinah.

During his career, Ibrahim achieved many national and international accreditation and re-accreditation over 18 years in the field – including Joint Commission International (JCI), Canadian Qmentum International, General Authority Healthcare Accreditation and Regulation, and TEMOS (Medical Tourism) Certification ISO 22000/2018 in food safety. In addition, he led many administrative projects including the Civil Defense License renewal in SGH – Aseer in July 2016 and the creation and supervision of new units in SGH – Aseer including a new ER, new ICU, new CCU and CATHLAB, new PICU, and new dialysis units.

Ibrahim was selected by the National Association of Healthcare Quality (NAHQ) as a Poster Presenter for the 38 NAHQ annual conference (Triple Crown of Quality) which was conducted in Louisville, KY, USA from 6 – 9 October 2013.

Ibrahim was a speaker in many symposiums conducted in infection control and quality improvement in SGH – Aseer, SGH – Jeddah, and SGH – Cairo. He was also a speaker in the IHF World Hospital Congress 2023 conducted in Lisbon about value-based healthcare. His project of establishing an integrated quality management model (holistic approach) has been awarded an “honourable award” in the IHF World Hospital Congress in Dubai last 2022.

Dr Amir ElTelwany

Executive Director and CEO,
Egypt Healthcare Authority, Egypt

Dr Amir ElTelwany is the pioneering Chief Executive Director (CEO) of the Egypt Healthcare Authority (EHA), blazing a trail as the first individual to hold this esteemed position since its inception in 2019. With an illustrious career path, Dr ElTelwany previously served as the Deputy Director of the Universal Health Insurance Project and distinguished himself as the Project Manager of the Japanese-Egyptian Quality Improvement Project within Egyptian hospitals. His leadership journey encompasses vital roles within Ministry of Health hospitals, where he showcased exemplary vision and unwavering dedication.

In recognition of his exceptional contributions to public service, Dr ElTelwany was bestowed with the prestigious Egypt Award for Government Excellence in its third edition in 2022 – earning accolades as the “Best Sector Head” among recipients of individual excellence awards. His academic endeavors underscore a commitment to excellence: holding a Master’s Degree in Clinical Operations from Harvard University, augmented by the Egyptian Fellowship in Health Facilities Management. Additionally, he possesses a Master’s Degree in Diagnostic Radiology and is currently pursuing a Doctor of Medicine (MD) in Interventional Diagnostic Radiology.

Under Dr ElTelwany’s visionary stewardship, the EHA has experienced unprecedented progress across all facets of the healthcare sector. Harnessing state-of-the-art technological advancements and implementing robust clinical governance systems, he and his team have spearheaded a paradigm shift in healthcare delivery, ensuring the provision of exemplary services. Driven by an unyielding pursuit of excellence, he has led initiatives to optimize operational efficiency, ensure financial sustainability, and institute a comprehensive revenue cycle management system within EHA.

Dr Ahmed El-Sobky

Chairman, Egypt Healthcare Authority, Egypt

Dr Ahmed El-Sobky is the Chairman of the Egypt Healthcare Authority since 2020. In this capacity, he has spearheaded transformative initiatives aimed at enhancing healthcare services and accessibility in Egypt.

He also serves as a Member of the UHC 2030 Steering Committee, contributing his expertise to global efforts in advancing universal health coverage, and is the General Supervisor of two pivotal projects at the Ministry of Health and Population (MOHP): the Hayah Karima Project and the Universal Health Insurance Project – both positions he has held since October 6, 2019. Dr El-Sobky previously served as the Deputy Minister of Health and Population for Monitoring and Follow-up Affairs from June 2018 to May 2023.

His educational background includes a PhD in Diagnostic Radiology from Menoufia University, a Master of Science in Clinical Service Operations from the Harvard Medical School earned in May 2023, an Executive Diploma in Public-Private Partnership in Healthcare from the Frankfurt School of Finance and Management earned in May 2023, a Master’s degree in Public Policy with a specialized focus on Global Health Issues from The American University in Cairo, and an MBA in Business Administration and Management from ESLSCA University.

Dr El-Sobky joined the IHF Governing Council in October 2023.

Dr Carsten Engel

CEO, The International Society for Quality in Health Care (ISQua), Ireland

Carsten obtained a MSc in Physics and Chemistry and a MD from the University of Copenhagen, and subsequently earned a Board Certification in Anaesthesiology.

In 2006, after a hospital career of 22 years including a period as the Chief Medical Officer, he joined The Danish Institute for Quality and Accreditation in Healthcare (IKAS). In 2010, he was appointed the Deputy Chief Executive in IKAS where he was a member of the team that developed, implemented, and managed the national Danish accreditation programme. In 2021, he joined The International Society for Quality in Health Care (ISQua) and ISQua EEA as the Chief Executive Officer.

He has been a member of ISQua’s Accreditation Council since 2010 to 2021, a member of the ISQua Academy of Quality and Safety in Health Care since 2019, the Deputy Chair since 2016, and ISQua Expert since 2013. He has contributed to the development of ISQua’s International Accreditation Programme.

Carsten has also published and presented on accreditation-related topics.

Dr Emad Estemalik

Chair for International Business Development, Cleveland Clinic, USA

Emad Estemalik MD, MBA is the Chair for International Business Development at Cleveland Clinic’s International Operations, Section Head for Headache and Facial Pain at Cleveland Clinic’s Neurological Institute, and Assistant Professor of Neurology at the Lerner School of Medicine of Case Western Reserve University.

Dr Estemalik completed his residency at the Cleveland Clinic in 2012. He also completed a one year fellowship in Headache Medicine following his residency. He received his MD from the Ain – Shams Medical School in Cairo, Egypt in 2005. He is also a graduate of the Weatherhead School of Management at Case Western Reserve University from which he holds an MBA degree.

Dr Estemalik leads the efforts of expanding the Cleveland Clinic’s global outreach to enhance the clinic’s international presence, direct its international resources towards building quality relationships with global healthcare institutions, and identify strategic market opportunities to direct investment strategies.

Dr Estemalik also serves on the Leadership Committee of the Cleveland Clinic’s Neurological Institute. His role includes executing the Cleveland Clinic’s vision and help achieve a high – performing institute while integrating education, research, and medical innovation. His focus is to enhance the capabilities of medical informatics while directing the institute’s programmatic domestic and international growth and further enhance the development of service lines that better serve patients.

Prof. Dr Jaroslaw J. Fedorowski

President and CEO, Polish Hospital Federation, Poland

Prof. Dr Jaroslaw J. Fedorowski is the Treasurer and a member of Executive Committee of the International Hospital Federation’s Governing Council. He concurrently serves as the President and Chief Executive Officer of the Polish Hospital Federation, the President of the Polish Association of Coordinated Healthcare, the Chairman of the Healthcare Poland Foundation, the Chairman of the Polish Association of Physician Managers, a Council Member of the Employers of Poland, and the Chief Medical Consultant for Executive Medicine in the NEO Hospital in Krakow.

Prof. Dr Fedorowski also holds the position of Governor of the European Hospital and Healthcare Federation (HOPE).

He additionally shares his expertise as a Clinical Associate Professor at the College of Medicine of the University of Vermont in Burlington, USA – as he is an Internationally Board-Certified Physician in Cardiology and Internal Medicine and he managed care with clinical experience in Poland, USA, UK, and Switzerland.

Outside of his vast experience on healthcare, Prof. Dr Fedorowski enjoys his time as a musician in Kardioband R&B group playing the drums, a yacht master, and an instructor of sailing.

Mr Carlos Varela Ferro

COO, Fundació Aspace Catalunya; La Unió Catalana d’Hospitals, Spain

Mr. Carlos Varela Ferro is an executive with a rich academic background spanning various domains, including a Master’s Degree in Healthcare Organizations Management by ESADE, a Master’s Degree in eHealth, Innovation, and Digital Transformation, as well as an MBA in Sport Management. He is a Physiotherapist and a Specialist in Pediatrics, Aquatic Therapy and, Assistive Technology. Additionally, he is a Certified Specialist Sports Technician in Paralympic sports accredited by FEDPC.
Professionally, Carlos has dedicated over 18 years to Fundació Aspace Catalunya – now as the Chief Operating Officer. Furthermore, he is the founder and CEO of a Healthcare Management software startup and a member of the International Committee, Innovation Committee, and Social Services Committee of La Unio, Catalan Hospital Health & Social Services Association.
His previous roles include being the Neurorehabilitation Director at Aspace and the Head Coach for Paralympic sports at FEDPC, participating in the London 2012 – Rio 2016 Paralympic Games. Additionally, he has served as an Event Director for numerous European and World Championships in Paralympic sports accredited by BISFed and IFCPF.
Passionate about healthcare quality, he actively engages in complex projects and leads the implementation of integrated care models that prioritize both social and healthcare perspectives. Carlos has the mission in threefold: ensuring solvency through continuous improvement in efficiency and healthcare quality, fostering an integrated social-healthcare model and, driving transformation by harmonizing processes to enhance continuity of care. He believes these efforts aim to empower individuals and enrich their care experiences.
As an advocate of innovation, he firmly believes in the power of creativity to revolutionize conventional practices and foster meaningful progress.

Prof. Dr Uli Fischer

Head of the Department of Clinical Nursing Research and Quality Management, Ludwig Maximilian University Hospital of Munich, Germany

Uli Fischer is a Professor of Applied Nursing Science at the Catholic University of Munich and is also the Head of the Department of Clinical Nursing Research and Quality Management at the Ludwig Maximilian University Hospital of Munich in Germany.

