Plenary Speakers

Congress plenary session speakers will share special insights that will enable participants to advance in Patient-friendly & Smarter Healthcare

Dr. Deborah Cole, BDSc, GradDipHealthAdmin, MBA, GradCertLead&CathCulture, FAICD, FAIM


Appointed in February 2011 as the Chief Executive Officer of Dental Health Services Victoria, Deborah has substantial experience in managing major public healthcare organisations throughout Australia. She has held CEO positions at Calvary Health Care and Yarra City Council as well as senior executive positions at Mercy Health and St Vincent’s Health. Deborah was Director of the Royal Dental Hospital of Melbourne from 1995–1999 and previously held senior positions at the South Australian Dental Service. Since 2016, Deborah has been the National Board Chair of the Australian Healthcare and Hospitals Association. She is also a Board Director for the Hessel Care Foundation and HESTA, a pension fund.

Dr. Tony KO Pat-sing, Cluster Chief Executive, Hong Kong Hospital Authority


Dr Tony Ko is a physician by background and a specialist in geriatric medicine. He is currently the Hospital Chief Executive of Tuen Mun Hospital and the Cluster Chief Executive of New Territories West Cluster of the Hong Kong Hospital Authority. Dr Ko moved from clinical medicine to health services management in 2008 and served as the Chief Manager (Strategy, Service Planning and Knowledge Management) and later the Chief Manager (Patient Safety & Risk Management) of the Hospital Authority Head Office until the appointment to Hospital Chief Executive of Pok Oi Hospital and the Service Director of Primary and Community Health Care of New Territories West Cluster in 2012; and the appointment to his current position in 2014.

Dr. San-Cheng Chang, President, Institute for Biotechnology and Medicine Industry


Dr. San-Cheng Chang graduated from Cornell University with a doctoral degree in Civil and Environmental Engineering. He was Google’s Regional Director of Hardware Operations in Asia, overseeing the operations of Google’s Asia information center.  Within Taiwan’s governmental agencies, Dr. Chang has held multiple positions, including Director of National Center for High-performance Computing, Minister without Portfolio of Executive Yuan, and the first Minister of Ministry of Science and Technology.  Dr. Chang was further appointed as Vice Premier of Executive Yuan in 2014, and Premier of Executive Yuan in 2016.  While in office, Dr. Chang strongly supported Taiwan’s commercialization of innovations and international collaborations in the biotechnology and medical industries.  Dr. Chang is currently the Chairman of Institute for Biotechnology and Medicine Industry (IBMI), leading IBMI as a communication organization between Taiwan’s government, academia, and biomedical industry.  Under Dr. Chang’s leadership, IBMI is further promoting Taiwan’s biomedical industry to the international market.  Currently Dr. Chang also holds positions as the Chairman of beingNet Alliance and the Chairman of Taiwan Mobile Foundation, contributing to the era of intelligence transformation and taking part in public services.

Dr. Sidney Klajner, President, Sociedade Israelita Brasileira Albert Einstein


Dr. Sidney Klajner, President of Sociedade Israelita Brasileira Albert Einstein and leads the Board Committee for Quality and Patient Safety. He graduated in medicine at Faculdade de Medicina da Universidade de São Paulo and did his medical residency, fellowship and MSc in Gastroenterology and Digestive Surgery. Dr Klajner also leads the institutional Committee for Patient Experience and has championed the development of the Physician-Hospital Program and the organization of the physician and clinical staff groups organized around patient conditions and medical specialties.

Nancy Howell Agee, Chief Executive Officer, Carilion Clinic


She began her career in nursing in the early 1970s. From 2001 to 2011, Ms. Agee served as executive vice president and chief operating officer, co-leading Carilion’s reorganization into a patient-centered, physician-led clinic and developing a joint-ventured medical school and research institute with Virginia Tech. She is a health care leader nationally and is a member of several boards including the American Hospital Association (AHA), where she is chair-elect.