His research interest and scientific focus is on clinical nursing science, especially in the areas of application of new technologies in nursing, patient-related outcomes and nursing-related quality indicators. He is the Principal Investigator and Project Leader of several (third-party funded) national and international research consortia, author of many (peer-reviewed) publications, and teacher of relevant university courses on the application of technology in nursing.

Mr Fischer is a Registered Nurse and full-qualified Paramedic; he holds a Doctorate in Statistics and Epidemiology.

Mrs Esther Franquet Barnils

Nurse Director, Fundació Puigvert, Spain

Mrs Esther Franquet Barnils, MA was born on May 15th, 1977 in Caldes de Montbui, the youngest of two sisters. She studied Nursing at the Faculty of Hospital de la Santa Creu i Sant Pau (HSCSP) of the University Autonoma de Barcelona (UAB). Her professional career at the healthcare level has developed in the areas of the operating room, postoperative period, and out-of-hospital emergencies, at which time she has completed two university Master’s degrees, one in Anesthesia and Resuscitation and the other in Out-of-Hospital Emergencies.

She worked at HSCSP, Fundació Puigvert, Real Automobil Club de Catalunya (RACC), and Paris 92 SA. Fundació Puigvert is where she has developed her professional career as a Manager. In 2008, she accepted the position of Nursing Supervisor in the Hospital and Emergency Unit, where I discovered her true passion in management. In 2010, she accepted the position of Deputy to the Nursing Directorate. Lastly, in 2011, she held the position of Nursing Director until today.

In this field, she has developed three Master’s degrees in Management: two in Nursing Management and one in Hospital Management. She is well on her way to starting her PhD.

Mr Matthieu Girier

Chief Human Resources Officer, Centre Hospitalier Universitaire de Bordeaux, France

Director of Human Resources (HR) for the past ten years, Matthieu Girier operated in four different public hospitals of various sizes: from 700 to 14,000 employees in three different regions of France.

In his current position, he particularly developed initiatives dealing with workforce attraction and loyalty, increasing of well-being at work, and reinforcing ties between the clinical units and the surrounding schools of health. His expertise in this field of study brought him to preside the French Association for Human Resources in Health – gathering more than a hundred of HR specialists.

Dr Henrique de Alencar Gomes

Process Office Administration Manager, Hospital das Clínicas da Universidade Federal de Minas Gerais, Brazil

Dr Henrique de Alencar Gomes holds a Bachelor’s degree in Physiotherapy from the Federal University of Minas Gerais (UFMG), obtained in 2008. He furthered his academic journey at UFMG, earning both a Master’s and a PhD in Rehabilitation Sciences between 2009 and 2015. In addition to that, he completed a Postgraduate program in “Accreditation: Quality in Health Services” from the Faculty of Medical Sciences of Minas Gerais from 2012 to 2014 and another in Health Management from the Oswaldo Cruz Foundation in 2016 to 2017.

His professional career began at the Hospital Cristiano Machado within the Urgency and Emergency Complex of the Minas Gerais State Hospital Foundation (FHEMIG), where he served as a Physiotherapist from 2011 to 2013, an Assistance Manager from 2013 to 2015, and an Administrative Manager from 2015 to 2016.

Since 2016, he has been an Administrative Analyst in Hospital Management at the Hospital das Clínicas of the Federal University of Minas Gerais (HC-UFMG)/Brazilian Hospital Services Company (EBSERH).

Dr Henrique has held several leadership roles at HC-UFMG/EBSERH. He was the Head of the Supply Sector from 2018 to 2019, and Administrative Analyst and Head of the Multi-professional Unit from 2019 to 2023. Currently, he serves as the Coordinator of the Process Office since 2022, and the Head of the Risk Management and Internal Controls Unit since 2023.

His extensive experience in healthcare management and accreditation underscores his commitment to improving healthcare quality and operational efficiency.

Dr Richard Greenhill

Chief Transformation Officer, Quality Insights, USA

Rich Greenhill serves as the Chief Transformation Officer (CTO) at Quality Insights to spearhead transformative initiatives focused on efficiency, productivity, and competitiveness. His career spans more than 30 years with deep experience across the continuum.  Dr. Greenhill was elected to life-long membership in the prestigious International Academy for Quality and Safety (IAQS) – highlighting his expertise and work in healthcare quality and patient safety. He is American College of Healthcare Executives National Faculty, board certified in healthcare management and Fellow of the American College of Healthcare Executives (FACHE).

Dr Sai Praveen Haranath

Senior Pulmonologist and Intensivist, Apollo Hospitals; SVP for Medical and Strategy, Apollo Health Axis, India

Dr Sai Praveen Haranath is an American Board certified Senior Consultant Pulmonologist and Critical Care Specialist at Apollo Hospitals in Jubilee Hills, Hyderabad, India. He also serves as the Medical Director of Apollo eACCESS TeleICU Service – a pioneering initiative in telemedicine providing critical care expertise remotely across various healthcare settings.

In addition to his clinical roles, Dr Haranath is an Adjunct Professor in Pulmonary and Critical Care Medicine at Apollo Hospitals Educational and Research Foundation (AHERF). He is the Clinic Director of Apollo LAM Clinic, which is part of the LAM Foundation International Clinic Network, specializing in the treatment and research of lymphangioleiomyomatosis (LAM).

Dr Haranath is an active member of several prestigious organizations including leading the Steering Committee of the Telehealth Special Interest Group (SIG) at the International Hospital Federation (IHF) in Geneva, Switzerland, and serves on the Steering Committee for the IHF Innovation Hub. Additionally, he is on the editorial board of the International Journal of Digital Health, contributing to the advancement of digital health practices globally.

His contributions to the field are recognized internationally, including his past roles in various leadership positions at the American College of Chest Physicians (ACCP). Dr Haranath’s work extends beyond clinical practice and academia as a member of the Speaker Bureau for The Outstanding Speakers Bureau (TOSB) and been a TEDx speaker on the impact of technology in saving lives. He has comprehensive experience and leadership in pulmonary and critical care medicine, coupled with his dedication to innovation in telehealth.

Mr Joseph Hazel

CEO, Elegancia Healthcare, Qatar

Joe is a seasoned leader in the healthcare industry, with 30 years of C-suite experience across various geographical areas, including Africa, Europe, the UK, and the Middle East. Mr Hazel joined Elegancia Healthcare to lead and grow the portfolio in Qatar and across the region. Previously, he spent nearly 7 years at Mediclinic Middle East as the Chief Operating Officer for the Abu Dhabi Emirate.

Mr Hazel recently completed his MSc in Healthcare Economics, Policy, and Management (London School of Economics), and holds an MBA and Diploma in Management (Open University); certificates in Managing Healthcare Delivery and Strategy Execution (Harvard Business School); and completed director training (Institute of Directors) and leadership training (Officer British Army, Sandhurst).

Elegancia Healthcare is dedicated to developing and operating healthcare facilities that deliver exceptional patient care through international standards, world-class medical expertise, and cutting-edge technologies. We aim to form robust healthcare ecosystems that drive economic prosperity and improve community well-being. By adopting international standards and adhering to the best clinical practices, we ensure the highest quality of medical care – while our commitment to innovation guarantees we stay at the forefront of medical advancements, providing the best possible care to our patients.

A subsidiary of Estithmar Holding, Elegancia Healthcare currently manages and develops a substantial healthcare portfolio that includes 10 Hospitals and Medical Centres operating in three countries, with many new build and operating projects coming. Through strategic public-private partnerships in the region, Elegancia Healthcare contributes to shaping the future of local health systems.

Mr Russell Hill

COO for Pharmacy Services, Icon Group, Australia

Russell brings a wealth of experience and deep understanding of the pharmacy industry to his role – leading all aspects of the Group’s hospital pharmacy and retail operations with a strong focus on clinical excellence.

He has worked in senior pharmacy management across both public and private sectors in Australia and the United Kingdom and is a former Board Director of the Pharmaceutical Society of Australia (PSA) and has held the position of Chair of the Society of Hospital Pharmacists of Australia (SHPA) Leadership and Management Committee for four years. He holds a Bachelor of Pharmacy and postgraduate Clinical Pharmacy and Management (MBA) qualifications from Curtin University and the Nottingham University Business School respectively. He has also held numerous roles during his tenure at Icon including Director of Pharmacy Practice Unit, General Manager for Pharmacy Services in Western Australia, and State Manager for Icon’s Cancer Services in Western Australia and South Australia. His extensive experience across both cancer care and pharmacy enables a comprehensive approach to operations and a focus on multidisciplinary clinical quality and expertise.

Russell is an engaged and hands-on leader keen to develop and deliver extended roles for pharmacy team members across Icon Group and ensure the division meet their strategic goals. For Russell, a focus on operational excellence across all levels of the business is key to a supportive workforce, and most importantly, the delivery of exceptional pharmacy services for patients and communities.

Mrs Emmanuelle Hoche

Patient Experience Project Manager, Unicancer, France

Mrs Emmanuelle Hoche holds a Master’s degree in International Business and also in Clinical Psychology and Psychopathology. She is the Founder and Director of HOCHE & Associés – a human resources consulting firm for 15 years.

After a breast cancer, Emmanuelle has oriented her career towards the Patient Experience in Oncology. Now a former patient and a former caregiver, she works mainly as the Patient Experience Project Manager at UNICANCER in Paris and at Henri Becquerel Cancer Center in Rouen.

Prof. Dr Holger Holthusen

Medical Director, Universitätsklinikum Knappschaftskrankenhaus Bochum; Knappschaft Kliniken, Germany

Prof. Dr Holger Holthusen studied Theoretical Physics in 1980-1982, studied Human Medicine at Heinrich Heine University Düsseldorf in 1982-1988, and had his doctorate in 1992.

He became a Specialist in Anesthesiology at the University Hospital of Düsseldorf (UKD) and won the research prize of the German Society for Anaesthesiology in the same year of 1997. He focused on habilitation and published “On the functional relationships between endothelium, venous pain, and perivenous edema” in 1998. During the period 1998-2004, Prof. Dr Holger Holthusen was a Senior Physician in Anesthesiology at UKD.

In 1999, he received the Edens Prize from the Heinrich Heine University Düsseldorf. Then in 2004, he had his associate professorship at the University Hospital Düsseldorf. In the succeeding decade, Prof. Dr Holger Holthusen was the Chief Physician for Anesthesia in Paracelsus Clinic Marl from from 2004-2014.

For the next years of 2014-2019, he has become the full-time Medical Director of Klinikum Vest GmbH. Following this, he was the Medical Director of Knappschaft Klinken GmbH in 2019-2022. Currently, he has been serving as the Medical Director of Knappschaft Kliniken GmbH since 2022 and the Medical Director of the University Hospital Knappschaftsklinikum Bochum GmbH since 2024.

Dr Mubaraka Ibrahim

Chief Information Officer, Emirates Health Services, UAE

Her Excellency Mubaraka Ibrahim is the Acting Chief Information Officer of Emirates Health Services (EHS) and a passionate technology enthusiast that has spearheaded their digital transformation journey. She played a crucial role in the Riayati “Electronic Unified Medical Record” Committee for securing pharmaceutical supply chains that uphold post-pandemic resiliency. As a seasoned healthcare IT leader with over 30 years of experience, she has a proven track record of leading government entities through complex changes, implementing innovative solutions, and improving patient care.

Since her appointment as Acting CIO at EHS, Mubaraka has emerged as an architect in achieving impeccable achievements in sustainability goals aligned with the UAE’s net zero initiative. Mubaraka is an ardent advocate for emerging technologies to improve healthcare. She offered a pragmatic approach towards implementing digital health technology, optimizing healthcare facility operations, reevaluating care pathways, and investing in advanced data analytics.

Among the first members of HIMSS in the region, she achieved the Healthcare IT Leader Hall of Fame Award of HIMSS Middle East. Being a distinguished graduate of the UAE Government Leaders Program, Mubaraka is currently a highly anticipated member of the UAE Government’s Next 50. By setting the tone for other women and other professionals in the region, she is an inspiring leader blazing a trail for others to follow.

In her pursuit of addressing and adhering to sustainability in UAE healthcare, Mubaraka has proven to be an invaluable asset to the industry and has taken a leading role in utilizing technology to improve the quality of patient care.

Ms Barbara Walczyk Joers

President and CEO, Gillette Children’s Specialty Healthcare, USA

Barbara Walczyk Joers has served as President and Chief Executive Officer at Gillette Children’s Specialty Healthcare in Minnesota, USA since 2013. As the United States’ first publicly funded hospital dedicated to serving children who have disabilities, Gillette Children’s today is an independent organization that provides subspecialized care to children who have complex, rare or traumatic conditions affecting the performance of an individual’s musculoskeletal and neurological systems.

With more than thirty years of healthcare experience, Ms Joers has a focus on strategic performance and organizational change management as well as health policy and advocacy. She has served in leadership roles in a variety of paediatric and adult healthcare settings, including academic healthcare centres, community health systems and independent children’s hospitals. Earlier in her career she also served at a professional services firm.

A recognized thought leader in healthcare, Ms Joers has been recognized as a transformative healthcare leader, one who appreciates and enjoys the complexities of navigating an ever-changing health care environment, while working to assure individuals’ health and well-being are the focus.

Ms Joers currently serves as the Chair of the Board of Trustees of Children’s Miracle Network Hospitals. She is also an active participant in other organizations including Health Evolution, Medical Alley, the International Hospital Federation, and the Minnesota Rare Disease Advisory Council.

Ms Joers studied acute care hospital administration at Marymount University (VA) and holds a Master’s in Health Services Management and Policy from George Washington University (W-DC).

Mr Paul King

President and CEO, Lucile Packard Children's Hospital Stanford, USA

Paul King is the President and CEO of Stanford Medicine Children’s Health, and the Lucile Packard Children’s Hospital Stanford which is among the top ranked children’s hospitals in the United States. He leads this $2.6B 6,500 staff-member enterprise, delivering service through a network of more than 150 sites located throughout the nine county Northern California San Francisco Bay area.  As a globally-recognized research institution, Stanford is known for its innovation and contributions to science and humankind. Mr King’s nearly 40 years in healthcare leadership includes service on executive teams at the University of Michigan, Children’s Hospital Los Angeles, Mayo Clinic, and other leading physician practices across the country.

He currently serves on a number of not-for-profit, association or trade, charitable and start-up boards. He serves as the Vice Chair of the Martin Luther King Community Hospital Board in Los Angeles in addition to chairing its Audit Committee. He recently completed service as Board Chair, and then Past Chair of the US National Children’s Hospital Association. He serves on the Federal Reserve Bank of San Francisco Economic Advisory Council; Silicon Valley Leadership Group; and on the board of a start-up autism treatment company.

Paul received a Bachelor of Science degree in Business Administration and Economics from the University of Nebraska – Lincoln, and a Master of Science degree in Healthcare Administration from the University of Iowa – Iowa City.

Dr Philip Klassen

VP for Medical Affairs and Research, Ontario Shores Centre for Mental Health Sciences, Canada

Dr Philip Klassen is the Vice-President for Medical Affairs and Research at the Ontario Shores Centre for Mental Health Sciences and an Assistant Professor in the Departments of Psychiatry and Medicine at the University of Toronto. He is a practicing Forensic Psychiatrist and works in the Traumatic Stress Clinic also at Ontario Shores.

Academically, Dr Klassen has written and presented on clinical and quality-related topics and topics in forensic psychiatry. He remains an active teacher at the undergraduate and graduate levels and has a special interest in global mental health and has led the creation of the first mental health and diversion court in Africa.

Dr Michael Chi Cheung Lau

Associate Consultant, Tuen Mun Hospital, Hong Kong

Dr Michael Chi Cheung Lau graduated in 2003 with a Bachelor of Surgery and Medicine (MbChB) from the Chinese University of Hong Kong and  is a Specialist in Geriatric Medicine (FHKCP).

Dr Lau has been working in the specialty of Geriatric Medicine for twenty years while simultaneously pursuing his special interest in Medical-Social Collaboration. He contributed in a collaboration project between a public hospital and a community welfare partner in Hong Kong.

Dr Ligia Patricia Laverde

Internal Medicine Physician, Hospital Universitario Fundación Santa Fe de Bogotá, Colombia

Dr Ligia Laverde is an Internal Medicine Doctor in Bogotá, Colombia. She holds a Specialization in Epidemiology and has been a Professor at the Faculty of Medicine of the University of Los Andes. Dr Laverde has worked at the Fundación Santa Fe de Bogotá, serving as the Head of the Discharge Group and Deputy Director of Hospital Flow. She is the creator and instructor of the Diploma program in Transitional Care at the Fundación Santa Fe de Bogotá. She is currently pursuing a subspecialty in Endocrinology.

Dr Laverde has received several recognition – including the Humanism in Professional Practice Award and an Honorary Mention for Humanism in Professional Practice from the Hospital Universitario Fundación Santa Fe de Bogotá.

Dr Modesty Leaño

Chair of the Department of Pathology and Laboratories, Mariano Marcos Memorial Hospital and Medical Center, Philippines

Dr Modesty A. Leaño is a distinguished medical professional – highly regarded for her expertise in anatomic and clinical pathology. She is a Fellow of the Philippine Society of Pathologists Incorporated and currently serves as the Head of the Department of Pathology and Laboratories at Mariano Marcos Memorial Hospital and Medical Center (MMMHMC). In addition to her medical qualifications, Dr Leaño holds a Master’s degree in Hospital Administration, underscoring her adeptness in both clinical and administrative aspects of healthcare.

Dr Leaño’s leadership at MMMHMC is marked by her commitment to excellence in pathology and laboratory services, ensuring high standards in diagnostic accuracy and patient care. Her role involves overseeing the department’s operations, implementing innovative practices, and fostering a culture of continuous improvement.

Beyond her duties at MMMHMC, Dr Leaño is a previous member of the Board of Governors for the Philippine Society of Pathologists Inc. In this capacity, she contributes to the advancement of pathology as a field, advocating for professional development, ethical practices, and the integration of cutting-edge technologies in pathology.

Dr Leaño’s multifaceted career reflects her dedication to enhancing healthcare delivery through both her clinical expertise and her strategic administrative skills. Her contributions to pathology and hospital management have made her a respected leader in the medical community, committed to advancing the standards of healthcare in the Philippines.

Ms Francisca Leite

Director for Training, Research, and Innovation, Luz Saúde, Portugal

Francisca currently serves as the Head of Training, Research, and Innovation at Luz Saúde – a major private healthcare group in Portugal. She is also an invited Assistant Professor and a Member of the Board at the Medical School of the Portuguese Catholic University.

Previously, she held a consultancy role at McKinsey & Company. Francisca earned her PhD in Medical Engineering and Medical Physics from MIT and Harvard Medical School.

Ms Tatiane Lemes

Nurse, Associação de Gestão, Inovação e Resultados em Saúde - AGIR, Brazil

Ms Tatiane Lemes is a Nurse Specialist in Infection Management and Control. She got her specialization in Health Quality and Patient Safety from the Fundação Oswaldo Cruz (Fiocruz) and her specialization in Family Health from the Universidade Federal de Goiás (UFG).

She has a Lean Six Sigma Green Black Belt Certification by FM2S and a Lean Certification applied to IRAS by IFG. She has been a Nurse at the Health Care Related Infection Service – SCIRAS at the State Center for Rehabilitation and Readaptation Dr. Henrique Santillo – CRER for 14 years.

Dr Maria Leung

Service Director in Primary and Community Healthcare and Chief of Service in Family Medicine, New Territories East Cluster, Hospital Authority, Hong Kong

Dr Maria Leung is a family medicine specialist. Currently, she is the Chief of Service in the Department of Family Medicine as well as the Service Director in Primary and Community Healthcare in New Territories East Cluster, Hospital Authority, Hong Kong. She is also the Honorary Clinical Associate Professor of both the Chinese University of Hong Kong and the University of Hong Kong, as well as the Council Member of the Hong Kong College of Family Physicians.

Dr Leung has participated in the development of many chronic disease management programmes in the government clinics especially for patients with diabetics, hypertension, respiratory diseases, and common mental health problems. Dr Leung’s interest is on developing new service delivery models for better chronic disease management.

Recently, Dr Leung and her team has been actively exploring a new service delivery model in bringing smart technology into the service through medical social collaboration. Her team has helped to establish smart hubs in various villages to provide consultations for the chronic illness patients who live in remote areas.

Dr David Levine

SVP and Chief Medical Officer, Vizient, USA

David L. Levine, MD is the SVP and Chief Medical Officer for Vizient, Inc. He interfaces with clinical and operational C-suite leaders across major health systems across the US. He represents Vizient nationally as a thought leader on topics such as Performance Improvement, Analytics, and AI, and he oversees the direction of Vizient’s Data and Digital strategy.

Vizient provides benchmarked and risk adjusted comparative insights across quality, operations, pharmacy, spend management, and market growth that support performance improvement. The data and analytics are the foundation for numerous Software as a Service offerings where he presents insights and solutions to clients.

Dr Levine also serves as a subject matter expert for a council of chief medical and quality officers for academic medical centers. He joined Vizient in 2010 after serving as the Medical Director of the Emergency Department at John H. Stroger Jr. Hospital of Cook County in Chicago for over 7 years. Prior to the CMO role, he managed analytics across the enterprise including data operations, data insights, data science, and governance. He practiced Emergency Medicine for over 20 years and is a member of several national expert panels addressing metrics and quality including a number of CMS Technical Expert Panels.

Dr Levine earned his Medical Degree from Northwestern University’s Feinberg School of Medicine and did his Emergency Medicine Residency at Boston City Hospital where he was the Chief Resident. He has a Bachelor’s degree in Psychology from the University of Michigan.

Ms Gilvane Lolato

Operational Manager, Organização Nacional de Acreditação (ONA), Brazil

Gilvane Lolato graduated in Business Administration from UGF-RJ, with an MBA in Health Management and Infection Control from INESP-SP. She is also Specialist in Quality and Patient Safety from Universidade Nova de Lisboa, Portugal. She holds a Master in Management and Methodologies of Quality and Safety in Health Care at Instituto Avedis Donabedian, Spain.

Gilvane has worked in the areas of ​​quality management, patient safety, and accreditation for more than fifteen years – where she participated in the implementation of the health accreditation model in the national methodology in more than 20 public and private organizations.

She is a Lecturer in Quality Management, Patient Safety and Health Accreditation; a Member of the Brazilian Society for the Quality of Care and Patient Safety (SOBRASP); and the Operational Manager of the National Accreditation Organization (ONA) where she leads the Management of Certification, Education, Assessors, Quality Management, Communication, ISQua Certifications, ONA’s scientific front and Partnerships.

She took part in the ISQua Fellowship and the Coordinator and teacher of MBA, Postgraduate and Short Courses, with topics focused on Quality Management, Patient Safety and Health Accreditation.

Gilvane was also part of the coordination of the review of the “Manual for Organizations Providing Health Services – Version 2022; and of the scientific committee for ONA events, such as “Meeting of Evaluators”, “International Seminar on Patient Safety and Health Accreditation”, among others.

Prof. Ravi Prakash Mahajan

Director for Critical Care Transformation, Apollo Hospitals, India

Prof. Ravi Prakash Mahajan is the Director for Critical Care Transformation and the Director of Research and Innovation of Apollo Hospitals in India. He is also a Professor Emeritus in the Nottingham University in the UK.

He was the Past President of the Royal College of Anaesthetists, an Ex-Council Member of the Academy of Medical Royal Colleges, and Former Editor-in-Chief of the British Journal of Anaesthesia – all based in the UK. He also served as the previous Chairman of the Safety Committee of European Society of Anaesthesiology.

Mr Ho Yin “Steven” Mak

Advanced Practice Nurse, Princess Margaret Hospital, Hospital Authority, Hong Kong

Mr Mak has begun his nursing career in 2008 wherein he specialized in perioperative nursing. He is a Registered Nurse holding a Bachelor’s in Nursing and a Master of Science in Health Service Management. In 2019, he took the lead to promote screen mirroring technology, QR code application, and perioperative nursing information system informatics in Operating Theatre.

In 2020, he transitioned to the role of Advanced Practice Nurse of the Central Nursing Division at Princess Margaret Hospital (PMH). Since 2021, he has been coordinating various hospital smart projects to promote digital transformation in the Kowloon West Cluster (KWC). His notable projects include the eVital Signs and Smart Panel project, the KWC Hospital Command Centre, the Hospital Authority (HA) Ward Place, and the Robotic System which is being fully implementing in KWC. He played a crucial role in nursing informatics promulgation – including web page development, collecting clinical feedback for smart project optimization, and acting as a secretary and member in nursing informatics meetings.

He supports the PMH in discharge planning coordination for low charge bed referral to private hospitals. During the COVID-19 pandemic, he supported PMH’s Infectious Disease Bed Commander for step-down case booking to community step-down facilities. He provided technical assistance for various eBooking systems, facilitating paperless and timely case booking referrals.

To further contribute to the nursing field outside of hospital duties, he serves as a Simulation Instructor in various training programs, such as the Procedural Sedation Safety for Nurses, since 2018. He is also an Executive Committee Member in the Hong Kong Association of Occupational Health Nurses: a group aiming to promote occupational health in nursing.

Mr Nilson Malta

Hospital Automation Manager, Hospital Israelita Albert Einstein, Brazil

Mr Nilson Malta is a Pharmacist-Biochemist from the University of São Paulo. He is also a Specialist in Hospital and Healthcare Systems Administration from the São Paulo School of Business Administration at the Getulio Vargas Foundation.

Currently, Nilson teaches as a Professor of the Post-Graduation course in Clinical and Hospital Pharmacy at Hospital Israelita Albert Einstein. Additionally, he serves as a Consultant and Hospital Automation Manager at the same institution – where he has been working for the last 25 years.

He is the Healthcare Sectoral Director at GS1 Brasil and the GS1 Global Healthcare Leadership Team Member representing healthcare providers as well.

Dr Michael Maniaci

Medical Director of Consumer Digital Product in the Center for Digital Health, Mayo Clinic, USA

Michael J. Maniaci, M.D. is the Enterprise Physician Lead for the Advanced Care at Home program, the Medical Director of Consumer Digital Product in the Center for Digital Health, and the current Medical Director of Mayo Clinic Hospital in Florida.

His previous leadership positions include the Chair of the Division of Hospital Internal Medicine and the Associate Medical Director of the Mayo Clinic Multidisciplinary Simulation Center in Florida. He received his medical degree from the Saint Louis University Medical School in 2003. He completed his residency training at the Mayo Graduate School of Medicine in 2006 and then completed a one-year Chief Residency program at the Mayo Graduate School of Medicine in 2007. He currently holds the academic rank of Professor of Medicine in Mayo Clinic College of Medicine and Science.

He leads Mayo Clinic’s efforts in Hospital-at-Home care, known as Advanced Care at Home, and is seen as an expert on high-acuity virtual care delivery throughout the United States and Europe. He has helped lead hospital-at-home advocacy efforts on a national scale – speaking to multiple Congressional Senators and Representatives in Washington DC on the subject. His advocacy and educational efforts have been displayed on CNN, NPR, and the Today Show.

Mr Miguel Ángel Martínez Sánchez

Director of Environment, Health, and Safety, Fundació Sanitària Mollet, Spain

Mr Miguel Ángel Martínez Sánchez is the current Director of Environment, Health, and Safety at Fundació Sanitària Mollet (FSM). He holds a degree in Industrial Chemistry and a Bachelor’s in Environmental Sciences.

With over 19 years of experience, he specializes in implementing management systems and has a significant background as an Environmental Auditor and Consultant, and CO2 Emission Rights Verifier. Miguel is also formerly the Head of the Climate Change and Sustainability Services (CCaSS) Department at EY.

He leads the Green Hospital and Healthy Entity Projects at FSM – both receiving the Silver Award at the IHF Awards in 2021 and 2022, with additional recognition for the Green Hospital Project’s Communication at IHF Awards 2023.

Dr Layla McCay

Director of Policy, NHS Confederation, UK

Dr Layla McCay is Director of Policy at the NHS Confederation. She has a medical degree from the University of Glasgow, trained as a psychiatrist at South London and Maudsley NHS Foundation Trust, and later sat on the Trust Board. She has worked nationally at Bupa and at the Department of Health and Social Care; and internationally, including at the World Health Organisation, the World Bank, and several global NGOs.

She has held academic roles at Georgetown University, Johns Hopkins Bloomberg School of Public Health, Tokyo Medical and Dental University, Hong Kong University, London School of Hygiene and Tropical Medicine, and at TED, and she founded a think tank that established urban design for mental health in mainstream international policy.

Layla was recognized on the Outstanding 100 LGBTQ+ Executives Role Model List 2023 and appears regularly in the media such as BBC Question Time and Newsnight. She has written two books – Restorative Cities: Urban Design for Mental Health and Wellbeing (Bloomsbury, 2021) and Breaking the Rainbow Ceiling: How LGBTQ+ people can thrive and succeed at work (Bloomsbury, 2024).

Mr Christoph Daniel Mooren

Consultant to the Main Management, Knappschaft Kliniken GmbH, Germany

After graduating from high school in 2013, Christoph started training as a bank clerk in the corporate customer business of Commerzbank AG. After successful completion, he got accepted into the Bachelor’s study group with the target function of corporate customer advisor in 2015 and later on, into the Master’s study group in corporate customer business in 2018.

He holds a Bachelor’s degree with a focus on Finance from the UE Iserlohn and a Master’s degree in Management from the Ruhr-University of Bochum. In addition to studying, he also gained practical experience and bank-specific knowledge in various departments of corporate customer business.

In 2021, he started as a trainee at Knappschaft Kliniken GmbH. Due to his exemplary performance, he was granted an early departure from the trainee program to start as their Human Resources Officer. After about a year of continued employment with Knappschaft Kliniken GmbH, he has become a Consultant to the Main Management.

Dr Adelvânio Francisco Morato

President, Brazilian Hospitals Federation (FBH), Brazil

Dr Morato is in his third term at the head of the Association of Hospitals of the State of Goiás, Brazil. Alongside this role, he is also President of the Brazilian Hospital Federation (FBH), which represents more than four thousand health establishments in Brazil.

Dr Morato trained as a urologist surgeon. He later became the General Secretary of the Medical Association of the State of Goiás and is a member of the Union of Hospitals of the State of Goiás and one of the partners of the Instituto do Rim de Goiânia.

Dr Morato became a member of the IHF Governing Council in November 2020. He is also a member of the IHF Executive Committee since January 2023.

Prof. Dr Henriette Neumeyer

Vice-Chair of the Board, German Hospital Federation, Germany

Prof. Neumeyer is the Vice-Chair of the Board of the German Hospital Federation. She leads the Department of Political Affairs and Hospital Workforce and represents the German Hospital Federation in the Board of Governors of HOPE – European Hospital and Healthcare Federation.

In 2011, Prof. Neumeyer successfully completed her studies in Human Medicine with a MD at the University of Lübeck in Northern Germany, followed by a doctorate thesis. Following her initial medical focus on surgery, she decided to enter the field of hospital consulting and worked as Senior Clinical Consultant and Team Leader Operations Connected Care at Philips Market Germany, Austria, Switzerland, and as Project Manager at Lohfert & Lohfert. In parallel to this work experience, she completed an MBA degree, authoring a thesis on “Integrated Care and Medical Technology”.

Since 2019, Prof. Neumeyer has been in charge of the Master’s Program in Healthcare Management (M.Sc.) at Nordakademie.

Prof. Dr Yeuk Fan Ng

Director, Khoo Teck Puat Hospital, Singapore

Prof. Dr Ng Yeuk Fan is a Senior Consultant and Public Health Physician experienced in health systems and services planning and evaluation, healthcare corporate transformation, organization development, and change management. He has policy experiences in healthcare performance, value-based care, patient safety and quality improvement, and medical education.

He graduated with an MBBS from the Faculty of Medicine of the National University of Singapore and a Master’s in Public Health from the Harvard School of Public Health in United States. He is an accredited Public Health Medicine Specialist by the Singapore Specialist Accreditation Board and the Singapore Medical Council.

Prof. Dr Ng is currently the Director and Head of Corporate Development in Yishun Health – a member of the National Healthcare Group. As the Director, he is responsible for Value-Based Care and Services Planning, Health System and Services Evaluation, Insights and Analytics, Corporate Planning and Organization Development.

He is an Adjunct Associate Professor in the Saw Swee Hock School of Public Health, NUS, as well as the Duke-NUS Medical School Health Systems and Services Research Program. He is also a Physician Faculty and Clinical Teacher in the National Preventive Medicine Residency Programme in NUHS and the Lee Kong Chian School of Medicine. His academic and research interests include the application of systems thinking, design thinking and complexity thinking in health systems, value-based care, integrated care, population health systems, and health system transformation.

Prof. Dr Marc Noppen

CEO, Universitair Ziekenhuis Brussel, Belgium

Marc Noppen obtained an MD and PhD in Pulmonology, and practiced for more than 20 years. In 2006, he was appointed as the Chief Executive Officer of a university hospital or the Universitair Ziekenhuis (UZ) Brussel in Brussels, Belgium.

He obtained additional degrees in Farmaco-economy (U Antwerp) and in management and governance (Vlerick Business School Brussels, INSEAD Fontainebleau France). He is an Associate Professor at the Vrije Universiteit Brussel, authored 165 schientific papers, and has an h-index of 39. He is a non-executive board member in various social profit and for profit institutions and companies.

Mr Carles Oliete

Manager of the Technical Cabinet and International Relations, Catalan Hospital, Health & Social Services Association, Spain

As a political scientist and health economist, he brings extensive experience in leading transformative projects and devising innovative solutions in strategic consultancy within the healthcare sector and public management. He is recognized for his expertise in strengthening international relations, crafting comprehensive plans, and enhancing citizen participation. Carlos is results-driven and excels as a consensus facilitator to achieve strategic objectives.

Currently, he focuses on coordinating areas of knowledge and best practices linked to the strategic projects of La Unió Catalana d’Hospitals while strengthening international relations with other organizations in the sector.

Dr Vanessa Oliveira

Public Health Technician and Pharmacist, Instituto Nacional de Infectologia Evandro Chagas - INI FIOCRUZ, Brazil

Dr Vanessa Oliveira is a Pharmacist with a Master in Chemistry and a PhD in Sciences Applied to Health Products. She has been working in the hospital pharmacy for 5 years. She coordinated the pharmacy of the INI/Fiocruz Hospital Center for 3.5 years from 2020 to 2024. Today, she works in drugs acquisition.

Dr Jonathan Perlin

President and CEO, The Joint Commission Enterprise, USA

Jonathan Perlin, MD, PhD is the President and Chief Executive Officer of The Joint Commission Enterprise which includes The Joint Commission, Joint Commission Resources (JCR), Joint Commission International (JCI), and the National Quality Forum (NQF).

Previously, as President, Clinical Operations and Chief Medical Officer of HCA Healthcare, Perlin led clinicians, data scientists, and researchers in developing a learning health system model for improving care across 189 hospitals. His team’s work achieved national recognition for preventing elective pre-term deliveries, reducing maternal mortality, increasing sepsis survival, and developing public-private-academic partnerships for improving infection prevention and treating COVID-19.

Before HCA, Dr Perlin was Under Secretary for Health in the U.S. Department of Veterans Affairs (VA). He led VA to national prominence for clinical performance.

An elected member of the National Academy of Medicine (NAM), he has co-chaired initiatives on digital health, combating opioids and climate change.

He has served on numerous Boards and Commissions (including MedPAC and the CBO Panel of Health Advisors) and holds faculty appointments at Vanderbilt University as a Clinical Professor of Medicine and at Virginia Commonwealth University as an Adjunct Professor of Health Administration.

Mr Kevin Poggenpoel

Engineering Manager, Mediclinic Middle East, UAE

Kevin Poggenpoel joined the Mediclinic SA in 1990 and held positions as Technical Manager, Regional Technical Operations Manager, and General Technical Operations Managers over a thirty-one year period. His duties included hospital technical support, audits, training technicians, developing planned maintenance policies, and managing life cycle costing of all hospital infrastructure and equipment. He was responsible for employing full teams to create and implement planned maintenance systems for medical equipment as well as building related systems like HVAC, Medical Gases, etc.

In 2007, he took responsibility for the group’s 52 facilities in Southern Africa. He retired in 2021 after the COVID pandemic – only to be called back to the group’s Middle East business to drive the carbon initiative. The group has an objective to be carbon neutral by 2030. This project involves the implementation of renewable technologies like Solar and Adsorption Chillers as well as ensuring that all hospital infrastructure operates efficiently in order for the group’s carbon load to be reduced.

Before Mediclinic, Kevin held positions in the Ships’ Design offices of the South African Navy as a Design Draughtsman. He obtained a National Higher Diploma in Mechanical Engineering at the Cape Peninsula University of  Technology.

Kevin is a member of SAFHE (South African Federation of healthcare Engineering) and has served as President and Chairperson in the different regions. He is currently the Vice President of the IFHE (International Federation of Healthcare Engineering).

Prof. Andréa Prestes

CEO, Andréa Prestes Institute, Brazil

Andréa Prestes is a Health Executive Mentor and Consultant in Brazil and Portugal – with her extensive experience in hospital management. She is a PhD candidate in Health Sciences and Well-being Technologies in the National School of Public Health – ENSP, has a Bachelor’s in Administration, an MBA in Hospital Management, and a Master’s in Health Management from Nova University of Lisbon.

Andréa is known as a Master Black Belt in Lean Six Sigma, Life, Executive, and Positive Coach. She is the author of the book “The Lean Journey in Hospital Accreditation”, author of the chapter “Quality Management” in the book “The Accreditation Journey: 20 Years Series” by National Accreditation Organization (ONA), and co-author of the books “Strategies for Health Services Accreditation” and “Demystifying Quality and Safety in Health.”

Currently, she serves as the Scientific Coordinator of the Hospital Manager’s Manual of the Brazilian Federation of Hospitals – FBH and as part of the review team for the Brazilian Accreditation Manual: Health Service Providers – OPSS, 2022-2025 by ONA. She also teaches as a Professor of MBA and postgraduate courses.

Mr Ricardo Gomes de Queiroz

IT Analyst, Brazilian Hospital Services Company - EBSERH, Brazil

Mr Ricardo Gomes de Queiroz is a Data Scientist, Machine Learning Engineer, and University Professor for over 20 years with extensive experience coordinating postgraduate and graduate courses.

He has been working for 11 years at the Hospital of the Federal University of Piauí – currently collaborating on the development of research in the health area using Artificial Intelligence, mainly Deep Learning through the use of Artificial Neural Networks and Large Language Models. He divides his passion for research in the health area with the financial area, where he develops investment strategies and analysis of financial market assets.

Dr Paulo Rebello

President, National Supplementary Health Agency - ANS, Brazil

Dr Paulo Rebello graduated in Law from the Centro Universitário de João Pessoa – Unipê – PB, with a course of Training in Health Management and Law. He currently holds the position of Chief Executive Officer and Management Director – DIGES of the National Health Agency – ANS.

He is also a Member of the Executive Board of the National Forum of the Judiciary for Health of the CNJ – National Council of Justice and President of the Regulatory Agencies Committee – COARF.

Dr Sanaz Riahi

VP for Clinical Services and Practice; Chief Nursing Executive, Ontario Shores Centre for Mental Health Sciences, Canada

Sanaz Riahi is the Vice President for Clinical and Practice and Chief Nursing Executive at Ontario Shores Centre for Mental Health Sciences (Ontario Shores). She works collaboratively with internal and external stakeholders to optimize and advance clinical operations and quality of care at Ontario Shores. She is passionate about maximizing the use of technology to support, promote, and advance quality interprofessional practice environments to optimize outcomes for patients, staff ,and the organization.

She has led teams at Ontario Shores in continuing to advance a culture of engagement and recovery in mental health – as key foci for more than a decade have been on the prevention of coercive practices, including the utilization of restraint and seclusion, as well as, advancing technology in mental health care. She has provided executive leadership at Ontario Shores in the achievement of HIMSS Davies Award of Excellence and multiple HIMSS EMRAM Stage7 revalidations and most recently HIMSS OEMRAM Stage 7 achievement.

Sanaz is a researcher and educator who has done numerous presentations and has publications in the areas of nursing education, the minimization of seclusion and restraint, the implementation and benefit realization of electronic health records, and violence and aggression in mental health. She is currently a Lecturer in the Department of Psychiatry at University of Toronto.

Dr Saul Alfonso Esparza-Rodriguez

Professor of Management and Strategy, National Autonomous University of Mexico, Mexico

Dr Saul Esparza Rodriguez is currently in a postdoctorate position in the Faculty of Accounting and Management at the National Autonomous University of Mexico. He is also a researcher, author, inventor, and Professor of Management, Strategy, and Competitiveness.

Dr Dana Gelb Safran

President and CEO, National Quality Forum; Chief Scientific Officer, The Joint Commission, USA

Dana Gelb Safran, ScD is President and CEO of the National Quality Forum (NQF), and the Chief Scientific Officer of The Joint Commission (TJC).

In addition to overseeing NQF’s longstanding function as steward for the U.S. portfolio of healthcare quality measures, Dr Safran is leading the expansion of NQF’s products and services to advance healthcare quality, outcomes, equity, and affordability – including new products offered in partnership with the Joint Commission.

Dr Safran is internationally recognized with a unique blend of accomplishment in business and academia. A central feature of her work has been combining the science of quality measurement with the art of its use to drive change in the quality, outcomes, and affordability of care.

Dr Safran’s prior roles include serving as a Senior Executive at Blue Cross Blue Shield of Massachusetts, where she was a Lead Architect of their Alternative Quality Contract: widely credited with catalyzing the value-based payment movement among public and private payers. She was also a Founding Member of the Executive Team at Haven: a joint venture of Amazon, Berkshire Hathaway, and JP Morgan Chase to achieve better health outcomes, care experiences, and costs of care through innovation in care delivery, benefit design, and purchasing.

Dr Safran is on the faculty of the Tufts University School of Medicine and, from 2017 to 2023, she served as a Commissioner of the Medicare Payment Advisory Commission. She holds a BA in Biology and Government from Wesleyan University and an ScM and ScD in Health Policy and Management from the Harvard School of Public Health.

Mr Bill Santulli

Operating Partner, Water Street Healthcare Partners; Chair, American College of Healthcare Executives, USA

Since July 2024, Bill has served as an Operating Partner with Water Street Health Partners based in Chicago, IL.

From December 2022 to June 2024, Bill served as President of Advocate Health Midwest and his accountabilities included a $15.4B operating budget and a delivery system in the eastern third of Wisconsin and Chicagoland that includes 27 hospitals, over 400 clinics and ambulatory sites, and the region’s leading post-acute service.  He helped to lead the integration of Advocate Aurora when the organization was formed in April 2018. He is a leader within Advocate Health for 23 years with more than 35 years of healthcare leadership experience and has served as the Chief Operating Officer of Advocate for 19 years – with his first two years as President of the Advocate Good Samaritan Hospital.

Prior to coming to Chicago, he held executive roles at New England Medical Center, Boston, Iowa Health System, Des Moines, UniHealth America, Los Angeles and Good Samaritan Hospital, Puyallup, Washington.

Bill currently serves as the Chair of the American College of Healthcare Executives (ACHE). He serves on the Boards of Renovo Solutions and Movn Health. In 2018, he was the Chair of the Illinois Hospital Association, where he served on from 2012 – 2022.

He has a Master’s degree in Healthcare Administration from the University of Minnesota, Master’s degree in Sociology and Health Services Research from the University of Florida, a Bachelor’s degree in Sociology from the University of Notre Dame and is an ACHE Fellow.

He and his wife Liz reside in Hinsdale, Illinois.  They have five children and seven grandchildren.

Dr Supriya Sarkar

Cluster Head, Shalby Hospital, India

As a seasoned healthcare executive with over a decade of experience, Dr Supriya Sarkar is recognized as one of the Young Executive Leaders of 2024 by the International Hospital Federation for his exceptional contributions to patient safety and health system innovation. His expertise lies in inspiring teams and enhancing performance through people-focused hospital administration, emphasizing optimized patient safety protocols and continuous improvement. He excels in strategic decision-making, financial acumen, and hands-on leadership – ensuring stakeholder satisfaction alongside patient well-being and care quality.

Dr Supriya holds multiple degrees such as the following: Safety Quality Informatics & Leadership (SQIL) from Harvard Medical School, Certificate in Healthcare Leadership from Duke University, Masters of Hospital Administration (MHA) from ICFAI University Tripura, Bachelor of Hospital Administration (BHM) from West Bengal University of Technology, and Bachelor of Homoeopathic Medicine and Surgery (BHMS) from University of Calcutta. He also holds certifications in LEAN in Healthcare Management, ACLS, ISO 15189, NABH, and Patient Safety from renowned institutions.

Dr Supriya is a Fellow of AHPI LEADERSHIP FORUM, FISQua, ACHE, NAHQ, and a Lifetime Member of CAHO. He has held key roles including Cluster Head, Chief Executive Officer, Manager for Operations and Quality, Lead Consultant for Quality Systems, and Trainee Executive of Human Resources in prestigious healthcare institutions.

His career reflects a commitment to excellence in healthcare administration, strategic leadership, and continuous improvement, benefiting stakeholders and ensuring top-notch patient care.

Dr Madhu Sasidhar

President and CEO for the Hospitals Division, Apollo Hospitals, India

Dr Madhu Sasidhar is the President and CEO of Apollo Hospitals. Dr Sasidhar is a practicing physician with US board certifications in internal medicine, pulmonary, and critical care medicine.

He completed his medical education at JIPMER, Pondicherry. Following a residency in Internal Medicine at St Luke’s-Roosevelt Hospital in New York City, he completed fellowships in Pulmonary and Critical Care Medicine at Yale University, New Haven, USA. He received his Global Executive Masters in Business Administration from INSEAD, Fontainebleau, France.

Dr Sasidhar served as President of Cleveland Clinic Tradition Hospital. Before that, he was the Chief Medical Officer at Cleveland Clinic Abu Dhabi and Enterprise Section Head for Respiratory Care for the Cleveland Clinic Health System.

Dr Sasidhar has published numerous book chapters, journal and peer-reviewed articles, abstracts, and presentations and has been invited to speak on various topics at many industry events. He holds a patent through Cleveland Clinic Innovations for a technology he invented that was subsequently commercialized. Dr Sasidhar is also a self-taught computer programmer with expertise in big data platforms.

Dr Flavio Sensi

CEO, ASL n.1 Sassari, Italy

Dott. Flavio Sensi is an Administrator and Director General of large public and private companies, and currently the Chief Executive Officer of ASL n. 1 of the Sardinia Region. He is also a Public Manager, the President and Member of the Management and Evaluation Bodies and Bodies of Public and Private Entities and Administrations, a Consultant and Senior Advisor for Corporate Management and Strategy, Technological Innovation, and Corporate Reorganization.

Dott. Flavio has particular specialization in the sectors of public administration, public healthcare, private healthcare, pharmaceuticals, consumer goods, information and communication technology, and biotechnology. He started as an upper executive of companies and projects in the digital, hi-tech, and web based fields. He is also a Lecturer at Italian universities and of electronic content management (ECM) training courses on the topics of administration, economics, management, and business organization in healthcare.

Prof. Dr Anupam Sibal

Group Medical Director, Apollo Hospitals, India

Prof. Dr. Anupam Sibal, MD, FIMSA, FIAP, FRCP (Glasg), FRCP (Lon), FRCPCH, FAAP is the Group Medical Director of the Apollo Hospitals Group and a Senior Consultant Pediatric Gastroenterologist and Hepatologist.

With more than 26 years of experience with a proven track record in high visibility roles, he served as a member of the leadership team credited with establishing Apollo Hospitals Group as the largest healthcare provider in India and the region. Back in 1998, he helped set up the first successful liver transplant program in India at Apollo Hospitals.

He is the Co-Chair of the Federation of Indian Chambers of Commerce and Industry (FICCI) Committee on Health Services 2024-25. He is also a Member of the Governing Council of NATHEALTH since 2023 and a Member of the Confederation of Indian Industry (CII) Healthcare Committee since 2015.

Before leading the Apollo Hospitals Group, Prof. Dr Sibal served as the President of the Global Association of Physicians of Indian Origin (GAPIO) – a global collaboration bringing together 1.4 million physicians of Indian origin from 57 countries on one platform 2020–2022. He is known to have championed the patient safety movement in India and acknowledged as an international expert in pediatric gastroenterology and hepatology.

Prof. Dr Sibal is also part of the team responsible for the first successful international accreditation of a hospital in India by the Joint Commission International (JCI)in 2005. Now, he is a Member of the JCI Middle East Advisory Board.

He is the Author of the national best seller “Is Your Child Ready to Face the World’? and has edited two books, 151 publications, 16 chapters, and more than 400 national and international lectures.

Mrs Priya Singh

EVP and Chief Strategy Officer, Stanford Medicine, USA

Priya Singh serves as Stanford Medicine’s Executive Vice President and Chief Strategy Officer – an enterprise-wide role across the $12.3 billion academic health system where she leads strategic planning, global strategy, industry relations, and public relations and communications. She came to this position with extensive multi-disciplinary experience, having previously held leadership roles at the Stanford Graduate School of Business, Oracle, Respond.com, and Levi Strauss & Co.

Leveraging her tenure across academia, technology, and retail, Priya spearheaded Stanford Medicine’s inaugural strategic plan, uniting education, research, and clinical care to enhance patient outcomes, expedite research breakthroughs, and streamline educational offerings. As a senior advisor to more than 50 C-suite executives and senior leaders, Priya also crucially aligned Stanford Medicine’s COVID-19 response and was instrumental in helping the institution carry out over a million COVID-19 tests by February 2022 and distributing 500,000+ vaccine doses by March 2023.

Priya’s career includes managing global business operations, assessing international market potential, driving innovation, and executive education initiatives. Notably, she founded the Stanford Ignite program: operating in seven global cities, providing essential business training to entrepreneurs and start-ups in emerging markets. Additionally, she played a pivotal role in establishing the Stanford Institute for Innovation in Developing Economies: delivering business training to entrepreneurs in emerging markets.

Recognized for her leadership and impact, Priya has been honored by Becker’s Hospital Review, Fortune’s Most Powerful Women, and the Silicon Valley Business Journal’s Women of Influence.

Priya earned her Bachelor’s and Master’s degrees in Business Management at the Bombay University in India.

Mr Jose Solis-Padilla

Executive Director for the Americas, Mayo Clinic, USA

Mr Jose Solis is the Executive Director for the Americas at Mayo Clinic. In his role of Executive Director, he provides leadership and oversight to the execution of Consulting Projects, Mayo Clinic Care Network partnerships, Mayo Clinic Offices, and Strategic Partnerships throughout the Americas.

While living in Mexico, he worked in the consulting, telecommunications, and manufacturing industries where he developed the expertise and interest for international business and foreign trade. Prior to joining Mayo Clinic, Mr Solis was part of the leadership team of Johns Hopkins Medicine and the management team of Houston Methodist Hospital.

Mr Solis graduated with a Bachelor’s degree in Public Accounting from Universidad Nacional Autonoma de Mexico and received a Master’s degree in Business Administration and International Business from the University of Saint Thomas in Houston. He holds the academic rank of Instructor in Health Care Administration from the Mayo Clinic College of Medicine and Science. He has participated in executive leadership education programs at Johns Hopkins, Mayo Clinic College of Medicine and Science, and Harvard School of Public Health and is a founding member of the Cameron School of Business mentorship program at the University of Saint Thomas.

Mr Solis’s experience in foreign trade, international business, healthcare operations, and academic medicine provide a global perspective for international collaborations.

Dr Juciléia Souza

Head of the Research Management Unit, Hospital Universitário de Brasília, Brazil

Dr Juciléia Souza holds a Masters and PhD from the Postgraduate Program in Developmental and Health Psychology at the University of Brasília (UnB). She is a Specialist in Oncological Psychology from Instituto Nacional de Câncer (INCA) and a Specialist in Preceptorship at Sistema Único de Saúde (SUS) by the Sírio-Libanês Institute of Teaching. She also had Research Training in Clinical Research (Principles and Practice of Clinical Research) from the Harvard T.H. Chan School of Public Health.

Dr Souza was the former President of the Brazilian Society of Psycho-Oncology – SBPO management from 2015 to 2018, and former Vice President of the Brazilian Society of Psycho-Oncology – SBPO between 2018 to 2020.

Dr Souza was the Coordinator of the Psychology Area of ​​the Multiprofessional Health Residency Program at UnB from 2009 to 2018, and was responsible for the Oncology Psychology service at Hospital Universitário de Brasília (HUB) from 2006 to 2022. She also became the Head of the HUB Oncology Unit from June 2018 to September 2021. Currently, she serves as the Head of the HUB Research Management Unit since October 2021.

Mr Richard Stubbs

CEO, Health Innovation Yorkshire and Humber; Chair, Health Innovation Network, UK

Richard Stubbs is Chief Executive of Health Innovation Yorkshire & Humber, and Chair of the national Health Innovation Network.

Through regional, national, and international roles, Richard works with the NHS, academic partners, and health innovators to drive the transformation of health and care delivery through spread and adoption of innovation, and to contribute to economic growth to improve population health and life outcomes.

Richard is the international lead for the Health Innovation Network and an Advisor to Healthcare UK, providing strategic input into the UK Department for Business and Trade’s healthcare export activity, he is a fellow of the Sciana Health Leaders’ Network, and a member of the IHF Scientific Committee which curates the annual World Hospital Congress.

Richard is a long-standing member of the NHS Assembly, board member of NHS England’s Accelerated Access Collaborative and also the Innovation Ecosystem Programme Advisory Group. He is passionate about driving policy level changes which will best enable the NHS to adopt innovation for the benefit of patient care, in addition to developing a clear blueprint for how the NHS can best support, and benefit from, a strong life sciences ecosystem.

Commitment to diversity and inclusion runs through everything Richard does, and he has twice been recognised by the Health Service Journal in their Top 50 BAME Powerlist as “one of the BAME figures exercising the most power and influence in English health policy.” As Co-Chair of the NHS Confederation’s BME Leadership Network, he plays a central role in increasing diversity within NHS leadership.

Dr Muna A. Tahlak

President, International Hospital Federation; CEO, Latifa Women and Children Hospital; Chief Medical Officer, Dubai Academic Health Corporation, UAE

Dr Muna Abdul Razzaq Tahlak is the Chief Executive Officer of Latifa Hospital (a 347-bedded specialized maternity and pediatric hospital), part of the Dubai Health Authority (DHA), United Arab Emirates.

Dr Tahlak is an obstetrics and gynaecology consultant. She is also the first Emirati woman to complete her specialization in obstetrics and gynecology from the Johns Hopkins Hospital. She is American board certified in Obstetrics and Gynecology and a Fellow of the American Congress of Obstetrics and Gynecology.

Dr Tahlak is a regular speaker at conferences and has received various awards for excellence in her field. After being IHF Treasurer. Dr Tahlak was elected IHF President Designate in November 2021 and started her mandate as IHF President in October 2023. Additionally, she is a member of several other esteemed national and international societies and associations.

Ms Katerina Tarasova

Executive Vice President, Health Standards Organization and Accreditation, Canada

With 17 years of experience in international development, strategic planning, and health systems strengthening, Katerina Tarasova has a proven track record for building lasting partnerships, helping advance quality and patient safety in more than 35 countries. She has collaborated with funding agencies such as the European Commission, Pan American Health Organization, and World Bank to mobilize international projects focused on healthcare, education, and socio-economic development.

Katerina is a Member of the Board for the Canada-Arab Business Council, and a Committee Member for the International Advisory Committee of the Royal College of Physicians and Surgeons. She holds a Master’s degree in International Affairs and a Diploma in European Integration from Carleton University in Canada.

Dr Rita Veloso

Executive Board Member, Centro Hospitalar Universitário de Santo António, Portugal

Rita Sofia da Silva Veloso was born in Porto in 1981, married and a mother of two children.

Rita graduated in Psychology from the University of Porto in 2004 and completed her Master’s degree at the same institution in 2020. She is currently a PhD student at the University of Porto on Biomedical Sciences. She attended several courses in health unit management and public administration management and participated in the HOPE Exchange Program in 2016, a European exchange program for senior management. She is an Invited Professor of several executive programs and postgraduate courses.

She is currently an Executive Member of the Board of Directors of Centro Hospitalar Universitário de Santo António, a Member of the Advisory Board of Women in Tech®, and a Member of the Advisory Board of Health 4 Mozambican Children and Families – which is dedicated to supporting and promoting maternal and child health in Mozambique. Additionally, she is also the Regional Ambassador for Portugal of HealthManagement.org.

In 2020, she joined the International Young Executive Leaders – an initiative of the International Hospital Federation.

Mr Walt Vernon

Mr Walt Vernon

CEO, Mazzetti; Sextant Foundation, USA

Walt is the CEO of Mazzetti, an Engineering and Climate Change Consulting Company with offices in Rwanda, India, and the United States. He is also the founder and CEO of the Sextant Foundation, a not for profit NGO developing sustainable solutions for health Faciliites in low resourced areas. He is on the Board of Village Health Works Hospital in Burundi. He is the second vice President for the IFHE, and he is the Focal Point for IFHE to the WHO. Walt serves on the Steering Committee for the International Hospital Federation’s Geneva Sustainability Centre.

Walt wrote the background Paper for the US National Academy’s Action Collaborative to Decarbonize the US Healthcare Sector. He recently completed the ASHRAE Design Guide for Decarbonized Hospital Design. He serves on the ASHRAE Standard 189.3, high performance healthcare facilities. He was the primary author for the ASHRAE Infectious Aerosols Position Document. During the Covid Crisis, Walt organized and lead the IFHE Global Volunteer response to help many countries throughout the world, via the IFHE relationship with the WHO.

Walt developed the Sustainability Roadmap for the American Hospital Association, and their Energy to Care program. He developed and manages the IFHE Carbon Awards program.

Mr Walt Vernon

Mrs Vera Vertessen

Director of Patient Care, Universitair Ziekenhuis Brussel, Belgium

Vera Vertessen graduated in 2004 from the University College Karel de Grote in Antwerp. Her young children did not dampen her inquisitiveness which led to a Master’s Degree in Hospital Sciences at the University of Brussels in 2009 and a Postgraduate Degree in Diabetes Education in 2010. Her career started in 2005 at UZ Brussel as a Registered Nurse – from there, she took several challenges among which is the start of a thriving Diabetes Clinic from scratch.

In 2021, she returned to her home base at UZ Brussel where she started as the Coordinator for the Center of Rare Diseases. In October 2022, she was appointed as the Director of Patient Care and gathered a new management team around her which has been operational since March 2023.

Vera is strongly value-driven and this unconsciously sets her apart from her other colleagues. She thinks very patient-oriented but from a financial reality that transcends the boundaries of her own department. She is a strong believer of equity, apart from everyone’s responsibilities, but expects employees to take ownership in order to grow.

At the macro level, she is an advocate for all nurses. She demands that the nursing profession is portrayed in all media in a positive light rather than nurses as jaded and overworked healthcare professionals with no social life. She is also a member of the Federal Council for Hospital Facilities, which rules on all matters relating to hospital programming and financing, and she chairs the Working Group of Healthcare Directors in Flanders.

Dr Tyson Welzel

Group Chief Innovation Officer, Mediclinic Group Ltd., Switzerland

Tyson Welzel graduated from the University of Cape Town (“UCT”) in 2001. He has fed his interest in all aspects of Emergency Medicine – completing courses in Hyperbaric, Diving, Aviation Medicine and Expedition Medicine, as well as in Forensic Medicine, Medicine and the Law, and Disaster Medicine.

For many years, he served the dual function of Clinician and Clinical Manager at a district hospital in Cape Town. Shifting to academia, he subsequently joined UCT’s Division of Emergency Medicine as Assistant Professor and Coordinator of the MPhil and PG Dip programmes and served on the Human Research Ethics Committee of Stellenbosch University from 2011 to 2018. He is also a founder of the Centre of Excellence in Emergency Medicine in Bern.

In 2016, he joined Mediclinic Group, a multinational healthcare services provider, taking responsibility for clinical governance and health technology assessments, before being appointed to spearhead innovation across the organisation in 2019. He founded the Mediclinic radical innovation hub in Zug, Switzerland in 2021.

At the rare occasion when there is spare time, Tyson is an avid photographer with both SLR and drone-based, and enjoys a good hike.

Ms Arshia Yadav

Project Manager, Cedars-Sinai, USA

With almost half a decade of professional experience in international healthcare management, Ms Arshia Yadav’s core competencies lie in strategic business development and fostering international partnerships – particularly at Cedars-Sinai. Her mission is to enhance healthcare delivery and accessibility across diverse regions.

At Cedars-Sinai, Ms Yadav values innovation, collaboration, and a relentless pursuit of excellence. She brings a diverse perspective to their team, with her startup and finance experience, driven by her passion for creating impactful change in the healthcare industry.

Currently, as a Project Manager, she focuses on managing strategic collaborations with global stakeholders to strengthen Cedars-Sinai’s presence and ensure seamless care continuity. Her expertise in strategic planning and analytical skills has been crucial in navigating challenges and driving initiatives in the Middle East, UK, Eastern Europe, Mexico, and India. Partnering with governments and healthcare institutions, she aims to advance their shared objectives and uphold the highest standards of patient care.

Prof. Dr Luís Abegão Pinto

Head of Glaucoma Unit, Unidade Local de Saúde Santa Maria, Portugal

Luís Abegão Pinto is a Portuguese Ophthalmologist with a PhD in Ocular Imaging. He has published more than 100 indexed papers – covering the field of glaucoma, diabetic retinopathy, imaging, and artificial intelligence. He is the Head of the Glaucoma Unit of Portugal’s largest hospital in Lisbon and currently serves as the Secretary of the European Glaucoma Society.

Dr Joanne Conroy

President and CEO, Dartmouth Health, USA

Joanne Mather Conroy, MD, serves as the President and CEO of Dartmouth Health (DH). As Chief Executive Officer of New Hampshire’s only academic health system, Dr Conroy has overseen significant positive changes – including a dramatic turnaround in the D-HH system’s financial performance and a strategic planning process that will guide the organizations into the future.

Dr Conroy is a committed leader in advancing equity in the workplace. She is a co-founder of “Women of Impact,” a nonpartisan group of 140 female health care leaders representing all sectors of the health care industry across the nation. Dartmouth Health was also one of the founding signatories of the TIME’S UP Healthcare initiative, which aims to increase safety and gender equity in the health care industry.

Prior to her arrival at DH, Dr Conroy served as the Chief Executive Officer of Lahey Hospital and Medical Center in Burlington, MA and as Chief Health Care Officer for the Association of American Medical Colleges in Washington, DC. She has also served as Chief Medical Officer, Vice President of Academic Affairs, and Executive Vice President of the Atlantic Health System based in Florham Park, NJ and as President and Chief Operating Officer for the Morristown Memorial Hospital (now called Morristown Medical Center) in Morristown, NJ.

She received her undergraduate degree in Chemistry from Dartmouth College and her medical degree from MUSC, where she completed her residency in anesthesiology. Dr Conroy is board-certified with the American Board of Anesthesiologists.

Mr Pedro Delgado

VP, Institute for Healthcare Improvement, UK

Pedro leads the Institute for Healthcare Improvement’s portfolio of work in Europe and IHI’s equity work outside of the US. He has led IHI’s work over the years in three regions (Latin America, Europe, and Australasia) as well as the IHI Open School. Based in the United Kingdom, he has been a driving force in IHI’s global expansion. From work on improving children cancer care across 6 countries, to reducing C-sections and healthcare-acquired infections in Brazil and several Latin American countries, to improving early years education in Chile, to improving patient safety in Portugal and mental health in London.

Mr Delgado has led the key senior relationships, design and implementation of large-scale health system improvement efforts and networks globally. He coaches senior leaders and teams, and lectures extensively worldwide on large-scale change, patient safety, and quality improvement. He is an Instructor at the Harvard T.H. Chan School of Public Health, a Senior Atlantic Fellow of Health Equity. He is on the International Editorial Board of BMJ Leader, part of the IHI BMJ Governance Group and an Advisory Board member for the Health Foundation’s Q Network. Prior to joining IHI in 2010, he held roles in hospital management and large-scale improvement leadership in the UK, as well as working in mental health in Venezuela and the UK.

In October 2019, Pedro was recognized with the Julia Lima Award by Einstein Hospital in Brazil for his contributions to patient safety and quality improvement in Latin America.

Dr Toseef Din

CEO, M.P. Shah Hospital, Kenya

Toseef Din is a dynamic leader driven by a profound personal vision: to integrate spiritual consciousness and professionalism into every facet of her life. As the Chief Executive Officer of M.P. Shah Hospital, Toseef has distinguished herself as a trailblazer in healthcare management – earning accolades such as the Top 40 under 40 Africa Award for Health and Wellness in 2022, and recognition as one of the 30 most inspirational African Muslim women.

With over two decades of experience in finance and healthcare, Toseef is adept at navigating complex market conditions, fostering sustainability, and driving growth. Her educational journey, which includes qualifications in ACCA, CPA(K), a Bachelor’s in Applied Accounting and a Master’s in Financial Management, reflects her relentless pursuit of excellence. Currently pursuing a PhD in Business and Management, Toseef embodies a commitment to lifelong learning and personal development.

Toseef’s leadership extends beyond the boardroom, grounded in a deep sense of responsibility to both her community and the environment. She pioneered the ‘Go Green’ Initiative at M.P. Shah Hospital in 2019, recognizing the interconnectedness of climate and health crises. Through initiatives like Green365, partnering with Africa Collect for textile recycling, launching ‘stash the trash’ campaigns, and implementing paperless systems, Toseef has fostered a culture of environmental stewardship within her organization.

Toseef is dedicated to leaving a lasting, positive impact on both individuals and the planet. As she takes the helm of the net-zero session in healthcare, her multifaceted expertise and unwavering commitment to sustainability promise to inspire meaningful change.

Dr Sidney Klajner